Reviews of Lexadon Property Group. (Real Estate Agency) in London (London).

Lexadon Property Group

100 Reviews

70 Comments

Real estate agency

Real estate developer

3, The Viaduct Business Centre, 364A Coldharbour Ln, London SW9 8PL, United Kingdom

Description

Information of Lexadon Property Group, Real estate agency in London (London)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Lexadon Property Group

Reviews of Lexadon Property Group

P. S.

I have been a tenant for a year with Lexadon and they have been very professional and responsive when I had any issues with my flat. They also have made the moving out process easy and efficient. I can only review 4 stars as I am yet to complete my tenancy but expect to receive a 5 star service at the end of it all.

Z. K.

I've been a tenant in a Lexadon owned building for two years now. Overall, the management has been very invested in the property and all concerns I felt were acknowledged. Emily is very prompt to respond and delivers very informative and helpful information. I will be leaving the building shortly but will miss the flat I made feel a home for the last couple of years!

C. P.

We've found these guys really flexible and just quite human in their approach. Practical conversations and a genuine drive to help us have the easiest time moving in and getting set up. We've only had about a week in the flat so far but the experience has been great.

S. H.

Recently moved out of Weld Works, owned and managed by Lexadon. The email communications I had with the staff were usually quite good. Rhea, Cameron and Emily were especially nice and helpful, and I found it easy and positive to communicate with them. The flat was a great location and generally nice to live in with friendly neighbours. On the flip side however, I felt as though as Lexadon owned and managed the building, and there was evidently quite a high turnover of tenants, costs, upkeep and improvements were kept to a bare minimum. Fixtures in the flat were all very cheap and the flat had a tired and hollow feel. Any shortcomings in terms of how problems were addressed were likely not down to the staff but instead where the property was placed on the market. If the property was properly maintained, acceptably secured, responsibly (not minimally) fire safe, and generally fitted out to a higher standard the flats would be a lot more appealing, tenants would likely stay longer, and they could probably charge more for it (or at least justify the current cost). Overall I had a fairly positive experience with Lexadon and would probably recommend them to a friend, and the flat with all of my stuff in was actually quite nice (light and great for plants) but the short-cornered, cheap approach that I felt was inherent to the building wasn’t for me.

K. S.

Have had a rocky experience with maintenance issues in the past, but since Emily has taken over the role things have been sorted out quickly and without issue! Happy tenant now with no complaints! Keep it up!

K. M.

Lexadon have been good at sorting issues when they arise, a more long-term problem was getting window replacements which has now been done and a great job carried out by the contractors they employed to do the work.

O. N.

Love my apartment. Rhea Glasscock (the head property manager) is incredibly helpful, attentive and professional. She'll go to great to help residents solve their various issues and at the very least she makes you feel heard and appreciated.

P. J. B.

My friend and I rented from Lexadon for three and a half years. We only moved out due to job changes, and moving in with our partners. Overall Lexadon were a pretty good landlord. The flat itself was in pristine condition with all new appliances. Most repairs and maintenance issues were resolved, and often promptly. A faulty oven was completely replaced within 3 days - we were very impressed. Other issues were reported, inspected, forgotten and never addressed despite reminders from us. No idea what happened but perhaps the pandemic restrictions were to blame there. Lexadon adhered to all changes in the law with regards to maximum deposit (when the cap changed we were refunded the difference quickly) and the ban on admin fees. Our deposit was returned with just £19 of deductions for minor fixes, which we both deemed perfectly fair. Most email communications from most staff members like Cameron and Rhea at Lexadon were polite, clear, positive and helpful. The landlord largely left us alone and nobody came to the property unless at our request for repairs etc. Lexadon has an emergency number but this number is not functional between 10PM–7AM. So you best not encounter any emergencies during this time or you're on your own! Once we announced our intention to leave the property, naturally email communications with Lexadon increased. Some messages from other staff members were generic, robotic, seemingly automated and not entirely helpful, as though responses were composed without anyone having read our previous messages. It seemed that, once we were no longer a source of income for Lexadon, their interest in helping us waned significantly, for example their inability to forward on late post. I think it's a matter of courtesy to be able to forward on post to a reliable and amenable tenant of several years; I don't believe a functional business / office lacks the means to sort out a bit of post. Especially when a forwarding address is requested but not actually used! Lexadon also needs to keep on top of its communication with its estate agents. On arranging viewings for prospective future tenants: agents frequently emailed the wrong email addresses, failed to notify BOTH of us, failed to adhere to the 24 hour notice period ("Can I pop by this afternoon?" ), and continued to contact us after we'd moved out. Our tenancy was largely problem free and enjoyable but they didn't make our departure particularly easy with repetitive emails and reticence to elucidate on simple questions. TLDR: Great property, good pprocedure, manner and people skills could be improved upon. I sincerely hope my review is helpful.

M. G.

Rhea has been helpful whilst moving out of the property we rented. Unfortunately I feel there was a lack of communication before speaking to Rhea. 2 tenants caught covid just before moving out so it was very stressful not knowing what was happening regarding end of tenancy cleaning, deposit etc. During our time renting from Lexadon we were mostly satisfied.

A. D.

Lexadon reacts very quickly and effectively to any issues we have with the property. The property managers are very involved and visit the property in a timely manner to sort any problems, Rhea Glasscock has been extremely helpful whilst helping sort the redecoration of the house during the pandemic. A property management company which provides an excellent service!

P. D.

A women named Rhea on the Lexadon team has been crazy helpful and responsive at the end of my tenancy, there were a few document issues and she was super quick to resolved, and equally quick to give a letting reference for my new place, really takes the stress out of moving.

M. M.

I have just moved out after 7 years living in a property managed by Lexadon, and I could not be happier with the service provided. From the start, the moving-in process was very smooth and straightforward, and I was impressed by the efficiency of the paperwork and the warm welcome I had into the property. Also, unlike many other letting agencies, Lexadon will do everything they can to protect and return your deposit in full. When something goes wrong, emails are answered promptly (within 24 hours or less), and the maintenance team are booked as soon as they are available. For more urgent matters, they come straight away. Even during the lockdown, a couple of things went wrong in the flat, and the relevant professionals were sent to the property on the same day of reporting the issue. I would like to thank Rhea Glasscock, in particular, for looking after me and for her great empathy when something needed to be repaired. Rhea is approachable, friendly and highly professional. She has been working at Lexadon Group for a number of years now, and I was very impressed by her ability to deal with matters in a timely fashion. I felt relaxed knowing that I was in very good hands. If you are a good tenant, you can be assured that Lexadon and its team will be there for you. I would not look any further. All staff are extremely friendly and helpful, and they will do everything that is in their hand to help you. I have never had a dispute or bad experience with them. Lexadon knows how to deal with property matters and they care about their tenants. If you are planning to rent a property, I would look no further. After 21 years living in London and having rented a number of properties, I recommend them without any reservation.

M. G.

Cameron was incredibly helpful during the move in process. After we moved in him and the managemant team were responsive to all of our queries. I'd highly recommend lexadon as a good landlord.

E. F.

Lexadon was very good at welcoming us in our new flat and dealing with our inquiries and concerns throughout the check-in process. Before our move-in, there were issues and lack of communication regarding payment methods and contract signing, but it probably is more the fault of the letting agency which helped us find the flat. We are overall very happy!

C. E.

Just moved in yesterday and our experience so far with Lexadon has been overwhelmingly positive (makes a change from most London-based landlords/letting agents that’s for sure!) everyone we’ve spoken to has been very friendly and helpful, especially Cameron who has gone out of his way to make our move-in as smooth as possible. Thanks so much!

G. L.

We were tenants of Lexadon for 4 years and they were easily the best landlords I've had. They were responsive, efficient, professional and reasonable - always very easy and pleasant to deal with. Any contractors we needed were arranged quickly and were based local to the property. Would definitely recommend.

K. R.

I have been working in partnership with Lexadon for over 7 years as Head of Dept in property management team. Myself and my team deal with Lexadon on a daily basis and they one of the most professional property company's we've had the pleasure to deal with. Over the years I have worked closely with Sarah, Rhea and the rest of their highly experienced team. They are responsive, experienced and above all else friendly. I look forward to continuing our working relationship.

R. O.

We have been renting through Lexadon for just over 2 years and as part of the reason as to why we have just renewed for a 3rd year is the great customer service we have received so far as tenants. Although it has not been without issues and the maitenance repairs hasn’t always been straight forward, the communication from Sophie and the team has always been professional, consistent and responsive. We appreciate that some repairs can take longer than others however having Sophie manage this on behalf of us has been very reassuring.

A. D.

We've been with Lexadon for coming up to a year and it's been a great experience. Their staff are really friendly and just a phone call away if we have any problems. We're in the process of moving into another one of their properties which they have made extremely easy and simple. Would definitely recommend going direct to these guys and skip the hassle of estate agents.

h. c.

My company work for multiple landlords and property agents across both the South East & South West London regions. In my 17 years of experience I’m yet to find a company that exhibits the same level of efficiency and rapid response time when called upon to deal with an issue. Tenants can rest assured that the office staff are persistent with contractors until issues are resolved. I’m astonished to read comments from disgruntled tenants with regards to maintenance, as behind the scenes I can vouch that Lexadon are doing their upmost to get the problem resolved, avoiding dither and delay, with particular attention tendered to the mitigation of disruption.

A. Q.

Our tenancy was brought to an early end due to a break up between my ex and I but the check out process was quite smooth and fair. During the tenancy Lexadon always showed to be available to deal with any issues. The flat in Brixton was pretty good and modern. All in all, I would recommend Lexadon because of their team and their Brixton flats for sure.

J. H.

I've never had a landlord that responds to my questions and issues like Lexadon do. Honestly go to another landlord after renting a Lexadon flat and you soon realize that you have to wait 4 weeks for a washing machine or for something to be done that is broken. I had the best time in in one of their properties and i would recommend them as a landlord.

D. M.

We have very recently acquired a rental property through lexadon. Having dealt with property agents in the past, I can attest that Lexadon has been an absolute pleasure to go through during the rental process. Cameron has been patient with us and shown us properties that suited our preferences (i.e. no time wasting properties!). Emails have been prompt and responsive to any queries we had. After putting down our interest in one of their properties, the process could not have gone any smoother! Everything has been very clear and thorough and we most certainly are looking forward to having Lexadon as our property management!

M. H.

I have been a tenant in a Lexadon property for the last year and I cannot fault the support given by the team, even throughout lockdown. Any issue I have had Sophie and the team have been more than helpful to provide quick and adequate solutions. I look forward to the rest of my tenancy, and hope to be here for many years to come!

S.

I have been with Lexadon for just over a year now, recently renewed. The service is great and everyone in the office is really friendly and professional. Our flat is lovely with all the mod coms. I would really recommend them as a landlord.

J. H.

Lexadon have been super helpful and friendly. I feel as a landlord they are the very few that care about their tenants and are very responsive. I have had so many bad experiences in the past with landlords and Lexadon have a good system in place. Thank you again Lexadon!

H. S.

I have been a tenant with Lexadon for over 2 years now, and they really have been great landlords. I have found them great to deal with, who are always efficient and on hand to help out - when I was locked out last year they rescued me within half an hour! I have in the past had an absolute nightmare with previous landlords and the propertys in general have been awful - as I'm sure others have experienced. Lexadon really have restored my faith in landlords and living in London! The propertys are really great too. I would highly recommend them and living in south west area and using Lexadon. Thanks!

S. M.

I’ve lived in a lexadon property for just under 5 years. Moving on now, as need to move away, but would go back to a lexadon property any day. Landlords were always responsive and fair when all dealing with them. Reliable and straightforward.

P. W.

Lexadon managed our property well during our tenancy, with any issues being dealt with quickly and completely by the friendly and helpful staff.

C. S.

Thank you Cameron for finding us our dream apartment. Honestly could not fault the service. Cameron worked hard night and day to answer any questions we had. On move in day he even helped us move some boxes. He goes above and beyond for his tenants and would highly recommend Lexadon as a Landlord.

S. D.

I used Lexadon after relocating from Manchester. I found them very professional and more than helpful. Not only did they provide me with a great property they went out of there way to make sure I felt 'at home' in South West London. The furnishings that came with the flat were modern and clean. I could not recommend Lexadon enough for an easy stress free move.

D. N.

Inoculand Ltd Pest Control has been working with Lexadon for many years and they use a no nonsense approach to deal with any issue that arise. Issue reported, job allocated, job done, job paid. Keeps tenants happy, keeps contractors happy. I normally deals with Rhea who is quick to react in the way that is needed. I would vouch for them any day.

P. H.

I lived in one of their Brixton properties (Stewarts Place) for just over a year and have nothing but positive things about the group and team, especially Tianna who has been fantastic throughout the last few months. I was looking to extend by 1 month, which fell outside of the agreement as my new home wasn't ready and she was open, transparent and incredibly helpful in what was otherwise a difficult time. Every time we needed something doing i.e. broken blind (our fault, not theirs) it was fixed within 24 hrs at a time convenient to me. The check out was efficient, smooth and painless and everything (including deposit returns) was timely. I would not hesitate to rent through them again and would gladly recommend them to anyone reading this.

J. S.

I just want to say after losing my job due to covid19 and dealing with a number of personal hardships as a result of the pandemic, I have had nothing but patience, grace and understanding from Lexadon, Staci in particular has stayed in touch with me throughout lockdown and beyond and not once did I feel pressure or a risk of being left without somewhere to live. She is polite and patient and is always happy to hear about any good news coming my way. I couldn't ask for a better person looking after my tenancy.

M. H.

Professional experience, I would highly recommend Lexadon to anybody looking to rent a property in the Lambeth area. Every query and concern has always been dealt with efficiently. Thank you Tianna and team!

S. W.

Lexadon have been a pleasure to rent from over the past three years in Brixton. The design of their properties are well thought out and the team in the office are very responsive and helpful - we would definitely recommend.

E. B.

Cameron from Lexadon has been nothing short of wonderful in helping us find a new flat. His responses have been really fast and he has really helped us to understand the whole process. Very efficient and friendly company.

R.

Was a tenant with Lexadon for around 5 years, in a couple of great properties. Responsive service, particularly from Rhea who was always professional, efficient and friendly.

t. c.

I just moved out of a Lexadon flat after a couple of years in one. Fantastic experience all round, whenever there was a problem (no biggies in 2 years, just niggles really) someone was generally round the same day to sort it. All queries with the office itself were done and dusted in no time at all. Would recommend them to everyone.

J. C.

We have lived in a Lexadon property for the last year and a half. Given it is a large company they have a dedicated team that helps you with enquiries. On the whole we have found them very helpful and responsive and problems have been quickly sorted. Few niggles here and there but nothing you wouldnt expect from any landlord.

M. S.

Been working with tianna melius from lexadon as a contractor for a few months looking after there property's. Lexadons tenants highly praise tianna for her quick response and getting things done. It's all thanks to tianna for arranging everything from appointments to keeping there tenants happy to making sure everything runs smoothly. She has been a very big help,much appreciated.

J. ..

My company has been offering our services to LEXADON for nearly 3 years now and throughout this time it has been a pleasure doing business with them. They are serious, professional, responsive, and payments are always on point. I look forward to continuing providing our services to them!

H. B.

Have to say I was pleasantly surprised by the service. Everyone has been so helpful and done everything they can to help me and my house mates. Very happy in our new house 🏡 Special thanks to Cameron from Lettings!

P. G.

I have dealt with Lexadon for years - they're always helpful, friendly and informative. It's an absolute pleasure to work with them, and I look forward to working with them more in the future. Highly recommended!!!

J. H.

I’d like to thank Lexadon for all of their help and support whilst I’ve been a tenant. The whole time I’ve stayed in one of their properties in Brixton their team have always been extremely helpful and efficient with their correspondence! They have been a pleasure to deal with and I’d highly recommend them.

L. B.

Lexadon were very professional and polite, Great Landlords and would highly recommend them to anyone wanting to rent in the South West Area. Great communication with an emergency phone line. 24/7 service. Every company should have.

s. l.

Very professional. An organised team. Very apprioachable. Check outs and check ins are generally arranged so that there is 'no gap" which makes it substanially easier to time manage and to document for my company. Work is always allocated with plenty of notice. So ' Good forward planning". Works orders are detailed in regard to keys and fobs required and also details of gate and door codes and alarm codes. Monitoring the key release and return acurately. Attend to faults and dilapidations identfied during the check out and check in expeditiously. Ensure that the outgoing tenants are made aware of their obligations with plenty of notice, in regard to the check out procedure and how the properties should be left in regard to cleaning issues. They are contacable out of hours if necessary. A good , well organised company in relation to property management.

D. V.

We are renting one of their office for about 10 months we deal directly with Rhea and her team who are extremely professional and helpful. Their communication respond is in timely manner, and always very polite the overall support is great!

C. C. L.

We have been working with Lexadon for almost 10 years. They are some of the best organised, efficient, and professional property management companies we have worked with.

R. M.

Really great service from Cam at Lexadon. Found us what we were looking for and was always so quick at responding. Has been painless working with Lexadon.

T. C.

Lexadon Ltd is the best agency I have ever had. Super friendly staff, reacts quickly, stress free moving experience.

H. S.

Lexadon are a brilliant landlord, helpful and efficient. They also have some of the nicest flats in SE1.

T. B.

Tianna Melius and the rest of the ladies in the office have been nothing but helpful in all matters. Always get things organised in a swift efficient manor! I wouldn't hesitate to recommend them! Thanks again for your help!

J. M.

Great landlords, very responsive and proactive approach to maintaining my property. Customer service has been noticeably better than any previous landlord I've had.

E. R.

Professional and friendly service throughout my tenancy. From the beginning to end my experience has been nothing short of a pleasant one.

M.

I experienced great service in my four years in a Lexadon flat in Brixton. Couldn’t hope for more from a landlord.

F. T.

Service moving in and out was decent, but during tenancy was poor

J. m.

Rhea and the team have been a pleasure to work with. Always fast to come out and help if there are any issues.

L. D.

Tianna has been nothing short of helpful! She has assisted in resolving any issue timeously and with the utmost professionalism.

H. T.

Had a great year at Valentia Place, Chrissy, Sophie and the team were more than helpful. Highly recommended!

B. C.

Very professional and friendly service, I’ll be lucky to have such a good letting experience again Thank you Tianna and Rhea!

B. W.

Live there for 3 years - fixed everything we asked them to fix promptly and were generally responsive.

k. s.

Dealing with Tianna has been a pleasure, Tianna always has time to help and answers any questions promptly and thoroughly

C. J.

Very quick on responses for any queries and always willing to help. Rhea, Sophie and Tianna are very good.

s. b.

Best property group in south London hands down

A. L.

Emily has been extremely professional since taking over our issues and has been very responsive. She’s a great member of the team at Lexadon and we would prefer to deal with her directly moving forward.

c.

G. C.

D. W.

l. r.

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