Reviews of Metro Village Ltd. (Real Estate Agency) in London (London).

Metro Village Ltd

132 Reviews

10 Comments

Real estate agency

Real estate rental agency

Toronto House, Surrey Quays Rd, London SE16 7AJ, United Kingdom

Description

Information of Metro Village Ltd, Real estate agency in London (London)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Metro Village Ltd

Reviews of Metro Village Ltd

R. T.

My experience with Metro Village was really really good. Everything was smooth and I got into my new flat without issues. Big thank you to Kyle who has always been super responsive, clear and honest through the offer process. This is really rare in the London real estate agency market! Also thanks to Catherine who after i moved in helped me out to sort out the Gym pass which was really important for me! All in all great experience! Recommended!

F. L.

The team has been super efficient in finding us a property (thank you Kyle!) and communicated efficiently and in a timely fashion to help smooth out this move. The rental management team (Laura and Catherine) are a great support and very responsive with the small teething problems that every new tenancy has. All round a very friendly and approachable team there!! Kudos to team Metro-Village CW.

M. S.

Lino was the perfect partner at Metro Village for marketing and ultimately selling my property. Lino demonstrated superior knowledge of the local area and broader London market. He also provided regular clear communication and continued to always make best efforts to get viewings for the property; even during the height of the pandemic. From my discussions with over 10 estate agents when selecting my agent, the choice was obvious and clear from my initial interactions.

A. C.

I have used Metro Village to manage my property for the past twenty years. I have been particularly impressed by the service I have received from Neill, Kieran and formerly, Jorge, who have always been as helpful and supportive as possible. When I came to sell the property, Lino on the sales side, did and great job for me and was also a very good communicator. The only reason I have not given five stars is because the statements of rent payments did not come through readily and often had to be specifically requested. Indeed, months would go by with only my bank statements to check that the rent had been paid.. If the agency could sort out an efficient system for this they would definitely command top marks from me.

a. a.

I've always had to deal with horrible estate agents. It's a norm in the industry. However so far Metro have been amazing. Kyle is the gold standard in being an estate agent. Clear communication. Honest. Quick replies. Aftercare, even though its probably not his job. I still email him a year later with issues and he directs me to the right person! Metro are lucky to have such a good estate agent. Any issues we've had has been quickly rectified by Metro. Some of the one star comments are old and it seems they got rid of the bad staff.

A. T.

When my partner and I first moved into an apartment managed by Metro Village, it was most definitely not the smoothest of moves, plus our go-to contact was exceptionally unhelpful- oftentimes even rude. Thankfully, Metro Village employs some real diamonds, Neill being one of them! Ever since Neill took over correspondence with us, everything (from reporting issues with the flat to arranging new furnishings) became quick, easy, friendly and incredibly understanding. We need more people like Neill in real estate!

C. X.

Experience with Metro Village renting out my property has been very positive so far. They were accurate with the valuation on the achievable rent, fast and efficient with finding potential tenants and well-organised with the moving in process. Many thanks to Kieran, Kyle, Catherine and Laura for being a joy to work with. I can see that all of the staff value being honest as well as treating you like a human being - something sadly often lacking among agents. Thanks very much!

L. F.

Lino was exceptional during the whole process. With clear communication and great knowledge of the market, he put my partner and I, who were first time buyers, at ease. He was always willing to help us and explain all of our questions. I 100% recommend Lino and Metro Village.

R. A.

Metro Village helped us find our dream rental, the guys at Canada Water office have been responsive and lovely. We met Naz at the property and she was very helpful, knowing all the ins and outs of the letting and had the landlord answer any enquiries she wasn’t sure about. Everything went super smooth and seamless.

A. G.

Lino recently helped us with a difficult sale. He really went above and beyond to get it over the line and helped me stay sane throughout the whole process. He clearly knows the local market inside out and I would recommend his services without hesitation.

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