Reviews of Northwood inc Bowes Mitchell Estate Agents. (Real Estate Agency) in Newcastle upon Tyne (Tyne and Wear).

Northwood inc Bowes Mitchell Estate Agents

138 Reviews

107 Comments

Real estate agency

Real estate agency

676 West Rd, Denton Burn, Newcastle upon Tyne NE5 2UR, United Kingdom

Description

Information of Northwood inc Bowes Mitchell Estate Agents, Real estate agency in Newcastle upon Tyne (Tyne and Wear)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Northwood inc Bowes Mitchell Estate Agents

Reviews of Northwood inc Bowes Mitchell Estate Agents

N. H.

I had a great experience of Northwood on the whole. I'm very grateful for the flawless work Reece put in, his customer service was outstanding, often going beyond what was necessary to help which in turn provided a stress free service. I would definitely recommend him if you are thinking about using Northwood because he will be using all avenues and resources to provide the highest level of customer service.

M. C.

First experience dealing with northwood as a first time buyer, office very quick and efficient with responses and bookings. Nikita was very helpful and friendly showing us round the property, she was extremely knowledgable and actually called me back the same day with answers to some more of the questions that I had. Won’t hesitate to use them again!

S. H.

Amazing experience with Northwood! They put our house up for sale and we received an offer within 3 hours of it going live! Leanne was so professional, attentive and knowledgeable about the market and made us feel like we were her number 1 priority. Leanne took the most amazing photos of our house, which I think helped us to get our first viewing within 5 minutes of it going up for sale. Absolute 5 star service, couldn’t fault anything. Thank you so much Leanne and the team!

S. T.

We bought our sweet home recently and have been very pleased with their service, support and advice. all staff are brilliant. on the plus side Michael from sales has been very helpful understandable and was always available when needed.

M.

We used Northwood to recently sell our house and I was very impressed with the service. It sold within 2 days for more than expected. Leanne and Jayne were great dealing with viewers/appointments and advised on offers, making the process very easy for us. I'd also recommend making use of the sales progression agent as this did help push the sale through later on. We'd definitely use them again and recommend to anyone.

C. T.

After looking for a new apartment for months and having no success I got in touch with Northwood and they found me my perfect flat within days. Leanne was great, very friendly and made the whole process easy from start to finish and answered any questions I had! Highly recommend if you’re looking to move in the future. Cheers Ciaran Thompson

J. P.

After struggling to find a new apartment for months!! The lovely Leanne helped me with a viewing on a property. She answered all the questions i had and continued to help me throughout the application process. I would highly recommend this estate agents to any of my friends or family. Many thanks, Jonathon

J. D.

Easy to do business with, worked with us every step of the way. Liam helped a lot in the process and knew what he was talking about. Would definitely recommend him to anyone else looking to secure a place.

I. K.

I have only been dealing with Northwood for a few weeks on some residential properties but have noticed the responses to be thorough and fast. Would recommend without reservation.

D. L.

Leanne & Liam have been nothing short of exceptional. Their advise has been spot on & I trust them 110%. Great service and massive peace of mind as a landlord. Definitely recommend! Thanks for looking after me!

F. W.

Northwood are amazing. They are always polite, friendly and helpful. We have received the best service from them, from before we moved in to now that we're in our lovely home. Northwood are beyond what we've experienced elsewhere from other letting agents and it is so reassuring knowing that they actually take care of their tenants. Michaela especially has been an absolute pleasure to deal with. The whole team should be proud because they do a wonderful job.

C. G.

Great guys, top team of agents. Nikita goes above & beyond, squeezed me in for a viewing at short notice, now hope my offer gets accepted. I’ll be sending chocolates if it does 😁 Thank you once again

A. D. J.

Great estate agent! Excellent communication and friendly advice. Fabulous work from Leanne, Nikita and Jayne ☺️

C. D.

I had an excellent experience dealing with Northwood Tyneside whilst renting a property in Gateshead, specifically a lettings negotiator named Liam Bradshaw, whose knowledge and professionalism was exceptional.

S. N.

Northwood sold our house recently. Right from the start Victoria took lots of photos and had researched the area well. She knew about transport links to all amenities, local shops and even the schools. We were always kept updated about viewings and their progress. All the staff we dealt with where very helpful and knowledgeable about our sale. Our solicitor worked well with Northwood and the sale went very smoothly considering it was during lockdown. We have already recommended Northwood to other family and friends and I would definitely use Northwood in the future.

O. V.

Nikita helped me to achive my goal and responded to all my enquiries in a very professional, polite an timely manner. She expressed empathy and understanding during the process and I would definitely recommend her to my colleagues and friends.

S. S.

I am delighted with the service and communication of this agent and have an extra special word for Nikita who has been outstanding in viewings and phone communication. I very much look forward to carrying on working with you and your team! Thank you

B. M.

Nikita has been very professional. If she was not available, she made sure that I get my queries solved. I got answers of all my questions....wonderful experience, I would definitely recommend Northwood Tyneside.

S. K.

Northwood have been amazing from start to “almost” finish! They have kept us up to date with viewings and feedback. They sold our house in a week! Very professional. If we ever sell or buy again we will definitely use Northwood again. Thank you

C. G.

I have been working with Northwood Newcastle for nearly a year now & they have been incredibly helpful! Jayne & Leanne especially have been & have continued to be extremely responsive & always super friendly on every phone call. Clients who I have worked with within Northwood have repeatedly said that they are the best in the area! 5 stars!

s. c.

I have had a great experience with Northwood whilst purchasing my first home. Whenever I phone the branch all of the staff are always very polite and friendly. Both Jayne and Leanne have been great throughout the process, always happy to help and are very responsive!

J. O.

Dealing with Northwood, Jayne Kirkland in particular was stress free , very patient, professional and helpful throughout the purchase processes. I will use them again.

S. M.

Jayne helped us in the sale of our home and we could not wish for anyone better, she has stuck through the whole sale and given us advice on anything we needed. I can wholly say she has gone above and beyond for us, and even given advice on our purchase of our new property. We will 100% go through Northwood in the future if we decide to move again, as the service from all the office staff has been great, but Jayne has gone the extra mile to help us. Thank you Jayne, you’ve been amazing.

N. M.

Excellent, responsive and very friendly and relaxed service with smiles from the whole Newcastle team from start to finish of the rental process. A pleasure to deal with.

C. H.

Leanne was brilliant throughout the whole process of selling my home. She was always available to speak to and was happy to give advice. I couldn’t recommend her enough. Made the whole process from start to finish, as easy as could be

S. L.

I have recently sold my house through Northwood and I can not thank them enough! They are great value for money and offer fantastic service. Leanne helped me sell my home, she was very professional, knowledgeable and thorough when giving me all information and options. She took the stress out of selling and kept me up to date throughout giving me peace of mind my property was in safe and good hands!

s. r.

Lovely staff and Received fantastic service from Nikita, always very fast at responding and very knowledgeable and helpful. Would highly recommend and would definitely use them again.

D. M.

House sold really quickly the full process was very simple handled by Leanne. I would highly recommend.

J. R.

Dealt with Leanne From Northwood estates she was absolutely brilliant throughout, everything I requested was done in a very professional manner. Would highly recommend.

S. S.

Hello,we r new tenants, worked with northwood, no doubt very professional n of course responsive as well. Thanx

P. M.

I have let my Flat out through the guaranteed rent scheme for the last three years with Northwood. They always provided me with an excellent service, they have been quick to reply to emails and professional throughout. I would strongly recommend any prospective landlord use Northwood as I have been impressed with their service. I plan to keep using them in the future.

A. W.

Northwood were the estate agent with which we purchased a property through. I found the staff there to be great From the point of arranging viewings right through to collecting the keys. I found all of the staff to communicate very well with keeping us up to date with viewings and our offer as quickly possible. I mainly dealt with Jayne who i felt was very professional and knew exactly what was going on throughout and communicated any updates promptly. Although i was purchasing a property if i did sell i wouldnt hesitate to use Jayne and her team to look after that sale.

J. B.

Our purchase has been handled by Jayne who has been fantastic. After just missing out on a property we loved she offered us a viewing on another even better property Straight after. She knew instinctively what we were looking for and had an offer accepted the next day. The process is running so smoothly I couldn’t be happier with the service we have received so far as first time buyers.

d. b.

I have always found Northwood to be a professional company. The staff are very approachable and helpful. Thanks to Michaela for sorting things out. Would recommend Northwood to anybody. Keep up the good customer service.

L. S.

Very friendly and easy to deal with, big thanks to Liam Bradshow for sorting everything out so quickly for me!

A. G.

Northwood have always been really helpful and supportive from day one and throughout our tenancy. Their staff are very kind and friendly, always looking to provide assistance and guidance where needed. Would absolutely recommend their services to anyone!

D. A.

Recently viewed some rental properties arranged through Northwood. The process was very smooth and professional throughout. The staff are very knowledgeable and helped me with all my queries, they were also very efficient from start to finish. Would definitely recommend.

D. R.

Finding a property during lockdown is challenging, however, Northwood have adapted to the situation well and made every effort to make the process as smooth as possible. The team are quick to respond to emails or telephone calls, unlike other agencies. I was made to feel like a valued customer, not an irritation.

D. M.

Excellent service when selling my mother's house, despite the best efforts of some very poor Scottish solicitors. Now excellent service in renting out my aunt's house. Very rapid response to issues such as the boiler not working!

H. P.

Northwood have managed my investment property for two years. Very efficient, very professional, great communication and with rent always received bang on time. Great company, I highly recommend them.

D. G.

Great team. Any time I've had any issues or queries I've had it resolved promptly and professionally. Would recommend to tenants looking to rent a property with Northwood!

L. &. L. R.

We have leased two separate properties through Northwood in the last 10 years, one in Winlaton and more recently one in Denton Burn. They are a truly local Estate Agents with a very professional, customer focussed team, in the agency, lead by Michaela Burn. Throughout the last year, during this dreadful pandemic Michaela and the Northwood team went to great lengths to ensure they were always there for us and they ensured their customers were able to access the services we needed to enable the arranging of repairs etc. Megan Galloway has been a real friend in need, overseeing any repairs needed and ensuring we were kept updated as repairs were progressed to completion. We are sad that we are now leaving our current property, but if we do need to lease another property in the future I will definitely use Northwood again.

S. b.

Have let a flat through Nortwood for the last 4 years. They have been excellent to deal with. Any problems with the flat were dealt with swiftly. Overall a very professional service. Would highly recommend

S. B.

Michaela was super helpful and professional throughout the lettings process, very knowledgeable about the market and rates. I'm now achieving above expected rents on my properties.

S. N.

Fantastic from the start liam and all the team 110% commited easy and painless thanks once again i would of gave more than 5stars

K. B.

We purchased our property through Northwood and we were thankful for their speed and correspondence. Great staff and a huge thank you to Jayne for getting our family into our new home before Christmas 2020!

M. T.

Secured a rental through Northwood, Liam showed us around and was very informative. Thanks very much.

M. W.

As first time buyers we were so surprised at how helpful and involved Northwood were from the viewing through to completion. From week one we received weekly email or phone updates from Wendy and she was always chasing up solicitors or the vendor, making sure any queries or delays were dealt with. Victoria was really helpful during the week of completion, smoothing out details with the vendor and updating us regularly on moving day.

M. R.

I have been a landlord for 20 years and having used other letting agencies over the years I only wish I had used Northwood from day one. They are really proactive on all fronts and I have no hesitation in recommending them.

p. n.

Liam is professional, polite and friendly. I would highly recommend.

L. R.

Northwood is an amazing company who really helped when it came to viewings to find the perfect house.

L. O.

I became a reluctant landlord when i was forced to move for work and have rented several times over recent years finally as a tenant with Northwood Newcastle. They have been nothing short of exceptional. They are very honest and matter of fact which i found refreshing. It was particularly difficult when i moved out because of work commitments and time away from Newcastle but they were very clear at the pre check out visit, (something i was never offered by other agents) and did my check out without me. A few cleaning issues were raised which i was happy to pay for as i just didn't have time myself. They made no deductions for this as they said it was done easily by the staff. Another first in my experience! I don't know how they remain so cheerful as i have had endless problems with my own tenants that seem to think they are paying for a "hotel" experience, want everything the next day and think they are doing you a favour living in your house. To top it all the staff at Newcastle actually helped me with my own property 200 miles away, giving me the right legal advice and prevented my agent putting me at risk. I wish they could manage it for me. I can not say anything but they are the best agent i have dealt with by some margin.

P. H.

Northwood have just sold my house and not only did they get me the asking price I wanted they sold it within a week! The service and communication has been exceptional. I could not recommend them enough.

L. S.

Excellent experience delivered while selling my house. Thank you to Leanne for her professional service, very responsive to telephone calls and very good customer service, would highly recommend.

N. F.

Great service and would recommend, Jayne was great throughout the whole process, friendly and professional, great work!! Couldn't have asked for more, some great advice and always willing to help.

M. i.

Contacted Northwood when looking for a flat. Flat provided was Perfect with reasonable price. The service was A*****. Very helpful staff and provided clear and transparent information throughout my stay including my checkout. Highly recommend. Will definitely use them again. Thank you.

A. N.

I would like to say a massive yes yes yes to Northwood Tyneside especially the letting side of the company. They look after multiple properties of mine. Not only do they guarantee 52 weeks rent but they have a 1st class maintenance team behind them. Any issues they have an engineer at the property same day and problem solved. It is this type of service my tenants stay at my properties. Thank you Northwood and team

C. A.

I had a very good customer service experience with Northwood Newcastle during the view of one of their properties. Staff was very professional and helpful in answering all my questions.

S. M.

I viewed a lot of properties with Northwood, every time I viewed a property they were on time and always friendly and with being a first time buyer they answered my questions truthfully and full of knowledge and experience

J. O.

I've had a pleasant experience with Northwood, moving in was simple and straight forward and they've helped with all issues I've had. Brilliant company

N. M.

Sold our house for asking price! Our situation was that we bought and renovated our home to live in Denton Burn, however, we ended up with an opportunity to move abroad, meaning selling our home was on the cards sooner than we anticipated. However, what we had spent in total was slightly higher than what I could see houses were selling for. Furthermore, the hot topic at the end of 2019 was Brexit, and some mortgage companies and valuers were down-valuing homes after good offers were made, concerned that there would be a price crash. This had caused some "run of the mill" sales to fall through and there were fewer buyers looking than previous years. Two other estate agents told us to advertise either unrealistically higher (risking no viewings coming through the door, or playing a game of price reductions), and far lower (risking selling too quickly, selling ourselves short and losing some of the money we spent on the home). We took advice from Victoria Skoyles who has a good reputation for selling homes in Newcastle. It felt like she was the one who had the natural skill to pull all the intricate details together that had to be factored in during a time of uncertainty and pull off the right result. Knowing this area street by street she acknowledged some points that were different about our home which others had missed, gave us some valuable insights into how the buying market was behaving today, and came up with a price she could justify with a good plan. When we advertised our home with Northwood between Victoria, Andrew and Jayne they took brilliant photographs, organised 9 viewings and to our amazement, within a month they got us three offers! The last being at the actual asking price. If you haven't sold your own house before, there are two main halves to the service (advertising and sales progression), but at each stage there is a lot of communication between you. Your estate agent will get to see the best and worst of you because it is an exciting and stressful moment in your life and it feels like such an uncertain process even when it goes well. At each point of contact this team empathised with, worked around, and completely understood the situation we were in. Once the offer was accepted they didn't just sit back and wait for the solicitors to do their work, the levels of service increased further chasing the buyers's solicitors up, following us up when we hadn't done something etc. We really appreciated one day in particular when Victoria answered us promptly during what appeared to be a week of 12+ hour work days because all of her colleagues were unfortunately ill at the same time in January with this winter's cough/cold/flu bug. She didn't just clock off at 5:30 and leave us hanging - she always did what needed to be done to keep the sale running smoothly and kept us in the updated right away on less urgent matters - that week wouldn't have been easy for her. We can't thank everybody enough including Sara, Michaela, Megan and Inde for the effort and teamwork involved in making sure the sale is completed and we can start our next chapter. Unbelievable effort. Thank you so much. Nasser & Sophie

M. h. M. T.

I contacted this agent and had a very specific request and had only a few weeks to make it all happen, any delay wouldn't have been acceptable. Fair play this agent pulled out all the stops and got everything done and I was moved in before Christmas they even went out of there way to drop the keys off at my hotel before I arrived so I wouldn't have to wait. Highly recommend the team at northwood.

L. B.

Victoria and the staff were absolutely great and kept in touch all the way through the selling of our property. Victoria was excellent and I can not rate this company highly enough. Very happy 😊 . Thank you ladies.

B. R.

Good service and quick dealt with Liam who was real helpful and professional

M. D.

Many thanks to Mandy and the Northwood team for the professional way they dealt with my sale the communication was excellent and Mandy was always quick to respond I would definitely recommend.

R. B.

I couldn't fault Northwood in any way about this move. They were professional and very helpful in every way possible. Kept me informed of every detail leading up to the move and were very quick with it due to the nature of me moving. If I ever needed to move property again, (which I hope not), I would definitely put these as my first option for help. Thank you Northwood. Ronnie. Cramlington

U. I.

Flat was rented out very quickly and Northwoods have managed everything from the contract to arranging repairs within the flat. Great service

J. B.

We were given an exclent service by Northwood, who could not do enough to help make the sale of our house stress free, and chase up all the relevant parties to completion of the sale. I would recommend them to anyone and they would be my first call if I needed the services of an estate agent.

J. M.

From the start we found Victoria an enthusiastic and extremely professional young lady with skills in presentation way above her age group. Having sold and purchased numerous properties in the past 40 years we were more than impressed with the follow up and communication skills of Wendy. All in all it could not have gone any better. Your team are to be congratulated. Well done Regards John

m. m.

Have always found Northwood Tyneside very responsive if I have had any issues. I would use again if the situation arose no problem. Mike Henry

G. M.

I have always found Northwood very fair and professional. Excellent service is provided to both landlords and tenants.

D. P.

Although the staff where friendly and helpful me and my partner had some issues when we moved in. The previous tenant of the property changed the electrical and gas to a card and key top up. Me and my partner where not made aware of this untill the day we moved in. An upon moving in before we had any electricity we had to pay of the previous tenants £40:00 debt on the key card. And we still have no gas/heating as the property is being changed to a monthly tarrif next week. And Npower won't open the gas account till this change has happened. Overall Im disappointed that this wasn't sorted prior to me and my partner moving in. As we have gone 6days without heating untill Npower change the meter over.

A. M.

I have dealt with Northwood on many occasions and the staff have always been friendly, knowledgable, and professional. I would definitely recommend to others.

R. D.

Liam Bradshaw is professional and well experienced.

J. C.

Excellent service from the lettings side of things, incredibly helpful staff willing to answer any question put to them, dealt with Reece and Megan throughout a few viewings, highly recommend!

a. a.

Liam Bradshaw, he's very professional and knows what his about.

M. R.

Northwood offer a fantastic service and have helped me enormously with both sales and lettings. A most professional and efficient team!

J. H.

Very professional service provided. Staff are all very approachable, knowledgeable and have, in my experience gone the extra mile to assist.

A. S.

They have found me tenants for three properties. Always professional and friendly. They really know their stuff and always happy to give good advice. i couldn't fault them.

N. P.

Very Impressed with their fast and helpful service. Reece Brown was a pleasure to deal with.

G. U.

Great service from Leanne, friendly and very professional. We wouldn't look anywhere else in the future.

r. h.

A generally good relationship and courteous service. As with all distance managed operations there are misinterpretations of events, however, working together ends up with a satisfactory conclusion and all round satisfaction agreed.

M. R.

The staff at Northwood have been amazing...helpful, courteous and very supportive.

C. O.

Very experienced staff, who know their stuff. Would highly recommend

N. A.

Great company to work with the Director Inde is amazing

B. B.

im a landlord ,Northwood Newcastle team will never let you down . Thank you for your hard work .

I. D.

Amazing service from the team! Really are the best team in Newcastle:)

J. B.

Excellent Service, house sold really quickly.

A. D.

Great office to deal with!

M. L.

Helpfull friendly staff.

J. G.

Easy to access & find what I was looking for

Z. H.

Good

V. P. E.

Good letting agent

Y. B.

Good agents

J. S.

Lovely girls

Y. L.

Great Estate Agent who care about their customers and very helpful people in the team of BM Northwood. Highly Recommended to anyone! Specially thanks to Jayne, Michael and Claire!

C. 0.

Could not thank the staff for their constant support and outstanding service on our first rental flat. Would recommend this company to anyone.

S. T.

M. U.

C. K.

h. M.

L. W.

S. P.

S. G.

I. L.

L. L.

A. C.

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