Reviews of Regent Property. (Real Estate Agency) in London (London).
Regent Property
Broadwall House, 21 Broadwall, London SE1 9PL, United Kingdom
Description
Information of Regent Property, Real estate agency in London (London)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Regent Property
Sunday
Closed
Monday
9am–6pm
Tuesday
9am–6pm
Wednesday
9am–6pm
Thursday
9am–6pm
Friday
9am–6pm
Saturday
Closed
Reviews of Regent Property
A. P.
Great experience renting through Regent.
Any faults with the property are quickly remediated, and the agency is very responsive to queries in general.
Renewal of my tenancy was handled quickly and professionally by my agent James.
Looking forward to a continued tenancy!
M. B.
Our experience with Regent has been overall positive but there were some miscommunications amongst the team and misinformation given to us as prospective - likely stemming from agents wanting to get their commission. This was quite stressful prior to move in and the agency weren't very apologetic which was disappointing.
However, Amelia in particular has been really helpful overall and gave us quick responses to answers which was much appreciated.
S. H.
We were renting through Regent last year, and during the 12 months we dealt with lots of people from different teams at Regent. Our property agent Tamara was very nice and professional. She was very responsive and got things progressed promptly. To her I would give 5 out of 5. Two other people at the rental team (Emma & Agnes) were both very helpful too. Unfortunately I cannot give Regent 5 stars as a whole company because there are some staff who are not very professional - when we were about to negotiate the deals whether to renew the tenancy, the guy went away for holiday. He did not set automatic reply and did not read through the emails when he came back from annual leave. This significant delay made us decide to not renew the tenancy. Other than him, I think Regent strikes me as a good estate agent.
I. C.
It has been a very pleasant experience working with Alastair and the Regent Property team. I'm really impressed by their professionalism and responsiveness. Alastair was very patient with all my inquiries and always gave a prompt and thoughtful reply. I'm grateful for his diligent and efficient service. Have recommended the company to other friends!
M. A. B.
Katarina, from Regent Property, was really helpful while I was renting my new property. Super patient and always trying to calmly explain the process. I'm super happy that everything worked out, and highly recommend Regent's.
J. X.
Benjamin was a very helpful and professional agent. As an international student, my English is not very good but Benjamin was very enthusiastic and active in communicating with me. He found an apartment which met all my requirements and had a fabulous view of London’s skyline. He also answered all my questions about lease contact. He gave me a perfect rental experience in the UK.
H. F.
Great experience renting a property in London. Scott Borg was extremely helpful and always made himself readily available to answer my questions and help me secure my tenancy. Very happy, thank you Scott and team!
D. M. I.
I had a pretty good experience with Regent Property. My point of contact was Amelia who was amazing, very responsive and helped me out quite a bit. The only reason I would not give 5 stars is that they work with Goodlord for all referencing and documents. Although a centralizad and a safe service, Goodlord is thorough to the point that my guarantor was very angry at me as they got called and emailed multiple times a day and were asked for an infinite amount of documents (as was I). At a point of utmost frustration Amelia came into the rescue finding a solution that simplified things.
Summary: Regent + team (Amelia) were fantastic, Goodlord not so much.
W. G.
Benjamin show his efficiency to settle down a brand new flat less than a week. No mess about . Straight forward to the point . Very pleased with his experience . Recommended top class
L. F.
We were supported by Amelia when moving into our new apartment and everything went great. She was very responsive and helpful throughout the whole process.
C. S.
Had a friendly, responsive and fast paced move into my amazing flat thanks to Amrita and Rhianna at Regent Property. Both were very helpful, answered all my questions almost instantly and guided me through the process which made for a very smooth move.
After having a negative experience trying to move with a different London estate agents, I couldn't recommend Regent Property more.
A. L.
Regent Property have been very professional and efficient in helping us manage our overseas properties giving us peace of mind. Special call out to Bobby, Tamara and Katarina for all their help.
J. R.
We have recently renewed our lease through Regent Letting & Property Management. James Lamizdin was our point of contact at Regent and provided an excellent service. He was responsive and knowledgeable, answering our queries about the terms of lease promptly. James was also professional and polite.
a.
I am very impressed with the professionalism and how helpful and understanding this agency is! Benjamin has been very helpful and detailed when it came to what i was looking for in an apartment. He helped out throughout the whole journey and it was a very great experience from the viewing to getting my keys. I highly recommend working with Benjamin and I am a satisfied customer.
R. E.
We had a positive experience renewing our tenancy with James Lamizdin. I would not hesitate to recommend Regent's services, especially with James, to a friend. He made for a very efficient and swift renewal process. 5*!
Y. Z.
James Lamizdin has been a great help with renewing my current flat. Very professional and I would recommend him to others.
M. M.
My experience with Benjamin from Regent Property was very good. He showed and got us the best flat to rent. Please keep up the good work Ben!
R. B.
As international student, finding a flat to rent in London was so hard, at least until I've reached for Regent. Benjamin Dayo, helped me secure a fabulous apartment in a very quick time, located in a perfect zone and in a new building. Benjamin from the team was extremely friendly, helpful and receptive. He guided me through every step. I highly recommend Regent Property, and their services!
T. R.
Overall good rental agency. A bit slow and unhelpful when it comes to repairs as they need to liaise with the property manager who blames faulty items on tenants without looking at it.
James Lamizdin is very helpful when it comes to tenancy renewals, very prompt in his replies and understanding to the tenants needs helping to find a good solution.
H. H.
We have been really impressed with the marvelous services received from Allison at Regent Property.
Dealing with Allison has been amazing. She actually cares about the people she is helping and always replies back to any enquirers promptly, really friendly and professional. She is 100 % proactive and a fantastic mediator between buyer & seller & solicitors. This is much needed in these uncertain times with a pandemic worldwide. Selling & buying can be very stressful as it is but Allison was very professional, always calm and chasing the sale to push it through.
We Would definitely highly recommend Allison and her team to anyone looking to buy or rent!
M. R. M.
Really happy to renew our tenancy again with Regents Property.
James was a really good professional and helped us a lot on our renewal contract.
C.
Benjamin helped us to find our dream flat. The whole team was very responsive when it came to moving in and still is once we have an issue in the flat. Especially Benjamin is always giving us good advice. We are looking forward to spend many years in our new home.
R. B.
I rent a property that Regent manage & James Lamizdin has made the process of contract renewal easy. He took all the stress & difficultly out of the process, kept me very well informed of any developments, is always very polite & professional.
V. N.
We recently renewed our lease through Regent Letting & Property Management with the help of James Lamizdin - he was very responsive and made the process smooth, ensuring the landlord took into account our conditions for renewal.
L. Y.
Thank you so much for your help. I have a great time in EC1V. Especially my property manager Bronwyn! She is amazing!!!! She helped me solve the problems and replied my email! I received the deposit very fast! Pick this company! And also Allen, he helped me to rent this studio at the beginning! Thanks a lot!
A. T.
Great experience renting through Regent, any issues were fixed immediately. James was a great help with everything
G. S.
Tamara, of Regent Property, has been immensely helpful over the past 4 weeks regarding a leak in bathroom of the property my parents own at Kidbrook, it caused some disruptions for the tenants during the hottest week of the year. Tamara quickly arranged contractors to do inspections and repairs works, as well as an application of reimbursement to the insurer, which was accepted and greatly reduced the cost. All these were done with great efficiency and professionalism, and communications were easy and smooth. I strongly recommend Regent Property and Tamar in particular
C. L.
I had an excellent and smooth transaction experience with Regent. I am most thankful with the helpful and professional staffs especially Ben Dayo for answering all queries and made us move faster to our new place now.
S. A.
Regent helped me secure my dream apartment in the middle of the most competitive London renting season ever. Benjamin and Katarina from the team were extremely professional and responsive. 5 star service all round.
Z. A.
Ben was the agent for the apartment I was interested in renting. Ben was extremely helpful, open, transparent, and reliable through the whole process in addition to answering my inquiries after my move in.
D. L.
James was very professional and helped me to deal with my contact. I was very impressed how smoothly and easy was to deal with company.
James reassure me that everything was going into the right direction. Many thank for such a great service!
E. N.
I have positive experience with Regent Property. Thanks to James Lamizdin for helping in tenancy renewal. It was highly professional and smooth.
T. L. J. E. L. a. E.
Everybody we dealt with a Regent was very good.
Charlie was a super star helping us with a complex rental, Katarina and James helped when needed. Would recommend !
T. K.
James Lamizdin managed the renewal of my tenancy contract on behalf of Regent Property. I have found him very professional, practical and helpful.
D. Y.
For an international student, it is so hard to find a nice place and contact agencies. Agnes Lam is so professional and supportive, helping my friend and me a lot! We were having lots of problem becuase of the covid and she solved them all! Gemma Dalzell-Brown is also very helpful and responsive! She helped us a lot with referencing process. We are very pleased with the service from Regent Property!
Cant wait to move in our new flat.😊
O. B. f.
Very happy with the help James Lamizdin provided through the lease renewal process. James was professional, promptly responded to all my queries and helped resolve a matter that had been outstanding for quite a while.
G. M.
We rented our flat with the help of Regents, Please pass on our thanks to who Charlie was extremely helpful and always went above and beyond to answer any questions. He made the process very easy.
S. A. M.
Frank was very friendly and supportive throughout the renting process. The help from both him and his teams in London is absolutely amazing for an overseas landlord. 100% Recommend!!!!
A. H.
Amrita was a really helpful , direct and honest agent who understood that i needed to move in as quickly as possible and made it happen even though the market was extremely busy. She also was available on whatsapp so that i could message any concerns I had which was super helpful and reassuring.
W. T.
James was very friendly and handled the renewal cycle well. There was a delay on the landlord side but nothing James could have done about it I imagine. Great experience.
E. H.
Regent Property were most professional from start to finish of our rental investment. If you want an estate agent to keep you regularly updated on progress and any issues then the team at Regent Property wont be beaten in my opinion.
C. H.
Great experience with Regent Property. Nicole was very helpful and patient whilst explaining the rental process to us to help us rent out our apartment!
G. M.
James was very professional and helpful in the renewal of our tenancy.
Highly recommended
M. C.
Scott from Regents Properties has been very helpful with my flat search, would definitely recommend to friends who’s also looking to rent a flat in london.
S. K.
This is the third year renting the flat with James Lamizdin and I could not be happier, he is very professional and always available to resolve any issues I have with the flat. Highly recommended
G. W.
I previously let my property through Regent, which had been handled very efficiently, so when I decided to sell it they were the natural choice. Selling during 'lockdown' presented a number of challenges but I was extremely pleased with the level of service provided. Allison dealt with all the issues that arose very professionally and proactively, and kept me up-to-date regularly. She was a pleasure to deal with and the end result was a successful sale. I am therefore very happy to recommend Regent's services.
C. C. G.
I am one of the tenants of the regent property, I have to say the service quality is excellent, including communicating on behalf of the landlord, repairing issues in the flat and preparing the contract professionally. I also want to thank one of the amazing agents in the Regent Team, James. I am not familiar with the English contract, so I emailed him a lot times to consult the information and details about the tenancy and he kindly offered me a lot help and let me no doubt with the contract. I think James is a very professional and reliable real estate agent from Regent Property!
N. M.
We have been renting through Regent Property for 3 years now and are very happy with them. A special thanks to James who has been our main point of contact who was very easy and prompt to communicate with.
L. L.
David from Accounts team is super helpful, whenever I have queries, he is willing to help, if he doesn't have an answer straight away, he will get back to me, as promised. Very professional and responsive.
P. N.
Very professional company. James Lamizdin is especially good. We renewed our contract during covid-19 and after James had provided us with all the documents and contract to sign, our whole situation changed and he was great at renegotiating the terms of our contract all over again and with time to spare. An amazing guy :-)
N. J.
I rented an apartment from Regent Property. They work hard especially
James Lamizdin who is replying fast to my emails, and does an excellent job for me. Whenever I need to renew my tenancy, I contact him to
complete all my documents. He is a great and helpful with tenants.
y. A.
James Lamizdin was super helpful and professional throughout. The rental process was quick and easy.
S. F.
We have been tenants for one year and we are pleased with the service provided by Regent. James Lamizdin, in particular, was very helpful with our tenancy renewal and responded promptly whenever we had a query. He has certainly made our experience with Regent very pleasant.
Thanks,
James and Susy
A. P.
Allison and her colleagues were instrumental in the successful sale of my property during this difficult period. Especially Allison, who was amazingly responsive and responsible to resolve the many obstacles along the way to completion. I appreciate the professionalism amongst the staff of Regent Property and have benefited from their expert property management services for more than a decade!
C. B.
We have been delighted to be helped by Nith. It was our first time renting with an agency which could’ve stressful but he made the process easy and efficient. Any questions we asked he answered quickly. Amazing customer service! It is a very good element of your agency. I would recommend him to any further people looking to rent a place with Regent agency. Camille.
K. W.
Regent used to manage an apartment owned by my family until I moved into the property myself. I do not know anything about their relationship with the tenants, but they have been nothing but professional in helping me chase up deposit deductions and giving me advice on various issues. Even though Regent no longer manages my apartment, they have been very responsive and helpful. Tamara is particularly commendable. She has advised me on repairs and recently helped me with an insurance claim. Such a committed employee redounds to the honour of the company.
R. A.
Katarina and Amrita from Regent Property helped me and made the moving into an apartment process stress-free and smooth. Thank you
G. M.
Amazing agency. Our property manager James was very helpful with our renewal contract and overall the company provides an excellent service and immediate problem solving through an online platform. 5 stars for sure!
A. G.
Very good renewal process managed by James Lamizdin, professional, attentive and timely which for me is important.
S. H.
Amrita has been very helpful and responsive during our apartment searching process. The correspondence was smooth and easy. She helped us find an apartment with parking, which was important for us and it has everything we need!
s. o.
In the process of renewing this term, thanks to James, my request was well communicated to the landlord and it was successful. Highly recommend!
I. F.
Amrita at Regent’s Property is incredibly helpful, from start to finish really responsive, detailed and informative and you really notice what an amazing service she gives! Very appreciative of such a great contact.
A. K.
Regent Property give you a 1:1 service. If Allison Steele and the sales team can't make it happen the traditional way - they get creative. They strike the right balance when considering landlords, tenants and perspective buyers interests to ensure that all parties are fully satisfied. I couldn't be happier!
L. E. E. U.
Natasha Ajai is one of the best property managers we've had since the beginning of our tenancy. Always very responsive and professional, she has helped us to deal with problems other managers before her never did.
D. S.
We are renting our flat in London via regent and have mostly positive feedback but also had some issues in the beginning. Since we are in contact with James we are happy with the communications as James is a helpful and trustworthy contact that understands the property market.
F. B.
James really helped making the process of renewing the agreement as smooth as possible, finding also ways to come closer to our requirements.
F. D. M.
This review is specifically for Mrs. Allison Steele - Head of Sales.
The sale of our apartment was prolonged for almost a year, due to Covid and due to apartment issues coming along the way. It has been a painful period where we, the sellers, almost gave up. If it wasn't for Mrs. Steele, we won't be able to come to a completion. She helped us in many ways, been reasonable with both parties, but most of all she kept us all on track. We have sold the apartment, and the completion have been very smooth. Thank you Allison.
k. s.
We currently use Regent Property for managing all our properties. We have knows James for 5 years. he is very astute and makes everything easy for us from lettings to renewals. Kudos to James and his team. Regent is very lucky to have James and his team.
K. Z.
Great experience buying a property with help from Allison, she was professional , very helpful and proactive in solving challenges facing during the buying process. Thanks Allison for your kind support. Kiro & Monica
R. P.
Benjamin was really helpful and responsive throughout all the moving in process, very friendly and professional.
L. W.
I recently completed a translation with Regent. Allion Steele acted as a sales agent. She is very professional and productive. She helped me to secure a great property. Also she replied to my enquiry quickly and helped me to accelerate the translation process. It is a happy experience to work with Allison and highly recommended. I am looking forward to working with her in the future.
M. A.
We have been renting for 5 years a property managed by Regent, and it has been a great experience to have a professional organized team responding to issues. A special mention goes out to James who has helped us with the renewals process throughout the period.
J. C. N. J.
We were assisted by James Lamizdin, a great professional, very helpful, top communication. Happy to do business with and recommend.
E. S.
Been with regent for years. James Lamizdin has been in charge of renewing my tenancy multiple times. Always quick, professional and responsive.
Occasionally takes a while to get help if you have any issues. But the team gets on the case if you call.
N. A.
Tamara Madeisa, has been very helpful and she knows her job very well.
Tamara keeps the company’s interest ahead of any thing else and also is very careful with the clients property.
She does her best to keep the client and offcourse the tenant who is the source of income well balanced and at the end a satisfied client.
She is an asset for the company.
M. O.
I have been working with Regent for a few years and couldn't be happier with them.
I have particularly enjoyed collaborating with James Lamizdin who's always been polite, fair, and straight to the point. Totally recommend!
B. B.
I’ve rented through Regent for almost 5 years now and they have always been helpful, even sorting me out quickly on New Years Eve when a lock got jammed. They’ve always been clear about everything and it’s been very little friction when renewing my lease, thanks James!
D. W. (.
I had a good experience with Raidah of Regent back in September, when she went out of her way to arrange a viewing with myself and my friend/flatmate. The entire process was positive (we have been happy tenants for more than 3 months now) and I would recommend her for people looking to rent in the E16 area.
K. x.
Great Service, I was looking for a one bed flat for my grandma and i was provided with all the information needed to do so. The agent Amrita was very responsive and helped with any enquiries i had, and the move in went smoothly. Much appreciated! Thank you so much !
s. p.
I had a very good experience with Regent Property. Amrita was very helpful right from the beginning of our application. She guided us very well in all aspects of renting a flat
L.
Our experience with Regent Property was excellent.
We dealt with Sian, Gemma, Ieva and Penelope.
They were all very professional and efficient and we can’t thank them enough for their help.
They always get back in touch and answered our questions instantly.
We dealt with Gemma initially and she managed to let us see the flat on a Sunday! Always replying to our texts quickly.
We had to update few things about the Inventory check-in and Sian was great answering promptly and making sure everything was as we wished.
Our flat needed a couple of things to be fixed and changed and Ieva and Penelope were great supporting our requests.
The agency even took care of switching providers on our names.
The overall experience was great and smooth, thank you girls for your help!
We love our new flat : )
Lavinia & Spyridon
H. L.
We rented through Regent for 3 years. During our time with them they were very attentive and responded to any issues promptly. Their renewal process was easy, and Alastair was very helpful when our tenancy came to an end. Overall very happy with their service
S. K.
I have dealt with James Lamizdin on several occasions now when negotiating lease renewals for my clients. He is always so efficient, professional and responsive. A pleasure to deal with!
T. H.
I am very satisfied with the experience and service I received from Frank right from the start. He was very professional, knowledgeable about the market.
Z. H.
James Lamizdin is very helpful and responsive. Proactive in reaching out for our rental renewal. Happy with his service.
C. P.
I really liked to work with this agency, especially James Lamizdin is so helpful,friendly and professional whenever i emailed or called he was replying. So i really appreciated for all his help.I highly recommend his service.
E. S. G.
Overall experience as a property manager poor, maybe understandable in these times but were very unresponsive at every phase. A lady by the name of Bronwyn who handled the check out is a cut above the rest at the company - very responsive and proactive, thank you Bronwyn.
J. H.
I had lots of issues earlier with Regent Property Management. Staff were not responsive, kept changing managers till the extend I don't know who I am supposed to be talking to.
and then there was a total change few months ago with the new Portfolio Manager Tara Charles. She is very responsive and prompt in her work.
Regent Property, please do keep her in your team as she definitely gives your clients much needed confidence in having someone caring for their properties.
I hope to give you more stars soon.
Thanks Tara, you are a Gem.
L. C.
They were very proactive and friendly in keeping the whole process moving forward and myself informed. Certainly if I look to move in the future I would use them as my estate agents.
W. I. U. W. L.
Very good experience renewing our contract, thanks James L! Would recommend Regent Property to anyone looking for a place to rent.
M. T.
Really great support from James Lamizdin during my tenancy agreement renewal - he was so responsive and helpful. He managed to finalize my renewal less than 2 business days. Thank you very much James!
D. A.
Amrita was of a great help since the very beginning, very professional and most importantly very responsive
r. k.
I’m living in the UK almost 3 years and I had to deal with so many agencies and agent, I can tell Regent property is the most professional and efficient agancy that I have worked with so far and it’s all down to Gemma the fantastic letting agent who was assisting me for my tenancy contract. She is super professional and helpful I highly recommend to ask for her if you are looking to receive the best service.
D. D.
We had a perfect time talking and going through every steps for renting a flat in London. Our first ever, and Sian was helpful and kind all the time she had to explain everything to us. A perfect renting agency!
J. R.
We were very pleased with the service from Alex and Frank of Regent Property. I can say Professional and efficient team .
S. D.
Raidah was very helpful and responsive in getting me a viewing at the property and when I confirmed that I wanted the place she prioritised making sure I secured the deposit and did everything I needed to do to be accepted for the flat. It was quick and efficient using Goodlord platform to fill in references etc and made our lives so much easier. Raidah answered any questions and made sure to reassure us throughout our process. One of the best! I’d use regent again for sure.
S. D.
I liked the service of madam Amrita chowdhury and she always gives good response whenever or whatever any information are asked by the tenants.
P. K.
James Lamizdin assisted us with the renewal of our tenancy as well as with some other issues we had in the apartment. Friendly, professional, and responsive.
S. M.
James Lamizdin has looked after our property lettings for some time. The customer service we experience from him is always excellent. He is quick to respond/inform and ensures that our needs as a landlord are always met. Great job James
A. S.
I have had quite a long association with Regent Property, as they managed a tenanted apartment for me over a number of years. It was a successful association, and I was always pleased with the professional and courteous dealings I had with the company.
After retiring, I decided to sell the apartment, and the logical course of action seemed to be to keep the matter in-house, by asking Regent to conduct the sale.
It was at this point I was introduced to Allison Steele, the head of sales at Regent, and it quickly became clear I was in capable hands. Allison's knowledge of the London market was obvious to me immediately, and she soon had the property valued and for sale at a realistic level in a difficult market.
After a few encouraging, but ultimately unsuccessful, viewings, she found a buyer and an acceptable price was negotiated.
I always feel that most professionals will do a reasonable job when things go smoothly, but the measure of their ability comes when things are more difficult. Such was the case here. During the course of conveyancing, the buyer's solicitor highlighted a problem with the lease, and this had to be resolved with the assistance of other parties. It was a quite lengthy and, at times, worrying, process, which could have derailed the sale, but Allison was firmly on top of matters throughout, keeping the buyer (and me) as relaxed about the whole matter as possible, leading to an eventual resolution and completion of sale.
I would point out that, while this review is entirely positive, it is genuine, and written in appreciation of the services of what I can only regard as a professional and capable organisation, as represented in this instance by the capable hands of Allison and her team.
J. Z.
Regent property has helped a lot in my renewal process. In particular, James Lamizdin has always replied my questions as soon and detailed as possible.
G. L.
I have rented my property through Regent for many years and have found them to be very professional and responsive to my requests. Special thanks to James Lamizdin for renewal of contracts
E. M.
Absolutely amazing estate agent - used them as a First Time Buyer. Received fantastic customer service from both Allison and James. Really friendly and helpful right the way through from viewing properties to exchange. Unlike many other estate agents that I have worked with before they actually care about both the buyer, seller and property.
Y. R.
James Lamizdin is the ideal agent. Professional, helpful, open-minded, kind, and responsive. Always on top of things, super-efficient takes responsibility and makes things happen. Superb!
A. V.
Really great service, I found my dream home via Charlie, who was clear and helpful throughout the process. Hopefully I wont require further services, but if I do I will use Regents. Thank you again guys!!
M. C.
Gemma is very passionate and provides timely responses to our queries on the property. Highly Recommended!
J. G.
I have been using Regent to let my London property consistently for a number of years. I have found them to be extremely competent in finding suitable tenants, with good rental value; as well as being experienced in providing excellent service to the tenants, taking a personal interest in all their needs, and also taking care to ensure the property is kept in good order, for all concerned. I am very pleased with the experience I have had with Regent and would highly recommend them.
M. T.
Regent and James Lamizdin helped me to find a flat and its renewal in the past two years. Professional, efficient and quick service.
A. S.
Regent property has been extremely helpful and supportive with whatever assistance we needed from the day we came in contact with them. After relocating from India to London, we were finding it difficult to find a place to rent and regent has since then been all the way collaborative and guiding us the right way. We hardly had any issues during are engagement with them. All the property managers are very responsive and approachable. I would like to mention specially about Ieva for her support during the last few days of our tenancy as we had few ad hoc changes in our notice period which was well received and transferred to our land lord. Thanks Ieva and the entire Regent Team for their awesome professional delivery :) .
M. H.
a few days after our tenancy contract ended, the property manager in-charge of our rent suddenly went on holiday.
we have a lot of questions about the inventory and other issues related to our rent. The Good thing is, Lauren, the manager who took over the task, carefully listened and considered our side. It is amazing to know that there are property managers/ agents who value the tenant's needs and rights.
s. d.
I have worked for Regent Lettings for over a year now as a contractor of theirs and find them a pleasure to work with. They are extremely professional and informative, are very easy to contact and just a nice company to do business with!. Monika in particular is an extreme credit to the business, always helpful and gives me lots of information regarding the properties I am attending. 5 star from me! Keep up the good work
A. C. P.
We are tenants for multiple years and are quite satisfied with support of James. He has been always helpful and punctual when it comes to communications.
Y. B.
I have just completed on a buy to let, I had an amazing customer service from both Allison and James.
They were always available to answer my questions and they liaised with both my solicitor and the seller’s and kept me informed on how i could speed up the buying process.
A big thank you to Allison and James.
B. P.
Very good, high quality and professional management.Especially during tenancy renewal, Mr James Lamizdin provided excellent support as the head of renewal and deal progression
r. m.
Without Amarita help we wouldn’t be placed in a beautiful home . She made the process easy . Thanks to her and her amazing work . Best estate agent !!!
M. M.
James was super helpful with my tenancy renewal - very professional and responsive
S. K.
James Lamizdin was very helpful while renewing the contract.
M. A.
Classy, flexible and fast communication and provided me with everything I asked for.. Thank you for your cooperation Amrita 👍🏻👍🏻🙏💐
j. g.
I am writing to acknowledge the highest quality of service I received from your Head of Sales, Allison Steele.
I have been involved in the sale of property in European, English and Irish Markets and the level of service provided by Allison
was by far the most professional and accomplished I have encountered.
Her attention to detail and willingness to keep me informed of all aspects of sale were exemplary and were very much appreciated.
Please pass on my gratitude to her.
Kind regards, John Griffin
C. S.
Regent Property is a very well organized and ran property agent. With excellent communication links with both landlords and tenants. If you want to do business with them, then ask for Alastair
J. K.
I'm a Landlord owner of a flat in London and Regent has been my only Property Management agent since I first started renting out the property a couple of years ago. First time I've written a review on the service they provide (hence, it's rather lengthy!) and it's also the first time I've read reviews by others who've worked with them. In reading them I spotted comments (both good and bad) that I can empathize with, but I wanted to make some points clear based on my own experience. Firstly, although there are things that I have not been happy about with Regent's service (we'll come to these), I can honestly say that I have never encountered any impoliteness. I live overseas, so due to the time difference with the UK, much of the correspondence I've had with their agents has been via email. None of these have been rude, or offensive in any way. Likewise, on the occasions I've spoken with agents on the phone I've had no issues with their manner. I also haven't experienced any pushiness, or aggressiveness on the part of their sales staff. Ahmed (mentioned in others' posts) was the guy who secured my first tenant at what I believe was a fair level of rent. It's worth adding here that the tenant in question (reliable and having taken good care of the property) has been my only tenant since I first put the flat on the market and has just renewed for a 3rd consecutive year. This means that I've managed to avoid any period of non-occupancy since Regent became my PM. Extremely important with a mortgage to repay! Ahmed deserves credit for securing my tenant in the first place and, thereafter, thanks must go to the good work of James Lamizdin and his colleagues, Monika Glogowska and Sam Mitchell, for carefully and successfully negotiating tenancy extensions.
So, if you've made it this far into this review you must be wondering why I haven't given a 5 star rating and what the negatives are. Well, besides securing a good tenant very quickly (which, after all, is the most important role Regent has played) I've had my fair share of ups and downs. A continuing theme (mentioned in other posts) has been failure to respond fully and in good time to email queries. I'm not talking about a day or two here, but sometimes more than a week, which as an overseas Landlord reliant on Regent to be my eyes and ears on the ground, has been disconcerting and unacceptable at times. There have also been a couple of occasions where I've been incorrectly asked to make a payment for an overdue fee, despite having already made the required payment! On one occasion I was even deducted money from the rental collection incorrectly. I did receive apologies in each case, but the fact that some of these events were repeated suggests that the message wasn't getting through and that staff were not properly logging and sharing information. in terms of replying to queries in timely fashion, a simple calendar entry in the agent's work record labelled, 'Get back to James on xxxx query' would seem an obvious solution to this issue as even if the requested information hasn't yet been obtained, it's still important to get back to a customer when you've said you would.
One reason I'm glad I waited until now before writing this review (and Regent ought to be especially glad!) is that many of the main issues I had with Regent at the start are no longer issues. Communication and timely, comprehensive responses aside, I am happy to report that my experience with them has most definitely improved as things stand right now. That isn't to say that things might not go a bit pear shaped again (and rest assured I will be back on this site commenting again if they do!), but I can only comment on my experiences up to now. I've witnessed mistakes (some glaring and inexcusable), but I've also experienced good support and assistance from the Regent team. At the end of the day, my priority as a Landlord is to have a happy, reliable, rent paying tenant, for my PM agent to deal with any issues that come up (and to keep me informed of them). Regent is currently ticking these boxes. Thanks!
J. G.
Thanks to James Lamizdin for his assistance during my tenancy.
He has been a great help.
B. S.
James Lamizdin was great to work with and assisted with out contract renewal.
V. C.
I would like to mention a certain employee of this agency, who is rightly a professional. This is James L. Thank you very much for good communication, the ability to find compromises and quickly resolve all issues.
M. C.
I appreciated your help to me. Thank you again...
D. D.
We had a perfect time talking and going through every steps for renting a flat in London. Our first ever, and Sian was helpful and kind all the time she had to explain everything to us. A perfect renting agency!
H. L.
We rented through Regent for 3 years. During our time with them they were very attentive and responded to any issues promptly. Their renewal process was easy, and Alastair was very helpful when our tenancy came to an end. Overall very happy with their service
R. R. H.
I own a property at Newman Close that is managed by Regent Property. In particular, James Lamizdin and Tara Charles have been particularly helpful to me recently--returning my queries right away.
G. d. S.
James Lamizdin was efficient and professional and achieved a good result.
P. K.
Great Team of Experts
I've been a customer for nearly 5 years and bought 2 properties from Regent. They also manage both my properties. The head of property management, Monika Glogowska, and Hugh McIntyre, client accounts manager, are 2 exceptionally professional, efficient and helpful people there. They make Regent a company you would want to deal with. Many thanks for all your help.
L. B.
James was very efficient & proactive when we had to renew our contract. Kudos to him and the rest of the team
M. F.
We have been working with Alex, Ahmed and their team for four years. We supply their property photography and floor plans. During this time they have grown substantially. Businesses that grow this fast are obviously doing things the right way. We know that their service levels are extremely fast and attentive. Their staff are all grounded, affable and knowledgeable. They are a pleasure to deal with and we truly feel that we work in partnership. Regent Property are a serious business who are in the market for the long term.
J. I.
Good service, professional staff, especiallyJames L., who has been very helpful in regards to providing all information and answering my questions about contract. James is always fast to respond.
H. C.
renewed my tenancy for the second year, wanna thank James L for helping me out with the process. super happy w service
M. B.
I would like to commend a senior member of your staff, Ms Allison Steele. Allison was initially involved with the tenancy of my property in St George Wharf, and more recently with its sale. Throughout this period she has shown great enthusiasm and professionalism for her work and overcome various obstacles, particularly enabling the photographer for the internet adverts being able to gain access to the flat against a very reluctant tenant!
She has recently managed to sell the property within a few months of its release in a depressed London market where prices are likely to continue to fall. She ensured that I was kept advised of all offers and provided good advice at all times.
F. K.
James (Lamizdin) has been extremely proactive and responsive in engaging with me throughout the tenancy renewal process.
W. J. D.
Helpful and quick response from Owen, was able to solve our issue in relatively quick order which was appreciated.
R. S.
A very good team of people. I recently used their service for finding and moving to a new house. They helped me all the way from finding a house to moving in to the house at a short notice. Special thanks to Ahmed who went out of his way to support us. Special thanks to Christina as well for all her support. Thank you guys for making this a wonderful experience.
V. D.
I'm happy with Regent Property. My current tenancy is through them. They may be late sometimes in addressing your issues, but they certainly get the job done. Cheers to everybody at Regent!
J. W.
Always had a prompt and helpful response from Regent Management and James in conducting our renewal. Very appreciative!
F. S.
James Lamizdin, is very professional and very responsive to all our inquiries, we are very happy with his service, much appreciated with all the help he did regarding the flat that we are in, so we highly recommend his service,
K. J.
Had an outstanding experience finding the perfect flat, thanks to Gemma! Would recommend her to anyone looking for a quality service.
R. A.
We stayed at a place in East London for a few years, Regents were pleasant to deal with and I would rent with them again.
Particular thanks to Penelope who always responded to us quickly regarding our deposit return, Peace be upon you.
T. R.
Regent aren’t the fastest at responding to non critical requests from tenants, but they’re really efficient when it comes to the most critical requests. As a tenant, I ended up in a tricky situation. Within hours of asking Christina and Lauren for advice, they’d sorted it out. They were professional and caring the whole way through, when they had no reason to be. Thank you!
N. M.
We, BMoved, have been supplying our services to Regent for over a year. We have been working closely with Georgia Wazny since the beginning of 2020 and she is very attentive to her tenants needs.
BMoved Limited
Σ. Ρ.
James Lamizdin was very helpful and professional. Highly recommended.
H. G.
I have worked with Lauren Coombes at Regent Property for a number of months now and always find her to be thoroughly professional and extremely helpful in all matters. She always goes the extra mile and answers to emails and calls very quickly and professionally.
Thank you for all your great work Lauren and I look forward to continue working with you.
Holly Greaves
Manager at EPC Online
S. H.
Happy to say we have been dealing with James Lamizdin. He is professional and quick to respond with all the answers to our queries. Extremely pleased with his services.
L. K.
My experience with Regent property was excellent, I dealt with Sian, Gemma & Kate, they were all very helpful & I can’t thank them enough for making this process so simple.
R. J.
We interacted with James Lamizdin for renewing or rental agreement. Pleased with responsiveness and communication.
D. G.
I have worked closely with Georgia at Regent Property and she always provides great customer service. I highly recommend both Regent Property and Georgia.
L. M.
Very professional and efficient. James was very helpful guiding me through renewal process seamlessly.
A. R.
Thanks to James L for all the help during the process, made the whole process very efficient.
R. C.
Thank you Monika for an amazing service. I’ve worked with a lot of Property Managers with different estate agents and I have to say Monika is the best out there.
Thoroughly enjoy our business relationship!!
Thanks Monika & Regent Property keep up the good work!
E. &. B. M. &. M.
Regent have been very helpful since we have rented from the for the last 4 months. Issues that have arose Alastair has been on hand and ensured everything was quickly sorted.
G. T.
Alastair, Penelope, Kashif and the whole team have been incredibly helpful and managed to solve all our queries super smoothly, making the landlords happy in the process as well. Thanks a million team! We loooove our new home!!
S. T.
It was a pleasant experience working with James.
M. J.
Ben gave me a great experience with swift responses and was always willing to help in any way
D. S.
I have been dealing with Lauren Coombes for the past 6 months as a contractor covering all aspects of maintenance works... over my 12 years in this field and dealing with many property management companies Lauren and Regent instruct us with all the correct contact info and provide as much help as they can prior to us attending.. Lauren always acts on any urgent works required instructing us either onsite or as soon as an estimate is approved.
I would have 100% confidence with Lauren/ Regent managing any property of mine.
H. M.
I’ve been a very happy client for quite awhile and after some very challenging requests I’ve thrown at the the team they’ve never disappointed.
M. U.
James Lamizdin, Head of Renewals & Deal Progression, was extremely efficient in his communications with me and was able to negotiate a reasonable increment in the rent I receive from my tenant.
A. M.
Hello everyone, I strongly recommend to use this agency they are very good and deliver a great service.
James Lamizdin is very helpful and polite.
H. T.
From valuation to completion, they offer amazing customer service, and great advice and support too.
S. K.
Lauren, our property manager has always been very helpful. She is very responsive and she is doing her best to sort every issue out ASAP.
e. n. K.
Ahmed and kate from regent have done really well with our property at stratford, they are prompt and have always provided us with efficient service. They are also comprehensive and responsible with their suggestions and advice.
P. D.
amazing service...thanks to Bobby and his team for helping so much in accommodating our requests and moving us in so quickly
S. J.
An example for a good customer service. Excellent , speedy service by the agent and especially Mr Ahmed Butt. Every single query was handled immediately and we were updated soon rather than calling the agent again for an update . Would recommend if anyone isnlooking for a good letting agent.
A. H.
Handled my property seamlessly with little fuss. All aspects of the lease, management handled very professionally. Ive been using them for 3 years.
M. L. c.
James Lamizdin very professional person , always answer on emails and very helpful.
Will recommend this agency to everyone.
E. S.
We had a face time video viewing with Kashif, he was really nice, answered all our questions and we had a real blast! We chose like another apartment but we would call Regents next time when our lease ends.
C.
Efficient and professional, James Lamizdin has been helpful and responsive throughout my tenancy.
E. c.
I am satisfied with the service to date.
Contract renewal system is super and easy seeing that I live abroad.
All contacts at Regent are professional, polite and efficient
J. A.
I met Kashif Butt at Regents Property 2 weeks ago and I was blown away by his professionalism, politeness and patience! Kashif explained to me all the details I needed and I now only want this company to help me! I feel so comfortable with Kashif and Regents Property and it is totally opposite the image lettings negotiators have on the market!
K. P.
Thanks James Lamizdin for helping us in completing the renewal. We are completely satisfied with your prompt and professional service.
M. J.
I would highly recommend the whole team particularly Frank who provided a source of knowledge and calm during the whole process.
A. B.
A big thanks to James Lamizdin, who assisted me throughout my tenancy renewal - very helpful, professional and quick in responding!
F. W. H.
Benjamin is very communicative and helpful!
T. F.
Joyce has been very helpful in managing properties. She is very responsive and works hard at attending to requests from different parties. Very pleasant to work with.
n. z.
My current tenancy is through Regent property. Special thanks to Joyce as well for all her support. Thank you for making this a wonderful experience.
C. C.
I am very happy with the service James Lamizdin and Sergio Aguilera provided. They are professional and responsive. Would recommend!
F. M.
It was a smooth and flawless renewal for my propery through Regent. A Big Thank You to James L for being so co-operatative and understanding, and to help me get my renewal done despite my busy schedule. Five Star Service!
S. T.
Although James L is not our property manager, he has been extremely helpful and responsive with our queries. Thank you so much for you help.
D. W.
Just renewed the agreement with my tenant with the help of James Lamizdin from Regent Property - absolutely fantastic, quick, easy and completely stress free!
m. t.
Renewal of tenancy agreement - As always amazing support from James Lamizdin
A. R.
Thank you very much to James and Sian aswell as the rest of the Regent Property team for all the help they gave us with finding a wonderfull house and helping us sorting out things quickly and efficiently!
J. Z.
It has been a nice experience renting with the help of Sian and Alen at Regent property. They always be back in touch and answered my question properly and instantly. I very appreciate their help.
B. S.
James Lamizdin was great to work with and assisted with out contract renewal.
N.
Katarina & Felix were really on the ball and responded to questions really fast. Very happy with our new place.
B. Y.
Very Professional, quick and easy. They work with you in every step of the process. Highly recommended. Special Thanks to Kashif for making a pleasant transition with great communications.
J. G.
Thanks to James Lamizdin for his assistance during my tenancy.
He has been a great help.
C. A.
James L. helped greatly with our renewal especially with our circumstances. Thanks a lot!
W. H.
A very professional one stop solution for foreign property owner. Quality of services is excellent.
R. M.
I stay at Regent Property house for nearly 2 years, brother Kashif was very accommodating for me and my family with house showings and I have not problem with them.
G. M.
We really appreciated Kashif's help during our search for a new place. He has been very nice and professional and understood what we were looking for!
J. S.
When arranging the renewal of my current tenants lease, James Lamizdin made the process very smooth and easy.
K. K.
Amrita was very helpful and answered all my questions promptly. Thank you very much.
T. J.
Hi there Regent property ,Ahmed Butt in particular has being excellent in every department from start to finish in looking after my property and my tennants ,while quickly solving any problems however big or small
j. R.
We have worked with the company for eight years and I’m always impressed with their professionalism and the service , Would highly recommend them.
J. P.
Friendly staff and great customer service. You can rely on their services provided to clients. An assurance the property is going to be looked after and of course, professionally cleaned.
J. M.
Wendi at Regent responded promptly to a maintenance issue at the property we are renting, resulting in a resolution the next day. Refreshing property management service!
B. C.
Kashif showed me and sister to some apartments, he was very professional and friendly.
We would view with Regent Property next time we need a place.
D. L.
Excellent service and communication across the board. My agent for any future transactions! Thanks Allison, James and team.
S. Y.
Excellent communication from the team. Sian Brew was quick to respond to all my queries and provide help where needed.
l. k.
Great service.
Especially James Lamizdin, always helpful and quick response. Thank you James.
A.
Really great service and support from James Lamizdin - he was incredibly helpful at what was a difficult time. Greatly appreciated his help!
z. t.
Allison Steele is very helpful and and really appreciate her professional work for us. Would recommend!
p.
Always very professional service from James, highly recommended
N. I.
Raidah helped us throughout the whole tenancy process. Excellent service.
J. L.
Very professional real estate agent,and Lauren Coombes helped us a lot since we checked in.
J. S.
Very prompt and clear correspondence from Katarina Vraniakova, really helped to ease the stress of moving properties.
A. K.
Good services with very friendly staff. James has been very responsive and helpful.
P. M.
Had a fantastic experience with Alen Pobric very helpful throughout the whole process and has assisted us in finding our perfect new home
Thanks for your help Alen
Jack
M. A. B.
Regent Property provide an excellent level of service and they are very attentive to their tenants and landlords needs
s. e.
My dealings with Monika - associate director- have been excellent. Thank you Monika.
G. d. S.
James Lamizdin was efficient and professional and achieved a good result.
R. C.
The Agent was a great help showing us some properties, it’s a shame my catscan not move in.
F. M.
Very good management. Lauren Coombes spoke to me. She is very professional and polite.
S. P.
Very smooth process and happy to have found this professional agency. Everything is done electronically.
M.
I had very good experience with Regent Property. Very good and fast contact with Kashif.
K. &. M. J.
Friendly and professional staff - really helpful throughout, answering any questions and queries we had. Went out of their way to accommodate our needs and provided an overall efficient service!
R. K.
The Regent maintenance team is great. Kez is efficient, reliable and professional !! Thanks guys.
J. M.
Sian has been very helpful in the whole process and I do recommend their service. Thanks for the help!
C. C.
Very helpful and efficient, thank you James.
S. C.
Diligent and successful marketing of a residential unit for letting in the prestigious 190 The Strand. Well done.
J. H.
Great company to deal with! Kalam has been outstanding from start to finish.
C. D. S.
They have been attentive and helpful when needed. Thanks James Lamizdin.
M. A. B.
Regent Property provide an excellent level of service and they are very attentive to their tenants and landlords needs
G. W.
Diligent and professional team all round. Christina is the BEST
A. A. B.
Great customer service by Ahmed Butt...very helpful with information and canvassing for potential clients... tq Datuk Ahmad (Kuala Lumpur)
G. S.
Very good service with friendly and proffesional staff.
Thank you Kalam Elias and Wendi Smith for your help so far.
P. M.
Had a fantastic experience with Alen Pobric very helpful throughout the whole process and has assisted us in finding our perfect new home …
C. M.
Great service from Alastair Cowen. Always helpful and prompt.
J. H.
great service from Monika and the team for my East London portfolio
h. z.
very professional service,highly recommend👍🏻
M. C.
I appreciated your help to me. Thank you again...
J. D.
The process has been fast friendly and efficient
P. T.
Natalie was very helpful in assisting me with details I required.
S. R.
Lauren Coombes Very polite and excellent professional
G. W.
Diligent and professional team all round. Christina is the BEST
P. T.
Professional and experienced! Strongly recommend!
N. C.
James L was excellent throughout.
A. C.
Ahmed has been providing a great service
e. s. y.
Excellent
T. B.
Quick and easy
M. T.
Good service.
J. W.
Impeccable service
P. O.
S. N.
Y.
N. K. M.
S. R.
R. K.
S. S.
T. L.
S. K. R.
A. A.
M. P.