Reviews of Prospect. (Real Estate Agency) in Reading (Berkshire).
Prospect
24 King St, Reading RG1 2HE, United Kingdom
Description
Information of Prospect, Real estate agency in Reading (Berkshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Prospect
Sunday
Closed
Monday
8:30AM–6PM
Tuesday
8:30AM–6PM
Wednesday
8:30AM–6PM
Thursday
8:30AM–6PM
Friday
8:30AM–5:30PM
Saturday
9AM–4PM
Reviews of Prospect
S. K.
Good Experience working with Prospect. We bought and sold our house with them and both the process was super efficient just like all of their staff. I would like to special mention Michael Sharp and Aimee Smith who were dealing with our case and they are really nice people. They always made sure that we are aware of each and every step of the process and things are moving forward at good speed. There was hardly anytime I can remember when I have to follow up with them as it was always these people coming back to us with updates.
Overall, I would highly recommend Prospect and their Services.
s. r.
I have very good experience with Prospect. We went for rental property with Prospects, they were super efficient just like all of their staff. I would like to special mention Kurt Owen who were dealing with our case and he really welcomed us nice and built the trust. He always made sure that we are aware of each and every step of the process and things are moving forward at good speed.
Overall, I would highly recommend Prospect and their Services.
H. M.
I have just sold my house in Reading through Prospect and I'm so happy with the service provided. Michael was my main point of contact, he was always available to answer any questions and was extremely helpful when the first offer fell through. Aimee (Transaction Support Coordinator) kept in constant communication throughout the process of the sale and again, was really helpful. Would highly recommend.
D. L.
Sold my house with Prospect. They were quick to get things moving and got a lot of viewings booked, and helped us get a decent price. They weren't always available or motivated when showing buyers around, but did try and keep us informed in general. Once we had an accepted offer Ross took over as our main contact and he was always quick and pro active. For reference I wouldn't recommend their partner solicitors.
M. S.
I cannot thank the totally professional Prospect Real Estate Team enough for the excellent service we received when we sold our house. First Class Service from a dedicated Team who helped with any problems along the way and took the stress out of selling our house. I would totally recommend them and will use their services again without hesitation.
P. N.
We have invited a few agents to value our home and right away knew we would like to go with Prospect (Reading), I honestly couldn’t thank Daniel enough for all his help throughout the journey, he is extremely efficient &always a call away incase we had any questions. Not only did we sell our home within 3 days , Daniel also understood our requirements and helped us to find the perfect new home for our family!!
The process has been very smooth from start to finish, Liam did an amazing job at showing people around our house& Aimee has always kept us in the loop with all the latest updates:)
Overall, we are extremely impressed with the service and hope to work together again in the future! Thank you Reading team for all your hard work 10/10! x
V. P.
Nothing but good things to say about Prospect Reading. The process is well managed from beginning to end and whoever you speak to friendly and helpful. Special mention to Cameron who is always knowledgeable about the properties, gets back to my calls & emails quickly and is just so easy to deal with :)
A. l.
Couldn’t be happier with Prospect Reading estate agents.
From the day of my viewing till my moving in date, everything went so smoothly! I was kept informed throughout, which is really important aspect for me since moving is quite stressful as it is. I would like to extend my thanks to Kurt Owen as he was the agent I had the viewing with and he really took the time to show me everything in detail but answer all my questions as well! I’m all settled in and very happy now! If there were more stars I would have definitely given them!
B. A.
After 6 months of failure when selling our flat using another agency, we join Prospect and after 2 weeks our flat was sold! Ross and many others were very helpful through the sale process and were always on top of things and available for any questions me and my partner had. Very happy that we used this agency!
E. A.
I recently moved into an apartment managed by Prospect. They were very responsive and professional. Kurt Owen helped me get things done swiftly with all negotiations with the Landlord. I am pleased with the quality of service so far.
J. S.
Had several viewings and almost took a tenancy with the help of Kurt Owen at Prospect. Kurt is extremely likable, honest, and professional and I found it a real pleasure to work with him. Ultimately, we decided not to take the property, however I will work with Kurt and Prospect again as we continue our search.
M. G.
Prospect Estate Agents are a fantastic team & have always provided excellent customer service. They have let a few of my portfolio properties within days of going live on the market. They are very proactive, and they understand the market very well. I want to pass my special thanks to a couple of their key members who have been phenomenal in every aspect service team - Kurt Owen & Elliott Garrington. You guys make a great asset to Prospects. I would like to highly recommend Prospect Estate Agents any day.
K. K.
The Prospect Team in Reading dealing with the rental of my property were very professional and the whole process went through very smoothly. It was a pleasure working with Kurt Owen who was extremely efficient and helpful and responsive to all my queries. I have used Prospect in the past where I have been extremely satisfied with their assistance and they certainly have not disappointed this time around. Kurt and the team take care of everything in what could be a very stressful process. Kurt often went out of his way to accommodate. Thank you.
T. O.
I've just had an offer accepted to let a 2 bed flat through Prospect this year, and have only good things to say about the company and it's agents.
I reckon I've called on almost every agent in Reading at this point, and the professionalism, responsiveness and honesty displayed by Kurt has been top-flight throughout a very slick process. From the big things, like keeping an active, sizeable and appropriate portfolio of properties at the ready and responding quickly to questions, to the little ones like a bottle of cold water on a hot day, Kurt and the Prospect crew have made a tricky process as easy as it could be. Full marks from me.
Looking forward to my flat, and if you're looking to rent in Reading, I can wholeheartedly reccomend giving these guys a call.
M. P.
I would like to highly recommend Prospect Estate Agents. They are an amazing team & always provide a great customer service to me & my tenants. I would like to extend my thanks to their wonderful sales & customer service team - Kurt Owen, Elliott Garrington and Saffron Nixon. Wishing you all the very best wishes for your forthcoming projects!
S. K.
I rented the house through Prospect. Booking and viewing were arranged professionally. The agent Kurt Owen was so kind and helpful, he helped me ironing out some issues with the house.
N. O.
I first came across Prospect Estate Agents when deciding to sell our property in Reading. They seemed knowledgeable and professional, and had a good presence in the local area.
Marketing was quick and efficient with superb communications. I was always notified when viewings were arranged. The property was tenanted, and Prospect co-ordinated viewings directly with them, and kept me in the loop.
Once we accepted an offer, Aimee (Transaction Support Co-ordinator) got involved. She took a very pro-active role in overseeing the whole process - from liaising with the buyer, chasing up queries and nudging the solicitors to keep things moving.
Having Amiee as the Transaction Support Co-ordinator was a massive help! She was always chasing someone (in an efficient and helpful way!). Without her persistence, items get overlooked, forgotten, or just left on the pile of "things-to-do". Ultimately, thanks to Aimee, everything went smoothly and the sale is now complete.
Overall, I would highly recommend Prospect Estate Agents for both buyers and sellers. Having used many estate agents before, nothing comes close to Prospect. It's a huge benefit to deal with such an efficient and professional company.
B. G.
Property rental arranged and finalising the details. Kurt Owen was very helpful, patient and willing to go the extra mile to ensure everyone was happy with the outcome. If the tenancy runs just as smoothly the I will be happy!
a. b.
Michael and his team were spot on to push for the asking price. The property was sold quickly, but then delayed with the legal team recommended by Prospect Estate Agents. Without Michael's intervention after expressing my concerns, I am not sure where it could have gone.
Many thanks to all of you at Prospect.
K. C.
Michael at Prospect was great to work with. He was quick, efficient and really communicative at all stages. I would definitely use Prospects again, very good and very honest!
C. L. F.
I had a look on rightmove and messaged the property. They immediately called and informed me of the necessary information on the proeprty and available viewing schedules. Kurt Owen has assisted and has been helpful in answering queries and concerns that I have. What I am happy about is it was a smooth and efficient transaction with them. Kurt is also clear on what I need to do and submit.
d. J.
Kurt Owen is very professional and very convincing such that you cant say no to whatever he is offering you. It was a pleasure dealing you and i am thinking all areas had people like Kurt customers will never complain.
D. M.
First class service from Kurt who helped us out during the whole letting process. He's very helpful and friendly, your letting process will be in good hands with him.
K. Y.
I super thanks for the prospect agency - Kurt who is really helpful and nice person, he follows up all the things properly.
I highly recommend the Prospect to all of you
H. M.
After only enquiring after one property, Prospect had the foresight to set me up with two viewings, as they had another property which matched my requirments.
The viewings went very smoothly and Liam was very professional in showing me around the properties.
T. M.
I've used prospect twice over the years to sell and they've done a great job each time often finding a buyer very quickly and at the price I wanted to sell at. What more can you ask, I would certainly use them again in the future when needed.
S. K.
Daniel from prospect was very efficient and prompt in being able to sell the house quickly . They have a good database of buyers - however use your own lawyers
T. S.
Toby Herman
very professional approach a very likeable and specific agent he showed me around the property, he explained and presented very good I am very pleased, really recommendable
the apartment we saw on Tuesday 25th January 2022 at 04.00 PM for 3 Branagh Court, Reading, Berkshire, RG30 2QX.
Thank you
A. B.
Cannot recommend Toby and the Reading team enough. So helpful and communication is first class. Really took time to understand my needs and helped find me a couple of great properties to purchase.
I have since signed up for Prospect to manage my properties as I’ve been so impressed. Elliott has offered so much advice and really helped me through the process. He is so professional and pleasant to deal with. He has a wealth of knowledge and really knows the local property market.
J. V.
Well done to Prospect for selling out property with speed. Particular mentioned to Bernadette who stayed in touch through out the transaction.
A. H.
Sasha Allen has recently dealt with the renewal of a tenancy at one of my properties. She was aware of all that needed to be done and pressed to ensure that everything was completed within the required time frame. Excellent communication skills and efficient manner. It was a pleasure to have her handle my business.
N. A.
Mr.Kurt was really helpful and quick in providing me with the offer and all the services provided by the the flat.
I. O.
Did everything that a property agency should do. Service was fine, but nothing above and beyond what was required. Wouldn't actively recommend them, but i wouldn't advise people not to use them if they asked me. Kept in good and regular contact, arranged everything very quickly, phoning between myself and the landlord with things like extra questions, offers, deadlines etc often within the same hour to facilitate the deal.
They did end up chasing me to get me to chase my referees when i had already provided them with full contact details of my previous letting agency as well as the landlord, after which it turned out the new landlord was yet to provide all the documents necessary.
Pleasant phone manner from many people in the company. I am also leaving this review on request as they apparently have a drive to get "ideally 5* reviews" to here and another ratings site.
May update this review once we have to check out.
G. P.
Got a lot help from Kurt. Very very helpful and efficient. I was extremely happy with the service. Would definitely recommend.
M. Z.
Mr. Kurt (agent from Prospect) has provided us very quick and 1-to-1 exclusive service and helped us find a nice apartment very quickly. He was there to clarify our queries and confusions and always ready to help by directing us to the right people when he is not around or busy in meetings which were really helpful. Overall I am satisfied with the experience that I had with Mr. Kurt and Prospect as a company until now.
M. P.
Following the recent purchase of a buy to let property, Prospect Lettings were incredibly efficient, responsive and quick off the mark finding a list of prospective from their records before the house sale was even completed and the property ready to let. Within a week of completion they had organised an open event with 5 viewings and I had identified my preferred tenant. There were several more enquiries in subsequent weeks and a great deal of interest from many parties - all of which wanted to take the property. Prospect Lettings have been reassuringly effective in vetting prospective tenants not only through their referencing system but also through talking to them and applying a great deal of experience and common sense. I have received excellent advice and guidance in my choice of tenant . Choosing the right tenant is key to a successful rental relationship, particularly when managing things yourself. All administration and paperwork has been equally impressive and highly efficient. Communication is excellent. A big thank you to Lettings Manager Elliott Garrington and his highly efficient team who have been so helpful and responsive.
T. K.
Kurt was great, handled my queries swiftly and professionally, gave me a virtual tour of the flat and took the time to go through any concerns I had. Place is wonderful and as advertised. Would recommend.
O. T.
I have just rented a property through Prospect Reading and have found them extremely helpful throughout.
I ran into an unusual obstacle with referencing caused by incompatibility between my bank and the referencing company Goodlord. This was quite stressful and I was worried about losing the property, but the agents at Prospect reassured me throughout my many frantic phone calls, and moreover were proactive in chasing a solution on their end. The whole process was made a lot easier by contact with staff who seemed to genuinely appreciate the position of tenants trying to secure a new property, and displayed both initiative and interest.
Whenever I had a query or wanted an update it was very easy to get in contact, and everyone at the agency knew who I was, not just the agents overseeing my file. Everyone had a very welcoming manner that was just the right balance of professional and personal.
To be quite honest I was really pleasantly surprised to have this experience with a letting agency. I would definitely recommend Prospect as they have acted as proper mediators and not just (as I have experienced in the past) impersonal representatives of the landlord. Many thanks to Kurt, Chira and colleagues.
F. A.
I would love to thank prospect reading for their professional services. I am an international and they have made my settlement in the UK more easier. I would like to thank Kurt for his continual support and help.
P. P.
Kurt Owen at Prospect is very professional and went above and beyond for me and my partner. I would greatly recommend him. Thanks again for all your hard work.
L. D.
Having met with a few estate agents for valuations and to understand their selling process, I selected Prospect based on their professionalism, high levels of communication and reputation. They were accurate with my valuation and able to achieve a high number of viewings and multiple offers quickly. My contact at Prospect has been Ross, who has been a pleasure to work with. Throughout the process, Ross kept me informed about my sale, dealing with uncertainties well during a challenging time. He was highly communicative, very responsive and good at setting expectations. I recommend Prospect to anyone selling their property.
B. S.
First time landlord putting my home up for rent so initially spoke to a few different Estate Agents for valuations. Jake from Prospect who initially came to see the property was very professional, diligent and knowledgable and had done extensive research before coming to meet me. He also encouraged a higher listing price than the other agents suggested.
Once we had everything agreed, Prospect had not only booked 2 viewings within four hours of the property being listed we had an offer. Elliott has been extremely responsive and great at keeping me updated with progress on tenancy checks etc.
Overall great experience so far with Prospect
C. G.
Elliott has done a stellar job being super helpful and extremely professional. Elliott and the team at Prospect managed to take over an ongoing tenancy for a property i own (and was renting privately), onboard it, handle the transition at the end of the previous contract, find me a suitable new tenant with no effort on my side. I knew these guys were good but the service i got redefines the concept of good. I thoroughly recommend Prospect and Elliott in particular.
A. T.
My partner sold her flat with Prospect in Reading after having a very bad experience with one of their competitors. During the process we were given great confidence in the professionalism of the team and in particular Nicole Sinclair and Ross Hobbs. As we were living a fair distance from the property Nicole was very helpful in managing the process in our absence and we are very grateful for the service. Would 100% recommend the team at Prospect and would use again if we were ever to buy/sell in the area again.
M. O.
We have rented a flat in Reading for 10 years through Prospect. From the very first viewing all those years back to our recent checkout, we have dealt with quite a few different people within their team, all of them have been professional, responsive and always helpful. They kept us informed of any changes to our contract, they liaised promptly with the landlord when something needed to be fixed and booked reparations quickly, arranged regular inspections of the flat and the appliances, in short they made our tenancy smooth and hassle-free at all stages. Thank you!
C. S.
We recently rented an apartment through PROSPECT Reading. We wouldn't be happier with the services and how the team handled the whole process from viewing to signing the contract. Special thanks to Kurt Owen he was awesome and was a pleasure all through the process.
A. A.
I had a great experience selling my flat with Prospect. They understood my need for a quick move due to circumstances and did everything they could to find a buyer in a fairly short amount of time. Prospect and the Reading team are incredibly professional, it was great especially to have regular contact from Toby Herman who helped close the deal on the property. As well as Paul Wickens who did the onboarding.
J. M.
Worked with Harrison and Jordan in the lettings department, both were excellent throughout, highly recommended
D. R.
Both Aiden and Kurt from Prospect Lettings Agents gave us excellent service. Having recently relocated to the UK and looking for a place of our own, we've been dealing with plenty of agents. Aiden was by far the friendliest and most helpful and knowledgeable agent we've dealt with. Kurt was also the epitome of kind, polite professionalism. We would definitely recommend Prospect to other families looking to rent or buy in the Reading area.
C. H.
I just wanted to share a note around Elliott Garrington.. I've started looking for apartments relatively recently and within one day Elliott took me from promoting a new property Prospect had to show, to setting up a viewing, to confirming a deposit and starting the lease agreement process. He was incredibly responsive both via phone and email with any questions/requests I had and I have to say the overall process could not have been handled better. I appreciate the help Elliott!
L. L.
My husband and i have used Prospect (Reading) for a good 8 years now and when the time came to sell our house, we decided to stay with Prospect to ensure we had consistency and i cannot fault the team.
During a worldwide pandemic and uncertain times, the whole sales team have been nothing short of excellent under covid restrictions. My heart goes out to Ross Hobbs though, my wingman. After Prospect found us a buyer, i was handed over to Ross for the overall sale of the property. Ross has been by my side every step of the way, guiding, supporting and putting us at ease during our transaction. There on the end of the phone no matter how many times i bugged him, always professional but always reassuring too. We could not have done this without him and we can't thank him enough for his dedicated support/helping us close one chapter and start another 👌
A. E. L.
We are in the process of letting out our first property to rent. Elliot G has been great with customer service and helping us with all the issues we have needed solving. He is polite and communicates well. We are happy with the progress so far.
K. D.
Having used this company for 3 rentals and a sale, I wouldn’t hesitate to recommend. Professional, responsive and knowledgeable about the market, I have been consistently impressed. Elliott has also impressed throughout my recent rental experience, 5 stars.
J. N.
Professional service offered by Mitchell and the rest of the Reading team! Trying to find a property to rent has been stressful due to COVID but Prospect have eased the stress. The team have been professional, efficient and kept us informed every step of the way. We are impressed by how smooth the process has been!
C. R.
I don't have words to describe how amazing all Prospect team is been with me to try to find a property that would correspond to my necessity. A very Big thank you in particular to Mr.Elliot and Mr.Mitchell, cause they've been the ones responsible for make sure that all the renting process went well. Continue the good work are my best wishes! I highly recommend Prospect Estate Agent
H. B.
Very impressed with Elliott Garrington and the excellent job he has done on finding an excellent tenant for my flat, exactly to brief. His communication skills are very good, concise and kept me updated regularly. I found him easy to work with, helpful, well informed and never pushy. Una McCullough
G. D.
We've been letting 2 properties through Prospect Reading for a number of years and have always had excellent service from their property management team. They're very busy people and it can sometimes be difficult to track them down, but they invariably follow through on the various issues to ensure they're resolved - which of course means happy tenants. Our current manager Georgia has been particularly helpful.
A. B.
Prospect really was an amazing Property Manager for a Flat I rented in Reading Town Centre. My property manager Ms Hoptroff was particularly helpful during my stay seeing to issues that arose and was always happy to help with general questions and queries. Thanks :)
K. J.
I bought my property through Prospect, let it through them and have now sold with them. All departments have been professional to deal with, knowledgeable and very responsive. Thoroughly recommend to all and many thanks to all at Prospect I have dealt with, over several years.
M.
Luke has been amazing! I'm a first homebuyer looking to buy on my own so I've been nervous about the process. At the viewing, Luke made me feel really comfortable. He was helpful in answering my many questions and gave me the space to look around the property at my own pace. I've been to a number of viewings and Luke has been the nicest and most genuine I've met. He's since helped to set me up with an advisor and solicitor and made my first buying experience a lot easier so far! Thank you.
D. M.
Very good service, Kurt and the entire team was very helpful throughout.
L. B.
I chose Prospect to let my property as I have used them in the past and been very happy with their service. They did not let me down this time either. Elliott and the whole team were very efficient and professional in getting my property to market and finding me the right tenant. I have dealt with various other estate agents in the area for buying and renting property and in dealing with them it has shown me how good Prospect actually are.
D. P.
Originally published the below review and because we were so happy with the work Prospect did with us, we went with them again. Even though we were assigned a different person, Elliott has gone above and beyond to get us properties which suit us (and the pets we'll have making the process more difficult!).
Very much appreciate all the effort and will be staying with Prospect in the future. Thanks Elliott!
Prospect has been great throughout the entire process - from showing us around the properties we requested along with ones they recommended to us. We actually ended up going with one they recommended because it was even better than the ones we found online.
Nancy and Chase have been especially helpful, with Chase showing us around initially even offering to drive us from place to place. Nancy helped with everything that came after and has been very responsive and helpful. Definitely recommend!
J. W.
Very happy with both the lettings and sales side of Prospect Estate Agency. They have managed numerous of our properties over the years and have always been impressed with the service received. Very professional and would recommend.
S. R.
I contacted Elliot Garrington from Prospect agents for rental valuation of my property in Reading. I had very good experience in that process. Elliot always had timely communication throughout the process and it was completed on time. I will definitely engage with Prospect to manage my property and also recommend to my friends.
N. N.
Saw the property with Callum, it was an easy and straightforward process, he was very informative and pleasant to speak to. Also he made sure to chase me which was a big help as I have a very busy work day and not much free time to be calling people. I also spoke to Mitchell at Prospect, had a query about my tenancy agreement was able to answer my question quickly and easily. Great customer service!!
L. W.
I sold my property with prospect Reading.
I have to say that Ross Hobbs was very efficient, professional and at a time when it was very stressful for me he reassured me and called me every day to update me. It was very hard and stressful selling my home whilst we were going through the Covid Pandemic and Ross was always there to support no matter what the issue. His support and help did not end when I moved he also checked in on me and advised me on issues I had in my new property. Ross Hobbs is a credit to Prospect and I would not hesitate in recommending him again. A huge thanks to him and any of his colleagues who helped along the way.
H. S.
Prospect have been really great Estate Agent throughout our stay in Reading. They have been great and easily reachable at any point of time as well as quickly response to any query we ever had. I would definitely recommend Prospect if anyone is looking to move. They are well managed, fair as well as professional. As well as a great thank you to Chloe for making our moving into as well as moving out of the property very comfortable and less painful . :) Thanks again
J. R.
Dealt with Michael for the sale of my property and couldn’t have been more pleased. They got our property sold within a week and we were able to buy the one we wanted. Also used their recommended solicitors - what a breath of fresh air with a solicitor that actually knows what they are doing. Would not hesitate to recommend Michael and Prospect to all of my friends and family. Keep up the good work guys.
L. D.
I am in the process of renting with Prospect. Elliot G is a huge help in the process, great with customer service, very responsive. He is super polite. I am so happy so far and looking forward to this collaboration! Thanks Elliot and Prospect team!
c. r.
I instructed Elliott at Prospect to market my property for rental. Within 5 days, four viewings were arranged and two offers for my asking price were received. The new tenants will be moving in in 4 weeks. I don't think anyone could have done better. I am really pleased. Thanks to Elliott, Mitchell and the rest of the team at Prospect. First class service.
P. E.
Impressed with my contact Elliot@Prospects. He has kept me up to date with progress on marketing at all times and managed to locate new tenants ahead of time before my old tenants contract reaches completion. Very attentive service and always follow up - recommended
O. I. E. O.
From the interactions with prospect Estate agents, it was clear they were committed to helping individuals achieve their dream home/property. Elliott Garrington is a tremendous agent I must say. He is responsive, professional and savvy in his job. He kept I and my husband informed on every step towards achieving our dream home which makes the process very understanding and seamless.
I love the process of getting the house application done via the agency's app. It is user-friendly with great user interface and straight forward.
Am absolutely impressed with the standard of service we have received from Prospect Estate agents. I cannot fault any part of my experience.
I will always recommend prospects Estate Agents.
Thank you Elliott Garrington for making this so seemless and timely for us.
Onyinyechi and Femi
E. F.
Been renting through Prospect for coming up to 9 months now. Never had any problems with Prospect's service, especially with Julie and Sarah (our assigned property managers). Always quick, honest and thorough responses, with actions being taken on any concerns/problems of ours. Happy tenants.
M. R.
My experience with Prospect was amazing, they are fully active in the market especially in Reading.
Toby was a great person to work with, make all process pain free, quick, efficient, and was available all time round. What I value the most is his honesty and openness, that is highly appreciated and rare.
keep the good work all and all the best Toby!
Martin
M. G.
I am a new Landlord so super cautious! After a little 'shakiness' at the start with Prospect, I was extremely pleased to deal with Elliott Garrington. He is friendly and professional and will respond immediately when asked, offering clarity when there had been a little confusion previously. Thank you Elliott and keep up the good work!
D. W.
Picking an estate agent can be like walking through a mine field so I spoke to some friends who had moved house recently both of them gave me the same name and that was Ben Hamlin at Prospect. I contacted Ben to arrange a time for him to visit myself at the property he came out, gave myself a thorough overview of the market, what affect upcoming changes will have and his valuation was actually a bit more than I expected. Following the appointment with Ben I did have two other estate agents out to see me although it was a no contest.
Once I contacted Ben to express my desire for him and the team at Prospect to market my property the service was beyond expectations, the photography and marketing was so much better than I ever imagined it would be. Ben managed myself and my transaction all the way through from arranging the professional photography, the open day, negotiating the offers, which led to me achieving the asking price, which was more than two other agents had valued the property for and assisting me through the legal process.
I would recommend Ben Hamlin and the team at Prospect to anyone looking for a top level of service and knowledge of property along with the property market
P. T.
Very friendly service by phone. We only had 3 days to find a property to rent, and Prospect's employees, particularly Simon and Matteo, did their best to accomodate us and fit all our viewings into our tight schedule.
And even though it became clear soon we might go for an offer by a different agency, all of Prospect's agents stayed professional towards us and continued to offer us possible properties that might fit our specifications. Should we be in need of a property to rent or buy, Prospect would be one of the first agencies to call. Fantastic service!
S. K.
Dealt with Elliott to rent my property and couldn’t have been more pleased. They got my property rented within a week. Would not hesitate to recommend Elliott and Prospect to all of my friends and family. Keep up the good work guys.
K. J.
Just want to say a big thank you to Ross and Josh and the rest of the team at Prospect for helping us through a very tricky move. Excellent personal customer service, always at the end of the telephone and much hand holding when needed. Some of the most lovely genuine estate agents I have encountered. We won't use anyone else in future, just brilliant service. Thank you for helping my wife and I and our children secure our beautiful new home!!
C. F.
Would recommend to anyone I was using an internet agent initially and had no interest! Within a week of marketing the Prospect team had 5 viewings and 2 offers for me giving me constructive feedback and advice to get my property let.
Thanks to Elliott and the team for my experiences would definitely recommend to any other landlord.
B. N.
My dealings with Luke at Prospect have been very positive. He has been extremely attentive and helpful in trying to find my ideal home - he has listened to what I do and don't want, and has been very proactive in hunting this down, irrespective of which office the property comes from. He has made me feel like a highly valued client!
Y. S. (.
Kurt was extremely professional and very prompt in responding to my questions regarding the let. It made for what can be quite a stressful experience rather pleasant. Thanks for all your effort.
R. k.
I had engaged Prospect for getting a property on rent. I am really happy with the service I received. They handed over the house professionally cleaned & conducted Check-in Inspection throughly & included my observations too. This helped me a lot in my check out inspection too. During my stay at the rented place, I had approached Prospect for rectifying a few complaints & I got professional service every time. I strongly recommend their services.. Thank You !
D. R.
My partner and I purchased our first flat through Ross Hobbs. Shortly after we had registered our details with him he called to say that a property that was perfect for us had come onto the market. He arranged for us to see it quickly, and it was exactly what we were looking for. We put an offer in which was accepted.
There were some legal complications during the transaction that proved quite stressful but Ross was fantastic. He kept us updated, provided honest and realistic advice, and was very professional throughout. We were really impressed with the quality and consistency of service.
We will be asking him to sell the property when the time comes for us to make our next house move.
E. G.
Kurt at Prospect was very helpful and forthcoming with information regarding properties that we were interested in. He was quick to arrange supply virtual viewings and to pass on our offer. Prospect is a good port of call when trying to find Lettings in the Reading area.
C. B.
So far it looks like there is good communication between us and Prospect Estate Agents in Reading. Mitchell is happy to answer emails and provide us with information and queries we may have. He is very helpful and we look forward to a long term good collaboration with him and the agency.
L. M. G.
I would really like to express my gratitude to both Mitchell & Callum at Prospects in Reading for helping me find my dream home. They were nothing short of amazing. Mitchell was happy to show us any property we wanted at the drop of a hat and Callum was constantly updating us when a new property with our desired criteria came on the market. Felt very comfortable with them and knew that we were in great hands.
S. L.
Met with Kurt on Saturday, I was impressed with his attitude and his knowledge of the flats that he showed me. Overall I felt that Prospect as a team know what they are doing, currently settling my paperwork and they are very fast and efficient
i. m.
Was extremely happy with the service we were supplied. Very well spoken and very friendly lad sorted everything out by the name of Elliott. So many thanks to him and Prospect Estate Agency, will definitely reccomend to a friend.
B. K.
We have been dealing with Prospect since we moved into our flat back in mid January 2016. Our agent, Liz Savery from Prospect has been pretty good so far. Not long after we moved in, we had some issues with our boiler and subsequently our central heating and hot water. While the problem was being rectified, she was polite, approachable and most importantly always made sure she kept us updated on the progress of the work and made sure she always replied to my calls and emails. She worked hard going between us the tenant and the landlord and did her best to ensure the unpleasant experience of not having hot water and heating in the middle of winter was as short as possible.
T. A.
My experience with Prospect Estate Agents has been lovely. Even though they were closed during the Christmas and new year period, once they opened, everything was finalised promptly. Elliott Garrington was excellent. This process being new to me, all the information was given to me in a timely manner, I didn’t even have to ask many questions, the correspondence was 5star. Service from Jon Spry was great too. I would recommend the service, Thank you Elliott.
S. A.
I will be moving to Reading soon on rental for a while, must say I was amazed by the professionalism and swiftness of the staff. It was an absolute pleasure to work with a gentleman named Elliott Garrington.
Elliott was able to close the tenancy deal in less than 24 hours from viewing while negotiating with the landlord. He was very forth coming on educating me regarding any issues I was having regarding paperwork involved.
I must say, after viewing and before singing the tenancy the only thing holding me back was Prospect's Google Maps rating! When I discussed this frankly with Elliott, he explained why so, which was quite understandable to me. Given my experience till now, I am optimistic about my stay with Prospect.
Cheers!
j. W.
I have been letting my house through Prospects for 3 years now. They have always been helpful and informative and happy for negotiation.
I have had several property managers look after my house however my latest manager, Georgia Pidgley has proved to be on the ball, supportive even when I have been impatient or not so understanding and proactive in dealing with any queries I have had. She always responds to my voice mails and keeps me updated by e mail too. I have been very happy with the letting department and have felt I can trust their judgement and expertise in many cases.
I am now placing my house on the sales market and equally Ben Hamlin appears to be very knowledgeable and helpful. He has also been quick to get on with the process of marketing my house and I am looking forward to a positive outcome.
A. N. (.
I am very happy with the service! The viewings were organised at a short notice. The agent with who I interacted the most (Callum) came back to me very quickly regarding any enquiry and was very helpful! Moreover, sorting out referencing and additional house payments was easy and quick too. Compared to other three agencies in Reading, who I had to chase for days, Prospect agents are the best.
D. H.
Prospect are extremely professional, maintain the highest and most transparent communication throughout and are determined to meet your price and time scale expectations. Ryan and Ross are brilliant, always able to get hold of and went the extra mile to make a deal happen. Very satisfied with the faultless service! Thanks again
R. J.
Toby Herman dealt professional with us as first time buyers from the start! Greeted when I walked into the branch (a rarity in these current times). Efficiently booked 4 viewings back to back within walkable distance. Toby said all the right things when needed and is clearly a rare talent in the industry. Prospect should see him progress to a senior level within the branch IMO.
L. B.
Thanks to Chase Jacobs for facilitating our move. He was professional, reliable and went out of his way to help. He was always enthusiastic and a pleasure to deal with. The process was handled so well and I have no problem recommending both Prospect and Chase to anyone looking for a new home.
D. M.
Luke at Prospect was a great agent to work with. Friendly and professional, he took a real interest in finding out about our property aspirations at a viewing. He was then quick to refer us to an appropriate property as it was coming on the market. He really understood what we were after.
r. b.
A few of months ago, we were in the market for a larger flat to move into. We spoke to Chris Clarke from the Reading office. He took his time to understand our needs and then proceeded to let us know about interesting potential properties. Chris turned out to be incredibly efficient! Within a day after our viewing, our offer was accepted. Highly recommended!
H. M. P.
I've been dealing with Elliott Garrington for just under a year now. He found my current rental for me and has gone out of his way to find my new home for me, moving in January 2020.
Elliott paid special attention to my needs ie budget, required rooms and area and found the perfect place for me and my family.
A pleasure to deal with!
Thanks Elliott - I will most certainly be sticking with Prospect Reading for all my property needs!
B. D.
Unbelievable service i received from Prospect Lettings, Jordan and the team let my property very quick and kept me up to date. Jordan helped me find a investment to buy which in fact was through another agent but with the service i got from him and his team. It was a easy choice to use them to let it out. I would recommend to everyone.
S. N.
Fantastic sale with the team at Prospect. Many thanks to Ross Hobbs, Paul Wickens and Nicole Sinclair for getting my sale exchanged in 74 days, which is remarkable since it was also over Christmas. Can’t fault their service, especially the communication during a very stressful process. We can finally move into our new home. Kind regards, Sean and Nikki.
A. L.
Last received a great job opportunity in Reading. Great news but it came with a lot of stress as I needed to relocate to the UK from Belgium and find a nice flat. For a month I have been searching and calling different agencies. 2 weeks left and I still didn’t find what I was looking for. And then I got a phone from Jordan Byrne from the Prospect Estate Agency asking me whether I was still looking for a property. I have been in contact with several agencies but what a great experience I had with Prospect. Jordan was amazing, very efficient! In less than 3 days I found what I was looking for! Thank you Jordan and thank you Prospect!
For all the people living outside the UK that need to relocate to the UK, Prospects is a great help!!!
G. C.
Thus far, my experience with Prospect has been very good. The one small exception being obtaining the initial contract, but that was through no fault of the agency; I simply felt communication could have been better.
Since, communication is fast and issues resolved quickly. Currently living happily.
I. W.
Prospect have been brilliantly pro-active in finding the right tenant and keeping me informed of progress at all times. Specific shout-out for Elliott. Excellent service. Can genuinely recommend.
D.
Michael was a star! He gave us an honest, realistic valuation of our property and explained the process step by step. Being first time sellers we needed as much guidance as we could get. The property went on the market and we achieved a sale for more than we expected. We are nearing completion and Michael has been on hand for everything we needed. Thanks for your help so far and we’ll be back in touch soon when looking for an investment property.
P. B.
Efficient ,friendly and highly motivated
I wanted £1150.00 but Elliott got me £1200.00 with top tenant
They are always willing to help with the key, or give tips for tradesmen. I have 2 BTL in Reading both properties now let via Prospect
Service was far above my expectations.
Strongly recommend
C. K.
Dealing with Elliott Garrington has been an absolute pleasure. I've set up a viewing for a property to let. He was on time, polite and able to answer all my questions. Following the offer he guided me through the referencing process and kept me up to date. So glad I contacted Prospect - great service.
s. W.
From start to finish, selling and buying my house was made such a breeze thanks to this team. With being advised to put my house on the market August last year I had been told I would be sold within 4 weeks. Turns out they only needed 5 days to get a over asking price offer. I couldn't have wished for a better experience on that side of things.
Then came purchasing my next house, was shown 10 properties back to back and this helped me narrow down what I was looking for. With help from Mortgage Advise Buraeu I was able to check the best deal for my mortgage and set my expectation on affordability. This was the best thing I did as they got me an extra £10000 on my mortgage which my bank quoted me. This allowed me to buy my dream house in Caversham.
I have to say I have only heard bad thinks when it comes to Solicitors but DC Law was absolutely amazing with dealing with both sale and purchase and didn't even need to chase once. These was recommended to me by Prospect and I see why they recommend them.
Overall the Sales team have done a spectacular job for me with my property change and could have not asked for a better service. Hopefully they can do the same for other people as this is what moving house should be like.
W. J. T.
This is the second time I use Prospect. Excellent service. Special thanks to Elliot who helps to deal with my case professionally and rapidly. Would highly recommend their service.
J. M.
Such a quick an easy process selling a property. Christian was my point of contact, he made sure I was updated of everything and was very polite and helpful. Want to thank him and his team for a very smooth sale of the property. Will definitely use Prospect again!
J. C.
Great experience with this agency in Reading. My girlfriend and I have been looking to buy our first property and being new to the process, obviously we had many questions and queries. The service we received from Josh was above and beyond what we could have expected. The whole process was explained clearly and the advise we have been given was excellent. Would highly recommended.
V. T.
The move into our new flat was effortless thanks to Sarah Corradine and Julie Wilson. They walked us through the entire check-in process and was very responsive to our enquiries and requests. When the lift in our apartment was broken, Sarah was very attentive and immediately came back to me with an answer on what is going on and the status of the lift which gave me assurance we are being taken care of by the right property management. Highly recommended!
A. G.
Professional service from Micheal and the team in selling my flat. The produced brochure was very professionally done, several people commented how excellent it looked. Sold within 2 and a half weeks. I liked that when I went in there, the whole team seemed to know ths situation (which was just as it was described to me). The sale is still In Progress at the time of this review; so far the after sales team has also been very good. (There is a little while to go yet though).
S. N.
Really pleased with the service and great relationship that’s building with Sarah and Julie, our assigned account managers.
Being a new landlord to the Reading area and having several properties, it’s a real relief to have one point of contact.
Responses are fast and professional. Highly recommend
E. H.
I ask Prospect to sell my house as have heard great things about their services and they did not disappoint. Ben came out to value my house and was very profssional and positive throughout the process. The team worked really hard to managed to get an offer agreed in less than too weekd. Fay was incredible at getting the sale through. Fantastic team and so happy with how smoothly everything went. Will definitely recommend them and us them again in the future.
C. A.
Not easy to look for a family home when you are abroad and can not travel due to restriction during this covid19 pandemic. Prospects has been very helpful making it possible for us to find a nice suitable house for our family, thanks to Elliot and Mitchell, your great availability was super appreciated, looking forward to moving in next August.
M. H.
Been renting through Prospect for coming up to 24 months now. Never had any problems with Prospect's service, especially with Julie and Sarah (our assigned property managers). Always quick, honest and thorough responses, with actions being taken on any concerns/problems of ours.
C. B.
Elliott, Jordan and Nancy have been very diligent through the letting process promptly answering my phone calls or emails.
Communication is critical when dealing with marketing to find the right tenants and guiding us from there.
That's what we have had so far from Prospect and what we also expect from the property management service.
K. C.
Excellent Customer Service. I had the pleasure of dealing with Ross Hobbs, he was extremely helpful, positive and efficient. I would highly recommend the Reading Prospect Branch to all family and friends. I feel Ross worked very closely with my solicitor in order to achieve exchange and completion as quickly as possible. Very happy client :) Thank you again x
I. E.
As a Landlord, I have always prayed for an ideal tenant that would take care of my property as well as pay rent as at when due! Prospect Agency has been an excellent source of securing good tenants that have met my expectations. I award them a 5 star medal and do recommend them to any discerning Landlord for agency business.
L. D.
Elliot Garrington was professional from start to finish. His service was outstanding, he even took calls on his days off. Would highly recommend prospect lettings thanks to him.
A. G.
Josh O'Brien recently helped me purchase my first home. He was extremely helpful and attentive, finding suitable properties which matched my search criteria. Being new to the housing market, Josh's knowledge and insight was invaluable to me during the process. Would recommend him to anyone.
A. T.
I had a property advertised with another Reading based agency for 3 months and they didn't manage to organise any viewings, within a week of using Prospect we had 5 viewings booked in which resulted in a sale.
Very impressed with the services of Ross and the team and would recommend to anyone.
R. S.
I have been using Prospect to manage my flat for the past 4 years and have had consistently great service. In particular, my management team leader (Chloe Hoptroff) has been brilliant; alway approachable and quick to action my questions and requests. This has been particularly helpful due to my work commitments making active management of the flat more difficult. All in all, a great service and I have no reason to look elsewhere come renewal time.
D. A. d. C.
Overall a superb experience. Quick and helpful responses and advise. Kurt Owen handled everything promptly and professionally. This is more than ever appreciated, considering the current situation in the middle of a pandemic. He really goes the extra mile!
M. A.
I can only really comment on George White who is a Senior Client Manager on the sales side. He's the only member of staff I've spent any time dealing with, but he is brilliant. He's incredibly helpful and has offered me some sound advice on properties. He has returned every call and replied to every mail I have sent. He found me a fantastic house and then spent an evening with my vendor helping them complete the sellers pack to speed up the sale for me. I cannot recommend him more highly.
R. P.
I have been renting through Prospect for nearly two years and found the staff amenable, knowledgeable and responsive.
I am currently going through a renewal and so far the process is smooth with questions being answered quickly and requests being met with a "smile". Having used lettings agents on and off for 15 years these are definitely one of the better ones.
r.
I've had a good experience firstly purchasing properties through Prospect and then letting them out. They have kept in communication with me throughout the purchase process and Adele the expediter is very effective at getting things done. The properties have let quickly; the lettings team and management team communicate frequently and I find them easily accessible by both phone and email.
L. S.
I do not often write reviews but Ben Hamlin and the team at Prospect really are 5 star in everything they do.
Customer service from particularly Ben but the new sales team they have was fantastic.
They sold my house by doing a viewing on a Sunday, I did not know estate agents worked on a Sunday!
If you want a job done as it should be give Ben and Prospect a call
R. P.
Found Elliott and his team to be excellent in finding new tenants for the flat. They worked very hard liasing with the existing tenants and found the new tenants ensuring no voids
Excellent company and would recommend Prospect to all landlords
D. S.
Used prospect to let my house out and for advice on investments. Spoke to Jordan he was excellent and was very pro-active. I have just brought another property now and they are both managed by prospect. Great lettings team, great service.
S. B.
I am absolutely blown away by the service received when dealing with Elizabeth Savery at Prospect. She has been a pleasure to deal with and went above and beyond to get a new kitchen fitted at my rental property. The guys who fitted it were also a pleasure to have around, extremely thorough, hardworking and simply couldn't do enough. Overall, an experience which could have been quite painful has been made as easy as possible. It's quite obvious Elizabeth is very committed to her job. Thank you so much! Keep up the good work :)
M. J.
Elliott approached me when I was on the market with another agent regarding a tenant he had on his books. My property was market for two months with another agency and he managed to find a tenant within 2 days of instructing Prospect to market would highly recommend.
S. C.
Elliott has been a massive help from start to finish. He’s helped arrange viewings and guided us through the entire process and answered any questions and queries quickly and concisely. I would highly recommend people contact prospect if they are looking for a reliable and professional job
A. S.
Its been pleasure dealing with Elliott Garrington for letting my property in a quick turn around time. He is been professional and helpful where he could. Giving 4 star as I was expecting some more discount from the company. Thanks Elliott .
a. m.
Myself and 3 friends are about to move into a relatively new built rented property and the service we have received from Elliot and his team has been excellent, he has guided us through the process and has made sure our needs have been met. Thank you!
E. S.
Had difficulty initially when contacting prospect. However once Elliott had taken over things improved massively. He was very attentive and helpful, very quick to respond and made the whole process much less stressful.
Ask for Elliott!
Q. N.
I have been extremely impressed with the standard of professionalism I’ve experienced from Prospect.
I would particularly like to single out Elliott Garrington for his unfailing high standard of attention to detail, follow through and giving me an overall sense that I was a valued client.
P. P.
Jordan is the best letting agent staff I've ever known. His ownership in his work is outstanding (works like he owns the business himself), very efficient. He knows what's he doing. I'm so impressed. When you contact various agents at the same time you will see he is really outstanding.
K. B.
I have just started renting with prospect estate agents. I have been dealing Amber Forrester with a couple issues i have had with the house and every time she has provided a 1st class service and very helpful and has contacted the right people on the day and kept me updated. Very happy with the service i have received and i am sure in the future i will still feel the same.
A. L.
I have been using Prospect for about 6 years now and have been very happy with the service received. Both Elliot, on the letting and Georgia on the on the on going management of the properties have been very attentive.
A. B.
Lettings team were great. Couldn’t ask for more. They listened to what I was looking for in a tenant and they provided excellent service. Thank you jordan and the team. Would use prospect again and will be recommending to all my investor friends to do the same.
A. S.
I have experience of several agencies in Reading and Elliott of Prospect to be probably one of the best I have dealt with. Enthusiastic, efficient , honest (that’s a big plus) and delivers results.
Top class
Alan Smith
A. A.
I have rented via Prospect in Reading for over 4 years now and have always had a great experience. Elizabeth is amazing, she goes out of her way to ensure we are looked after no matter what the issue is! She needs a promotion and a payrise!
J. B.
Received a great service from Elliott and his team at Prospect. Never felt like I was being pressured into making any decisions and all questions have been responded to within a timely manner.
L. P.
Went in with my girlfriend, looking for some information about buying our first property and they were very helpful. Spoke to Ross who wasn't salesy at all and arranged a meeting with a Mortgage guy to see what we can afford.
Very great first impression and hoping to buy our first property soon. :)
K. F.
Ross sold our house, when no other agent could. He understands the market and knows what people need. He constantly kept me informed of any progress and made the whole buying and selling journey effortless. Would recommend him every time.
A. C.
Elliott has done an excellent job of marketing our property and paving the way through the process of renting it out. I would not hesitate to use his service again and appreciate him making this a painless exercise.
E. K.
Kurt has been an absolute pleasure working with. He has been so helpful and we sorted our new flat so quickly. I totally recommend him.
N. S.
I can definitely recommend Prospect and especially Kurt Owen. Always responding to my questions in a timely manner and supporting me through the background check. Totally recommended agent with a great attitude and great customer service skills.
V. M.
I sold one of my investments through josh at prospect reading and it has been such a smooth transaction. I have been using simon in the lettings team to find me tenants and it has been a breath of fresh air! Great tenants in short amount of time marketing!
P. N.
I had the pleasure of dealing with Ross Hobbs. He was extremely efficient, very polite and handled everything superbly. He managed to find a buyer within three days of going to market and got me over the asking price too!!! Let’s just say we are one happy client! Thank you again for all you did! Mr and Mrs P
T. D.
I recently got my house valuated by Josh who provided expert knowledge of the local area and what my house could be worth within todays market. He even explained the triangle of interest which helped me to decide what price I should market my property and how this would measure against other properties that were on the market. On top of this the agency fee was extremely competitive. Out of the 4 agencies I have come into contact with, Josh certainly ends out on top. If you're looking for a non aggressive, polite and honest valuation - Request Josh to pop round!
P. a. F. -. L. M.
I cannot rate Lewis enough, we have been house hunting and are in a very good position to proceed and he has far outshone other agents.
He is proactive, efficient and honest.
I would not hesitate to recommend prospect purely from my experience in dealing with Lewis!!!
P. F.
I have been renting a house from Simon for the last three years now and have never had a problem with him. Any problems we have with the house he sorts out immediately for us. By far the best estate agent we have used.
K. a.
I signed up a contract about my flat via Prospect before joining a University in 2016-2017. I am a nonnative speaker but staff were very kind and friendly, responses were very quick and explanation was quite clear. I am very satisfied with their service which I was given.
C.
I went into Prospect looking for my next house to rent! The lettings team were extremely professional when taking down my application and once that was complete I had an extremely enjoyable experience on my viewing where they found me the perfect place to call my new home! Great job guys! Charlie.
a. d.
Prospect have been very pro-active and energised since we engaged them to let our property. From marketing, through to tenant checks and preparing the property for handover, they have been excellent. A pro-active, efficient, clear, service from start to finish.
S. W.
Elliot has been brilliant in helping us to negotiate various terms with our new rental and has always been very quick to reply. He has made the whole process very quick and easy. Thank you!
J. D.
We had an excellent experience working with Ross at Prospect even though we didn't, in the end purchase a house through them. 100% professional at all times.
K. A.
Simon has been looking after my portfolio for the past to years and has always given me the best advice and guidance where needed. When looking for new properties he has given me honest feedback allowing me to make the best purchases possible. I wouldn't go anywhere else!
Z. M.
Being a first time buyer and not knowing the area well I was naturally nervous about buying. The staff were lovely, particularly Ross who was patient and helpful throughout the whole process. I would definitely recommend to anyone looking for an informative and helpful agent to deal with!
M. M.
Thank you Ross and team for helping make the stressful sale process a little easier! Knowing I could call at any time to talk to you or your team or to have my calls returned promptly was very much appreciated.
I have used you for 2 properties now and am happy to recommend you.
l. a.
The process of renting with Prospect likes a miracle! I would personally like to appreciate all the persistent handwork and diligent effort that Mr. Callum Paliczka has put into the process. Callum’s dedication to work, desire to experiment, find new solutions of achieving goals and out of the box thinking. His high-quality work has been extraordinary and without his hard work this process would still have been stagnant. His promptness in this regard is highly appreciated. It is truly marvellous and his honest efforts are commendable. I have been referring Callum to all of our friends in Hong Kong because of his professional service.
M. R.
Excellent customer understanding on property needs ,regular communication as and when new property of my need are in the market.
Very professional dealing by Toby Herman makes me appreciate Prospect as unique and outstanding agent
D. J.
Fantastic helpful and friendly staff, Know what they are doing, I required fair amount of help to get my place renovated within two weeks and let it out. They helped me find electrical contractors, decorators cleaners, kept me informed all the way the through. Brilliant service.
N. A.
Service by Prospect has been really good. Very polite, responsive and helpful. All members of the team who I liaised with have been helpful specifically Jordan and Georgia who have been very assuring and helpful during my move.
S. D.
Simon West was extremely efficient and professional when locating tenants for my property. He has offered some excellent advice and we will definitely be using him again!
D. G.
I have used Prospect for buying, selling, and primarily letting management, for a number of years. I have found them to be proactive, and thorough, and always maintained good communication. This has made my job easy. I am happy to continue using them, and would recommend them to other landlords.
G. G.
I contacted team lettings to come value my house. I had Jordan come out and he was very professional and accurate on the price because it let three days after it went online. I would recommend prospect to everyone.
J. M.
I cannot praise the service received from Elliot at Prospect enough. Very professional service and helpful advice given through the process of letting our apartment. Highly recommend.
N. B.
Sarah and Julie manage our property and always provide such a good service. They have been brilliant with our tenants and are always easy to contact if there are any issues.
C. H.
Had a quick and professional experience from Prospect throughout my tenancy application. Elliot was particularly helpful in answering questions and catering to my awkward schedule as a night worker.
j. w.
I have been working with Josh O'Brien to help sell my property. He and the entire sales team provide excellent customer service, very consultative with their approach. I would 100% recommend them!
S. G.
Kurt at Prospect was very helpful and always free to message at all hours to ensure the deal got done.
P. W. (.
I've had an excellent experience dealing with Prospect. Especially with Mitchell. He was very concise and quick with arrangements. Gets the job done.
M. N.
As a new landlord I instructed Prospect to market my property and we had a full asking price offer agreed within a week of marketing would highly recommend
J. M.
Great service! Very efficient rental appraisal, and letting service. Had a tenant signed up before the advertising had even kicked in. All done in a couple of days. The process afterwards to formalise everything, credit checking, contract, inventory and handover was just so slick and easy for me. Highly recommended.
O. P. G.
We have been visiting 3 flats with Adam and he has been superb. Very helpful and polite, answering to our every question, giving useful information about the properties, checking different options for us and making a real effort helping us finding the right home for us.
G. L.
Thanks for the support with Kurt Owen, he can smooth the my letting process, responsive and professional
H. O.
Luke Richardson was extremely professional and our experience viewing a property with him was nothing short of exceptional. He went above and beyond what I expected and would not hesitate to recommend him
P. W.
Following a viewing with Elliott and his colleague Adam, they swiftly moved me into a property within a week of viewing and offering. Overall the process was very smooth, and they were polite and professional.
J. W.
The sales team were brilliant from the moment I put my house on the market. It was sold within a matter of days and the process was seamless as I used their in-house services. Would not hesitate to recommend!
K. B.
I have just started renting with prospect estate agents. I have been dealing Amber Forrester with a couple issues i have had with the house and every time she has provided a 1st class service and very helpful and has contacted the right …
s. d.
Elliot was efficient and helpful. We have just started renting with Prospect but so far so good
B. K.
We have been dealing with Prospect since we moved into our flat back in mid January 2016. Our agent, Liz Savery from Prospect has been pretty good so far. Not long after we moved in, we had some issues with our boiler and subsequently our …
H. M. P.
I've been dealing with Elliott Garrington for just under a year now. He found my current rental for me and has gone out of his way to find my new home for me, moving in January 2020. …
H. F.
I was promised the world by another local agent who couldn’t deliver Elliott approached me about some tenants he had showed them round and the property and we found suitable tenants within a week of marketing would definitely recommend
S. B.
I am absolutely blown away by the service received when dealing with Elizabeth Savery at Prospect. She has been a pleasure to deal with and went above and beyond to get a new kitchen fitted at my rental property. The guys who fitted it were …
S. D.
Simon West was extremely efficient and professional when locating tenants for my property. He has offered some excellent advice and we will definitely be using him again!
R. B.
I found Prospect Reading to be both professional and helpful. I would like to thank Kurt for helping me to find a property and guide me through the rental process painlessly.
D. O.
Ross Hobbs is the Manager of Prospect Estate Agents, Reading Branch. He is always extremely helpful and friendly and will do everything he can to assist with achieving exchange of Contracts for his clients as quickly as possible. Debbie Osmant
J. C.
Throughout the whole process of transisioning to a new tenant Georgia kept us fully informed by way of regular phone calls and emails, always helpful, polite and particularly went the extra mile in helping to arrange for furniture to be delivered.
k. M.
Excellent service by Prospect. They are very much professional and punctual. My point of contact for the property Julie Wilson responds on time and provides great support.
H. W.
It is a pleasure to work alongside Ross and his team at the Prospect Reading Branch. Ross is very proactive in helping me chase all outstanding matters to make the process of selling and buying effective and efficient for our clients. A huge thank you to Ross and his team for the ongoing support!
K. S.
I have dealt with Hanna in marketing for the last 5 years and have always found her and everyone at Prospect very efficient and helpful. Would highly recommend both Hanna and Prospect as a whole to anyone looking to Buy, Sell or Rent a property.
C. R.
If you want to sell you will have come to the right place,they literally had viewers queuing up outside the property. It didn't end there,the service continued right up to handing over the keys. It was also our first property transaction,what could have been a daunting experience was made straight forward and as stress free as possible.
a. g.
The Letting Team are professional and efficient. Well done!
J. M.
Great service, especially from Paul Wickens.
Prospect are, I would say, at the higher-end of the market place for Estate Agents in the Reading area.
Recommend.
K. S.
So far I have found prospect great to work with. They regularly send me potential properties, are fast to respond when I contact them and Paul is always quick at getting answers to any questions I have.
D. b. t.
Elliot is really helpful and professional. I am really impressed the way he and his associates helped me in settling down my tenancy.
Much appreciated..
c. p.
I dealt with Ross when I decided to sell my house in Reading and re-locate to the Cambridgeshire countryside! The house was on the market for a week before we sold it. Would highly recommend
R. G.
We are very pleased with the service provided by Elliot. He got us the tenant in a couple of days. Good and prompt service.
C. C.
We would really recommend Ross Hobbs, who we dealt with during what proved to be a tricky and long winded sale. He was always ringing round all other parties involved, we were always updated and was always on hand when we needed to speak to him.
P. W.
All I can say is Ben Hamlin’s service and that of the sales team was better than I ever expected. Marketing was great, sold for the asking price and Debbie on the legal side made everything simple. All in all a five star service, thank you and I would recommend you to anyone
M. S.
Excellent service from Elliott I was on the market with another agent who couldn’t find suitable tenants. He approached me and found tenants within a week thanks a lot!
L. L.
Great agency to work with, very professional and communicative. Been using them for 2 years. A fantastic team to work with.
E. R.
Kurt was extremely helpful and nice during the whole process of renting my new flat.
K. C.
I had the pleasure of working with Elizabeth Savery from Prospect Reading. She was always willing to help and find a solution even where my schedule did not work. I would recommend her as a Property Manager
C. D.
Prospect have been consistently professional and efficient. We have dealt with Jordan Byrne and Elizabeth Savery, both of whom have provided a prompt and reliable service.
a. k.
Excellent agent, highly recomended. they helped out with renting a flat . Very professional team. Elizabeth is always available to help, now i decided to buy a house through them
J. M.
As a tenant, the staff at Prospect are always informative and responsive and will communicate properly any items of note. They provide a very good service.
K. H.
Had a good experience with Elliot and Mitchell both helping us secure our first choice flat. Would recommend.
M. D.
Fantastic customer service from Simon West. Very professional and efficient! Fantastic advice about the rental market and he is knowledgeable about the area. Very efficient in dealing with any queries. 5 star service!
C.
I’m very happy with the service I received from Prospect; Paul, Josh and the team were very efficient in arranging a lot of viewings of my property and securing a quick sale. Thank you!
C. C.
Sarah and Julie are great. They made the moving in process really easy and have always responded quickly and efficiently whenever we raise a query. Great service.
S. P.
Found my flat through them. Process was quick and a great quirky little flat which I love
O. R.
your Reading office, Elliott Garrington let my flat in december, an easy and well managed process and interaction.
Ole Rasmussen
J.
Kurt was quick to deal with queries and was friendly and helpful when doing so.
C. K.
Overall good experience with the letting agents so far, Mitchell was helpful in regards to my tenancy application and was helpful in answering questions.
B. B.
Myself & my friend have rented out first force property through Elliott at Prospect thanks for your great slick processes!
k. a.
Kurt Owen was really quick when responding to emails and any questions we had. Would recommend his service.
P. P.
Dealt with Mr. Jordan from the team lettings. They found me a tenant two days after marketing started. Excellent service. Would recommend.
E. H. M. B.
For me it has been easy especially the communication, in a few days I have been able to find an apartment thanks to Prospect. The professionalism is noticeable.
S. C.
Excellent service provided by Lewis Hakesley at Prospects. He was informative as well as patient as we viewed a number of properties on the day in a timely manner.
M. T.
Elliott helped me and my colleagues find the right place and set up the tenancy very swiftly looking forwards to moving in!
K. a. C. G.
Using a high street agent has provided a much more successful experience than using an online based agent. The knowledge of the team has been exceptional and the process has been handled in a professional way.
J. H.
Sarah and Julie in the property management team have been very helpful and professional. They relay information concisely and are happy to deal with any problems.
E. W.
Kurt Owen provided excellent service, he was professional, responsive and helpful.
S. N.
Prospect provided excellent service from start to finish, keeping us updated at all stages, answering questions along the way. I would highly recommend them with the sale or purchase of a house.
s. c.
Staff was nice. Aiden was helpful in getting us right rental property. Definitely recommend.
A. S.
Friendly, professional and efficient. It was a pleasure to deal with Kurt Owen. Excellent customer service and great professionalism.
M. M.
The Reading Prospect branch have been really helpful in a chain they were involved in as they were not even my direct agents but provided full support! especially Ross Hobbs
L. G.
I have used Simon in lettings for various different things and he has always been very knowledgeable and happy to help a real credit to his company.
Z. M.
Great team! Every one is quite professional and friendly. I would like to name Jake, Elliot, and Callum in lettings and Aran, Georgia, and Melisa in management. Thank you guys
s. b.
Company service is very fast.Matthew understand our needs and with very less time finalised suitable property to us.Did ask all the requirements for the referencing clearance in the first place.That made me easy to submit required docs immediately.within 24hours settled the agreement.Elizabeth was very good in immediate response and maintaining the communication with instructions and all the manuals.Very happy with the prospect agency.Strongly recommend them.
P. S.
It was pleasure working with Elliott Garrington , he found the tenant in quick time, I am very much impressed with his professionalism. Thank you once again.
K. H.
As a non-resident landlord, I found Sarah and Julie from the property management team in Reading very useful and provide professional services with excellent communication skills.
V. S.
Great, friendly team who managed to find me accommodation in the area I requested at short notice. Nothing was too much trouble. I would highly recommend the Reading branch.
I. S.
Thanks to Elliott and his team for finding me a tenant within a week of marketing I was marketing for a while with another local agency.
R. B.
Elliott and the team have been really helpful and got my flat rented out super quick.
M. G.
Sarah and Julie, were amazing, gave us great advise and very efficient in the renewal of our tenancy. Would 100% recommend, thank you
J. H.
They rented my mum's property for the last two years to an excellent tenant and have recently sold it within a week of having it on the market! Great service
c. s.
Day saved by Adam and Elliott. Both extremely helpful and polite gentleman. Would definitely recommend their service to anyone looking for a great home 😊
s. d.
Elliot was efficient and helpful. We have just started renting with Prospect but so far so good
r. g.
Elliott from Prospect is very proactive and find the good tenant in very limited time and I am very for his services.
M. M.
After many weeks of searching, we have finally found a nice and quiet place thanks to Prospect. Jordan handled everything very fast and professional.
T. G. F.
Everyone was very nice and helpful in the office. They reacted really quick about my interest. They have given me correct and perfect informations about. They was patient and explained everything when I had many questiones.
C. P.
All of them are very helpful and polite! Probably the most relaxed renting I have done the last 6 years. I would definitely recommend them.
E. H.
5 start service from Kurt Owen, all round great experience, would recommend
L. H.
The Prospect team managed to find me a tenant within a week of marketing my thanks go to Elliott and the team who assisted!
S. L.
Really quick turnaround, Josh O'Brien kept us up to date with our sale. Sold incredibly quickly and very supportive.
M. R.
We were helped by both Kurt and Aiden and they were excellent. Very happy!
J. D.
Found a property through rightmove, Kurt was very helpful sorting out all the details.
j. b.
Jake and his team did an excellent job in finding me a tenant for my property, will defiantly recommend to others, thanks!
B. B.
Elliot is easy to work with, helpful, professional, patient and understanding. A pleasure to work with him.
G. O.
At present renting through prospect and I have found Julie Wilson, who is my point of contact, truly professionally and incredibly prompt at dealing with any issues that have arisen Thank you
J. W.
Rent multiple properties out via Prospect Elliott and the team are always giving great advice to get our places rented to good tenants.
D. e.
Elliot has been very professional during the all process, responding quickly to our requests and helping us going through the steps. Thank you.
O. H.
Had to have some properties valued for my Parents, Josh O'brien took time out of his evening to do this, superb service and will be back when they come on the market
B. H.
Dealt with Elliott Garrington and he was brilliant from start to finish. Very please with the service received.
P. P.
Worked with Jordan from lettings to get my property let and he did excellent and got it let very quick for a good price.
A. T.
Callum was very helpful and professional, made the whole process of application very straightforward, was very responsive and easy to approach.
L. M.
Had a great experience with them, a many thanks to Kurt Owen for helping me out.
D. S.
Dealing with Toby Herman at Prospect , first time buying & Toby has been very helpful & professional, recommended.
A.
They really make all process easy and clear. They respond super quick with high quality services. Thank you!
D. D.
Many thanks to Simon West from the Lettings team - very impressed with his excellent customer service, professionalism and flexibility. Much appreciated!
C. P.
Always professional, quick in securing new tenants at full market value. Pleasure to deal with for sales or rental.
A. G.
Very impressed with all the help that Elliott Garrington provided in renting out my apartment in Q building.
W.
The property that they suggested is amazing, and their reply speed is so effective and details, thank you so much for your help so far!
J. S.
Elliott from Prospect found me a rental home very quickly and was very professional keeping me updated
R. P.
My family has been letting their properties through Simon for years, he always stays friendly and professional, wouldn't go anywhere else!
R. F.
We went out for a viewing with Jordan Byrne, great guy, very friendly and proactive. I do recommend him.
W. K.
Prospect delivered a fast commission at a good price!
R. R.
Found me suitable tenants within 3 days of being on the market a very happy landlord!
H. L.
I would recommend for any first time buyers to register with the sales team. Josh was a great help.
D. D.
Used Simon to let my property and I couldn’t have been happier with the service. Great experience from start to finish!
E. W.
Josh was excellent in his service throughout the sales transaction. Highly recommend.
J. T.
Kurt was a very helpful and knowledgeable letting agent, great service
P. L.
Great rental service. Expedite and concise service, every time. Dealt with Mike Gallagher.
D. K.
Excellent service and an absolute pleasure dealing with the entire Prospect Team - Nancy Suri is a super star!!
S. P.
Excellent service from this estates agents.staffs are very helpful and friendly.Definitely recommend everyone.11 out of 10..
C. P.
I’ve been a tenant of theirs for 3 years and will definitely continue to use their services!
S. M.
Julie Wilson was very helpful getting some minor issues resolved in our rental house. Thank you!
H. W.
Professional and Efficient service from @Elliott Garrington in Reading office finding me tenants
J. L.
Great service from Elliott & the lettings team in finding me a great quality tenant
J. H.
Found me a tenant within days of marketing Elliott kept me updated throughout the whole process thanks to Prospect Reading
M. H.
Probably the best Estate Agent experience Ive ever had !!
T. G.
Very helpful staff at Reading lettings. Easy to use and straight forward
M. R.
Excellent customer service and the service provided by Mr Jordan and his team has always been excellent till now.
c. p.
Good customer service from Elliot- efficient friendly and helpful. Would recommend !
S. B.
Spoke with a gentleman named Josh. Very helpful and gave great advise! Would most definitely recommend for service!
M. N.
Still a newbie client but great customer service thus far. They are very professional and quickly respond to queries.
D. S.
Thank you to Jake and his team for finding me another great tenant
N. L.
Excellent services and superb experience. I like the agent for their considerate help, professional advises and time responses.
M. T.
Sales team were brilliant. Would highly recommend them to anyone!!
D. B.
Professional and efficient in finding me a place to rent my thanks to Elliott at Prospect
W. M. &. 3.
Many thanks to Simon West, first class service as always! Readings No1 letting agent
M. W.
Both Aidan and Mitchell were exceptional.
B. B.
Friendly staff, found us a nice two bedroom flat in Reading.
K. P.
Elliott is really helpful, very responsive to emails and questions.
j. w.
Very thoughtful service from Elliott ,highly recommended!
d. m.
Great customer care! Very professional and helpful on viewings.
A. D.
Reading Lettings were really knowledgeable and helpful 👍🏻
G. C.
Very quick response times and very easy to communicate with.
S. p.
Outstanding service in ensuring smooth tenancy renewals.
M. P.
Always great working with the letting team in reading, full of enthusiasm!