Reviews of Manchester Apartments. (Real Estate Agency) in Manchester (Greater Manchester).
Manchester Apartments
60 Oxford St, Manchester M1 5EE, United Kingdom
Description
Information of Manchester Apartments, Real estate agency in Manchester (Greater Manchester)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Manchester Apartments
Sunday
Closed
Monday
9am–6pm
Tuesday
9am–6pm
Wednesday
9am–6pm
Thursday
9am–6pm
Friday
9am–6pm
Saturday
10am–5pm
Reviews of Manchester Apartments
J.Moving into a new place is generally a tricky thing but it's a lot less so when the manager seems to be on top of it. I'm actually super appreciative of how pro-active Gemma was in making sure everything went smoothly. she showed genuine interest in my well-being as relates to my accommodation; inquiring about the status of repairs, storage etc and making sure I was being attended to in those regards. Overall a great experience so far
b. m.Manchester Apartments is a great company! I have recently started the process of moving in into one of their properties, and they have been nothing but helpful - especially Sophie! She has been super easy to get in touch with, and has had loads of patience explaining things to me, both over text and over phone calls, which was been wonderful. I totally recommend them to anyone looking for a new place to establish themselves in Manchester!
S. K.Lovely apartment and the whole renting process was easy. Hannah Jones is very helpful. Only complaint would be that the lift hasn’t worked the 2 months we’ve been here and no efforts have been made to fix it, despite being told when we moved in it would be fixed in a week.
H. Q.The whole moving in process is so smooth with the assistance of James, Hannah, and Chris. I asked some information about the apartment through online chat with James, and he helped me choose the suitable choice. Also, I have communicated with Hannah and Chris, who are my property manager, and they both respond to me via email in a timely manner, and they solved my problems considerably. Great choice for everyone looking for an apartment in Manchester!
C. H.We have reserved an apartment with Manchester Apartments and the agent helping us made it such a smooth and easy process!
We had the delight of working with Sophie and her response rate and willingness to help us and answer all of our questions made a stressful process so much simpler!!
We couldn't be more grateful to have worked with her and wish to continue to work with her in the future if we decide to rent with Manchester Apartments for the upcoming years!!
Z. Y.Nice apartment with snappy design and great value. I enjoy staying in there very much. It would be a absolutely perfect place if there is a reception desk. A special thanks to Hannah Jones, who is a very professional and dedicated manager and always responded in time regarding my request. During past two years, we have been closely communicating for postponing my tenancy and eventually seamlessly settling in this September.
S. P.Worked with Neal he was great. Very helpful navigating me through the steps to complete the reservation. Not being a UK citizen nor ever having rented in the UK I am unfamiliar with some of the process - local customs, etc. But Neal was patient and kind to assist me throughout the process.
M. L. N. H.I am a student, who recently moved into Piccadilly Village with Manchester Apartments. The studio flat is super modern and it’s handy that there’s a laundry room available on site to use. Our property manager, Chris, has been so lovely and professional, dealing with our requests quickly and we can’t thank him enough for all his help in making the moving process as smooth as possible. The maintenance team are also fantastic and show up within a couple of hours to fix any issues we reported. If you’re looking for a place to stay, I’d definitely recommend!
C. W.This whole process for finding an apartment for university was all new to me, straight away Sophie was a pleasure to deal she explained everything in detail and simple helped me through the process keeping in touch. I had several ways to contact her and had immediate responses. She placed my mind at ease with every step of the process. Sophie is a Pleasure to deal with and a credit to your company.
A. S.I recently moved to Salisbury House. I really like this place, my apartment was very clean and in good condition when I arrived. It is also very quiet here, close to the university and city center. I also like that the property manager, Hannah Jones, was always very fast in responding to my emails throughout the entire year. I also like that Hannah Jones paid great attention to tenant's issues and always provided alternative solutions, this makes me feel valuable. In addition, I liked how Mr. James Webster helped me in finding a suitable apartment based on my preferences and was also very fast in responding to my emails. In addition, I like their management/maintenance team: the whole area is always clean, technological tools (such as oven and conditioner) look new, there are no issues with security and it seems that company also pays attention to corporate social responsibility (environmental issues). I will recommend this company to anyone looking for an apartment, apartments are in good condition and the excellent service provided by employees shows that they are really interested in helping their customers and want to provide only the best possible services. Thank you.
M.James helped me choose my apartment. Which suited my budget, his customer service skills and how he handled my query was amazing! However my apartment manager Kate has been brilliant, responds to emails and sorts out any issues! I’ve renewed my tenancy for another year. Thank you!
L. P.We’ve been renting through Manchester Apartments for nearly 2 years now, all maintenance issues and general queries are always dealt with promptly and professionally. Great service by the Manchester apartment team, special thanks to Adz and Chris who are always happy to help. 5 Star service… Definitely recommend
O. Y.We’ve been living at our apartment for the past few months and it’s been fantastic. We’ve had the pleasure of having Hannah & James in regular contact with any answer to our queries and helping us through the entire process. I would recommend not only the apartment but the managers personally.
A. L.Sophie was incredibly helpful in finding my daughter a flat to rent in Manchester. She made what could have been a stressful experience very easy! My daughter is really looking forward to moving in in September.
R.Having rented from various estate agents across Manchester I have been very impressed by the standards of Manchester Apartments.
Any issues that I had were dealt with promptly by Gemma who went above and beyond to ensure that they got resolved quickly and I can’t thank her enough. I would definitely recommend them if looking for an apartment in and around Manchester City centre.
T. A.Recently moved in to Piccadilly Village, nice modern apartments with everything you need. Chris my property manager was amazing from start to finish, bugged him with loads of queries and nothing was to much trouble, can't recommend him enough.
R. K.I recently moved into Piccadilly Village and the whole experience has been really positive so far. Chris and the team are helpful and professional and the building itself is great. Any maintenance issues are sorted out quickly and the utilities package makes life a lot simpler!
C. O.Great customer service and customer care, the lettings negotiator Sophie replied instantly to my long list of queries I had in a clear and concise manner. The only reason I am taking away a star is for the website functionality otherwise I would highly recommend based on the experience I had.
A.I have thoroughly enjoyed living at westpoint. The property manager, Kate, is always on hand to help and is happy to take the time to discuss any concerns. Carlos is very friendly and efficient. Highly recommend
M. F.We were absolutely delighted with the level of service that MA were able to offer! The Property Manager Chris went above and beyond to help us with our apartment. Highly recommend!
Y. L.overall an okay experience, maintenance issues take much longer to fix than hoped. Frequent power outage during first few months and wifi broke down for a month. Communications from the manager Gemma been great and clear also quick through both text and email just the time taken to fix these stuff just seems not to be prioritised by the maintenance team. No drainage in the toilet, floor boards (probably formica but definitely not timber) laid badly, constant checkup from different contractors (shouldn't these be done before occupation?? whoever did the building programme is bad at sticking to it seems) and cost 50 quid just to start using the LAN port, which i assumed to be included but apparently not. 7/10 for the nice big arch window and after the first few months it had been quite good
T. N.Excellent service from the members of the team I dealt with, particularly Gemma Apara who was very efficient in arranging my tenancy very quickly. Fast and clear communication with Gemma made the whole process very easy and stress free.
P. M.I recently enquired about an apartment with Manchester Apartments and Sophie was extremely helpful. She was able to answer all my questions thoroughly and always replied to emails quickly.
J. P.Love living in the city centre and have always been treated with great customer service from Neal at MA, both on the phone and in person. Definitely worth giving MA a call if you want to check out some great locations around Manchester.
j. b.We have reserved an apartment with Sophie from Manchester apartments and it has been made so easy, as she was able to answer any queries and prevent any additional stress with the process, with very fast response times to our emails.
E. M.Please find my Review for the services that Gemma has provided me with:
1. Given the fact that all of the transactions are completed online, including the viewing. Speaking to Gemma Apara made me feel that all of the transactions are valid and legit.
2. She is very easy to talk to and works efficiently.
3. The whole process has been very efficient and I am extremely impressed. Turnaround time after requesting supporting documents was very impressive.
4. She definitely has a clear understanding of her job and is beyond competent. As she asked for all of the relevant supporting documents and performed checks within a reasonable time period.
M. G.Had a small problem before I joined Westpoint but the Manchester apartment team reacted positively to try and fix the problem, just joined two weeks ago and the apartment is amazing in different ways, the view is just beautiful, and the staff have been welcoming and caring as well, and you could find anything around, would recommend students to try it out....
G. W.Sophie who worked with me and my gf to require a flat was super helpful with replying to emails as quickly as. Possible was polite and always there to help if we needed it
o. k.James & Chris made everything go through smoothly and they were polite, informative and helpful. It was a smooth process with no stress. Hopefully the final part of the process will be as easy as it has been all the way through.
Thanks for your support guys.
A. J.So far so good with Manchester apartments.
I took a big risk moving in without actually viewing my flat (due to covid), however flat is great and area is amazing.
Property manager Chris is really pleasant and responsive.
Most neighbours are students which I'm surprised considering the rent is quite high, however they're very polite and respectful at night. Little lever street is a chilled vibe so far.
Feedback:
I moved in with a lift that was out of order, so everything I owned had to be carried by myself up 4 flights of stairs, I'm concerned how long it will take inspire properties to communicate with MA that someone is coming to fix the lift and the overall safety/ quality of these facilities as in ALL reviews of Manchester apartments, a broken lift is mentioned. This leaves MA in an awkward place as it isn't really their fault but is still worth mentioning due to how exhausted I was after moving in.
Lastly, I would have liked some idea how to use my appliances before I moved in, I had to resort to youtube to work out my induction oven/combined microwave, aircon/central heating, my security cam and I had to ask random cleaners where the bins and launderette was.
I'm sure I was meant to be shown, however I dislike that I'm meant to be in a proper somewhat premium apartment complex in Manchester and that move in experience just wasn't provided for me.
moving forward:
If you're single & tired of house shares or if you're a student, MA are perfect as long as you can afford the expensive rent that comes with living in northern quarter.
EDIT: Massive thank you to Kris from Maintence!!! Sorted out a repaint of my walls quicker than I could make him a brew. 5 stars
B. H.Staff is helpful and very fast response to my questions. I sent an enquiry to fix the mail box issue and they can fix on next day. Fast WiFi and good appliances. Very nice place to live.
c. l.I would say that Ms Gemma has been providing a good sevice standards.
The Apartment is well-decorated with an excellent environment nearby. Good transportation links and retail networks which are extremely convenient to those residents around sides.
P. L.Due to COVID, I took a risk moving without being able to preview my flat beforehand and James Webster at MA has been incredibly helpful with helping me choose my apartment (between Academy Apartments and Westpoint).
My flight to Manchester was scheduled to land at 11pm, which meant I couldn't collect my keys to my apartment from the main office in the city centre. Gemma Apara helped me out in this case and suggested the maintenance change the lock to my apartment and leave the key inside the flat before my arrival, which helped tremendously and made moving in easier. However, when I arrived to my building, I wasn't aware that the lift wasn't working and thankfully I live on the first floor, but carrying 2 suitcases was still a hassle. Later I learned that it wasn't the fault of MA.
Nonetheless, my apartment, at the Academy Apartments building, is incredibly convenient, practical and modern. It is also located next to Tesco extra, Aldi, Iceland, Lidl and Marks&Spencer, which provides for a lot of grocery shopping options. The tram station is also a 2 minute walk from my building, which is very convenient.
n. t.Hannah is the property manager for my room at 115 Princess Street. She has been responsive, professional, and helpful during my booking and move-in date. She did a good job of handing down my room keys quickly even though I was getting a bit late for my appointment due to traffic. She happily changed it a couple of times without any problems. I'm looking out for a happy stay in this property and hoping the issue of the lift can be resolved soon, as shared by Hannah.
She is a good professional and I wish her the best.
I would provide another piece of feedback at the end of my stay about my time at 115 Princess Street.
M. H.Sophie always replied to emails as quickly as possible, and was a big help in understanding everything that was needed to be done :)
y. t.I moved to Salisbury House a month ago and so far my experience here is amazing. The room is clean and well lit as shown in the photos and service from Hannah and James is amazing. They are so helpful, friendly and help me from finding the suitable room till the move in.
I love the location too. Very close to uni, supermarkets, shopping malls and china town, everything is in walking distance.The apartment is lovely and I would highly recommend this.
C. V.I recently moved into my apartment on Waterloo Street. Hannah has been very friendly and efficient in preparing this for my arrival. Even though he was out of the office, he made arrangements for me to receive the keys and stayed in touch for any questions. To receive the key I had the help of James, who guided me in my doubts about the entrance to the building.
The apartment is in good condition and is actually as presented on the website which is very important as I am arriving from outside the UK without having a chance to visit it first.
M. C.Love my apartment in Academy. Gemma is very kind, responsive and helpful. Close to good public transport links as well as shopping and entertainment facilities. A nice place to live.
B. S.I recently moved to Academy Apartments in Old Trafford. So far, my move was great; James and Gemma have been truly supportive throughout my move. Gemma is the property manager, and she is communicative and very helpful in terms of whatever you need help with regarding the accommodation. I have truly enjoyed my stay here so far.
P. A.Just moved into a Manchester Apartment property. No complaints about the flat, it was clean when I entered and is designed beautifully. Moreover, Hannah and Neal, my main points of contact, have been really helpful thus far. However, it was a bit frustrating to find that the lift was not working upon my arrival. I was not informed of this beforehand so I had to bring my suitcase up to my floor by myself which was challenging. Went to the Manchester Apartments office and unfortunately the staff couldn't give me much information about when the lift will be fixed as this is handled by another company. I also asked the office and the maintenance team if I could have some help bringing up boxes of my belongings (as I'm just moving in) but was told there wasn't much they could do to help. Hoping this can be resolved soon because the flat is actually very nice and location is great.
S. C.Just recently moved into the Waterloo Street apartment and feel really comfy and happy in my new home! Hannah was my property manager, and she was excellent. Helped me through all of my new move queries- and was always on hand to help. I had trouble with shower on the first day, and this was fixed within 24hours. Really good service- would recommend this company to anybody new to the area :)
M. Q.It was extremely difficult at time like this to find a good apartment for international student, especially when all communications, inquiries, and procedures have to be done online. James and Hannah have been super helpful at helping settle down with everything.
N. K.March 2022:
While I am still happily staying in Westpoint and the staff are lovelier and more helpful than ever (and that includes our beloved maintenance team of course, who are doing their best every day), I am morally obliged to edit my review, as I have been caught lying. Today, we were all informed that "The facilities mentioned above (i.e. laundry and ...lifts) are a convenience to the development, and like the gym and concierge service provided, are free of charge and not included in your rental payments or covered by your Tenancy Agreement," and that explains how MA allowed the Hunger Games for washing machines that has been going on for the past 3 months at Westpoint. Thankfully, the problem will be solved soon.
Autumn 2020:
I am staying in a compact studio at Westpoint and I am very happy with it so far.
The Westpoint team rocks: Sonia and Carlos are very helpful and friendly and Devon kindly made the whole bureaucratic process of moving in very easy, answering all my questions and making everything clear. Many thanks to Rebecca as well for bearing with all my questions, very kind!
I am very satisfied with the apartment, it feels larger than I thought it would, it is very well lit during the day and there are sufficient hidden storage areas. The appliances are new, the tabletops are durable and the glass shower is amazing! The kitchen is a bit small but with the right accessories you can make it work just fine. There are a few drawbacks: the doors of the apartments could be more robust. Not that I don't feel safe (the building is very safe, password entrances and CCTV everywhere), but they are far from soundproof. Also, the extensive use of silicone around the apartment is not very handy, especially since it tends to shrink and peel paint off the walls in a few places. Other than that, the apartment is in great condition and feels like new.
The rent might seem a bit expensive to some people but I think the price is just right: it includes many services (laundry, gym, concierge desk, lounge with coffee), the building maintenance has been more than satisfactory so far, and the location is great since you can find all the necessary stores near Westpoint. In addition, it is really close to the centre of the city.
In general: very happy to be staying here, there are many great advantages and a few minor drawbacks I can easily learn to live with.
D. L.Service from Neal was amazing, showed some great apartments in fantastic locations - would highly recommend both Neal and Manchester Apartments!
J. S.James has been brilliant with finding me a perfect apartment and explaining everything every step of the way. I can't wait to move in!
y. s.Hanna has been a great manager of the apartment. Whenever I have enquiry she always reply promptly.😊
O. G.Amazing service from Hannah Jones & Neal.
Cannot speak highly enough of the experience I’ve had with Manchester Apartments - I’ve dealt with SO many estate agencies over the years and this is by far the most reliable, professional & efficient.
Neal responded to all of my requests incredibly quickly via WhatsApp and he was informative.
Hannah is also amazing. She’s quick, friendly, reliable & an asset to the business. She absolutely deserves a promotion!! (As does Neal)
I never rarely leave reviews on businesses but I am honestly so impressed with the service from these guys. The apartment is lovely to & I would highly recommend Manchester Apartments.
Thank you Hannah & Neal!
J. J.Currently dealing with the fantastic team at Manchester Apartments always helpful and professional
I find from experience the team usually reflects the manager 🌟 🌟 🌟 🌟 🌟
K. A.My experience was very smooth thanx to Hannah from the agency, if it wasn’t her I would probably have chosen another agency “despite the fact that I really liked the apartment that I have selected” as she was really helpful, friendly, professional, and answered all of my questions. I feel that this should be the way of dealing with customers especially when the relationship with the customers matters! I believe that the agency has to enforce such approach if they don’t want to lose their “expected” customers.
One thing is worth mentioning and I wish this have been communicated better is that on their website it stated that they had 3 apartments available ”Now” and I have specified my move-in date while sending my official documents but I didn’t get a response till I have received my tenant agreement where I got to know that I can only move-in the day after my selected date as the previous tenant will move-out three days prior to my arrival , so I had to book a hotel upon my arrival to Manchester.
B. S.Sophie was very helpful throughout the process of reserving a flat, responding quickly and with a very friendly and helpful manner. Thanks!
j. k.I have been emailing James, who has helped me find the perfect apartment! Explaining my situation he helped me the best way he could for me to rent and I could not been happier with choosing Manchester Apartments. Everything was sorted in less then a two days, which is extremely quick, but everything has been explained so well by James so I don't feel like it's been rushed at all and have felt so safe with the whole process! My moving date was also moved a couple days earlier, which is a huge help as I have the whole weekend to move now instead. I could not recommend using Manchester Apartments enough and the massive help James Webster have been! I can't wait to move in and see how it heads on from there, but for now I am so happy, thank you so much!
m.Renting process so far has been pretty straightforward. Hannah has been very helpful.
A. M. J.James was very friendly and helped me and my friend find an apartment for this year by informing us of all of the options and showing us around two viewings!. He was also very quick when responding to our emails which was a massive bonus.
Hannah was also very helpful in getting us set up for our apartment by sorting out the payment and also helping us extent our tenancy for another year! she was also very professional and friendly.
J. H.Fab service by Sophie. She really made our journey as smooth as possible.
S. S.I will like to thank Devon for her responsiveness throughout. She has been very helpful during this difficult period of time, helping me to liaise with Carlos to get my things into the apartment even when I'm not around. She even managed to help me find a replacement in a very short period of time as I am unable to return. I am really thankful to have her in charge of my rental. I will also like to thank Carlos for his help in assisting me to store my things in the apartment. Carlos is really responsive as well. Overall I am really pleased with Manchester Apartment and I highly recommend it!
G.Great service and management, the property manager Hannah is always responsive and helpful. the apartment gets a bit hot during the summer so a ceiling fan would've been nice to have but other than that it's been a great experience,
R. K.Entire process of finding suitable apartment and application was much easier, thanks to Sophie for her kind help on this.
M. G.The worst renting experience I’ve ever had. Neal takes days to reply and only goes so far if I send follow up emails, contacting him via Whatsapp has not proved fruitful. Whenever I write to the general e-address I am rerouted back to Neal who responds to the email with questions and fails to go through with my replies and concerns. My reference information takes forever to be checked and I am left anxious and absolutely unaware of the situation. This wait has ruined my plans, I now have to postpone my flight and don’t even know how far to move it. Another week, month?
By the time you replied to my comment my problem had not been resolved. The contract I finally received stated a price higher than what we had agreed on and I am the only one to communicate. Not one of my emails has been replied to and my call with Gemma has not led to anything so far.
J. A. O.I have been at west point for two years now and will be sad to leave . All staff have made me feel welcomed and are always so polite. Carlos on reception is great at giving me great service when I need to pick up parcels and the staff on Maintenance are always quick and helpful when I have a problem with my flat ! overall would recommend living at west point :)
T. A.I would like to thank Hannah Jones for being a very understanding and cooperative agent. I appreciate her kindness and reassurance to my situations of help when I am in need of it. I really thank you for your help and service.
T. P.I have dealt with several apartment rental agencies in the past and I have never been that satisfied before. Truly professional in all aspects and high quality apartments exactly as promised.
At this point, I should acknowledge the amazing work of my lettings negotiator, James Webster. Always there for me with literally immediate replies to my queries providing the best options available. High level of professionalism and noteworthy reliability from the very start, despite the ongoing unforeseen circumstances.
Many thanks to everyone at Manchester Apartments. Keep up the great work!
M. R.I've recently worked with Hannah and Neal who have helped me move property even during this hard time they have been very professional and friendly during the move and making sure I was happy with everything. Even though I could not view the property they assured me everythings going to be good and Neal even went out of his way to do a personal video for me going the extra mile and it was appreciated as I moved in within the week and I'm loving it here been here almost 2 weeks and couldn't thank them enough. Great people all round!
i. m.So far I'm happy with my apartment. There were some small issues at the beginning of tenancy (the apartment was a little dirty, one light was not functioning properly and the TV was stuck turned towards the window) but were quickly resolved after contacting the management.
The apartment although small, it's efficiently equipped, a large window allows plenty of light in, there is enough storage room for one person and I also enjoy the heated floors!
K. N.If you’re a student looking for an accommodation in Manchester then I would definitely recommend looking into the properties with Manchester Apartments. Aside from their modern aesthetic and space, the team itself is what stood out to me. Hannah Jones was always responsive to any issues I had through email and was always understanding of queries I had with the property. They are by far some of the best agents I have gotten in contact with in Manchester!
a. e.I am very pleased with the services provided by Manchester Apartments. Hannah Jones was always there to reply to my emails very fast and she provided me with solutions about flexible booking due to corona. I would definitely recommend this to anyone who is looking for a nice place to stay in the center of Manchester!!
I would also like to say that the maintenance service from Chris was amazing, very polite and understanding. He made my accomodation here much easier.
O. H.Hi, I booked my first apartment with Manchester Apartments back in April through James Webster. At the time I was outside of the country and could not physically view the properties, however, James was very helpful and shared with me video tours of each property. He was very fast and professional with his responses and provided me with a variety of options to cater my needs.I ended up booking the new building on princess street, however, due to covid this was delayed. Hannah Jones contacted me about this and she was very professional and helpful in the way that she supported me to find a temporary new accommodation. I ended up loving my temporary accommodation so much that I made it permanent for the year. Overall, I’d give Hannah and James 5/5 stars because they were able to help me find the perfect apartment that suited all of my needs.
A. C.Excellent level of service and support from Rebecca Jacobs, 'made my move to Manchester so much easier. Rebecca understands the value of great customer experience, and I experienced that in all my interactions with her. So far, I have had a very good experience at Westpoint apartments, wonderful team of Devon, Carlos and Dario makes it a good experience.
E. X. (.The agents are really treating nicely with the customer at anytime, especially Hannah Jones. She helped me a lot to solve my problems. The response of my email was such quickly from her.
About the layout and room quality of Salisbury House is good in my opinion. Also, if you need high speed of Internet, they can let you contact the third party to install private Ethernet. My Internet speed is able to reach 500Mbps with a reasonable price. Even now, they offer better deal for higher speed while the Black Friday is coming. I am quite satisfied with the Internet since my work must need it. Hope the info is useful for you.
B. C.The location was the top priority and the search time was limited, so I only checked the online layout and moved to Salisbury House recently. This building has been modernly renovated, but it had minor parts that need to be fixed after moving in. Employees, such as the fantastic maintenance team, sweet-tempered Rebecca, and very helpful Hannah, are covering the weaknesses of this property. I hope to have a good time here and renew my contract later.
S. P.I have been staying at West Point for the past 2 months and it is really fantastic!! The space is very well designed to allow a small apartment to feel open and bigger than it is. James Webster was also great in answering questions prior to my moving in, so I really felt like I knew what I was walking into (I had signed the lease from Australia and was not able to see the property).
The staff on site at West Point are incredibly accommodating, and I feel like they have truly gone out of their way to get to know me and help me out when needed - from carrying boxes or making me a brew. Thank you to all of you, maintenance (Jon and Paul) and concierge (Sonia and Carlos) alike!
My only issue with the building is that I was surprised how young University/college students lived here. I am a mature age postgraduate student, so I assumed a property as pricy as this would not attract as many young people. Due to this younger demographic, parties/recklessness with equipment (washing machines)/Immature behaviour is a downside. I do not understand why there are no security cameras in the laundry rooms, but there definitely should be!!
Also, just a point about the gym, the treadmills really should not face the white walls. When running and staring at a blank wall, people can tend to get motion sickness or lose balance. It would also be much more interesting to look at the road and people waking by for 15-20 jogs, then a white wall.
F. A.I haven’t moved into my apartment yet but the services I’ve been receiving (especially from Hannah Jones) has been absolutely and simply amazing. I’ve had to change my plans and Hannah made the whole process easy for me. I most say the customer service at Mapartments is tremendous.
C. M.My flat was lovely, but I am not very happy with the way the agency handled the (unfortunately numerous) issues the tenants had in West Point. In February we had no lift (out of 3) working for almost a week, this is unacceptable and should have never happened. I had to climb 15 floors every day during that period.
On a different note, the staff in West Point was great. I am very happy with the maintenance service, every time I had an issue with my flat Jon responded very promptly and solved it as soon as possible. I was enthusiastic about the reception staff, in particular Carlos was exceptional. He is very professional and he is willing to go beyond his duties to make sure the tenant is happy of his staying. Besides that, very pleasant person, always nice to have a chat with him. During my days in West Point, I felt more comfortable and safe knowing he was there to help me out if I had any issue.
t. z.Hannah and Neal are very professional, they reply very quickly, and they are very hospitable and warm. The studio is very nice, with very fast wifi and good facilities, I highly recommend to live in Salisbury House. But one point need to be mentioned, it is very close to the train station and bar, so you'd better check the room location before you book it:)
In general, Neal and Hannah are very nice, hope you guys have a nice day~
l. b.In an up and coming area of Manchester within walking distance to everything in Manchester City Centre. I never had any electrical or gas issues and the one time i did need maintenance done; it was done quickly and with concern.
Chris was also wonderfully patient, understanding and helpful when it came to any questions or worries that i had, especially as time got tougher through the pandemic.
V. I.Amazing and professional team (both at the accommodation and at the office) Example. James Webster. He has been so helpful right from when I was looking for an Accomodation in early January. Being a member of the team, he helped me to secure a room at West Point. As a tenant, He is also very helpful now as he by responds to my queries. James is very passionate about his job and helping prospective and current tenants.
West Point (my accommodation) is the best place I could have stayed during my course in Manchester to be honest ( highly recommend) .It is worth the price as I mentioned earlier they have an amazing and friendly staff from the cleaners, concierge and down to everyone on site and also at the office. West Point is safe, great location and wonderful scenery.
Any one looking for an accommodation in Manchester should do well to go through Manchester Apartment, they have whatever you are looking for and they have an amazing team to help you!
J. E.I stayed here for a year and one month and am very happy about my tenancy here. The apartments are very modern and clean looking. On one side of the building you can overlook Salford Quays. The management team are brilliant here and always answer any queries extremely fast. Devon was absolutely brilliant to have around and goes out of her way to help the tenants here. The area is nice and is 3 minutes walk away from a tram stop. This is a great place to live.
O. G.West point is a very good location and the property manager Kate is very co-operative and in times of need is very helpful!
Y. M.Hannah has been a tremendous help during this period. I am supposed to move in to the new Waterloo Apartments that have not been completed, as an international student I was practically stranded but Hannah was wonderful helping me get temporary accommodation and answering all my endless emails. I am grateful.
N. T. N.I have been living in Manchester Apartments for 2 years (Basil House and Princess street) and i am very pleased with the service as well as the place. All the staffs have been helpful. Especially, Hannah Jones who is very responsive to my email and sort out the queries real quick.
F. A. S.Moved into Manchester apartments last week and I'm very happy with the apartment. Gemma Apara has been such a help through our moving process, she secured the apartment for us as we had some delays moving in due to covid. Gemma is a good professional, very responsive and always trying to help us with everything we need.
B. L.Same as Will I have not moved in yet, and I wanted to thanks the help from Hannah. The service from Hannah is terrific. Hannah always provides sufficient support during this difficult time before. I delayed my timetable because of the university's change in the university's plan, and Hannah helped me to adjust it. She is so friendly and thank her from the bottom of my heart for all her efforts and support.
E. R.While dealing with Manchester Apartment I found them well informative and well organized firm. My focal point was Mr. James Webster, the Senior Lettings Negotiator, who was indeed a very professional, cooperative and courteous. Not only he booked my coming term accommodation from February 9th 2021 till September 3rd 2021, but also facilitated to book for my next term accommodation from September 3rd 2021 till August 31st 2022. So thank you Mr. Webster and Manchester Apartment team.
L. P.From the beginning of my application, Manchester Apartments have been exceedingly helpful, accommodating and communicative throughout the whole process. Hannah was especially helpful throughout both my application and move in, being attentive and providing me with everything I needed. Something I was taken back by was the extremely fast response time; which made communication efficient, likened to a normal conversation. This was something dearly appreciated given the world's current situation.
Great experience overall.
C. D.I have lived in one of the studio apartments in Little Lever street for nearly 2 months now. This was my first time renting somewhere (moving out of my parents). James Webster and the rest of the team who i communicated with were a great help!
With corona causing delays the original apartment i had gone for was not going to be ready for the date in which i needed to move in by. James was extremely helpful in giving me my options and making what could’ve been a stressful situation stress free. He and Chris especially were always on hand to answer my questions (no matter how random).
The apartment itself is really nice and top quality.
Only issue i can note is the lift has been out of order since i moved in (though not the company’s fault as they have requested it to be sorted).
One thing that could be improved is the directions for appliance use as i found all this very confusing to figure out as the manuals dont quite match my hob.
All in all a great company!
M. V.I have been living at Westpoint for three months so far and I simply love it! Everything is brand new, quite and kept "spick and span" by the wonderful staff. Conveniently located just oustide town, every part of Manchester is handy thanks to multiple buses and tram choices. Special mention goes to Carlos the Head Concierce. Since I moved in he has been so welcoming, helpful and always professional. I really enjoy our little chat in the morning before going to work!!!! Thanks for your service!!! Hala Madrid!!!
J. C.Ive been speaking mostly with Hannah who manages two properties Ive lived in, basil house and 115 princess street. I can only sing her praises. She understood the difficulties I was having in moving in to my new princess st place and was flexible, giving me one more day to move in which was much appreciated. I know the lift being broken is probably due to things out of her control so I don't blame her for it. She has been available on whatsaap, on her personal number and on email and has always responded very promptly and adressed any concerns as soon as possible. She has been so helpful in giving me my place in basil house as temporary accommodation when 115 wasn't ready and she was ok with me turning in the keys a little late in the day as I took longer cleaning the flat than I thought. She has helped me sort out payment details so quickly and was very understanding when I made a mistake ( placing the wrong reference number). She has been so amazing and professional, honestly I could not ask for a better customer-property manager relationship. Five stars !!!
W. S.I have not moved in yet but I wanted to say that the service from Hannah has been absolutely incredible. She is extremely helpful during this difficult time. I had change my plan several times, but Hannah always provide sufficient support and help me made changes. She is super kind and nice.
Very much appreciated, thank you
K. R.I am very happy to choose Manchester Apartments, good quality and amazing costume services!
I have signed up the contract and I get all the best service from Neal McKenzie who was very friendly, professional and helpful, so he has helped me and direct me a lot to run everything smoothly with my application for the apartament! I am really glad I have signed the contract there and I really enjoy the wespoit apartament!😊
Good quality, professional and friendly service! High recommended!
Thank you Neal for you help!
d. m.Westpoint is a brilliant place to live if you are a student or any young professional. I previously had issues living student halls, I could never get sleep due to the noise and disrespectful people I was living with, it was always dirty and I didnt feel safe. Westpoint I feel very safe, there never no noise on weekdays, ( I have had the best sleep since living here!) and the people here are very friendly. The buildings is always clean, I see the cleaners here 2 times a week. Carlos is lovely and does an amazing job with our parcels. Due to my friends leaving near Northern Quarter I have been talking to James and he has very nicely helped me move to another location for next year at Little Lever Street.
One little bad thing is when moving into the apartment, I would of liked someone to show me how to work out my combine oven/microwave/grill. I had to ask my neighbours and they were unsure too.
M. O.First time looking at properties. Manchester Apartments has been good so far. James Webster helped a lot in the beginning with helping me secure a place, with making sure the choices given to me where similar to what I was looking for in an apartment. Very responsive and helpful.
D. V.Staying in Westpoint has been amazing and the service for us has been nothing but great. the only reason I'm giving a 4* is while great it is becoming a bit pricey for us. and our flat accidentally got rented out while we had booked another year. Manchester Apartments sorted that out quickly giving us a bigger apartment at the same cost. Fantastic.
The concierges here both Carlos and Sonia have been wonderful and deserve the highest praise. all the facilities here have made it a great place for us to live.
thanks!!
E. H.Hi, just a quick review regarding James, the live chat advisor. I’m currently about to move into Academy Apartments and over the past few weeks he has been nothing but lovely and responsive about all my questions.
He didn’t make me feel like I was a hassle and even when he had to hand me bad news (I wasn’t eligible for a deal) he made me feel better about the matter. Overall great experience from James and the rest of the team I’ve met.
D. M.Stayed at Westpoint for over a year now and had previous accommodations with Manchester Apartments for 3 years. Would highly recommend Westpoint, Devon, Carlos and Sonia are all so helpful and friendly! The maintenance staff are also very helpful and quick responding whenever there has been issues.
C. B.Carlos on the desk in Westpoint is certainly amazing at what he does. Friendly, always up for a chat and is a great representative on the westpoint site for the company. The maintenance team are also great.
We won’t be staying with Manchester Apartments next year but that’s due to wanting to find a lower rent two bed rather than our current 1 bed. It’s a great apartment with a great view. If you are a couple though I recommend getting an extra freezer as they’re very small!
C. K.If you're a student looking for somewhere to live alone or in a joint tenancy, I would definitely recommend Manchester apartments. The location of their services is ideal for the university - only 10 minutes on the bus.
The standard of living is exceptional and the people are so very friendly, and can help with an issue. A big thank you to Rebecca for providing me with all the information I required and was there to provide help when I needed it.
s. e.James is very friendly, helpful and very responsive via email. He helped me at 2019 to find a suitable apartment in WestPoint building. Also, he was very helpful when I decided to move to other apartment in the same building in 2020.
A. P.Super friendly helpful staff who are quick to help with problems and questions! Hannah especially has been super friendly and helped a lot with move in jitters and my questions, as well as being super professional putting up with my many pestering emails! Overall I'm really happy which my choice to stay here location building and flat is amazing.
A. E. O.Recently moved in and really enjoying my tenancy. Rebecca was always there to help out regarding any questions during the moving in process and she made everything crystal clear. No complaints at all. Even if something happens, receptionists are there to help out whenever needed, especially Carlos.
L. M.Currently a student at UoM, wanted a private place so I could study in peace and not be in dorms. Living in their newest building Academy Apartments, a bit expensive per week for its size but manageable, really like my view (4th floor facing University of 92) and despite its compact size the storage under the bed and wardrobe are very good bonuses.
Quality of place is good, but when I came there were a few issues like oven, bathroom not fully done, heating etc but most of it got fixed. I really like the maintenance team in particular here, shoutout to Antz and Nathan for helping all the time and being very accommodating!
Only big issue I have is that communication is poor, have to call multiple times to get something answered, emails which are written many times also left unanswered so that could for sure be improved. Oh, and the lift to be fixed especially for the 4th and 5th floor tenants is a big hassle with bags or furniture.
S. A. M.I spent a year at Westpoint and was very pleased. The concierge Carlos, is great, always very helpful , always greeted with a smile and he goes above and beyond! Sonia is also lovely and accommodating! Great option for student accommodation.
R. W. M.I have recently secured myself a flat in Manchester after looking for months! Thanks to Rebecca she made sure I knew all the ins and outs and what’s in the area as I’m moving from Scotland! 10/10 would recommend! Can’t fault the service at all! She has helped from the initial interest to the ongoing situation!
S. I.They have amazing service as well as great quality of home ! And especially Hannah helps us a lot with fast response and great service for our convenience :) + I would like to add more comments to Hannah! She helped me a lot with many process of making contracts and even cancellation with her kind! I am really appreciate her attitude to make fast response and help us to have best service from MApartments!! :)
H. Z.What a lovely company! Want to give special mention to Hannah Jones who was so helpful, informative and made sure everything went as smoothly as possible.
C. S.I stayed in Westpoint for 6 months (unfortunately I had to leave due to Covid-19 otherwise I would have stayed more). The apartment was new, modern, with a great view. I consider it value for money, everything was accessible and easy. The neighborhood is quiet and pretty close to the center of Manchester and the University.
Additionally my experience was greatly enhanced by Carlos who works as Head Concierge at Westpoint. He was always very friendly and helpful, and I knew that when I had an issue I could count on him. He also organized weekly football matches for Westpoint residents and friends which was a very fun event which helped us exercise but also socialize and know each other. I made a lot of friends from these games. When I had to empty my apartment while I was in my home country he was of great help, otherwise it would have been an impossible task for me.
P. R.I was really struggling to find accommodation for next year, my second year at uni, after deciding to stay in a studio apartment instead of a house share so when I found Manchester Apartments it was great help!
I've now booked a studio apartment at westpoint for my second year with the help of Rebeeca Jacobs. She was a huge help in picking the right apartment and sent me videos of the different styles! I'm completely relying on my student loan and wouldn't have been able to pay the deposit for my apartment but thankfully Rebeeca could set up an alternative payment plan for me and solved any problems I was having.
She was extremely friendly and helpful when I was booking my studio apartment and provided me with all the information I needed to make my decision to stay at Westpoint!
I'm looking forward to staying at Westpoint next year!
M. P.Pros:
James was my initial contact for securing a place at Westpoint. He’s helpful, understanding, and friendly. He explains things very well, and if can’t he knows who to refer you to. If only ‘all’ were like him....5stars for James!
Heated floors are definitely a must have, love it.
Devon, Carlos, Sonia & other staff members at Westpoint are all very kind, accommodating and quick to respond to any queries you may have.
Cons:
Workmen turn up presumably to fix things you’ve reported. But instead, comment on other unrelated things in your room and leave the item reported unfixed.
It feels as though picking up my parcels is a crime. Or they put up the ‘shortly away’ sign up as soon as ....which puts you in a awkward position.
Any reason why fire alarms never go off? For drill purposes? Corridors could be slightly bigger. Could there be cameras in the laundry room?
Could there be ‘key fobs’ instead of keys?
For some reason my room constantly stinks of weed? There should be an “MA” app for users to report others.
e. C.I worked with kate baxter who was very helpful and informative in my experience with manchester apartments
N. I. L.The apartments are in great conditions, everything working properly and any problem was fixed fast and efficient. Except for the last months when lifts were out of order, but this is mostly because residents are not quite responsible with the common facilities. Among the staffs, everyone was also willing to help and Carlos Rodríguez Made our stay valuable and unforgettable. He was always willing to solve every problem, so respectfully and welcoming. He managed to keep everything working during COVID-19 and made a good experience overall the circumstances.
More than the apartment itself, people sometimes were a bit rude and disrespectful with the common places, such as selfishly using more than one washing machine at a time when most people need them; or loud music while some people use the entrance lobby to work and study; and people during moving days didn't actually follow social distancing rules which made everything more overwhelming and stressful.
In addition, sometimes we felt that external outsources were not that responsive and efficient as the building would require for that many people, for instance regarding "super fast WiFi", which was not at some point and didn't recover after some point. Similarly, the lifts require maintenance that didn't receive on time, affecting many people during moving days and bike transport from higher to lower floors.
Apart from that, inside the apartment everything is a paradise, the view is amazing, great isolation and heating systems, good air flows, and lot of natural light.
G. S.Recently moved into a Medium 1 bed at Academy Apartments, and the whole process was made so much smoother by Rebecca and Gemma at Manchester Apartments. Really helpful and considered service and a quick turnaround meant what could've been a mightily stressful experience was actually a simple and stress free one. Cannot speak highly enough of them!
T. K.I have stayed at Westpoint for the past year and even though there have been some issues, my overall experience has been positive. The apartment was very nice and the location was convenient, since there are two bus stops right outside the building and a tram stop very close by. The staff of Westpoint however are the ones that made my experience there extremely pleasant. Sonia, Kevin, Jon and Carlos were lovely and extremely polite and helpful to all tenants and made sure that we were confortable and felt welcome. Sonia and Kevin were the ones that I was seeing everyday before going to work, extremely friendly and always smiling, saying good morning to everyone and always ready to help, especially Sonia at the reception. Jon from the maintenance team on site is also a great asset to Westpoint, as he fixes minor problems in the flat that might arise extremely fast, most of the times within the same day of reporting the problem and he is always very kind and ready to help. Last but not least, Carlos the Head Concierge , is always extremely enthusiastic and helpful, especially if you are having an issue and makes sure that he does everything he can to help you resolve it as well as he gives really good recommendations for transport, grocery shops and places to go out in Manchester as he knows the city very well. Moreover the fact that he organised some social events at Westpoint helped the tenants to get to know each other which was great. He is always very kind and gives everyone a warm welcome and my experience would have not been the same without him!
B. L.I'm really happy with my apartment with Manchester Apartments. It's nearly brand new and is at a great price. The office team were very good too. I booked it all online and they contacted me straight away to see what I was looking for. I was a bit nervous about moving in as I hadn't seen the apartment as I'm not from Manchester but it's great! Just what I needed. Checking in was easy enough too. I did have an issue with my fridge for a day or so but the team soon sorted it so no complaints.
O. T.Whilst some unforeseen personal circumstances prevented me from following through on a tenancy application, the support I was provided with by Rebecca up until they arose was both comprehensive and punctual. Whilst I can't speak to the rest of the facilities provided by Manchester Apartments, hence the 4-star rating, the tenancy application process was smooth and uncomplicated, and I fully intend to use them again when a move to Manchester is back on the table.
A. K.Staff have always been at hand to help us and always a pleasant experience from start to finish. We originally moved into our apartments hassle free at Princess Street. Due to complications with noisy neighbors (no fault of the agency), Hannah was extremely helpful and offered a solution to move into the Basil House apartments at no extra cost to us and our deposit.
She was very attentive and helped us move within a week and we are 1000000% happier in the new apt. The workers at Basil House even helped carry our belongings to the sixth floor. We are paying less rent, and in an even better location and apartment then before. Couldn't ask for more.
Were it not for Hannah going out of her way to help us in our situation my review would have been very different(Owe a lot to her)! Other agencies I have used simply do not do anything about any problems with their tenants, whilst MA staff have been constantly helpful, maintenance, domestic or otherwise. Thank you very much. Would recommend.
B. V.The Manchester Apartments staff were very accommodating of my situation considering I needed a flat very last minute and am not a UK resident. Very professional group and accountable for their leases. As the Westpoint building is new, there were some growing pains such as lifts or hot water not working, but generally they are quick to resolve these issues. Overall I would recommend.
A. A.I have stayed at Manchester apartments for 4 weeks
and this was the best experience I have had. Of course because the amazing team ( CARLOS - SONIA -JON - KEVIN ) ..,
They work very hard to make you feel welcome . CARLOS is amazing guy and He always ask what they can do to make your stay more enjoyable.
He helped me to know Manchester better and that improves my English language. He made us feel welcome and special, answering all our questions.
The wonderful lady at the front desk every morning was fantastic! SONIA was super helpful and sweet. I can’t started my morning without seeing her
There's also an awesome
NO FORGET ( JON AND KEVIN ) they are super active and keeping everything in apartments facilities clean and spotless
Thank you guys so much 🌺
S. A.Gemma Apara and Neal McKenzie have been soo helpful in assisting me with securing suitable living spaces. I have lived in three different apartments from Manchester Apartment and my experience in all three was good. They were instrumental in resolving issues that came up while living in their Apartments.
A. A.A fantastic experience. I needed to quickly get an apartment up and running in Manchester. Not knowing how long I would be in my initial location, I was looking for some flexibility. I found Manchester Apartments after seeing a mountain of poor quality sites and flats, and even more apathetic agents. I then found Ryan from Manchester Apartments . He was fantastic. He listened, swung into action and was one of the most proactive agents I have ever come across. We sorted out a place, I put a deposit down, got the paperwork, and sorted. Incredible. In half a day. Well done Ryan. A huge thanks! You made this easy and I can't recommend your help highly enough. Delighted and thanks.
G. F. M.I stayed in a cosy apartment in Chester Road and I loved every minute of it; the building is always very clean and the staff is always kind and ready to help. Communication was always fast and responsive and I’ve always felt very welcomed! A special thanks goes to Carlos, always going the extra mile to help the tenants and providing smiles and nice thoughts to everyone. I will definitely miss this place!
J. Y.good service and quick response. a pleasant booking experience!
A. M.Neal Mckenzie was very helpful with our process of finding somewhere to live. He was professional and kind and listened to our queries. He was quick to solve any issues and went out of his way to make sure our problems were solved. Overall we had a excellent experience with Neal.
R. A.I highly recommend Westpoint Apartments. If you ever need someone to walk you through the process them James on staff will take the time to understand your needs and get you a viewing as soon as is possible. Westpoint has one of the best maintenance crew that I’ve seen and worked with. It is run by John who is pleasant and efficient at what he does and very timely in his response. If you make a request for maintenance the response is swift and professional AND there is follow up to ensure that your needs were met. I also have to mention Nathan who also works with John and does a great job as well.
Carlos the Concierge makes you feel welcome and at home and always has a smile on his face. Special mention about Sylvester the night Concierge who has greeted me warmly each time I go to the front desk. The building is well kept clean and smells great. I also love the fact that the building is gated. Any questions that you might have Sonia is also more than willing to help at the front desk. So many perks to living at Westpoint including a 24 hr gym.
M. M.The apartments in westpoint are good and the view is amazing. Carlos is really nice and makes everyone feel welcome and comfortable. Location is also great. On the other hand, I expected the quality of the furniture to be much better considering the price. I would also like the building to provide more laundry machines or at least fix the ones currently installed (quite a few are out of order). The same thing applies to the gym. Few things aren't working but they haven't been fixed.
B. K.Incredible service. Hannah Jones is very responsive, she always replies to my emails. She gave me all the information I needed regarding the accommodation. She helped me book an appointment to collect my keys.
x. G.I stayed at the Westpoint location of Manchester apartments and I really loved it there. The apartment it self is really beautiful and modern (although some attention to detail on the finishings would have been nice and the sofa sucked). I stayed on the 5th floor and had the most amazing view. Also I had the most quiet neighbors (cant speak for other floors). Living there was just extremely comfortable for me. The only thing I didnt like was that the wash room wasnt on my floor and before I signed to rent I was told that it was. The location of the apartment was very convenient as I attend UoM. There are bus stops right in front of the apartment on either side and it takes less than 10 minutes sometimes to get on campus. The best part of staying there though was having Carlos as the receptionist. He is the kindest, most helpful, genuine person you will ever meet. As this was my first time in the UK I ALWAYS had questions on where to go and how to get there and Carlos would never mind helping me. I feel like he is what made my stay at the apartment so nice and what made my getting around easier. Carlos has become a friend and I will miss him the most. Thank you for everything Carlos.
E.Staff on site in westpoint are amazing, Carlos and the maintenance team, cannot fault. However, as a student paying such expensive rent (£175 a week) the least you’d expect was that you would move into a CLEAN and finished apartment. I was a student at the newly opened UA92 and this was their only student accommodation option. The apartment was unfinished and cheaply done, plumbing under the sink looked like a child’s toy kit and proved to be problematic when I had leaks for 2 weeks because of it. When I moved in there was coffee stains on the table, and what looked like Coca-Cola or coffee down the wall (which I am being charged for with my deposit despite me sending photo evidence of this on arrival). For 6 months of my 9 month stay at Westpoint only 1 of the 3 lifts was working, even a point where none of them were working which is appalling especially as there’s tenants living as many as 15 floors up. The company are typical private landlords who will try to take money off you for anything. When moving out make sure your flat is FLAWLESS as they will take any general wear and tear as damage. Apparently costs £100 to repaint some walls and £100 to remove cleaning product residue. £200 of a £250 deposit. If you do have to move in here ensure you take photos of anything and everything so you have evidence of any damages as they clearly don’t repaint the walls and professionally clean the flats before another tenant moves in. There’s no secure parking so no premium to pay for this and the area it is in is not the safest. If you do move in here look forward to hearing shouting and police sirens regularly.
P. C.It was great pleasure staying at the Salisbury House for almost two years during my masters. Very cozy small apartments, well designed with lovely staff looking after the properties. A special thank you to Hannah Jones for always looking after me and assisting me with any request I may have had.
G. P.Rebecca and Hannah was absolutely amazing to deal with, they helped to find me the perfect property within my budget and made everything ultra smooth!
I literally cannot say a bad word about MApartments as having worked all around the country I can safely say they have been the best to deal with!
R.Stayed at Westpoint for almost a year, haven't had any problems with my apartment other than a lot of dust.
The building itself wasn't ready for its initial advertised date and the elevators were often broken throughout the year.
The staff at Westpoint were all lovely and make up for a lot of the issues I had with the building itself. Carlos deserves a special mention as he always takes extra time to talk to tenants and make sure they aren't having any issues.
C. E.I’ve stayed at the Westpoint almost for a year. It was wonderful place to live. Also want to say special thanks to Carlos and Sonia, they are the best staffs to make this apartment so comfortable and welcome. Also John, who is the best professional guy. I really enjoyed to stay here. Thank you so much^^
A. R.I've been staying at Manchester Apartments for nearly 2 months, I had a reoccurring issue that was ongoing for a number of weeks and I would like to give a special mention to Jon the Maintenance guy. He has gone above and beyond to deal with every issue I've faced with the apartment very promptly, efficiently and with always an understanding and compassionate approach. He never displayed annoyance and only encouraged me to make contact if the problem had not been resolved, he eventually did find the cause of the problem and it has been taken care of once and for all. The 5 star rating goes to Jon. Also the apartments themselves are well maintained and cleaned daily. The staff on the Concierge; Sonia, Carlos and the cleaner Kevin are always helpful, polite and friendly, when my car broke down Kevin and Sonia did not hesitate to come to my rescue. My assigned agent Devon Barrington has also been easily contactable and has been at hand to answer any queries I may have. All in all I've had a pleasant experience.
C. K.Had great experience at West Point. Great reception service from Carlos throughout the year. Highly Recommend. The gym is a bonus too!
T. L.The management team here are so nice to deal with
Hannah Jones o personally dealt with and would highly recommend this agency
J. S.Fantastic apartments! I’ve just signed up for my third year with them. The office team are really nice. Very helpful and I’ve never had major issues with my flat. I locked myself out once and the maintenance guy turned up within the hour! At 1am! Would recommend.
V. Y.I loved my apartment at Westpoint, excellent view of the city on the 12th floor! Couldn't find a better place to live! I felt very comfortable living there! Very friendly staff, Carlos the concierge manager is excellent, very charismatic and enthusiastic! Highly recommend attending the tenants' integration activities organised by him and MA! The maintenance team is great too, John is always willing to help with any issue you might have in your flat and to make you feel comfortable with it! In general the building is well maintained and it's in a great location for transport, Universities and night life. The gym comes handy for very early or quick workouts and there is always great music to listen to while exercising!
N.Although West Point is a nice place to live in, it has one main issue; it seems like there was never a time where all three lifts were up and working. There have always been one or two lifts out of order in the building. Luckily, the staff and management are very friendly and helpful which significantly improved the stay at West Point.
M. C.Carlos is a very cool concierge. He is helpful, always asking how people is, how they feel, etc. We have both been part of the football team and it was a fun thing to play each weekend when there wasn't coronavirus. Amazing service!
R.Ryan and Hannah were very helpful and approachable from the off. They were friendly and pleasant and made the whole process seamless.
I found it very easy to secure an apartment we loved.
I would definitely recommend to friends or family. :) Thank you!
M. K.Since Manchester Apartment has numerous employees and properties, I would prefer to specify that my review is for Hannah, Ryan, and Basil House, in which I have been living for nearly eight months.
Hannah is the property manager, and she is doing an outstanding job. She has helped me a lot before, during, and after moving in. She was patient and understanding my situation when I had to delay and re-schedule my moving-in dates several times due to an unexpected issue in receiving my visa. When I finally moved in, she was on her annual holiday, but she contacted me once she returned to ensure that everything was fine. She replies to my e-mails within a few hours, and sometimes minutes, and she regularly sends e-mails as a kind reminder to the tenants about the rules of this building. I recently contacted her in order to extend my tenancy for just an additional month, and I received her response in the following day that she could do it for me for the same amount, no extra fees.
Also, I have worked with Ryan, the lettings negotiator, who was professional and friendly. He contacted me immediately after I had booked the flat to discuss the upcoming procedures. Like Hannah, he has generously assisted me by promptly responding to my e-mails and providing useful details about the flat and rent. When I arrived in Manchester and went to the office, I was surprised that he was able to recognise my face and remember my name, too, from just the ID I submitted on the application. During the viewing, he showed me everything in the flat and answered all my concerns. One time, I have met him coincidentally in the street, and he waved and smiled at me, I still remember and appreciate that.
For Basil House and the apartment itself: Top 10
1. The rent includes utilities and WIFI.
2. The location is central. 7-10 minutes walking to Piccadilly Garden and City Centre, while 20 minutes walking to the University of Manchester.
3. CCTV is operated and the building is secured by card keys. No physical keys at all.
4. The apartment is spacious and cosy, like the photos.
5. Essential furniture and appliances are provided.
6. Each flat has a laundry machine, so I do not need to go to a laundry room and wait.
7. The general cleanness of the building is very good.
8. The elevator works well. Over the past eight months, I think it was out of service only one time, and it was fixed in the following day.
9. There is No a construction, nightclub, or place which causes unpleasant voices or smells.
10. I contacted the maintenance team once about the down-light, and the guy came at 10 am to repair it.
I know my review was lengthy, but I was keen to make it comprehensive and beneficial for the prospective residents. As four months left in my tenancy, I really hope my satisfying experience with MA remains the same.
O. M.Had a lovely experience booking my apartment with Manchester Apartments. Hannah has made sure all my concerns have been addressed quickly and I have been made to feel very welcome into the city.
Would recommend!
S. S.Ryan has been a great letting negotiator and he has helped me with all the queries i had. His replies has helped me to clarify my doubts. Also, Hannah has been great with answering about questions with regards to the online form i had to fill up. I loved their attention to my wants and needs for the perfect place and how they’ve made it possible for me to have it, everything was excellent since the day I stepped in!
R. D.Despite a few teething problems with the apartment, with bits of furniture missing throughout the length of the tenancy, Hannah at the office was extremely responsive. Given the circumstances surround COVID-19 the staff were incredibly helpful and understanding to our situation and helped as much as they could.
V. G.Brilliant team at Manchester Apartments. They get everything moving soon as possible and don’t wait around. Always willing to help me and apartments are tidy, modern and have nice finishes. Ryan whom I deal with has been fantastic and professional in his manner and made the whole process easy and relaxing for me. Keep it up!!
A. K.I have been with Manchester Apartments since Sep. 2017 - mainly I was dealing with Hannah Jones, and Rebecca. I have to say that they were always helpful, always understanding and flexible!
After almost a year now, I don't recall any situation were I had a problem and they don't fix it and give more than one solution.
I also have to say that they gave us a very generous discount when there was some delay of setting up the elevator!
I highly recommend dealing with them, specially Hannah, and also Rebecca, and I expect the other guys in the team would be great too..
D. P.I enjoyed my stay in Salisbury House under the management of Hannah Jones and the team at Manchester Apartments. The building is clean, quiet and is well located in a lively part of Manchester. I would recommend the place to my friends if they want live near the University during their studies.
L. L.I have not moved in yet but I wanted to say that the service from Neal has been absolutely incredible. He has been extremely helpful when I made a decision on an apartment, by giving me many different options to make sure I made the right choice.
Very much appreciated, thank you!
J. F.This is the first time I have had to use the apartments. I spoke with James Webster who arranged everything for me. He was extremely helpful & answered all my questions. I felt very confident that my son would be safe. I would recommend MA to anyone who was looking for accommodation. Thank you
d. m.beautiful studio flat, good access to convenience stores and major stores like aldi and home bargains, access to bus routes and trams. lovely attentive staff always happy to help and are always so polite- could'nt really ask for much more. will update towards the end of my tendency but i doubt things will change :) Neal was extremely helpful during the booking process and had no issue answering all my questions
A. D.Having recently left home my letting negotiator James not only made the process of moving in for the first time simple and smooth, but also answered every question I had and made getting a good deal on my accomodation a breeze. Just began the process of moving in to a larger flat in the same building through James too and once again he did not disappoint.
Would highly recommend Manchester Apartments to anyone living in Manchester, from excellent bachelor pads to large family-orientated apartments. Only downside is I wish the parking lot was open haha.
B. D.Moved in just under a month ago to Salisbury house and can't fault a single thing! Hannah our letting agent has been incredible, helped us out so much as we began our big city adventure and has been nothing but helpful since day one. Awesome company, give them a go you won't be disappointed
v. l. m. M.The Manchester Apartments is excellent. All the staff are so good. I would like to say a special thanks to Carlos. Since I arrived he help me so much. He knows so much about Manchester all the shops and things to do here. Carlos introduced to so many people in this apartments. I made so many friends . Thanks Manchester Apartments for greats moments.
S. C.In praise of Rebecca: My son was starting at Manchester Uni and we stumbled upon Manchester Apartments through online searches. Ryan was extremely helpful and very timely in helping us choose the right apartment for our needs and the reservation process was quick and simple. My son was moving into Westpoint which we did not realise was still being built at the time of booking and his flat was not ready on the stated move in date which was rather stressful initially as we had to find him a hotel for 2 nights. However, he was moved into a much better apartment instead, until his apartment was ready, obviously at no extra cost. Manchester Apartments also did everything they could to make the move in easy, notably by providing a strong team to help move personal belongings into the flats. We did have some rather unpleasant and pushy emails from one member of the team, but somehow we ended up in contact with Rebecca who recognised that we were being patient with the inevitable teething troubles of a new build. She always answered emails promptly and was very proactive in finding solutions to our issues. I feel that she has listened to us and thoughtfully provided us with genuine customer service. We are very satisfied with our dealings with Rebecca and grateful to her for all her help. Westpoint is a beautiful building with quality Apartments in an excellent location.
M. M.The first time we arrived in Manchester, we were in urgent need of place to live. Fortunately, Manchester apartment save the day. the viewing was done very promptly and quick. The process of moving in was also very quick. The person who brought us for viewing was Ryan and he has been helpful and very friendly. Overall, It has been great service by them.
X.Amazingly professional service and care. Hannah, my agent made sure all my paperwork was signed and ready WEEKS before the move which made moving over quick and easy! The property was clean and tidy :) Would recommend to anyone who is a student like me! Great work guys and thanks for everything!!!
J. R.I rented two apartments from MA, through out the process Hannah Jones help me tremendously. I would recommend MA since they have a lot of respect for their customers and they attented to every need of mine. I will be in international student in Manchester City so, it goes without saying that their apartments are absolutely fabulous and possibly the best you can get your hands on.
H. S.I give this a 5 star because Hannah and the rest of the staff at Manchester Apartments have been helpful. They made this a good overall experience for me and my boyfriend moving in together. Would recommend.
R. R.The stay at Westpoint building is satisfying, especially because the working personal there is very competent and pleasant. Nevertheless, the quality/price relation of the service infraestructura it's quite low. If I had the opportunity to be in Manchester for another year, the presence of Carlos would undoubtedly be the first reason for not looking for another alternative company that would adjust the price to the services offered. So the 5 stars go by the staff, especially for Carlos.
A. T.I dealt with Gemma Apara all the way from Western Canada as I was looking for a flat in Manchester. She facilitated the process with daily contacts and multiple videos to the point that I felt comfortable entering into a tenancy agreement without seeing the apartment in person. She is very kind, patient and takes the time necessary to understand one's needs. I highly recommend the services of Gemma and Manchester Apartments and will do so again should the opportunity arise.
D. A.The team at Manchester Apartments did an amazing job of finding me the right apartment in the city centre. Both Hannah Jones and James Webster were available around the clock to make my move as smooth and as comfortable as possible. All round great team at MA, keep it going guys!
- Dre
J. K.Ryan has been a great letting negotiator and he has helped me with all the queries i have. His prompt replies has allowed me to clarify my doubts in a swift and trust him in the upcoming arrangement. Additionally, Hannah has been great with answering about questions with regards to the online form i have to fill up. It is a pleasure to work with them!
M. M.I had a truly lovely time while living in Westpoint for a 9-month period, in one of the compact studios. The quality of the furniture and appliances, the wifi etc. was really high. And whenever any problem occurred, it was fixed quickly, without any stress. It is unfortunate that from March onwards, the lounge and gym facilities were not available anymore, however, I enjoyed using them until the pandemic. It was just so simple to live here, everything a young independent individual needs. It is also a good place to live due to the location. Westpoint is close to Chorlton, to Salford, to the Centre. And the bus station is literally in front of the building, while the tram station is ca. 3 minutes away.
I cannot omit mentioning Carlos, the Head Consierge. His presence was so uplifting! Always helpful and considerate. Carlos definitely made my stay in Westpoint so much more positive. I cannot be grateful enough for him greeting everyone every day and always caring. A huge Thank You for Carlos!
D. A.I have been staying at Manchester Apartments accommodations for 2 years now and I like it a lot. Hannah has been so quick and helpful to respond to any of my questions or issues. Very professional staff.
T. M.Everyone at the office is a great help, especially Hannah, great at replying to emails and resolving issues. Great accommodation too.
N. J.Amazing experience with Neal and Devon! Dealt with everything really quickly and easily and were so accessible all the time. Super understanding too, exactly who you’d want to find you your next home!
G. V.I've been living in Westpoint for 11 months. High quality properties. Some inconveniences with elevators though. I'd like to highlight the staff, Carlos and Sonia, who took care of everything. Very friendly, always with a smile on their face! I'll definitely miss them! 5 stars for them :)
M. P.My honest review of Manchester Apartments is 90% positive. I am currently in an AMAZING apartment in Basil House, and would be faring a lot worse were it not for Hannah. I had originally moved into Princess Street, and for 5 months had to put up with disrespectful neighbours who lived above, who constantly would scream and shout and play video games at all hours of the day. It was extremely upsetting and I complained many, many times to the agency. Furthermore, construction works were going on. I was never told about this before moving in and was informed they would be gone within a week of moving. Walking along Princess Street now they are still up, 8 months later. I would have workmen come up to my window and drill from 7am until the afternoon, then have the noisy neighbours until 5am in the morning. Living with the blinds down, no natural light (because of the scaffolding) and having no peace during my Master's was a nightmare, especially for the rent price.
It was only Hannah who fixed this for me after getting little to no response from other staff. She organised a transfer to the brand new Basil House apartments, and I am truly over the moon. She is extremely kind, understanding and went out of her way to make my last year in Manchester truly one of the best ones.
The staff are generally pleasant and always offer refreshments, and I moved in no hassle (twice!) regarding paperwork, contracts and timings. Would definitely recommend based on my experience with Hannah and the team, especially for students or young, working professionals.
m. a.My short stay has been pleasant here and the staff are very friendly. Carlos has been really helpful when I first moved in with recommendations on where to shop and where to get halal food from as I was new to Manchester.
He is always very friendly and extremely helpful which has made my stay better.
M.I have been living for the last 4 months at WestPoint building in Old Trafford.
I enjoy living here and enjoy the tenant's integration events that have taken place during my tenancy.
I would like to thanks to Carlos for his efforts to make me feel comfortable and welcome at my new house, he also helps me with local tips about Manchester living and the UK in general. As an overseas person I really appreciate the warm welcome and understanding he has provided to me and for that, I am very pleased and thankful.
张.Customer service was very prompt in solving the problem.The apartment is also very clean and comfortable.
P. B.Thank you for your invaluable assistance in helping me out on my first day in Manchester. I highly recommend Manchester Apartments they were completely professional and efficient throughout the entire process. I am very impressed with the apartment, the location is perfect, apartment is very clean, tidy and modern really exceeded my expectations!
R.I live in Westpoint they have an amazing laxurary apartments and what makes it warm place to live is the high level of secrurity. Also, the reception staff are so friendly and helpful especially Carlos he never hesitates to offer help with the accommendation stuff.But a few problems have happend with the laundry rooms and hopefully it will be fixed soon. Reccommended!!
s. a.West point is great as well as the facilities given to the residents and having the concierge (carlos) and building manager (Sonia) on place helped a lot in many occasions and situations. the place is perfect for residents that want to stay in quit area and close to different supermarkets
M. B.Moving in another country is difficult and stressful but renting with Manchester Apartments was a chance because the personal is always available to answer our questions. In my case, Simone did her best to give me all the informations that I wanted. The apartment was clean and quite new consequently it permited me to have a good experience in Manchester.
J. P.I’ve been with Manchester apartments for a couple of years and have always been so impressed by the great customer service of the lettings team. I have recently been upgraded to a bigger and newer apartment which is beautiful, the maintenance team even helped me move! Highly recommend these guys!
L. W.Great service and information with reserving and booking a room
I. A.I am in the process of starting a tenancy with Manchester Apartments. James Webster has been helpful, responsive, and informative every step of the way. 5* review for process up to this point.
Y. S.It is a very comfortable environment with supportive reception team. Also, thanks to Mr James Webster as he is my negotiator and has been giving me great support and offers!
K. S. W.Great experience with Manchester Apartments. The Building manager Chris was always quick to respond and helpful. The apartment was in a great location and thoroughly enjoyed my stay.
A. A.I have really enjoyed my stay on 90 Princess Street. The staff is quite friendly and helpful. Would definetly recommend it. I also needed to move out because of personal concerns and they were very helpful and flexible in re-letting the tenancy.
K. A.I arrived yesterday westpoint. The place is very nice and the studio is clean and comfortable and the Carlos in the reception is very helpful and decent. What was unexpected that the studio has no television. Presence of gym for free is very interesting.
L. M.I have lived in the building for a year now and I love my studio.
The building manager and especially Carlos ,the concierge, will go above and beyond to help with queries and issues.
5 star service all round 👌
P.Just moved in to Westpoint and I must say I'm quite disappointed with what I came to. Did not receive what I was promised for months plus there are a lot of break downs. However the reception team is really good. Carlos Rodriguez has been nothing but helpful and patient. Always there to answer our calls and does whatever he can to help us. Everyday I come he is always smiling and asks if I'm OK and if there is anything he can do to help and in his spare time he's always trying new ideas to make us feel good here at Westpoint, if not for him I would have left a long time ago.
c. m.I just secured a flat here through Rebecca, and she was extremely helpful. She was responsive and professional and answered all of my questions. She made the process very easy!
N. B.Amazing service from Hannah Jones.
Had a great experience, really reliable, professional & efficient!
C. M.Carlos, the concierge on site at Westpoint, was very pleasant, kind and helpful to me during my tenancy. Other onsite personnel such as Sonya and John were also friendly and ready to assist. My experience with the onsite team was a quite a positive one overall and I would absolutely say that they make living at Westpoint easier.
A. B.Hannah really helped me out with my move and accommodated for the times that the van could help me move as well. The processing was fast and efficient. I really appreciated the fact that Hannah dealt with all my queries patiently (there were a lot of them!) and guided me through the moving in process.
D. E. Z.Westpoint - I love the attention and kindness of the staff. Carlos, Sonia and John will gladly help you from the moment you move in. Very comfortable apartments. The fact that the bus stop is right in front of the building is a plus. Recommend it
e. :.The team overall is very friendly but shoutout to Rebecca at MA who helped me find a flat for the amount of time that I needed it. She was very professional and had great communication to understand my needs.
W. C.I want to give 5 stars to the team at Westpoint. Carlos, Sonia, Jon, and Kevin made my year there very enjoyable. Really nice people. When in the office on Oxford Rd, Neal was always friendly and helpful.
S. G.Kate the property manager of westpoint is very helpful.
M. Y.Really helpful and welcoming staff. Ryan helped me find the best apartment for me and was very helpful in answering all the questions I had and more when showing me around the apartment. He was always on hand as well to help me with any queries I have. All round very pleasant experience and friendly staff.
A. A.This is the second time I've used Manchester Apartments to find an apartment in the city centre and I'm very happy with the help and support from the team. Big thanks to James Webster and Hannah Jones for answering all my queries, you're both helpful and professional.
E. S.Pros
My apartment is everything I could have hoped for..
Neal was fantastic at helping me get the right fit for me
Good location, not to far from town center
Reasonbly designed
Nice clean accomadation
Cons
WARNING FOR POSTGRADUATES AND PROFFESSIONALS
Westpoint is designed for professions and students. Unfortunately, its dominated with very young students. This means irresponsible behaviour.
Having your laundry removed from the machine whilst wet.
Cannabis being smoked in rooms
Drinking alcohol in the social area
All night parties.
I live opposite someone who literally behaves like a teenage (havent had a good night sleep for months). Its such a shame as its a lovely building for some people this might be ok, but for me I would rather be informed.
M. K. S.My partner and I have been very happy to rent with Manchester Apartments. They have been easy to communicate with and nicely uncomplicated. We are pleased to recommend to anyone looking for flats in Manchester
d. m.Westpoint is a brilliant place to live if you are a student or any young professional. I previously had issues living student halls, I could never get sleep due to the noise and disrespectful people I was living with, it was always dirty …
P. R.I was really struggling to find accommodation for next year, my second year at uni, after deciding to stay in a studio apartment instead of a house share so when I found Manchester Apartments it was great help! …
D. E. Z.Westpoint - I love the attention and kindness of the staff. Carlos, Sonia and John will gladly help you from the moment you move in. Very comfortable apartments. The fact that the bus stop is right in front of the building is a plus. Recommend it
H. W.Moved into my apartment end of last year, and couldn’t be happier with it! High standard city centre property which suited my budget. Nice, friendly and helpful staff at the lettings agency – would recommend!
N. K.March 2022:
While I am still happily staying in Westpoint and the staff are lovelier and more helpful than ever (and that includes our beloved maintenance team of course, …
D.Stayed at Westpoint. Great place to live in. On site gym and closed to bus/tram stops. Carlos, the building manager, is very skilled, friendly, helpful and always supportive. Recommended.
C. H.Great sevice and nice staff. A few issues when we first moved in but it is a new build.
Maintenance team were quick and sorted issues out straight away.
Love my apartment!
O. N.I was pleased with the professional approach of the team. Gemma Apara and Rebecca Jacobs, the main contacts for my apartment were very helpful and they were happy to answer all my questions and my concerns.
E. R.Kate was amazing and offered the best help.
O. N.I was pleased with the professional approach of the team. Gemma Apara and Rebecca Jacobs, the main contacts for my apartment were very helpful and they were happy to answer all my questions and my concerns.
C. H.Great sevice and nice staff. A few issues when we first moved in but it is a new build.
Maintenance team were quick and sorted issues out straight away.
Love my apartment!
F. J.Absolutely love my new apartment...the interior is beautiful! I was worried about it being light/spacious enough as i've lived in a few dingy flats in the city centre, but it has lovely big windows and nice views out on to the street. Would recommend
T. H.The Estate agents were helpful and quick to give me plenty of info and advice so I could decide on the best flat for my budget etc. My studio, is nicely furnished and I am really happy with it. Would recommend.
L. M.Great place (my apartment has a great view), and friendly staff 🙂
H. M.Been staying with Mapartments for 2 years in a row now & will extending my stay until next year too. Big Thanks to Ryan and Hannah who always makes me feel at home and settle whatever problems I have immediately! :D
P. M.My daughter recently moved into an apartment at Princess Street – couldn’t ask for better service or more helpful staff. It made the move to Manchester such a smooth transition for her. Highly recommend!
D.Stayed at Westpoint. Great place to live in. On site gym and closed to bus/tram stops. Carlos, the building manager, is very skilled, friendly, helpful and always supportive. Recommended.
T. S.James at m apartments has looked after me well. Quick responses and informative but concise emails from him and the team. Thanks. Enjoying my time at Westpoint manchester.
H. W.Moved into my apartment end of last year, and couldn’t be happier with it! High standard city centre property which suited my budget. Nice, friendly and helpful staff at the lettings agency – would recommend!
M. H.Thankyou to Hannah Jones who was very helpful and very professional. A great company to have dealt with
K. M.Felt my experience with MApartments was easy, straightforward and they always kept me in the loop in regards to updates. Few teething issues, which the staff were quick to sort and ensure I was happy.
R.Stay at 90 Princess Street has been good enough. Hannah Jones had been incredibly responsive and taken good care of any issues brought up to her.
A. H.Agents were helpful and very responsive
A. M.Great service received from manchester apartments. Even though there were a few issues when moving into my apartment, the staff couldn't have been more helpful. Highly recommend!
S. V. N.We were living in Westpoint for 1 year and the experience was very good. The best of the building, for us was the people who work there, especially the concierge service and the maitenance service.
S. M.Great experience with this group. Hannah has been nothing but helpful with us. We are moving over in September and everything has been quick and smooth. Thank you for your help.
M. P.Comfortable and modern apartments for a great value. The staff is very friendly and helpful, and their customer service is excellent!
Y. K.I live in here now.
This is very cosy and clean!
Carlos is very kind and nice guy.
All are very kind.
I recommend you to consider to live in here!
You can enjoy your stay in Manchester
Yoshihiro,
S. R.I been enjoying living in westpoint, I live in a compact studio and would recommend it for one person
I would like to thanks Carlos the concierge for all his help support, he is always ready to help
Living here makes me happy
M. M.Great place and great service! In particular Neal was extremely helpful with arranging multiple viewings and went out of his way to help us through any quieries we had
s. t.Incredibly helpful and was very quick to reply to all my queries
M. W.Ryan was incredibly helpful throughout the whole application process and is a very personable agent. The application process ran very smoothly for me and I am excited to move in come this September.
S. T.Have posted enquiry to them for finding me a room in desired budget. Let's see... Expecting a lot from them. Will update my rating & review once they sort me out. :D
K. K.It's been great to deal with Manchester Apartments so far. James Webster has responded quickly and helped me with any queries I had. 👍👍
H. M.Been with Mapartments for 3 years now! Hannah is always there for me whenever I needed any assistance! Would recommend :)
A. O.I have received amazing customer experience from Hannah from the moment I moved in; she replies to emails very quickly and is always polite and helpful!
A. A.I'm very happy staying at this apartement. It's extremely clean and lovely. Also, special thanks to Hannah for replying requests quickly and caring a lot.
J. S.Great help from Hannah and James . For those looking for a new house , studio or a room let them help you , you won't regret it .
C. B.Rebecca has been super helpful and responsive when renewing my apartment, and always answered any questions I had swiftly. Thanks Rebecca!!
J. B.Thank you everyone for being so great with me on my first day in Manchester. You guys really helped me out. The apartment is perfect! Looking forward to a good year here.
A. A.Neal and James were really supportive in finding the right apartment in the centre of Manchester, would highly recommend if you are looking for an apartment in city centre of Manchester.
L. M.Great lettings company! Cut above usual high street agencies. Different level of service and went above and beyond to cater for my needs and budget.
P. K.Together with my family, we spent a great time in Manchester. Thanks to Manchester Apartments for a great apartment. I highly recommend
D.Lara a great help and made sure i understand contract. Professional service, made feel comfortable. I reccomend for others like me
B. G.Extremely Happy with the property and service thanks to James and Hannah for helping me sort out things quickly.
M. A.Had recent dealings with Manchester Apartments. Really polite and helpful staff. Beautiful apartments and very professional!
E. T.Excellent friendly attitude. The maintenance and concierge team are always polite, helpful and quick to respond.
A. G.Great experience so far. Member of the staff James Webster has been very helpful and helped me start the whole experience.
A. C.James Webster helped me with the initial phase of the booking process - overall quite helpful and accurate ; friendly and fast customer service.
A. S.Would highly recommend this company. The building was still having some work done when I moved in, but the staff were so helpful and my actual apartment was great!
K. v.Worked with james and devon, great help and support in moving into my new place. Highly recommended.
G. P.Great staff! I spent 6 months living at Westpoint and I truly felt at home! 5 stars!
A. P.Dealt with Kate Baxter who was very helpful and professional
N. W.Great and friendly staff which always make me feel welcome at westpoint, Carlos is very friendly and helpful when it come to advice and general convo!
o. R.Very comfortable living experience and friendly staff here, especially the staff who contact with me called Hannah Jones. :))
H. e. a.I enjoy my story in westpoint , Carlos the concierge is been very good and as foreign he has helped me to find things in the city
H. L.Really lovely apartment. Nice team at the office and maintenance guy was very good. No problems.
J. B.The service I recived from manchester appartments was brilliant and I recieved the information and support I needed imediately
R. R.It's a nice place, and they take care of the students pretty well. It's good value for money and in a really nice place.
王.The facilities within the apartment is quite good. Immediate response for all questions, nice services.
D. R.Efficient, reasonable, friendly and professional- couldn't ask for more. Sales and lettings manager went above and beyond to assist. Highly recommend
M. Y.Great Apartment and perfect location. Thank you to the Manchester Apartments team for being so accommodating and going out of their way to help me move in.
M. H.Staff are really kind to answer any question and the quality of apartment is nice.
L. L.They helped me move in when I barely knew the area, great service and very professional. Would gladly use their service again.
A. A.Amazing services and excellent stuff. Absolutely love my apartment!
S. H.Great service and beautiful city centre apartments. Would certainly recommend to any fellow Londoners moving to Manchester !
D. H.Wonderful service all round from the letting team. Easy to get hold of and correspond with whilst being happy with my apartment!
N. T.Rented an apartment from them and moving in next week. All done within a week. Fast and great experience from them.
S. S.Beautiful apartment in a great location! Very helpful and friendly staff, I couldn't of asked for a better experience.
W. F.Impeccable service from Neal from start to finish - can not recommend highly enough 👌🏻
r. k.Amazing service all round from this company from start to finish. Absolutely love my apartment!
W. S.Helpful staff,I want to thank them all especially Hannah, James and Chris (from maintenance)
R. d. S.Excellent service Carlos very welcoming and multilingual which helped communication.
Best I ever had
T. J.Love the apartment - Great stay. Would recommend to a friend.
L. “.Brilliant service, really helped with my accommodation excellent staff. Couldn't ask for a smoother process!
D. M.Not only good apartments but excellent added value services and items (Beech Coffee)
O. O.Excellent customer service, Staff were professional and helped me find me the right accommodation.
M. R.Great service especially when contact was undertaken with a client in a different country. Responded to inquiries in a prompt manner.
C. P.Overall very good and fast service, great staff. Recommend it
m.All Devon, Carlos, Sonia and the Westpoint team are all very helpful and quick to respond
A. M.Rebecca helped me get the apartment I was looking for. Thanks.
J. G.Great landlord! Nice service and cosy office. Recommended a few of my friends.
Z. L.Very good service overall, the location is also quite convenient with many stores close-by. definitely recommended.
D. M.Amazing service, fantastic apartments! Would highly recommend!
N. B.Super friendly and helpful staff helped us move in quickly and helped us with all problems on move in day and since
R. W.Highly recommended ! They have lot of choices in central location with very high standard , the staff r helpful, good experience !
陈.Though the building is not finished but the team is trying to help with anything you ask. It is quiet nice.
A. G.Amazing staff always helpful and the friendliest bunch of people you could wish to meet.
N. D.Fantastic apartments and staff at manchester apartments! Recommend highly!
L. M.Brilliant experience with Manchester apartments !! Would definitely recommend :)
J. C.Sophie was helpful
U. A.Very professional and quick to answer your issues. Very easy to communicate with.
J. M.Excellent room and facility’s, great staff
Highly recommended
d. d.I would highly recommend, got what I asked for and the service from the team was brilliant
O. D.Fabulous service from start to finish thanks to the friendly and helpful staff, would 100% recommend.
H. M.Nice apartment and Simone was lovely and helpful.
A. P.I live in westpoint Carlos is very friendly and helpful.
W. C.Superb apartment with well-trained staffs.10/10, would come again
S. H.Excellent customer service, very friendly staff, highly recommend.
J. P.All good. A very lovely apartment .
A. B.Great customer service, highly recommend this company!
D. V.Great staff, very friendly
c. m.Fantastic facilities and excellent service throughout!
S. B.Staff incredibly helpful. Great customer service.
B. S.I highly recommend. Great location. High standard.
U. K.Great customer service, highly recommend this company
S. I.Really nice office and good service.
A. Y. R.Fast responds from staff and great customer service.
Y. D.Really appreciate the help from Hannah.
J. M.Very helpful staff , Swift response to my enquiry. Thank you
N. B.very good service, friendly and helpful staff!
D. J.Magnifika! Upea! Excelente! Could not ask for more.
N. N.I highly recommend Manchester Apartments!
M.Professional company. Highly recommended.
Y. D.Nice place good service!
E. P.Great office and assist.
K. L. S.Impressive complaint resolution.
R. B.Great service and product!
R. “. C.Awesome
K. K.It is really good!
L. T.Good
O. O.Contact
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