Reviews of Beresford Ward Letting Agency. (Real Estate Agency) in Plymouth (Devon).

Beresford Ward Letting Agency

50 Reviews

47 Comments

Real estate agency

Property management company

77 North Hill, Mutley, Plymouth PL4 8HB, United Kingdom

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Description Map Open Hours Reviews Contact

Description

Information of Beresford Ward Letting Agency, Real estate agency in Plymouth (Devon)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Beresford Ward Letting Agency

Sunday

Closed

Monday

9am–5pm

Tuesday

9am–5pm

Wednesday

9am–5pm

Thursday

9am–5pm

Friday

9am–5pm

Saturday

Closed

Reviews of Beresford Ward Letting Agency

A. W.

We’ve used Beresford ward for many years and many moves. They are an exceptional team and have always provided a top quality service. The properties we have rented from them have always been excellent, exactly what we’ve needed and well maintained. Any maintenance issues have always been sorted out promptly. I would highly recommended them to anybody that needs a property. 10/10

K. W.

We have used bereford ward for rental properties for the past years 9 years and over that time have moved 3 times. Beresford Ward have always been so helpful taking time to ensure they understand our preferences and requirements from a property and showing us those to suit our needs. Everyone at Beresford Ward has always been extremely informative, professional and friendly. We have never had any problems with the properties we have rented from Beresford Ward but any minor issues have always been dealt with promptly. The service received is always second to none. Beresford Ward will always be our first choice when it comes to moving properties. I would recommend them to everyone!

B. E.

I engaged Beresford Ward for around two years and I cannot recommend them highly enough. They provided an excellent professional service and went above and beyond the call of duty on many occasions. In addition the team were always friendly and very efficient in replying to both myself and the tenant. It was a great pleasure to work with them.

P. D. A.

By far the best estate agents we've dealt with. They were quick to get things moving and were so so helpful. A really great company run by friendly people who I would recommend to anyone.

K. B.

They have changed my life for the better, and I can't thank them enough. They helped me get out of a 'supported accomodation' supplied by the council and BCHA, where I was being financially abused, stolen from and bullied by other residents. Beresford Ward were able to move me in my lovely new flat within a week! They will always have my love and appreciation for rescuing me from this situation. Thankyou folks x I would especially like to thank Debi Brennan and Jackie Ward. who went out of their to make me feel comfortable because they knew I am autistic. I was helped at every step of the way, from viewing the place to filling in forms and understanding my tenancy agreement.

S. R.

The Beresford Ward team have been fantastic at managing the rental of my property. They made the process straight forward and guided me along the way. I would recommend them thoroughly.

J. B.

I am a relocation agent who mainly deals in London, however I recently had a search in the Plymouth area. I spoken with a large number of agents for this search, Seamus McCoy was by far the most proactive and response agent to deal with. Unfortunatley we did not conclude a deal together with the client but I would have no hesitation in recommending Seamus to anyone looking to rent a property or relocation agents looking for assistance for searches in that area.

C. H.

We have just recently moved to Plymouth and we had contact with Mark from Beresford Ward who showed us two properties. He was incredibly helpful, introducing us to the area, giving us a feel for the different places and types of housing, asking us what our needs and preferences were and tailoring his suggestions for properties based on our answers. He made us feel very welcome and supported in our house search. Highly recommended lettings agency! If you want a tailored service, with excellent local knowledge and attention to detail, you will be very happy working with Mark of Beresford Ward. Thank you 😊

B. M.

Cannot fault Mark, Jackie and the team at Beresford ward at all. Can honestly say I have never dealt with a more professional and competent lettings agent ever. Following on from a difficult situation with my move before linking up with Beresford Ward they kept me informed throughout the process of my application to move into my new home. Nothing was too much trouble for them, they showed a genuine interest in me as a tenant. Beresford Ward is a family run business and it really shows. Great team, better service.

B. B.

My boyfriend and I have been letting from Beresford Ward for just over a year now. We have roughly 11 years of letting experience within Plymouth between the two of us and have let from various agencies but Beresford Ward have really stood out to us as great. If we ever have any problems which are admittedly rare, or queries which are admittedly less so the agents working there always get back to us quickly. Every agent we've spoken to from before we signed the paperwork to present day has been incredibly friendly. We haven't been pressured to renew contracts at a cost to ourselves as we have with previous agencies and we haven't had landlords or agents snooping around the flat often as we have with previous properties despite always keeping our flats in order and neighbours happy. Hopefully we will enjoy many more years to come at our current flat but should we need to move for whatever reason we will go to Beresford Ward first.

M. P.

We used Beresford Ward a number of years ago as a tenant and had really great service. More recently and now having have left Plymouth we now use BW as our Letting Agent to manage our property and have had fantastic service from them. Mark and the team are fantastic. Professional and Excellent service from the very start. I would highly recommend to anyone.

R. D.

If I could give more than 5 stars I would! This agency is one of the best letting agency in the whole of Plymouth! Mark and the rest of the team have gone above and beyond to help us with the issues we had with our previous agency, we are extremely grateful and I don’t think I could ever find the words to express our gratitude towards them for everything they have done for us. We now rent one of their properties and we couldn’t be happier. If you’re looking for a professional, friendly - just all round fabulous people look no further! Thank you again and we are forever grateful to you 💕

D. G.

Easily the best experience for newcomers to the Plymouth market. They were the only agent to show interest in providing suitable properties and showing times that suited us. Whilst we viewed a large number of potential places to rent, we shortlisted down to two and both were with Beresford Ward. Sign up was easy and informative. The company is clearly professional but with family values driving their customer service. We really look forward to a long term tenancy with them.

A. K.

I dealt with James for the viewing and he was prompt and helpful. In the afternoon when we went to start the paperwork James again was helpful and helped us speed through the paperwork very quickly - we managed to get from viewing to moving in in 2 days! When we arrived to sign the contract James got us started even though we were early and then handed us over to Debra who finished the paperwork and we get everything completed quickly and without fuss. We had an issue with the car park beeper as it ran out of batter but this was also sorted very quickly and without any problems. I and my partner would highly recommend using Beresford Ward, the admin fees and reference fees are good, they are very helpful and quick. One of the best letting agencies I've come across.

l. k.

Lived in a property managed by Bereford Ward for just over two years. House was lovely, and I've always found the team professional and friendy whenever I've had any dealing with them. Any issues we've had with the house were sorted out quickly when they arose. Both the sign up to and leaving the property was made stress free and they've always tried very hard to secdule or reschedule appointments/repairs around our busy lives.

J. b.

I am a currently serving member of the armed forces. I originally became a landlord by accident and through my job had to rent my property I became aware of Beresfordward through my father to which I placed my first property. Over the next year to 18 months the team secured me a further 3 rental property's to which they manage for me completely hassle free the drop of a email to let me know when my rents are due into my account. And the occasional maintenance issue and notifications of when my legal obligations in regards to gas certificuits and very boring stuff like that but the staff keep it easy and are a friendly bunch. Now to my colleagues currently serving or have served if you have property in and around Plymouth that you need to let at a competitive rate then I would strongly recommend the team at Beresfordward as the first point of contact I'm sure you will get the best competitive rate around. I use my own maintenance contractors to which they fully engage with no problems. Over all the team at Beresfordward are a helpful friendly bunch where nothing is to much no question to silly gives me the confidence to continue to build my port folio knowing I have a outstanding letting adgent that I trust to perform again and again. Grait job Mark pass on my thanks to your whole team. 👍

K. R.

These guys are absolutely fab. Can't recommend them enough! The staff have been friendly, polite, accommodating and helpful since my first contact with them. Nothing is too much trouble, James (who dealt with my rental property) was great, always replied promptly to any questions (and there were a few!) that I had prior to moving in. As for the fees, they have to be the most reasonable that I've ever come across! Everything was explained thoroughly to me and there were no hidden charges or unexpected extra costs. When I have encountered small problems with the property, they have been dealt with quickly, and Mark (director) has even taken the time to call me (which I feel is a great touch) and explain to me everything that will be happening to solve my problem. All the staff are very professional and I feel completely at ease with them. Thanks for making everything nic and stress free for me! Will be recommending you to all my friends and family :)

W. W.

We used this company as they had great prices a professional team and always friendly even the boss has taken his time to help on many different occasions. We currently still rent from Bereford Ward and if we move they will be the first people we go to. I have recommended this company to friends and family. There are no hidden charges like you find elsewhere and if we need any questions answered they always happy to help on phone or in person.

A. B.

Myself and friends have just taken on a property with Beresford Ward and I have found them brilliant! James was fantastic, we are all working and couldn't do a viewing until after a certain time and James said that he would do a viewing with us after hours. They have also been really good as we had a bad experience with another agent and they have given us some advice on what we can do next. Thank you very much to you all, you have made this process very easy and enjoyable!!

D. M.

Just to say HUGE thank you to Beresford Ward for managing my property for the last 5years. Your company has been outstanding with the way you conduct your service, keep landlords updated and dealing with professionalism. I can highly recommend Beresford Ward for the future. Thank you all once again.

G. N.

So impressed with Beresford Ward as we had only a week to find somewhere to live, I didn't think it was possible to find a house in that time. Beresford Ward did everything possible to get us into our new house and I can not thank them enough. Great service with great staff. Thanks again Bersesford Ward you made the impossible possible.

S. W.

This is an excellent letting agency. They combine a professional and responsive service with a friendly and personable approach. I have used them for many years and cannot speak highly enough of them, Mark and his team have gone way beyond the call of duty to help me as a land lord. I really can't recommend then enough if it was not for there help and support I would have sold my flat by now! I would highly recommend to any one. thank you guys. Sam

G. M.

Early days with a new rental, however can't fault the guys from Beresford Ward so far! Nice and friendly staff, straight forward sign up once we'd found a property and quick acceptance! Much better experience compared to our first rental!

Without doubt the best experiance ever, I was getting irritated as I do when I move home but the overall service from Debbi, James and Mark was exceptional. If your looking for a property to rent, this is the holy grail. Highly recommended. From Mike

M. M.

Great letting agents. I let from them once & then when the landlords had to unexpectedly sell they found me an even better property for my family & I when we were expecting our third child. We moved on a Monday & our baby girl was born on the Wednesday...Just in time!!!! Mark & the team were all very helpful throughout the whole process & I would recommend them over & over again!!

J. T.

By far the best agency we have ever been with, any problems we had got sorted straight away and everyone at beresford ward are so friendly. I would most definitely recommend anyone to go with this agency and if we ever move again I will be going with beresford ward again.

R. Y.

great service to a landlord. Got my house on the market, found a tenant and managed the process from start to finish. When my first tenant put in notice to leave, a new tenant was found within a couple of weeks and all checks completed ready to move in!. very pleased with the family structure of the firm, they clearly have a passion to ensure fair treatment of both tenant and landlord, and have a wealth of experience in managing these relationships.

m. a.

With 3 years renting property via this agency, I will never thank them enough. Friendly, approachable and very helpful. Especially, Mark. He is taking care of his customer. I highly recommend them...

B. P.

I used BW as a tenant, they now handle my property, the service has been excellent on both counts. Put simply, they are an excellent, prompt and professional agency that I would recommend to anyone.

A. T.

I've rented through these guys for many a year and have found the service excellent. The only issue with my flat was dealt with quickly and professionally. The office staff have always been friendly and helpful. Would recommend them

C. G.

As a recent tenant, I can highly recommend BW. Highly responsive to any property related issues raised and always courteous. Thanks to James & the team for the support over the past couple of years.

L. B.

This is an excellent letting agency. They combine a professional and responsive service with a friendly and personable approach. I have used them for the last 6 years and cannot speak highly enough of them.

M. W.

We have been consistently impressed by the professionalism of the whole team at Beresford Ward over a number of years whilst hey have managed a number of our properties.

L. S.

Highly recommended!! Rented with these guys for 2 1/2 years, never had a problem. If any issues arised in the flat it was delt with quickly and professionally. Thanks

E. F.

Great Company, Mark the director is very helpful at resolving problems. Turnaround time was a little slow at first but in the end we have found it was down to the landlord.