Reviews of Matthew James Estate Agents, Letting Agents & Property Management Specialists. (Real Estate Agency) in London (London).

Matthew James Estate Agents, Letting Agents & Property Management Specialists

38 Reviews

36 Comments

Real estate agency

Real estate agency

43-45 Fortess Rd, London NW5 1AD, United Kingdom

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Information of Matthew James Estate Agents, Letting Agents & Property Management Specialists, Real estate agency in London (London)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Matthew James Estate Agents, Letting Agents & Property Management Specialists

Reviews of Matthew James Estate Agents, Letting Agents & Property Management Specialists

R. M.

Matthew James are the best estate agents I have dealt with and I could not recommend them enough! From my first viewing of the property through to finalising the moving out arrangements, Matthew James have been consistently helpful, professional and efficient. Having rented a number of properties, it has been a really refreshing experience to have estate agents who have a genuine interest in ensuring your happiness in your new home.

M. C.

We used Matthew James to rent a property in London and it was essentially the best experience I've had with an agency. Matthew was extremely responsive and seemed like he actually cared about whether we got our perfect flat or not, which we did! The process was seamless and we wouldn't hesitate to use them again in the future.

F. W.

I've recently exchanged on the sale of my house having marketed and sold it with Matthew James. I had 5 agents come to value the property. All bar Matthew James were local agents and on the face of it, it would have appeared to make sense to secure the services of one of those. However, I was very taken by a number of things about Matthew James that I couldn't ignore. 1. Their sell rate 2. Flexibility on fee and term of contract 3. Their use of a professional photographer (once the photos were done I wanted to buy my own house! ;) I also just really liked Matthews style. Professional but down to earth, open & honest, very straight talking and I felt confident he'd be best able to showcase my house to prospective buyers. Matthew was very supportive throughout the whole selling process, was always on hand to answer queries and provided updates promptly. I came to realise he is also unflappable. A great quality to have in an agent especially when the business of selling borders on emotional or stressful (invariably happens unless you're a zen master and / or a seasoned property investor or developer). I have nothing but praise for Matthew and his team and would highly recommend the agency. I'd use them again in a heartbeat.

C. F.

Have dealt with Matthew James Estate Agents for over 2 decades now and would highly recommend them. They bend over backwards to do whatever they can for their clients. I cannot express my thanks and gratitude for all they have done for us throughout this time. They are a fantastic estate agency and the staff are wonderful.

J. R.

I can highly recommend Matthew James and Co. I have been a long term tenant in a property that they manage and it has been nothing other than an absolute pleasure. The team has always been responsive, fair and extremely helpful. It's very rare to find an agent that balances the interests of landlord and tenants so well. Truly 5 star service!

S. A.

Best in the area. And I interviewed multiple estate agents using the same brief as a leveller! For lack of a better word, they are not w*nky like the rest of them, they add the human touch, professional, understanding, efficient and helpful. I’m surprised they haven’t grown into a London wide chain yet as I recommend for everyone to be their customer.

C. M. a. D.

I was a tenant in a Matthew James managed property for seven years in the Tufnell Park area. During that whole time they were outstanding in their service. They were reliable and acted with integrity. They were very fair in how they conducted the relationship between us and the landlord. They went above and beyond in every respect. They were extremely flexible when we had changes of tenants within the group. Matthew and his team completely smash any negative associations of estate agents. Matthew is very calm and was very transparent with us when the property went on the market to help us prepare for our next step. He gave us sound advice. They are fantastic relationship manager first and foremost. I'm sad to have moved out of the area as I absolutely would have wanted to use them exclusively to find a property to buy! Ignore the bad reviews, they're clearly fake or weird personal stuff and I hope they get taken down. This is a small family business who have a warm ethos. I couldn't recommend more highly renting with them, hiring them to manage your tenants or sell your property. I wish them all the best and believe that they are setting the standard for all other estate agents to follow.

Z. Q.

I have been meaning to give some feedback on the service received from Matthew James since moving to my flat a few weeks ago. It is by far the best experience of agency usage I have had. Polite, efficient and consistent and ensured that all requests I had prior to moving in were fulfilled (and more). I felt like they prioritised my every need when i was of the belief agencies favoured landlords over tenants. Very grateful for the positive experience so far! Matthew and Graham - thank you.

L. E.

Matthew James have provided outstanding property management services for me over the last 10+ years. From finding suitable tenants for my flat, managing all the admin and quickly dealing with any issues that have arisen, they have been professional, efficient and a pleasure to work with. I cannot recommend them highly enough.

H. I. M.

I cannot thank Matt and his team enough for the professionalism, patience and dilligence they displayed throughout the sale of my house. Without their great service I'm sure the whole chain would have collapsed on more than one occasion and they were frequently on hand to soothe 'ruffled feathers' and find a resolution. A massive thank you to the whole team. I would recommend them without hesitation.

C.

Matthew James have completely renewed my faith in estate agents. They made the whole process stress free and always a pleasure to deal with. I found them extremely professional, helpful and honest throughout the whole process. I would most definitely recommend them to anybody

N. E.

I have let my property with Mathew James for many years. They let and managed my property leaving me to focus on my main job. They are reliable, efficient and opperate both a professional and yet personal management style. Due to this appoach the tenants and myself the landlord were left very happy. This meant I was fortunate to have longer lets. I was always provided with professional clients who were pleased with the way the flat was managed and therefore always paid the rent on time.I would recommend Mathew James services without reservation. A 5* star experience!

D. J.

Probably the best experience I've had with a real estate agency. I want to thank the staff at Matthew James again for the wonderful service we received during our tenancy. A big thank you to Sue Roux, It was an absolute pleasure.Your team are definitely brilliant at what you do.

K. B.

A colleague introduced me to Matthew James 6 years ago when I was looking for an estate agent in Kentish Town. They had just rented a flat through them and had a thoroughly positive experience so came highly recommended. Matthew, Sue and Andrew are a lovely bunch of people who are a credit to the area and an industry that is often thought of negatively. They did an amazing job of looking after my flat when I was living abroad for some years. The flat never sat empty and the tenants they found were all great - they did a better job of looking after my flat than I did! Amongst the many things that make Kentish Town so great are the independent businesses and Matthew James are no exception. They are slightly off the beaten track, being off the main high street and just a little further north of the tube station on Fortess Road but well worth the trek, I promise.

K. C.

We have been tenants in a Matthew James property in Tufnell Park for over six years and in all that time they have been exemplary in their service. They are thoroughly reliable (always on hand with any issues we had), really efficient (would always deal with things immediately and get back to you so you always knew where you stood), so kind (they helped me out on a few occasions when i'd locked myself out, going so far as to meet me with keys when i had a small child in tow), understanding, patient and always fair in their dealings between us and the landlord. I have dealt with a few real estate agents in my time and they totally go against the grain of the stereotype - it has been such a pleasure to be under their management and we have felt nurtured and secure from the get go. Ignore the bad reviews which seem to be personal vendettas, they're usually the weird ones who take offence at something and then have time on their hands to write fake reviews and then get their relations to also write fake reviews. We couldn't recommend the Matthew James team more highly. They are a credit to themselves and to their industry. I even miss having them on hand to discuss our home now!

V. R.

We would certainly recommend Matthew James to anyone looking for an estate agent. They are friendly, efficient and went above and beyond to make our experience stress-free and pleasant. Their fees are also reasonable and cheaper than many of their competitors. We will use their services again.

N. R.

Tennant at a Matthew James flat in Tufnell Park. They have been incredibly responsive from organising first viewing to any issues raised during the tenancy. Head and shoulders above all the other Estate Agents I've dealt with in London area.

a. r.

Highly recommend Matthew James Estate Agents - lovely people and great customer service. I was recently a tenant in a home they managed; they were always extremely helpful and always available to respond to any queries I had. I cannot fault them Thanks Again!!!

A. S.

Excellent service and support from the commencement and the duration of the rental . I would highly recommend MatthewJames and the team .

M. K.

I was highly recommended to Matthew James estate agency,they were brilliant, Professional and honest cannot recommend highly enough. Kept in touch fed back on viewings ,chased up when needed,made the whole thing less stressful. Thank you all especially Matthew. Stacey (have recommended to friends)

A. v. R.

We recently moved out of a flat and the change of tenancy was being looked after by Matthew James. Communication was fantastic and everything was done in a very timely fashion. would definitely recommend them.

H. D.

Matthew James has always really great offers. The pictures totally reflect the reality of the places. The staff is really high level professional and very responsive. We strongly recommend !

E. C.

Matthew James are fantastic. Very helpful guys fair and reliable. I had a really bad landlord and Matthew went about and beyond. I can not reccomend them enough. Good guys. Emma Corrigan

D. G.

I have been using estate agents for 20 years now and Matthew James are by far the best I have used. Honest, efficient and go the extra mile to make things happen. Couldn't recommend highly enough.

N.

Exceptional Letting Agency. Professional, efficient, and detail orientated. A very local and personal approach opposed to large companies such as Foxtons. Highly recommended.

P. H.

Friendly, efficient, get things done, sort out problems and are extremely dependable....what more can you ask..... Highly recommend.

M. M.

Best estate agents in Camden.

j. w.

Extremely helpful, quick to respond, highly recommended!

M. S.

Sincere, efficient and upfront.

J. J.

(Translated) Being French, I knew in advance about the frauds of the apartment rental agencies in London. Matthew James Estate Agents is by far the best agency I have come across for the rental of my apartment. Andrew is a great agent, you can call him anytime he'll be there! He didn't hesitate to help us (my roommates and I) during the difficult time of the coronavirus to get a refund of part of the rent. Everything is done cleanly, without fraud and with great transparency. The deposit was returned on time and Andrew did not hesitate to wait with some late payments. I highly recommend this agency both on the price and on the friendliness of the agents. I wish you the best for the future and I encourage all my French compatriots to trust you !! Thank you so much. (Original) Etant française, je connaissais à l'avance les fraudes des agences de location d'appartement à Londres. Matthew James Estate Agents est de loin, la meilleure agence que j'ai rencontré pour la location de mon appartement. Andrew est un agent génial, vous pouvez l'appeler à n'importe quel moment, il sera là ! Il n'a pas hésité à nous aider (mes colocataires et moi) pendant la période difficile du coronavirus pour obtenir un remboursement d'une partie du loyer. Tout est fait de manière propre, sans fraude et avec une grande transparence. La caution a été rendue en temps et en heure et Andrew n'a pas hésité à patienter lors de quelques retards de paiement. Je recommande fortement cette agence tant sur les prix que sur la gentillesse des agents. Je vous souhaite le meilleur pour la suite et j'encourage tous mes compatriotes français de vous faire confiance !! Merci beaucoup.

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