Reviews of Robinson Reade Ltd. (Real Estate Agency) in Southampton (Hampshire).

Robinson Reade Ltd

80 Reviews

77 Comments

Real estate agency

Real estate agent

10-14 Middle Rd, Park Gate, Southampton SO31 7GH, United Kingdom

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Description Map Open Hours Reviews Contact Photos

Description

Information of Robinson Reade Ltd, Real estate agency in Southampton (Hampshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Robinson Reade Ltd

Sunday

Closed

Monday

9am–6pm

Tuesday

9am–6pm

Wednesday

9am–6pm

Thursday

9am–6pm

Friday

9am–6pm

Saturday

9am–4pm

Reviews of Robinson Reade Ltd

N. S.

A professional company offering a 5 star service. Really felt the team worked so hard on our behalf to achieve the desired result. Nothing was ever to much trouble, they handled a sensitive situation with care. Would highly recommend and so glad we used Robinson Reade.

K. T.

Jane and the team were absolutely fantastic helping us to move into our new home. We encountered several issues along the way due to our own incompetent solicitors, yet Robinson Reade were always there to help us through. Their communication is superb and they go above and beyond to make the stressful business of buying a house as pleasant as possible. The women in every department are thoughtful and really show that they care about and value their clients. I would not hesitate to recommend them to anyone!

R. L.

Buying a house where Robinson Reade was the estate agent was a great experience from viewing to completion. Big thanks to the team involved in our purchase who did a great job keeping us informed when necessary and working with the conveyancer we went with. Also, Donetta is an absolute credit and it was so nice having a friendly voice on the end of the phone. Thank you Robinson Reade!

J. H.

Helpful, friendly and professional agents. All members worked as a team to ensure the process went as smoothly and stress free as possible. We have no hesitation in highly recommending this agent, if you still like the personal and professional touch.

P. H.

There aren’t words to express how above and beyond Robinson Reade went for us in the sale of our home. Not only did they sell the house quickly, to a cash buyer, at asking, but once the sale had happened they didn’t rest until completion. Robinson Reade have something I’ve never found elsewhere. A lovely lady called Donetta. Make no mistake, Donetta is lovely, but she also GETS. THE JOB. DONE. She doesn’t rest, working on both the sale, onward purchase and at times right up and down the chain to keep things moving, to keep you up to date, and to make sure the whole process is as stress free as possible. I’ve used Robinson Reade twice now, and though I have no intention of moving again, wouldn’t hesitate to use them again. Robinson Reade is great, Donetta is SPECTACULAR. Thank you, Donetta, Jane, and the rest of the team.

A. C.

I cannot recommend the ladies at Robinson a Reade enough! They supported me at every step of the process, finding another buyer within a day when my previous buyer pulled out…oh and at full asking price and a cash buyer to boot! Sharyn and Donetta are professional and lovely people….thank you ladies, you held my hand when I needed it most! Don’t bother with other agents in the area- RR are all you need. In a class of their own.

D. B.

We are very happy with Robinson Reade and have had an excellent start to selling our family home. The time and effort put into building a good relationship, excellent photographs and videos has been outstanding. A great team approach and we are looking forward to selling our home with this local team.

C. B.

I can't rate Robinson Reade highly enough - if I could give 6 stars, I would! From the moment we were shown around our vendors property by Sharyn, to exchange day with Donetta, they have been with us every step of the way. Robinson Reade wern't infact our estate agents - we purchased our onward property from them. But the level of service they provided us despite us not being clients of theirs, was outstanding. Sharyn is a fabulous estate agent - she is knowledgeable, approachable and communicative. If we do sell in the future, I will absolutely be using her services, and recommending her to others in the interim. Then Donetta - an absolute superstar in the sales progresser world. Through the whole buying process, Donetta was in touch with us every step of the way. She truly went above and beyond for us to ensure we were kept informed and reassured when things wern't going to plan, as is always the case! I would highly recommend using Robinson Reade for anyone purchasing or selling in the future.

D. S.

We bought our new house through Robinson Reade and they have been fantastic. We’ve kept up to date with any progress and they are happy to answer any questions we had. Special mention to Donetta who managed to keep our cool and talk through any issues we had. Would definitely recommend

A. N.

I purchased a property through Robinson Reade and they were brilliant. A mention to Donetta who was fantastic - she was always on hand to answer any questions and kept me at ease, whilst updating me on all stages throughout the purchase. She definitely went above and beyond! A huge thank you, would highly recommend.

I. M.

My wife and I needed to sell our house in England while we were residing in New Zealand. The Robinson Reade team was fantastic in every way. Communication with us was first class and the whole process was handled very professionally on our behalf. We can't recommend this team highly enough and we are very grateful that we chose Robinson Reade Ltd to be our agents. It proved to be a very good choice.

K. P.

Back in 2015, Sharon, Claire and the team at Robinson Reade Ltd were our saviours. Due to unfortunate circumstances we found ourselves homeless during a house sale which went badly wrong, not arranged through Robinson Reade I hasten to add. We approached a number of agents to no avail, but the team at Robinson Reade were outstanding. They were totally sympathetic to our needs. They moved heaven and earth to secure us a rental at very short notice. A truly professional and quick response. Here we are in 2020 and I have an issue with an energy supplier dating back to 2015. We contacted the team to see if they could provide details of the rental dating back to 2015. Within minutes a confirmatory email was sent to us to forward on to the energy supplier. This is absolutely amazing and we cannot thank this team enough. I fully recommend their services.

S. C.

We chose Robinson Reade based on their competitive price and personal service. They looked after us from start to finish to make sure everything went as smoothly as possible in the sale of our home. They really do put the extra effort in to support you throughout, and have been on hand to help us with every query or problem that has arisen. Excellent customer service.

D. L. B.

From the first phone call with Robinson Reade, I knew they were the agents for me. Great communication, not pushy, professional, highly knowledgable and run by females! The team greeted me with smiles (behind their masks) and couldn’t do enough to assist me. Within days, they have got my property ready to go on the market and I couldn’t be happier with the service I have received so far.

S. B.

Have had nothing but brilliant experiences with this estate agents! A few years ago I rented a flat through them and they were brilliant. Really responsive with queries! More recently, after my mum died, I was looking to put her house on the market. I initially chose to go with another local estate agents which was - to put it kindly - a total disaster. Robinson Reade took us under their wing at a difficult time and guided us through the process of putting the house on the market. The team worked quickly and the house was on the market within a couple of days with thoughtful and personal details. If I had a query at any point they were ready on the other end of the phone or responded to emails within a few hours! Ultimately, we have decided to move into the house ourselves and even then, Jane was so kind and supportive with our decision. Couldn’t recommend more!!! If we sell/rent in the future we will definitely use this estate agents!

T. W.

We recently sold our house through Robinson Reade and had a great experience from start to finish. Every member of the team we dealt with was very helpful, friendly and extremely professional, with special thanks to Donetta who held the sale together despite the COVID19 lockdown! Communication was maintained throughout the whole process and questions were always answered quickly. This was our seventh move and without doubt Robinson Reade are the best agents we have used. We can’t recommend them highly enough, thank you so much!!

H. S.

You would need to go a long long way to find another estate agency that gives this level of service, professionalism and attention to detail. Robinson Reade dealt with our sale in a way that exceeded our expectations, where at the heart of everything they do is the will to deliver gold standard service and be entirely client centred. They are a credit to their profession.

W. P.

The entire team at Robinson Reade are fantastic and I am so pleased that I purchased my very first home through them. Nothing was too much trouble; their knowledge and expertise shone through from the very beginning. A lovely team with a family feel. If you are looking for top class customer service, honesty and professionalism, then I would highly recommend Robinson Reade!

S. H.

I cannot more highly rate Robinson Reade. The lovely ladies have been exemplary to this industry. I have dealt with a number of agents over my house sale and purchase journey, and no one has come close to Robinson Reade. Sharyn was my first point of contact, and she was just the most lovely person to speak to and view houses with - Sharyn, it was a pleasure! She managed to get us in to our perfect home before it even went on the market, and we could not be more thankful. From the moment the offer was accepted, we have had outstanding contact from Donetta, who manages the journey from offer acceptance to exchange and through to completion. Donetta is by far the reason we stuck out a 7 month long journey to purchase our home. Her efforts went far above and beyond what you would expect of any agent, and she is a credit to the company and an example of what other agencies should be aiming for. Most agencies do not give such a high level of post-offer aftercare, or even offer it full stop. For this reason, I recommend using Robinson Reade to both sell and purchase homes. You won't find a better agent in the local area.

P. G.

Moving home is an incredibly stressful time, and anything that can remove some of the stresses is a great thing! Robinson Reade is one of those stress removers. Right from the start, when we invited them into our home, while other agents came equipped with the hard sell, RR instantly made us feel at ease and made us feel like we could trust them with our sale. In these strange times, RR were the only agent who we viewed with, in our opinion who took the pandemic seriously. Potential viewers were encouraged to watch video tours before visiting and those who did along with the accompanying agents always wore masks and protective shoe coverings. Handles and switches were always wiped down after being touched. Finally, after an offer had been made, we were put in the hands of a dedicated sales progressor. This was a fantastic value add that I'd not experienced in the past. Knowing that there was someone always available on the end of the phone who was chasing all the way through the chain was invaluable in providing reassurance and allying fears, and keeping those stress levels down. This review may sound gushing, but frankly given the complexities and emotions involved in the largest purchase most of us will ever make Robinson Reade should be held up as an example of how to do this properly.

K. U.

This is the second time I have used Robinson Reade in 5 years. They sold my house for me in just 2 weeks!! They truly are the best, most organised, professional and friendly estate agents I have ever experienced. If it's at all possible, they just keep on improving!! From start to finish they can not do enough for you. A special thank you to Claire who was even answering my late night emails above and beyond her duty. All the ladies in the office are able to help at any time and communication is fantastic. I am now dealing with the lovely Donetta, as my house is now in her hands until completion. I am kept updated at every point and have the new Mio app for extra updates and messages. I would highly recommend Robinson Reade to anyone who needs an honest and reliable estate agent!! Thank you everyone once again. Karen xx

Y. M.

I'm so pleased I decided to list my house with Robinson Reade and couldn't be happier with their outstanding service, which is highly professional yet very friendly and welcoming. Special thanks to Emma, Claire and Sharyn for always giving me feedback straight after viewings, plus weekly updates on the market generally, which is so helpful. I really feel in safe hands with these lovely ladies and highly recommend them.

J. W.

Donetta Holland the sales manager went above and beyond to facilitate exchange and completion on our property purchase with a convoluted chain involving Scottish conveyancing laws. We would highly recommend Robinson Reade

Have just sold our house through Robinson Reade and had a great experience. The entire team were marvelous. It has been a rather long journey for us after a deplorable experience with another Locks Heath estate agent, but when we popped-in to Robinson Reade and met Emma we regained some confidence. Since then, working with everyone there has been easy, very professional, and so friendly. Special thanks to Donetta, Sharyn, Anita, Megan, Vanessa and everyone else. Being so far away, we could not have done this without their help, very willing support, and superb communication. Indeed, their service and support is second to none. Simply can’t imagine why anyone would use any other estate agent! We just wish we had come to them the first time around.

A. G. U.

I was beyond impressed with Robinson Reade, not only did they book me in for a 6:30 viewing with Emma in the week, they are so friendly on the phone and in person. I viewed a house with them, very professional, showed us everything. I was running late to the viewing, Sharon was not annoyed and extremely welcoming which maked all the difference. Love this agent! I hope they can find us our first home as they are by far one of the best agents I have registered with. Emailed me with confirmation, reminders, new properties and if I was selling a house I would definitely use them!

G. D.

I purchased a property through these guys and they were incredible. The whole team, Sharyn, Donetta, Jane, even the office dog always met me with a smile. Really helpful, represented both parties interests and did EVERYTHING they could to help. I've dealt with a lot of Estate agents in my time as a mortgage adviser, but these are the best, by a long way. They also recommended a firm of solicitors who were equally as good. I'll definitely be using them again , if and when we move on. Good job ladies, I'd recommend you to anyone I like.

B. D.

Robinson Reade were wonderful, polite, courteous and always quick to respond to any issues that arose during the two years I was renting from them. The ethos of the agency is commendable and I was truly saddened when I left their property and went into an area which was outside their operation. The team members that I primarily dealt with (Emma Macgregor and Megan Williams) embodied the values of their company brilliantly and were always exceptional to deal with, and will still give me advice on renting matters whenever I ask. I would have no hesitation in dealing with Robinson Reade again and they remain the best Estate Agents I have ever dealt with. I would thoroughly recommend dealing with Robinson Reade over other estate agents if you have the opportunity. Thank you for the wonderful experience.

K. D.

Robinson Reade have been the best estate agents we have ever dealt with. Throughout our tenancy there was excellent communication and they were polite, helpful and professional. Highly recommended.

D. S.

Robinson Reade staff are exceptional. Polite, efficient, timely, humorous and will go the extra mile to accommodate their customers. I have signed up for a second year tenancy in the same property and the process was all completed within two e-mails. Excellent. I would highly recommend this estate agent to any body and everybody. Well done!! Great job!!

S. J.

It took just six days between booking a valuation of our property and the house going on the market. The marketing materials are of a very high standard. Every staff member I have spoken to has been professional and friendly and I feel I can ask questions and make suggestions freely. I feel that our house sale is in very capable hands.

C. K.

Robinson Reade have been fantastic from the moment we had our first viewing. A special thank you to Sharyn who has seen us through several viewings and been very patient whilst we measure up space for a caravan! Also Claire who helped us on our last visit to Hampshire. It has been quite difficult house hunting in the area as we live over a 4 hour drive away but your team have been a great help and made everything run like clockwork. Would certainly use you again if needed and also recommend to friends and family.

S. O.

Robinson Reade provides EXCELLENT professional service. They are quick to respond to needs and provide info required. We have dealt with Megan, Emma and Bryony when leasing a property and these ladies have been so helpful, friendly and efficient at all times. We highly recommend working with them. They are also ethical in everything they do.

C. P.

Our journey in 3 stages:- 1. INTELLIGENT MOVE: Read flyer from Robinson Reade and contact them. 2. STUPID MOVE: Not employ Robinson Reade to market house but select far inferior agent. 3. INTELLIGENT MOVE: Eventually employ services of Robinson Reade and sell house. LESSON LEARNED: Use the Professionals. An amazing team of people whose dedication to perform helped us achieve a sale, allowing us to embark on our new adventure. RR deliver so much more than the details and the marketing. Their professionalism, attention to detail and motivation is first class, together with a caring & supportive attitude, personalized the whole procedure for us. The energy from the office was always positive and upbeat, reflecting a team who are at the top of their game.

P. F.

Fantastic, professional service from the first moment. This is Company You would like to dealing with at any time You moving to new place. Step by step - from arrange viewing to all necessary documents, very professional and high quality , polite, informative service . I would recommend Robinson Reade at anytime to anyone looking for moving to new dream home. After 14 years for me in UK and dealing with quite few Lettings Agencies in the past - You are definitely on top on my list. Thank You very much guys . Very well done.

A. D.

I can't say enough good things about Robinson Reade - from biscuits for my dog at the first visit (!) through to the seamless coordination until the transaction was completed, Robinson Reade were there throughout with their professional and personal service. They were the absolute opposite of what you dread in using agents. Highly recommended, thank you very much!

C. C.

Robinson Reade have just helped me buy a flat in the local area. They were very helpful throughout and quickly responded to any queries I had. Looking forward to getting the keys and moving in!

M. K.

Best experience with this company, I viewed a property with my daughter and the agent Megan hext MARLA was amazing she made me and my daughter feel instantly comfortable in her company and provided so much detail about the property. She answered all questions without hesitation and has helped me out with every aspect of the renting procedure. I think she is a great asset to this company and what makes it 5 star service.

D. F.

Thank you ,thank you ,you have achieved the impossible , a special thanks to Robinson Reade and thank you for the smiles during a difficult purchase. You should be proud of the team you have put together especially your resident Super Hero Donetta and her sidekick Sharyn.

S. D.

Would use Robinson Reade again in a heartbeat. Professional friendly and very efficient. Love the fact that they are an all female company too.

J. L.

My wife and I had recent viewing of certain property with (Robinson Reade Ltd) which we found to be too small for our needs. Even-tough we have not rent the property letting department was absolutely fantastic with services provided. We have been treated with nothing but respect and honesty. We are definitely going to use this branch in Park Gate again. Yet again Thank you Megan and Bryony you have been absolutely amazing

S. L.

Jane and her staff could be relied upon at every stage in the selling process to be professional, courteous, competent and trustworthy. We felt we could fully trust them, and they took all the stress out of the process for us. From start to finish they looked after our interests as they would their own. We would thoroughly recommend them.

T. M.

I met Jane Earley, the Director of Robinson Reade, through her work with Propertymark, the property industry regulator. I found her to be very knowledgeable, highly qualified and extremely efficient. Highly recommended if you are looking to let or sell your property on the Strawberry Coast!

j. s.

Had an excellent experience while renting a house through Robinson Reade. They do everything by the book and there were absolutely no issues whatsoever while dealing with them. Thank you all for your lovely service. Best, Jigish

M. D.

I was a first time buyer. Robinson Reade were very helpful and patient with me and answered all my questions. I was very happy with the service and when I look to sell the property they will be the first estate agents to know about it. Thank you!

A. S.

I have just finished renting a property through Robinson Reade after 4 years. From start to finish it was trouble free, nothing was too much hassle. The application process was straight forward and checking out was a breeze, I wouldn't hesitate in recommending them to anyone!

T. R.

A lot of other estate agents could learn so much from this company! Not only are they friendly and professional but are also well organised and honest! Communication from them has been outstanding! I really cant recommend this company enough! A huge, special thank you to Donetta who has gone out of her way chasing everyone and anyone in the chain to get answers and things done on time. She has been incredible! Every estate agent needs a Donetta! Thank you guys so much!

S. M.

Girl power! 😊 Great service all the way from start to finish, very thorough and helpful, friendly team of ladies. Would definitely recommend using 👍

P. O.

Superb service! The whole Robinson Read team is extremely professional and helpful, advice tailored to your needs. They always go an extra mile, something unheard of when you use other agencies. Highly recommended!!

R. C.

Professional from start to finish and coped well with the incompetence of other agents, hesitancy of some solicitors and smokescreens of buyers in the chain to obtain a satisfactory outcome against all the odds. Recommended.

C. D.

The whole team at Robinson Reade have been amazing - they have made our house purchase run smoothly from start to finish, I can't recommned them enough!

M. B.

Just started using Robinson and Reade but first impressions have been excellent. The team is very helpful, friendly and professional. Thank you for making the process so much easier for us.

S. S.

Thoroughly professional service, from the valuation to the completion, there was great communication from every member of the team.

S. W.

Fabulous service and special thanks to Donetta who drove through completion of our property sale. Thank you ever so much. Also thank you for Jane and for her excellent listing - offer accepted in just 8 days!!

M. D.

Robinson Reade are unlike other lettings agents. Friendly, professional, caring, efficient and have a great attention to detail.

p. B.

Excellent service ..First time I have used them Fabby service I cannot fault Donnetta what a professional lady. Everybody is so professional, and my sale and purchase were completed with me not having to sweat

T. S.

I purchased through Robinson Reads and couldn't of asked for more. I was supported all the way through the process.Thanks to all at Robinson Reade you are fabulous. Treena Sainsbury

A brilliant service, particularly in achieving completion following difficulties with a longer chain than originally expected. Sales progression is a skill this estate agent excels in.

C. H.

Very welcoming staff and easy to work with from a landlords perspective. Marketed and let my property very promptly.

P. V.

Thank you to everyone at your office who made the selling process go extremely smoothly. I would certainly recommend you to anyone requiring an estate agent.

J. W.

I have just used the services of Robinson Reade and was very impressed. They are a very friendly and efficient team and it is a pleasure to recommend them.

Second to none service. Spot on evaluations to exceptionally friendly, approachable, professional and efficient sales and administration teams. Was always kept in the loop from start to finish. Could not be happier. Thank you all.

C. F.

Jane & her team are extremely professional & are very friendly, I would highly recommend them to anyone requiring their services

P. R.

Excellent service from a friendly professional team. We look forward to using their expertise and local knowledge in the future. Many thanks for all that you have done.