Reviews of Smartmove - The Sales and Lettings People. (Real Estate Agency) in Northampton (Northamptonshire).

Smartmove - The Sales and Lettings People

96 Reviews

63 Comments

Real estate agency

Real estate rental agency

Smartmove House, 19 York Rd, Northampton NN1 5QG, United Kingdom

Description

Information of Smartmove - The Sales and Lettings People, Real estate agency in Northampton (Northamptonshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Smartmove - The Sales and Lettings People

Reviews of Smartmove - The Sales and Lettings People

R. K.

Viewed and applied for a property and had word back within hours that same day that we can progress forward with a full application! very fast responsive and quick to get everything set up so we could move into our new home. Lucy done a great job making the process seamless for me and my partner! Would recommend 10/10.

A. P.

I am a tenant of Smartmove from April and I have a really good experience with them. Since I rented the flat, everything went as smooth as possible. I want to say that before I had a very bad experience with a very popular agency and I didn't know what to expect from Smartmove... but they are approachable and very professional. Lucy is the agent who always helped me every time I had issues with the flat and I appreciate that. I will definitely use them again in the future and I recommend them to everyone who needs to rent any properties. Thank you for the support!

M.

After a previous bad experience (not with Smartmove but someone else), I was nervous of moving house again. However, the service I received was so reassuring. It seemed like I had a million and one questions but they were always answered quickly and professionally. Great service, friendly and professional. Would definitely recommend

I. K.

Big thumbs up for the Smartmove office in Northampton - Lucy, Jo and Sanjay! They restored my belief that prospective tenants can be treated with respect and the whole process (viewing, referencing, contract setup, etc) can be smooth and efficient. I'm thrilled that Smartmove is the agency that we're dealing with and have full confidence of being well looked after. Thank you!

A. B.

Was a first time renter when I stumbled across Smartmove. The whole process was very easy and efficient. My agent on this process was Jo and she made it a lot easier than anticipated, any questions that I had I felt comfortable asking and she was always there to help. I would really recommend using Smartmove as they’re are a professional and friendly company that will surely help in any way possible.

l. p.

Brilliant estate agent to let your property Bimal & Smartmove team been brilliant managing my properties for years, never problems , even they found new tenants within days , no hassle- very professional, annual report with photo of the property. I I would highly recommend all the landlords to use Smartmove

L. R.

Moved in at the end of February, very quick and professional process, thank you! Always respond to emails quickly too which helps a tonne.

A. D.

Me and my partner have just moved into our new home with the help from the lovely staff from Smartmove. Kelly, Jo & Sanjay have been such lovely people to work with! Kelly and Jo had helped us out with the application process and had made sure we stayed in contact throughout the whole process. They are really friendly and reaaallly helpful. Moving homes can be a stressful time but Kelly and Jo had made this such a easy, smooth and fast process. If you want that stress free move, Smart move is the place you need to go to. ( They even sorted our water bill to our new address !!..one less job for us ! ) Keep up the great work that you do, big thanks to Kelly , Jo & Sanjay !

R. S.

Smart move helped me get into a perfect place i am searching for. Thanks to Karen who was very kind and helpful throughout the process.

V. D.

They accommodate me well and able provide all possible options during my transfer. Even now after my Move in they still check you and give some assistance if your need to.

L. S.

So far best agency I've had worked with. Highly recommend. Great team, good communication. From first contacting them about the place, to getting the keys, everything went smooth.

O. T.

The team at Smartmove, particularly Lucy, Jo and Sanjay, has been amazing! Very quick response times to all of our queries and there has been really clear and detailed communication throughout the process, from arranging viewings of the property, to the signing of contracts and key hand-over. The fact that they use Goodlord too really sped up the checks and made us feel secure with the deposits and the setting up of utility bills.

E. O.

We are satisfied with a very professional agency. Lucy who studies there is very professional in her work. Thank you very much again for a great job and help

K. K.

I would really recommend this agency!! I had no issue with them. Quick replay on emails. All maintenance jobs were done efficiently. They extended move-out day on our request for which we are very grateful!! Many thanks

G. M.

Following a drawn out problem with our heating system I contacted the Leicester Smartmove office, they listened attentively, promised to get it sorted and the next morning I had a plumber and heating specialist asking if he could come straight round to look at the problem. 3hrs later we are warm and toasty, all our radiators are working properly and the issues are all resolved. We found everyone involved to be friendly, patient and professional. Did what they said when or earlier than they stated and did it well. We can't praise them highly enough. No doubts they are quick, professional and thorough. 5*'s from us

I. A.

Lucy and the team at Smartmove moved heaven and earth when assisting me and my family into our new home. Great service, highly recommend

M. T.

Lucy was very helpful throughout the move. Very fast at replying to sometimes difficult and complicated questions, but never failed to provide intuitive answers. Very professional and a smooth transition moving into my new home.

R. D.

I have used a number of property management agents before but none of them were as efficient and responsive as Smartmove. I have been with them for a number of years and they have been excellent ensuring that I and tenant receive very good service.

S. C.

Lucy has been an absolute star with regards to getting my carpet replaced - she dealt with the matter quickly, professionally and most importantly, she communicated with me throughout the whole process. Its amazing what a difference it has made to the overall feel to the flat. Thank you 😊

K. S.

Jo has been amazing , very quick in responding to emails and updating you on the process of moving into the property. Very friendly and helpful. Every time I called the office anyone I spoke to was also very friendly and helpful making the moving process during Covid 19 an enjoyable experience and not stressful :)!

C. M.

I have just moved into a new property managed by Smartmove. The whole process has been very smooth from start to finish. Lucy has been very quick in responding to email queries and I can’t thank her enough. The viewing, application and finalisation was quick and hassle free even during Covid-19 times. Many thanks!

S. S.

This was my first time renting a property and I would just like to say the smart move team was fantastic and so helpful made everything go so smoothly and I would definitely recommend using them to my family and friend

M. S.

Excellent customer service, made everything really easy for me especially as it was my first time renting a non student property. Woykd definitely recommend smart move

L. P.

Could recommend this agency enough! Great customer service, specially impressed with agent Lucy. Always polite and mega helpful! Even when the place you were looking for is taken, they are really quick with finding you similar place instead.

H. S.

The Smartmove are a reliable and enthusiastic group of property professionals. Their communication is impeccable and they are willing to go the extra mile just to help you out. Their service is friendly yet truthful which is uncommon in their industry. They have the personality that enables you to recommend them to peers. Make the smart move.

M. B.

I had a really good experience with this letting agency. Very friendly staff - big thanks to Lucy who was always helpful and dealing everything professionally. 5 stars well deserved.

J. M.

Really fantastic service, very smooth transition into the flat despite having moved to England in recent months. Jo and every other staff member I've had contact with have always dealt with issues quickly and professionally!

D. I.

High level of responsiveness and professionalism. Everything sorted out in time and effectively. Could not ask for more. Edit: I asked them a favour and they agreed to help me without hesitation. Would give 6 stars if possible.

K. N.

Lucy was extremely helpful with all queries and prompt to respond, even with a 5 hour time difference whilst I was overseas! A smooth and stress-free move in process upon my return to Northampton which was very appreciated!

N. R.

Very convenient service, Karen has been really great in communicating and replying to any inquiries.

r. D.

Lucy has been so helpful and responsive and I couldn’t give enough praise for the service it’s been amazing - Sanjay so helpful and professional Really am very grateful to you all

M. K.

The best agency in Northampton . Everything quick and professional. I rented house and room. Im with smart move now 3 years. No problems. High recommend to everyone .

J. P.

Smartmove has been managing my properties for the past four years, they have not missed a beat. I have received excellent service from both the owners and staff throughout my time with them and recommend Smartmove to everyone I know. Thank you guys 👍🏽

J. a. J. V.

Fantastic, personal service. They met their deadlines and they needed very little input from me. Smartmove know what they are doing and take the stress off their customers.

M.

Me and my wife are renting houses from 13 years and never ever come across more friendly and professional letting agent. We used to rent houses in the past from only two private landlords (Robin and Colin) which I dare to say we can call friends. Now, after 19 months of renting from Smartmove of Northampton we can say that we have another two friends - Bimal and Loren! Monthly inspections? Hmm.. we had two over 19 months. Always knew about them ahead. Once I had to ask to change the date of inspection as I was going for Champions League to Leicester and there was no problem at all. Loren arrived on time which I asked for! Both inspections were very friendly, not invading our life at all. They were more like friendly visit than anything else should I say. Once we had a problem with patio door lock and it was promptly attended to, very next day lock was fixed. With great regret we had to make decission to relocate and when we informed Smartmove about it, Bimal and Loren were truly devasted as if they were loosing friends. We felt the same way.. Several viewings arranged by Smartmove upon our notice were planned in very professional manner. We were able to say when we want them and Smartmove was very accommodating. Again, viewings were conducted with minimal disruption of our day. Even the day of handling the keys back was like saying good bye to friends, only bunch of flowers not available ha ha. Over 13 years of renting we never lose a penny from our deposit and so was with Smartmove! We had whole deposit back two days after we handed back the keys. In summary- we miss you guys! Dear Bimal and Loren - we miss your professionalism and friendlyness! When we come back to Northampton (hopefully soon), we definitely start looking for a house to rent from Smartmove!

N. G. M.

Very friendly and professional team.I am very happy that I rented a beautiful house with Smartmove team.I would recommend them to my friends if they choose to move:)

R. B.

The best sales and letting agency I have had the pleasure to work and have my property with - Bimal and his team provide exceptional service and are always courteous, prompt and very friendly with excellent knowledge of the industry - I wouldn’t trust anyone else - keep up the excellent work, thank you.

W. B.

It was my first time going through the rental process and Jo was really helpful when it came to references.

A. A.

The flat I rented had an issue with the hot water and heating. Sanjay Patel - a Director - spent his entire morning at the building and sorted the issue out. One of the few estate agents where a Director actually cares and personally ensures that the client is happy. Definitely recommend.

A.

Kelly was fantastic, she kept us up to date throughout the whole process, and was very friendly and professional.

S. A.

Smartmove team was supportive, helpful, and responsive, especially Joanne. Thanks a lot!

M. S.

Best Agency ... As a tenant this is one of the best agency I have dealt with . Issues have been resolved as soon as they can and they're communications are great .. Will definitely recommend to anyone.. Thank you Smartmove

A. S.

Very good experience with smart move. Very friendly and helpful 👌 🙂 😊

S. T.

We were struggling to find a house since last 2 months, now we are living in a such a lovely house. Thanks Kelly for your all supports 🥰

B.

Have been renting from this company for just over 2 years, very swift and effective help whenever needed and friendly staff.

K. S.

Fantastic service work so easily nothing hard Always those 2 lady in the office it’s very friendly best agency.

S. N.

Excellent service and professional behavior. Timely response and good availability.

N. K.

The agency reacts very quickly and efficiently to notifications. I am satisfied with the services they offer

P. T.

As landlord I have founf them to be Friendly, honest, efficient and easy to work with.

M. L.

Probably the most honest and helpful letting agent I have came across. I approached them quite randomly on a query, the professional and helpful advice they gave help me avoid a potentially very costly mistake. Highly recommend.

A. K.

Great help and always quick to respond to questions. Made the move really easy which was a massive relief

M. K.

One of the best agents in Northampton and Mk seriously the service from A - z brilliant professional

Z. A.

Fantastic customer service and super quick to reply to any enquiries or issues, super helpful and has been a breeze. Thank you

A. A.

Excellent customer service and very responsive to requests and made the move-in process very smooth and easy!

A. E. P.

Kelly is so nice , she s doing her s job so good!

M. V.

Very helpful and friendly, would definitely use again! Great work guys!

H. G.

Reliable, professional and friendly staff, would highly recommend all to use their services!

M. B.

Very helpful and professional.

M.

Excellent very helpful and professional

A. D. G.

(Translated) ITA: Real estate agency really fast and competent. I was able to view the camera remotely, from Italy. The transaction was fast and safe. ENG: Estate agency very quick and expert. I was able to see the room remotely, from Italy. The negotiation was quick and safe. (Original) ITA: Agenzia immobiliare davvero veloce e competente. Sono riuscito a visionare la camera da remoto, dall'Italia. La transazione è stata veloce e sicura. ENG: Estate agency very quick and expert. I was able to see the room remotely, from Italy. The negotiation was quick and safe.

V.

J. G.

W. T.

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