Reviews of Richard James Estate Agents - Wroughton. (Real Estate Agency) in Swindon (Wiltshire).

Richard James Estate Agents - Wroughton

128 Reviews

108 Comments

Real estate agency

Real estate agent

80 High St, Wroughton, Swindon SN4 9JZ, United Kingdom

Description

Information of Richard James Estate Agents - Wroughton, Real estate agency in Swindon (Wiltshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Richard James Estate Agents - Wroughton

Reviews of Richard James Estate Agents - Wroughton

C. B.

Hayley was an absolute star when she progressed the sale of my property. Nothing was too much trouble and she always went above and beyond, taking on a load of stress off my shoulders so that my move went really smoothly. I can’t praise her highly enough. She is incredibly friendly and supportive, but also unfailingly professional.

D. B. S.

Hayley and staff have been very supportive during the course of our purchase of our new home. Hayley is very informative and was always happy to help with any concerns and always kept us fully informed. Thank you Hayley and the Team for everything. Debbie and Bob.

J. C.

Hugo was a brilliant help with selling my property. Professional, attentive and a great communicator equally patient with my constant calls .His knowledge of the local area was an advantage too. Many thanks to the team.

J. H.

We found Hayley and indeed all the Richard James team, very helpful and understanding throughout the whole procedure of buying and selling. Strongly recommended.

T. T.

The service and approach from the team here has been excellent from day one - and in particular we have heartfelt thanks for Hayley who has been relentless in the pursuit of progress on our behalf - she is an absolute legend!

S. C.

Hayley was amazing, she advised on both sale and purchase. She is definitely the reason we would return to Richard James Wroughton

A. P.

We sold our house and bought our new house both through Richard James. They were professional and friendly throughout the process, but what really made this whole thing a positive experience was having Hayley, our lovely, helpful and friendly sales progressive. Hayley was fantastic and took a lot of the stress out of it which was much appreciated! Always on hand to help, she really was invaluable.

A. R.

Excellent friendly service from everyone I came into contact with at the Wroughton Office. In particular I would like to single out Hayley Walden who was superb in many ways, not only in terms of keeping us informed about what was going on and answering our queries, but also by being pro-active in following up and in responding quickly and in detail. House selling is nearly always a trying experience but having Hayley there at all times right up to Completion made a huge positive difference. Also the fact that she was always in contact with the buyers and their solicitors as well as ourselves throughout the whole process meant that we were far better informed about what was happening than if we had to just rely on dealing with our solicitors. Plus everything done in a cheerful and positive manner. Invaluable. Well done Hayley.

T. W.

We didn't chose to go with Richard James for the sale of our house, but we certainly wish he had. We went with an online estate agent with absolutely ZERO after sales care. Hayley Walden in the Wroughton branch was our sellers after sales negotiator, she was great and chasing solicitors (mine, our sellers and even our buyers solicitors). She would call regularly with updates and was very helpful along the way! Would definitely recommend Richard James, thanks Hayley.

j.

Absolutely can recommend Richard James for making the process of moving less stressful. Our main contact Hayley was amazing, as are the whole team. We were kept up to date and all our dealings were professional and friendly. Little touches like the gorgeous bouquet of flowers and wine with a welcome home pack also made the move extra special. Thank you so much.

M. P.

This Estate Agent was very helpful from beginning to end and kept me up to date with the progress of my sale. Hayley was always ready to help with any setbacks and I felt that I was given personal service at all times.

V. G.

Richard James were brilliant. They did everything they said they would and more. Hayley Walden, their sales progressor, was very attentive, efficient and stayed in contact throughout the sale process. I highly recommend them.

A. T.

Fantastic experience buying our first home with Richard James. Hayley was brilliant at helping us through the process and we love our new home!

C. B.

Hayley and all the team in Wroughton were a great help in the purchase of our home. Even when others wouldn't communicate Hayley and the team were always available. Prior to finding a house to offer on they were the only estate agent to keep in contact and give the impression they were actually there to help with the house search

A. D.

I only Purchased from Richard James, not sold. Hayley Looked after me extremely well, keeping well informed of my purchase. I am very pleased with the service I received, Thank you.

B. G.

Hayley was our key contact at Richard James after we accepted the offer. Hayley has been very professional throughout the process and providing guidance each step of the way. Hayley is a super problem solver and helped us with a few challenges. Highly recommend RJ - great service all round

L. K.

Hayley at Richard James was amazing. Very informative and helpful in getting our house move go through. Whole team were very responsive. I would definitely recommend them for use with buying and selling houses.

C. H.

We’ve bought our new home through Richard James and have been impressed with the service provided, particularly by Hayley. She has been on hand throughout, keeping us updated with the progress and answering any queries we may have.

M. B.

Hayley has efficiently and expertly managed a sale complicated by covid, probate and one of the sellers not living in the UK. She has always quick to respond when required and gentle in her reminders for me to respond when I was not up to the mark. Thank you for excellent service from the initial viewing to completion and handover

L. A.

I have been hugely impressed with Hayley Liz and the team in Wroughton. Buying an older property I have had numerous concerns that Hayley has dealt with brilliantly, always efficient, always friendly and always responding quickly. I would definately recommend this agency to anyone. They go above and beyond expectations.

K. V.

Hayley Walden of Richard James has been an absolute star !! Hayley has kept us in the loop at every stage of the process. Selling and buying houses is an extremely challenging process but with Hayley on your Team everything is soo much easier and even enjoyable. If you are thinking about choosing an estate agent then also make enquiries about the after sale support team - in reality they are the unsung heroes of the whole experience. Once again .... THANK YOU Hayley for all your ongoing support. Best Kirsten & Paul

L. B.

I know Estate Agents get a lot of flack and over the last two years we have tried so hard to move with limited houses for sale and a booming price market it has been extremely hard. We choose RJ as they are the main agent for Wroughton and boy do they know this place. I was so impressed with the personal and attentive service we reciibed both when selling and purchasing. Callum especially went above and beyond to find us our next home. They knew do much about what was coming up and what the true value of many houses were that I felt I completely trust their judgement. Where RJ really came into its own was once the sake was in and we were working with Sales Progresser Hayley. She offered us the most incredible service and made sure everything was being pushed through in all areas. This was invaluable especially atm with such a busy market. She was always available, polite and supportive. I truly believe if it weren't for her there is no way we would be in our new home. Thank you RJ for outstanding service with special mention to Hayley and Callum. A huge assett to the organisation

C. D.

Richard James staff have been extremely efficient throughout the whole process of marketing and selling our house. Everyone works so hard and deals with everything quickly. Honestly, I can’t fault them. I love the way Jess, Grace and Hayley are really enthusiastic and positive about any home they are selling. What makes a massive difference is that they build such good relationships with buyers and sellers, making the whole process as easy and smooth as possible. We trusted them and their honest advice during the past few months, and had absolute confidence in them all. Thanks so much!

S. W.

Sales progressor Hayley Walden was just what we needed at a stressful time buying our house, she did lots of chasing on our behalf and was quick to report back to us with updates etc. Very friendly and helpful. I would highly recommend Richard James estate agents, they go out of their way to help because they understand buying and selling houses is a stressful time.

G. H.

Thank you Callum for getting our property on the market so promptly, taking great photo's and being professional throughout. A massive thank you to Hayley also, who has communicated amazingly throughout the sale process and kept us up to date with emails and calls. Hayley has been so friendly and supportive. She kept on top of everything for us making us feel like we didn't have to worry about a thing (which has all been done during Covid-19). We will definitely be using you again.

R. Y.

The whole team at Richard James have been fabulous through this process. Thank you to the team doing viewings and answering queries and to Hayley for guiding us through the last few months. Rebekah

A. G.

Staff were very helpful and consistently supported us throughout the process. Hayley at the WROUGHTON office kept us informed and was more useful than our own solicitor in terms of getting the job done.

R. O.

Hayley was a pleasure to work with. She was most professional and kept the sale progressing moving at a very fast rate, which is exactly what we asked from her. Thank you Hayley.

S.

I have been communicating frequently with Hayley Walden from Richard James EA for last few months with regards to the purchase of a property at Wroughton. In her capacity as a sales progressor, she has been excellent in all respect. She has been throughly professional, was clear in her communications, and always ready to walk that extra mile to help me out with my numerous queries. I shall definitely consider to take the service from Hayley and Richard James EA in future, should the situation arise.

A. C.

Hayley was absolutely brilliant from start to finish. She worked tirelessly on my house purchase, liaising closely with multiple parties and communicating with me throughout the process. She’s a dedicated professional and I can’t praise her enough. Thank you Hayley and Richard James.

c. b.

Very professional estate agents. We received excellent service. Thank you very much !

J. D.

Richard James has provided excellent support and guidance in the selling of my house in Wroughton, Swindon. All staff have been profession and helpful throughout the process. Particularly Callum Aslantepe for his energy and flexibility in negotiating the sale and Hayley Walden for her persistence and good humour in navigating the long journey from Sold Subject to Contract to Exchange. Many Thanks guys

M. C.

We couldn’t rate Callum and Hayley highly enough. They went above and beyond to ensure completion on a very tricky purchase. Easily contactable, very responsive and extremely accommodating. A very professional service all round.

A. C.

I can fully recommend Richard James and all their staff who have been so helpful at all times during the sale of my house here in Wroughton and also in the purchase of my new home in West Wiltshire. Without the support and advice from the ever helpful Hayley Walden during the whole process up until achieving Exchange and Completion I would have gone completely mental!

L. D.

Having made on offer on a property back in November 2020 our journey has been full of peaks and troughs. The one redeeming factor through out has been a lady called Hayley . Without her I think we would have lost the plot a long time ago. Excellent service from all staff members thank you so much.

M. M.

Richard James weren't my agent, however I did buy a house they were marketing. Hayley was brilliant at chasing the chain (there were 10 of us) and keeping everything moving for us. It was reassuring to know we were being kept informed.

M. C.

First time of selling a house and apart from what seemed to be excessive diligence by the buyers solicitors it went well. If I had to sell again l would have no problems with using Richard James again. Mick

H. T.

All the team were excellent at keeping me informed of what was going on with the purchase of my lovely cottage. Very friendly and professional, and nothing was too much trouble. Would thoroughly recommend.

S. W.

Hayley Walden was such a huge help throughout my purchase. She was very professional and responsive and supported me with my every need, she couldn't have done more for me! Thank you Hayley :)

V. G.

We've used Richard James in the past for selling and buying, and they would always be our number choice. They've a real friendly approach, listen to what you're looking for and wanting to achieve, and work damn hard to make it happen. I think Estate Agents have a tough job, buying and selling rarely goes without a hitch, but RichardJames certainly help to get to you to the end with minimal stress and hassle. A shout out to Jess, who has been superb throughout our latest purchase, she is a real asset to the Wroughton branch. Well done all, highly recommended.

I. L.

We have been very pleased with using Richard James in Wroughton to sell our home. Professional service from the outset, no surprises, very smooth process and to get a comment from one potential purchaser that the agents are the only ones they want to talk too is very reassuring! We've ended up with a deal we're happy with, in a time frame which suits all parties and even after fees, we're still better off compared to what cheaper online-only agents said we would achieve.

M. I.

Chelsea was fantastic, constantly chasing for updates and really driving the process forward. She not only did this for the house we were buying through Richard James , but for the entire chain. This really made things move quickly, without her i am sure the process would've been at least a month longer. Excellent Service!

L. B.

Fredy was extremely good to deal with. Always returned calls and did what he said he would. It felt like he really cared. A true professional. Hayley was on the case, always available and did a worthwhile job. At the start, I couldn't see the point of her role but as things moved forward, her preparedness to get involved and find out what was happening was invaluable.

S. B.

An estate agent I will definitely use again for any future home purchase. Ensured that we were kept well informed. Jo was amazing in managing my nerves as a first time buyer. Definitely glad they were the estate agents. Thank you Jo for making a stressful process worth the effort.

A. S.

I would like to say that the service from Richard James and Hayley Walden in particular has been first class. We always felt informed and supported throughout the sales process. Many thanks

D. B.

I had been badly let down by a local Marlborough Estate agent, who had had my mother's flat on their books for months, had only done a very small number of viewings, on which they had given me no feedback at all and then who - without discussion - suggested a massive price drop. I had met Ross Sutton, one of the partners from Richard James in another context and had been very impressed, so I thought I would give him a go. 'You mean you are moving to an agent without a presence on the high street', said the agent I had fired (who was then very difficult before letting go of the key). I liked Richard James from the beginning. Lots of viewings, good feedback after each one. Professional and up to date advice (e.g. on using Rightmove). The people working for Ross were also very good. I particularly liked the firm's good communication with me, representing their seller (my mum). In the end, we accepted an offer some way above the price recommended by Agent 1 (though in fairness still below what we had originally been hoping for, but that's the market for you!). Then their sales expediter was very good in getting me to do what I needed to do to exchange contracts on a timely basis. All very professional and good natured and a pleasure to do business with. I recommend them whole-heartedly!

J. W.

We recently sold and purchased through Richard James and have been thoroughly pleased with the service we have received from everyone. Richard, Ross and the teams in both the Old Town and Wroughton offices were very friendly and professional, always available when we needed them and made what was a very ‘testing’ time for us, a whole lot easier. The support we received from everyone was amazing. A huge thank you also to Jo Costin in the progressions team, my life line through the whole process. Jo was exceptionally compassionate, supportive and helpful

J. G.

Richard James dealt very efficiently and speedily with the sale of the property. Details were quickly put on the website and an offer came in soon after. Throughout the process Hayley kept us right up-to-date with proceedings until completion.Well done.

R.

Estate agents were friendly, helpful and generally lovely to deal with. Quick responses and always happy to answer questions, brilliant service especially as s first time buyer they were always pleasant and really useful with giving me the information I needed. Would recommend this estate agent to anyone. When going into the branch, has a lovely greeting and was clean and a super nice environment!

P. D.

Thanks to Hayley Walden at Richard James in Swindon, the sale of my late Father's property was completed most efficiently and professionally. Regular updates from Hayley made the process easy and effortless. Paul Davis

R. W.

Richard James have helped a few members of my family with house purchases in the Swindon area - in fact, I remember Richard James driving my father and I in his car to view the family home in which we spent many happy years - I was 7 years old at the time. It was fitting therefore, that the house my wife and I wanted to buy was a Richard James posting. There is a clear reason that Richard James do so well in the local area - and I believe it is largely due to the dedication and professionalism of their excellent staff. The purchase of our home (exchanged contracts yesterday) could not have gone smoother and the staff at Richard James were excellent from property viewings all the way up to exchange of contracts. I have nothing but praise for the entire team with a special mention to Callum Aslantepe who we first dealt with for viewings and sale negotiations and then a smooth transition over to Chelsea Parr who handled things after our offer was accepted. Both Callum and Chelsea were absolutely fantastic - always keeping me well informed on progress, always giving good advice - nothing was too much trouble for these 2 superstars. Many thanks Richard James, and many thanks Callum and Chelsea - you helped to make what should have been a stressful and turbulent couple of months into a smooth, and at times, dare I say, enjoyable experience! Hats off to you both!

M.

I would like to recommend high professional service provided by Hayley Walden. Her effectiveness has led us to bought a house even in such a difficult situation as COVID 19. Very nice personality and manners.

a. m.

We found Hayley and Sharon to be very helpful and quick to respond to any queries that we had , also tried very hard to help process the whole traumatic experience of moving house as quickly and professionally as they were able to. We recommend them.

C. B.

I am a mortgage broker from TED Mortgages and Hayley has been helping with the progression of one of the sales involving one of my clients. She has been brilliant and really has gone the extra mile. Thank you Hayley.

S. D.

Richard James were absolutely brilliant during the sale of my property. From arranging viewings to dealing with the buyer and solicitors, their service was impeccable. I would definitely recommend them without hesitation.

S. S.

They were all really helpful Hayley was our communication person, who did keep us up to date as much as she could. Very please with the service. Would definitely recommend.

T. M.

Had a great experience with the sale of my property with Richard James Estate Agents in Wroughton,Ross,Callum,Jess,Fredy were so helpful and the sale went without a hitch.Also special thanks to Hayley Waldon ,Sales Progressor exceptional ,hope she.s recognised for her service. Thankyou. Therese and Kevin

A. M.

Brilliant, Personal, Honest service from Richard James. Can't possibly say thank you enough to Ross from the Wroughton Office. Without him I have no doubt that what was a very complex chain would never have completed. Ross intervened and negotiated with the various solicitors on a very regular basis, well beyond the remit of his job. His network of useful contacts in Wroughton was also extremely helpful. A very mature, well-measured and well executed service from Ross. Thank you again :-)

s. s.

Hayley at RJ dealt with our onward purchase and was integral to the process from start to finish, always kept us informed on progress and ensured that traction was always maintained.

M. Z.

Perfection, very organised. No hassle. The experience was pleasant. Vivienne was very informative and had managed the entire transaction with high levels of professionalism. Thank you!

K. M.

If you are selling / buying I would 💯 recommend Richard James! I would like to thank... Barry @ West Swindon RJ Hayley, April & Callum @ Wroughton RJ were all very responsive and did everything possible to ensure the move went smoothly. Thank you for helping me find my dream home! 🤍 🏠

N. W.

Hayley was so helpful and supportive, without her help I don't think we would have beaten the stamp duty deadline - thanks so Hayley you are brilliant.

R. M.

Hayley was professional, caring, responsive and energetic in the pursuit of our interests. Delighted with the service.

S. W.

Really impressed with Chelsea who very effectively kept the sale process moving whilst keeping us up to date. She was very helpful. Ross also very professional and competent.

J. Y.

Very smooth and efficient process! Jo Costin did a great job of following up and making sure everything was moving forward in the sale. A great company with strong branding and positive Passionate employees

R. H.

Having used Ross and his team to sell our investment property in Wichelstowe (of which he got us over the asking price) in 2015. We had the recent pleasure of dealing with him and his team to purchase our 'Forever Home' in Alexandra Park. He did a great job of getting the property through Swiftly, with updates at all times and even when there were slight hiccups in the chain. Ross acted quickly to get any issues resolved so we could move in the desired time frame for the chain. Thanks again...... Rebecca, Alex, Livvie and Ronnie The Dog

S. J.

Hayley Walden! Exceptional 5 Star service. Very responsive and professional in her approach. Hayley made a difficult transaction very much easier than it could have been. Thank you

s. b.

Our sale was professionally handled by Richard James in particular Ross Sutton and Haley Walden who progressed the sale. Would highly recommend Richard James to potential sellers. Stuart Burnley.

C. B.

We are continully told that moving house is the most stressful thing you'll ever do.. whilst this may be true, the process was certainly made much easier by Ross and his team. I was looking for a specific type of property so registerd my requirements with them.. 6 months later; after a lot of hardwork, they found our perfect home! I know they then worked tirelessly to broker a deal that all parties were happy with. Without their professional expertise i don't think we would have found our forever family home.

P. H.

Richard James were the Estate Agents for our Seller's, and they did stay in touch throughout the process and displayed pro-activeness in discovering where the chain was up to. Good clear communication, good job.

L. S.

Great service from a well trained team who know the market well. We’ve used them for renting and selling and have always been impressed with their service particularly communication. They are friendly but professional. I would recommend friends and family selling to use them.

S. H.

Hayley have been amazing and really helped me ! She makes everything easier, I recommend 100% this service !

G. M.

Fantastic service all round, 2 weeks on the market, 6 viewings. The Wroughton team are knowledgeable on the area/market, attentive to individual needs and questions. Highly Recommended!

z.

Very happy with the service Hayley has been a great help thanks

N. H.

An excellent company at the top of their game. Ross and the rest of the team in the Wroughton office are head and shoulders above the rest of the pack. It is rare to find such a quality agent. Highly recommended.

A. K.

Hayley was very professional and helpful, answering all of my emails quicklyand chasing solicitorson my behalf ! Thank you so much !

M. B.

Hayley was very helpful, answered queries and concerns quickly. Excellent service, would recommend.

V. B.

A very stressful house sale (not due to Richard James I hasten to add) but Hayley was my life line nothing was too much for her and she kept me informed every step of the way.

P. G.

We were very well supported by a particularly responsive professional, for which we are very grateful.

M. D.

Big thanks to the team at Richard James, especially to Liz and Hayley for handling our move in such a professional, yet personal way!

L. B.

A service second to none, not your run of the mill agent, ( not half hearted like some ) but a genuine devoted client based caring team. A* to Haley.

T. C.

Richard James delivered what they promised. We have been very happy with their service and would recommend to others!

R. D.

Jo from the progression team was brilliant, kept me updated on a regular basis and ensured that all the loose ends were tied up. Highly recommended

M. T.

Great service from start to finish, highly recommend. Fredy was faultless throughout the buying process, brilliant service.

D. L.

Wonderful service from everyone at Richard James, in-depth local knowledge plus great customer service made the whole experience as painless as possible

G. H.

Efficient and friendly service from the initial contact to the final completion. I was kept informed of progress throughout the process. Thank you to all concerned.

P. O.

Very happy to complete a swift purchase under the Wroughton Team, very professional and responsive throughout.

D. F.

An excellent service provided through what became quite a difficult chain to manage.

P. M.

Everyone I came into contact at Richard James either on the phone or in person was always courteous,friendly and helpful. Thank you all very much.

E. C.

Thank you Chelsea for being empathetic, kind and highly determined in helping us secure our first home.

C. J.

Excellent communications throughout the process, leading to an uncomplicated and happy purchase. Thanks!

S. V. G.

Professional and Friendly service throughout our experience with Richard James Estate Agents

J. C.

Very proffesional staff. Very polite. Easy company to do buisness with. Highly recomended.

C. P.

All the staff were very very helpful and friendly. Hope we can use you again.

M. s.

Excellent customer service, very helpful, easy to work with. Would recommend always

A. P.

Very happy with the service provided. Would recommend

K. H.

Great service. Did exactly what they said they would do and when.

m. S.

Good

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N. D.

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B. K.

T. N.

S. E.

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