Reviews of John Francis Gorseinon. (Real Estate Agency) in Swansea (West Glamorgan).

John Francis Gorseinon

121 Reviews

109 Comments

Real estate agency

Real estate agent

6-7 Lime St, Gorseinon, Swansea SA4 4AD, United Kingdom

Description

Information of John Francis Gorseinon, Real estate agency in Swansea (West Glamorgan)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Reviews of John Francis Gorseinon

P. S.

Used John Francis to rent a property and I can't praise Ashleigh's service enough! She was extremely helpful, welcoming and professional. She went above and beyond to help us through the process and was always very quick to answer any questions. Highly recommend!

N. D.

Myself and my partner have recently moved into our first property. Ashleigh worked with us and she was amazing. Nothing was too much for her and she was always quick to communicate and help wherever she could. Would definitely recommend!

D. R.

Ashleigh and the team at John Francis (lettings) have made becoming a new landlord an easy process. They have guided me throughout each step of the of the journey, taking the time to discuss the best options for my circumstances. Highly recommended, and I look forward to continuing using their services going forward.

C. M.

I'm happy with the property I will be renting, it ticked all the boxes. I was looking for a decent, 3 bedroom house for my family of three, wife,daughter and myself. The agent listened to our request and delivered exactly what we were looking for and did that with a smile. Ashleigh is a pleasure to do business with, she is easy going, kind and has a high attention to detail. Thankyou John Francis Estate agents.

P. H.

From start to finish I cannot fault them one bit. Everyone was extremely helpful and very professional throughout the whole application and renting process. A special thanks to Ashleigh, who throughout remained happy, informative and helpful. I really would recommend John Francis lettings to everyone looking to rent.

K. H.

I have just become a tenant with John Francis and they have been great to communicate and deal with. Hayley Howell answered any queries I had promply and the move in was seamless. Thanks to Hayley, Ashleigh and the team.

C. F.

Ashleigh is fab, she is the only person we will ever go to for renting out our house! She makes the process streamlined and super easy. Absolutely recommend! ⭐️⭐️⭐️⭐️⭐️

A. C.

Well ..my husband and I cannot praise Toria and Hayley enough 😊👌 Their professionalism, kindness and absolute thoroughness in which they dealt with ourselves was second to none. Thank you both so much from the bottom of our hearts 👌🥰

T. H.

Myself and my partner's experience was very good here! Our negotiator Ashleigh Fenton was so friendly, honest and very easy to communicate with. We are currently living in the house that was shown by her and we couldn't thank her enough for her support throughout the process of finding a home, as this is not the first property we looked at with her. We could not be happier with our service!

p. s.

We used John Francis for marketing and and finding a suitable tenant for our property. The initial interaction with Emma followed and continued by Ashleigh Fenton was a brilliant experience. Ashleigh was extremely professional and understood our requirement perfectly. She was very supportive and helpful throughout this process and we were really very lucky to have had such an amazing experience. I can not recommend them enough. I would definitely use their service again, if required.

t. m.

Ashleigh we cant thank you enough, your service is outstanding. You went over and above to help us get accommodation. Greatly appreciate your hard work.

K. I.

Being a new landlord meant I wasn’t 100% clued up on getting into the rental market. Ashleigh and the team at John Francis (lettings) have made this easy and have done an excellent job on keeping me well informed and up to date on the process of renting out my property. I highly recommend using John Francis for property management since they’ve made the whole process so efficient and effortless for myself. I look forward to doing business with this lot again in the future.

S. M.

We were struggling for a month to find a property prior to me starting a job in Swansea, but we were contacted directly from the John Francis Gorseinon team and Ashleigh gave us the opportunity to view the flat we are now moving into. We were able to do everything remote, the viewing, contract signing and everything! It was the smoothest rental experience and I would recommend the agency to anyone looking to move without any stress. Thanks to both Ashleigh and Carl for being so helpful and kind in our search.

M. F.

We used John Francis Gorseinon to rent our property and were very happy with the service given to us. Ashleigh and Emma were professional, friendly, helpful and found us a tenant quickly. We would recommend using them and would return to them again ourselves.

S. W.

We received an excellent, professional and friendly service from start to finish. Not having used John Francis before for letting purposes, we were very impressed by their level of customer care. After an initial enquiry about engaging their services, we were contacted a few weeks later as promised and then kept updated at every stage from the initial advertising of the property through to the moving in of tenants. Nothing was too much trouble and all queries were answered and dealt with in a timely manner. We would recommend John Francis without hesitation and will definitely be using John Francis again in the future when letting out a property. Many thanks to Emma Holborn and Ashleigh Fenton!

G. L.

I can’t believe the amazing service I received from Ashleigh when renting my home. She explained everything and give a really warm welcoming smile and sense of humour that made my viewing experience a single woman stand out compared to other estate agents I had viewed houses with. Thank you for the experience!

L. J.

I have never rented before hand and Ashleigh Fenton at John Francis answered all my queries as soon as I emailed or telephoned her. Nothing was too much trouble. She acted professionally and efficiently in passing information between myself and the landlord and was such a supportive person throughout a difficult time for me. I would highly recommend John Francis for letting or selling a property. Outstanding service.

Y. M.

I contacted John Francis, Gorseinon for help in looking for a property to buy and I spoke to Mags, an amazing lady with excellent customer assistance. I was updated regularly and spoke on phone etc if needed. Also Julie assisted me with viewing properties and again if any new addition I was contacted straight away if suitable for me. I would recommend if buying or selling property. Thank you Mags and Julie.

E. M. R.

Ashleigh’s care and attention from the day we met her was second to none. She guided us carefully through the rental process to secure our property and was always more than willing to answer questions. I would definitely recommend John Francis in Gorseinon, as well as Ashleigh’s expertise.

C. T.

Just moved into our new home rented through John Francis. We dealt with Ashleigh who was amazing from start to finish. No hick ups and kept us informed of the process all the way through. Great service.

S. S.

Can’t recommend John Francis is Gorseinon enough. It was my first time moving out into rented accommodation and Anna and Emma were great. Made everything at ease from my first point of contact all the way through to getting the keys and even helping me after I moved in and making sure I was happy. I can see that you put customers first and you care about this stressful time for some. Thank you Anna and Emma!

M. M.

Very impressed with the service by Ashleigh in the John Francis estate agents. the whole process and experience was amazing! and Ashleigh made it soo easy. True asset to the team. Such great service! I highly recommend!

S. L.

Professional, friendly, courteous and efficient, what more can I say? Having just moved to the area, I needed to find a place to rent ASAP. The team at John Francis went above and beyond in arranging a Covid-compliant viewing, keeping me well informed every step of the way, and finally getting me a lovely place to rent. Moving is a stressful experience at the best of times, but my experience as a tenant has been made so much smoother as a result of choosing John Francis, and a special thank you to Ashleigh and Emma for their assistance throughout the whole process. 5 Stars, would highly recommend!

D. G.

I can highly recomend John Francis. After enquiring about one of thier rentals I was booked in for a viewing the next day, the whole rental process was fast, polite and professional. As a first time renter, I had a lot of questions and Ashleigh was always happy to help and was swift to respond to any of my questions.

C. H.

Fast, efficient and very professional… needed a rental property at very short notice. Ashleigh was extremely helpful and made the process very simple.

C. R.

Our experience finding a property to rent was supported and made easy by the staff at JF. Ashleigh was helpful, friendly and responsive. We were communicated with throughout and every step was transparent and supportive. Beginning our let with them as management has been amazing. There are easy routes of communication and response is efficient. We would highly recommend the team at JF x

R. R.

I’m very impressed with the service I received from John Francis Estate Agents. Carl was brilliant throughout, very approachable, friendly and professional. Carl and the team made things so much easier for me during quite a stressful time always keeping me updated on the progress of my application. I would recommend Carl and the team to anyone, keep up the good work and thanks again.

C. C. E.

Ashleigh has been incredible to work with and has made what could’ve been the most stressful experience a real delight . No ask was too big and she went above and beyond throughout the entire process. Couldn’t recommend her more, professional, responsive and charismatic.

I. Z.

I had a very good experience renting a property with them. I had to move at a very short notice and was unable to find a property. They reassured me that they will find me the best property according to my needs. Emma, Ashleigh Fenton and Carl were extremely helpful and I was able to move in to the property with ease. Thanks team.

M. E.

The Letting Team were extremely helpful in assisting me to find a property to match my needs. They're very good at keeping you updated and always return your calls on the same day. I'd definitely recommend them.

K. C.

Outstanding service from John Francis Gorseinon. Would definitely recommend. Davina and her staff have been really professional throughout and nothing was too much trouble. Communication was excellent, which made the whole process of selling our property so much smoother. Thank you for such a friendly service.

M. L.

From the get-go, the team were professional, informative, and an absolute god send in a transaction we weren’t familiar with. We’d tried selling twice before with other agents, but John Francis are in a different league. We had a stream of viewers, and ended up with 3 offers at asking price. The team spoke to the solicitors when I couldn’t get any sense out of them, and explained everything with crystal clarity every time I asked...they also demonstrated a massive amount of patience with me and my million questions! Thanks to everyone for making the very best of a stressful process. Mortgage Consultant Paula was also an absolute star. I’m self employed, so getting a mortgage turned out to be far from the simple process I assumed it would be. However, she persisted after I’d resigned myself to having to look at a lesser property, and found me a mortgage with a fantastic rate....I’d have paid any rate at that point, so this was a welcomed surprise! So from start to finish, the entire team at John Francis Gorseinon were outstanding, and after this experience, I’d recommend them not just to anyone, but to everyone!

M. B.

The team at John Francis were absolutely wonderful in dealing with our letting process. They took us through the whole process in an extremely clear and swift manner, were so kind and helpful. I cannot thank Emma and Ashleigh enough. Many thanks!

c. j.

We have recently rented Via John Francis Gorseinon and the service has been amazing. Ashleigh has gone above and beyond throughout the whole process and she is always at hand if we need anything. Great letting agents, Highly Recommend!!

D. H.

We found the management and staff at John Francis Gorseinon extremely professional with an excellent knowledge of the local area and more importantly always very courteous, friendly and were reassuring at all times. We were contacted to be informed of viewings and these were also confirmed by text. We were also kept informed of the comments from the potential buyers after viewings. We were particularly pleased with the Branch Managers negotiating skills which actually resulted in an uplift over a previous offer we had already accepted due to the previous buyers wishing to purchase another property. We have since asked John Francis Gorseinon to now sell another property for us. Thank you all for your very professional ongoing service

C. D.

Courteous, timely, detailed support for property rental. Will certainly use once again when we next need to renew a tenancy

T. J.

John Francis were professional, responsive and easy to work with. Our property was sold quickly and at a great price. They responded to any queries we had almost immediately throughout the whole process. I can't recommend them enough!

M. M.

Had a pretty frustrating time with the solicitor handling the sale however the help from everyone at John Francis to get things moving went a long way to ease the stress as time went on. The continued contact was really appreciated and whoever I went through to at the branch was always lovely and helpful.

S. M. J.

John Francis have managed my property for years. I would just like to say that the service given by Ashley and Carl in the Llanelli branch has been outstanding and they have been extremely professional and helpful in the sale of my property. Would highly recommend.

I. D.

I found all the staff at John Francis Estate agents Gorseinon to be most helpful, in particular Ashleigh, Emma & Carl. Thank you all very much indeed & would not hesitate in recommending you to anyone in the future.. Ian Davies...

J. T.

Cant recommend John Francis enough! I have been dealing with Ashleigh in the gorseinon branch alot recently and she is super helpful, attentive and polite. I am looking for a property to rent and during the current pandemic it is proving to be difficult, Ashleigh has gone that extra mile to try find something that suits what I want. Thanks for such proffessional and friendly service!

S. T.

New review for March 2022 The Team at John Francis have found me a new Tenant really quickly and avoided any empty days - excellent service again and the Team definitely deserve a 5* review. Thank you. My previous review from 2020 I have been working with this Estate Agent for over 10 years and they have consistently found me good Tenants in good timescales and kept the empty periods to an absolute minimum.

C. V.

Thank you lovely Hayley for your professional service in finding me a superb tenant for my apartment in 2018. It was a pleasure using your company in Gorseinon and I have since recommended your services to my friends. The inventory service you organised was also very professional. One small point is that I would however recommend that the energy company for electric and gas is chosen by the tenant and not by the letting agent and that this is made very clear. I look forward to working with you and your colleagues again.

M. J.

Thank you so much to Ashleigh and everyone at John Francis in Gorseinon. Nothing was too much trouble for them and they made the whole experience as stress free as possible. Very positive experience whilst finding a house to rent. Highly recommend!

V. S.

Ashleigh Fenton was very professional and also very helpful when my tech skills were sadly lacking. The process of letting my property was quite painless and stress free from start to finish.

S. C.

Communication was 5 star, made the whole process easy! As a first time buyer I was told buying a house was a stressful experience, not the case at all, they made everything simple, even during a pandemic we were able to complete within 6 weeks! Thank you and your team for you're great work!

L. P.

Hi Paula Clement Thanks so much for your support on helping achieve our goal of getting a house before it's too late. I would like to say that have really professional/polite/friendly from the start of us meeting right to completion/exchange of contracts so thank you so so much from the bottom our hearts we both appreciate it. I would recommend ur services also the services of countrywide as it has been the most smoothest journey of buying a house. I want to say thank you sorting the house insurance info out 👍🙏 Thanks Les/Zoe

p. c.

Davina and her team are 'amazing'. Open, honest, clear. Always there to help and support. I believe they are an extremely fine example of how Estate Agents should inter act with people. Non sales talk, all support and consultative. Extremely hard working and good 'team'.

T.

Excellent service by Gorseinon Lettings Manager Emma and her team, we were very impressed. The team marketed and rented out property within a few weeks of instructing them. All of the staff we had dealings with we’re both prompt and professional in dealing with our enquires which made the whole process straightforward. We would highly recommend this agent and wouldn’t hesitate to market another property with them.

C. S.

Everyone I spoke to was incredibly polite and helpful, Ashleigh especially is great and went out of her way to help me out. Communication is great and I highly recommend them! Many thanks to everyone 😊

O. L.

Me and my partner used John Francis in Gorseinon to move in June, Carl and the team were Friendly, open and have always been quick to responding to our queries from the start. Would Highly recommend. 👍

P. H.

Out standing stress free,Davina and her amazing team helped us with the quick sale of our property with brilliant care and attention at every stage of the process we would highly recommend John Francis both for selling and buying property.Pam and Robin.

O. E.

My Partner and I have rented 3 properties through the Gorseinon office over the last 3 years. The property we are now in is a bungalow and it is about 5 minutes away from my place of work. Emma Holborn and all of her staff went out of the way to match our list of requirements to this bungalow which is proving to be a very comfortable home. I also know that should we have any issues the ladies at the Gorseinon office and the maintenance teams are only a phone call away. My partner and I would have no hesitation in recommending Emma and her staff for anyone looking to rent a property.

S. J.

Just completed the sale of our house in Gorseinon. Phew! We did things the wrong way round - buying first then putting ours on the market. The team at John Francis were brilliant - guiding us through the 'wobbles' about buying out new house then keeping us informed throughout the sale that followed. Davina and Mags are so professional but at the same time warm and reassuring. The two Helens and Holly were lovely when conducting viewings and our mortgage requirements - as retirees 'up-sizing' considerably - were ably handled by Megan. Enjoy the prosecco, girls - you earned it!

J. R.

A big thank you to all there at John Francis Gorseinon for helping me steer my way through the preparations for letting my home. A big shout out to Ashleigh Fenton whose professionalism went above and beyond what I expected. Always at hand to answer my many questions, what a team, first class.

H. J.

Very pleasant and easy experience with the team at John Francis Gorseinon. I was kept informed throughout and I didn’t need to chase which was refreshing and much different from other agents I’ve dealt with as of recent. The ladies, in particular Davina, went the extra mile to ensure I felt looked after. I’m 7 months pregnant and moving house which is very stressful, however the team ensured I didn’t have to run around and harass people for updates. Very positive experience all round. Thanks again.

A.

I used John Francis to purchase my property, Davina was extremely helpful the service provided by her and her staff was second to none. Davina really went above and beyond to help me purchase my perfect property. I would definitely recommend using John Francis Gorseinon branch when selling or buying a property.

G. M.

I have had an absolutely amazing service from John Francis in Gorseinon, the letting team there are professional, responsive, quick and always at the end of the phone to answer any enquiries I had. As a landlord it's also good to know that you have that quick support when you need it and that they are finding the best tenants for your property. I cannot recommend them highly enough.

j. t.

I called in the Gorseinon office last week and met with Mags, who was very helpful, talking the time to talk me about the type of property I’m looking to buy. Was good to know I can do it all “under one roof”, as Mags talked to me about their mortgage and conveyancing services too. Hope to use their services in the near future. Thanks again, Mags for all your advice. Regards, Julie Thomas

G. P.

I have always been impressed with the quality of the service I've received from the Gorseinon office. They have been professional both online and face to face. I'd like to give Emma Holborn a special mention for her courteous and pleasant manner. Thanks Emma.

s. p.

We were first home buyers and very lucky to deal with Paula Clement.Very profesional and felt right from the first phone call.Everything was explained into the very small details,all the paperwork sent on time,always answers the phone calls,responses even after work.The whole process went smooth.We strongly reccomend her services.5 stars-honest review! Diana&Svetlin

M. l.

We had a very easy and amazing experience moving into our new house, Ashleigh was fantastic and really helpful. Thank you so much!

S. J.

They’ve been fantastic, especially during the last very difficult year. Really approachable and helpful and nothing is too much. Would definitely recommend them for any rental properties.

J. B.

I have been with John Francis for many years & Emma & all the team have been amazing & always helpful, & can't recommend them enough , & when renting your home out you need someone you can trust & knowing they take care of it , it take alot of pressure off my self . Thankyou Emma for everything. Julie belton

A. L.

Both Mags and Davina at the Gorseinon office were incredibly helpful. Their knowledge of the local area was far better than other Estate Agents I had spoken too, which in turn meant I got a better sale price for which I am obviously very grateful.

S. B.

I went through John Francis in Gorsienon for a flat rental and I can’t thank Ashleigh and the team enough for making my move a very pleasant experience. They were all very informative and polite and a credit to their profession . Many thanks again Steve .

A. A.

Emma and the team have been very professional throughout the entire letting process and ensured good communication. This gave me reassurance as a new landlord. Thank you. MG

M. T.

John Frances in Gorseinon have been managing our home for over 4 years now and they have always acted appropriately and promptly for us and for our tenants.

I. Y.

Great service and very happy with how responsive Ashleigh has been to make sure all my queries were met! Would recommend!

E. B.

We had a very complicated sale with no end of problems every step of the way. I cannot fault Davina and Mags as they went over and above their duties to ensure the sale of my house and to keep my sanity in place during this incredibly stressful time!!! Thank you so much for everything girls!!

M. L.

We have dealt with Davina and the team in Gorseinon Sales recently and found them to be knowledgeable, and approachable. Always able to answer any question we had and made the whole process easy for us. Would recommended.

K. D.

Have dealt with this office for many years, always very efficient and professional. Staff very knowledgeable and helpful, Davina, the branch manager always going the extra mile to progress sales.

T. L. o. L. T. G. S.

Brilliant service experienced for lettings!

C. E.

Amazing service from Emma, Hayley & Victoria at the Gorseinon Branch. Quick and efficient service and the girls were excellent throughout! Highly recommend the Gorseinon branch of John Francis!

J. H.

Having never rented before the ladies at Gorseinon Branch walked me through the process, always cheerful and willing to help, i have now moved in and they are still very polite and helpful with any questions i have. thanks again.

C. G.

Happy with them. Well done Ashleigh who displayed great customer service.

A. C.

I've just taken on a tenancy with John Francis. Ashleigh has been brilliant answering my endless questions and checking the detail An excellent experience all round

B. G.

Professional, honest and speed on Letting arrangements.

K. J.

Anna Thomas was very professional, friendly and informative. She made us understand the process fully & she was great! Thanks Anna.

C. V.

Ashleigh was amazing throughout the whole process.. such good service!

m. e.

I have worked with the lettings gorseion branch over the last 8 years. Emma , Toria, Hayley and Sally are professional, helpful and i couldnt recommend them enough. Thanks girls!

G.

Found a new tenant for my flat with minimal fuss & in super quick time. Will definitely use again.

M. W.

I am pleased to be able to recommend john francis lettings gorseinon managed by Emma Holborn and her team , I have had a property managed with this branch since 2011 and have had a excellent service from them, a very professional service , thank you

E. C.

Really recommend John Francis they adapted to our needs as we were selling a property from a distance and went above and beyond to make sure everything was taken care of!

M. R.

Excellent service, all staff very friendly and helpful, especially Davina Lewis. Made selling from a distance a very smooth process.

A. M.

Great team friendly and supportive. Highly recommend if your looking to rent. Reliable and dependable service.

L. H.

Rung up regarding lettings and received some fantastic help and assistance! Big thank you to Anna from lettings. A brilliant service.

C. C.

I was greeted by Mags who was very welcoming and gave me ideas for a new home that I hadn't even considered previously, great service, thanks for your help

R. H. (.

Very friendly, did all they could to help us out going from student accommodation to more professional lettings.

L. C.

Fantastic service!! Dealt with Carl Morris who was very polite, friendly and informative.

T. S.

Highly responsive, amazing service from start to finish on the whole rental process

D. K.

Emma and Anna from Gorseinon branch were amazing and a great help in the process.

J. J.

Extremely pleased with the service I have received which was delivered in a professional and friendly manner.

e. l.

Very helpful and patient. No regrets and just recommend

N. E.

Good agent that takes the stress out of being a landlord.

J. N.

A professional and responsive experience. Thank you, Carl.

P. C.

Totally confident in their thorough and reliable service.

a. m.

Overall great especially as I was trying to move through the pandemic

J. A.

Great team helpful & professional

J. L.

Extremely efficient and helpful.

H. R.

First class service

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