Reviews of KFC Birmingham - Martineau Place. (Restaurant) in Birmingham (West Midlands).
KFC Birmingham - Martineau Place
Unit 23, 98 Bull St, Birmingham B4 7AA, United Kingdom
Description
Information of KFC Birmingham - Martineau Place, Restaurant in Birmingham (West Midlands)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
We don’t have any review or comment on this place.
Map
Open hours of KFC Birmingham - Martineau Place
Popular times
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Reviews of KFC Birmingham - Martineau Place
M. R.
Great service. Staff were very friendly, managed to grab some food just before closing time! Went back because I loved the food so much. Honestly this place is awesome!
E. O.
Very busy location and service took quite a while however it is the environment and general atmosphere that is most worrying in a manner of speech. This is not a place to enjoy a meal but rather pick up something and eat anywhere else. Have no pleasant memories of the visit besides a very friendly a d helpful cleaner who observed me being told there were no sauce sachets and somehow went off and came back with some.
There atmosphere is not welcoming and I probably will not be returning.
l. l.
Myself and my partner had a trilogy box meal each yesterday and have spend the majority of today being sick and in absolute agony! I called the restaurant to be told by the manager that I need to re educate myself as it’s not food poisoning baring in mind we both work in kitchens and we are aware of food safety, he then laughed and hung up. My advice- go else where!
E. F.
Really nice experience, Telma made it special with her creativity on the cookies crumbs
A. C.
Always fairly fast service at this branch despite it being city centre so always busy. I have, however, had multiple occasions where theyve got my order slightly wrong... Not a major issue but if you get home and then realise then it can be an issue.
C. Y.
KFC meals are always good bargain. My favourite for years.. Facilities here are constantly being cleaned, so the environment is neat and tidy.
A. S.
The service is incredible! We ordered our food and then went to wash our hands. and when we come back the order was ready. What a speed! And the quality of food very high too. Thanks!
T. J.
We had wonnderful lunch in a very sophisticated clean and relaxed setting, the staff were very friendly, and the food was very palette pleasing. Try the mock tails to cleanse an all round superb experience I highly recommend, I will be visiting again. 💯
a. o.
Really delicious and spicy chicken. Staff nice and chatty. It was an early lunch that kept me going on for hours on end until i went back home in the evening.
A. F.
It was the first time in a long time that I have had kfc, so ordering was a bit difficult at first but it's less problems. All in all the meal itself was very good.
S. A.
Food is always fresh and too hot to eat which is unusual with fast food so can't fault this KFC branch
K. K.
recommend hot wings sets,quite nice and crispy not too spicy!special chips not bad!😉😉
T. K.
I will like to say mariam was very nice to me as customer very respectful and nice person.
C. M.
Didn't have the items wanted, gave us diet coke instead of regular when receipt states regular pepsi, service wasn't bad, but the first time I'm saying that the inside of KFC smelt like wet dogs as well as my food, definitely need to be more hygienic as that is obviously not normal.
A. E.
I wanted a hot drink and none were available apparently. I had a child with me so doing lunch here was unavoidable. Food was fine.
L. M.
The food was hot and super good. The staff were okay. Overall the staff members didn't engage well, but seeing that it's the pandemic this is understandable.
The place is kept extremely clean, and tidy. I ate my food in.
My only issue with the store is their ordering screens. I do feel that they are very crammed and make it extremely hard for people to order comfortably
L. W.
Greqt customer service and great food but abit on the pricey side
N. m.
HalAl KFC. Great env. Make you feel lively
J. “. B. H.
Busy, just a shame you get sauce without asking or hand wash like the old days, by the time I got back to work, it was bland !!
M. O.
Hi, I forgot my AirPods case in there 1 hour ago . Please if is there save it for me
T. H.
Had the unlimited gravy meal cost £6.99 didn't enjoy it and not worth the money, it wasn't hot even the gravy
h. s.
Very nice and hygenic place ...very quick and fast order processing service
d. b.
Food was OK. Staff ola was really nice
D. H.
Very busy and fast paced but staff remains very friendly and helpful.
c. b.
The best
a. a.
Is good ordered on Uber eats all good and fresh thanks 👍
S. R.
lovely chicken great food and the burgers lovely lettuce and mayoinasse great food recomended
j. V.
Long cues some staff behind the counter is rude. Can tell they don't want to be there or even take your order. Puts me off coming this KFC
C. V.
Sometimes the chicken has flavor and sometimes it doesn't
Chicken wings are most often very burnt and lose their flavor.
K. B.
Food was hot service was quick
L. B.
Very Busy ... enjoyed our food
T. D.
Chicken was good and not so great ppace fir family
J. Y.
Very good food.
Cooked to order, tasty & hot.
However, the food did take a good 13 minutes to prepare, by which time the other members of our group had almost finished their food.
Also, all of the toilets (downstairs) were oddly out of order!
Should they then still have been open as a result?
B. B.
The service was good. The wait was a bit long to get your food.
d. m.
Very good especially as we just have come out of lockdown all safety issues are in place. The food was nice, fresh, tasty, hot. Customer service excellent
A. R.
3 stars because one time I bought a family bucket but they forgot 4 fries but good thing is they asked my ordered number and offer to give it to me for next time visit
S. W.
Good value but occasionally the person on the till does not listen to your order correctly example i said no maonase i ended up with maonase
C. J.
Really clean inside and food is quick. Staff are hard to understand as all are from separate parts of the globe and arnt the happiest or most friendly, well none of the females where. Asked for my fiver change in coins for bus fare and was looked at like I had insulted her.
w. J.
Food was great as always, but the cashier serving the pay till kept leaving her post to distribute orders even though people where still waiting and they had more than one person on distribution of orders. I felt quite disappointed that they feel this is a good way to keep customer happy 😡
K. O.
Food is nice and the shop is normally clean. I’d recommend the big daddy box meal a cookie and a krushem. But the krushem machine is permanently broken and the service is sooooooooooooo slow.
T.
Food was okay, staff kept confusing my order because they didn't call it and threw the ticket early. Bit meh.
m. c.
Just a basic KFC really, staff need to learn to count to 10 then as I ordered 10 pieces of chicken and only got 8, Ile make sure I check before I leave if I go there again
R. M.
Very darkly lit so makes it look dreary
S. J.
I don’t believe that reviews about whether just eat have done their job properly are fair or helpful to the restaurant. Just eat don’t check orders and should do. They deal swiftly with any noisy loitering riff raff unlike Erdington by exploding a security guard! My favourite branch in Birmingham. Always hot and crispy and they shouldn’t be blamed for taking longer during very busy times.
G. B.
Busy at lunch time but still got my food to me quickly
R. K.
Very good and tasty KFC chicken. Recipe was originally from the colonel from USA. Quite warm and my son liked it. Very interesting place if you are hungry and like chicken. Family bucket is my favourite item here. Parking is free too. I enjoyed at this place.
Y. F.
Food is ok but service not that good especially when it’s crowded
R. M.
Food was piping hot fresh and amazing. Staff were amazing and on got my meal I'm a timely manner .
J. D.
Food was hot and cooked well which can be unusual for a kfc.
J. C.
The three stars were for the staff the reason they didn’t get 5 stars was the food is overpriced standard fried chicken, you can definitely get better priced chicken pretty much anywhere now. Don’t fall for the kfc hype it’s just HYPE.
M. A.
This place is a warm friendly and very quick service, they are very efficient and well organized, everybody is welcome with a very friendly atmosphere and comfortable to dine in also, the food is always fresh.Come check it out they always have specials going on.
B. M.
Quiet a big KFC in comparison to most of them consequently the queue times aren't that bad but can be quite long. The food is very good in my opinion and often tastes fresh.
In terms of value it's very good and is much better if you use the kfc and collect the stamps.
Only problem i had is getting your order right and I found that they can miss out things or just plain get it wrong.
K. D. (. U. T.
One of the best in town its HALAL 🙌
Yes it tastes good
S. P. C.
I don't get in there much but once in a while I'd pop in for some chicken and corn on the cob. Staff are always friendly. Prices are reasonable. Seats are comfort. Toilets pleasant
R. S.
Went here about a month ago and the food was average.
I was looking at the reviews and some person said Africans sell dope here well yes they are there from around six PM in by experience. They are also not African they are British Jamaican men in the 20s like me.
Just beware of your surroundings when getting dark.
A. K.
Not bad at all however sometimes it's staff can be a bit funny with you you ask him questions they can get a bit snotty I know that might seem harsh but there's no need for it and sometimes it's how they come across
m. p.
They put ketchup on my tower burger along with mayo snd made it all wet and slippy .... not nice to have i shall be telling them to leave the ketchup out unless its mixed together with the moya to make pink sauce
T. F.
Ordered via Uber, food was absolutely lush! No complaints from us
F. A.
Need more bins, cleaner tables, cleaner floors. Definitely need a much better system of notifying customers when their order is actually ready. The number on the till receipt means nothing as the number displayed on the screen whilst you're waiting can disappear altogether and that does not mean that your order is ready, you can still wait quite a while for your order to be completed and given to you. This is certainly not a fast food restaurant. I've waited for over 20 minutes for an order on several occasions. Even citing that my son is Autistic and the delay is taking too long doesn't always guarantee a faster order. The staff call out your number from the receipt but at its busiest time of day you've no chance of hearing that clearly or loudly enough especially if like myself you have hearing problems or are profoundly Deaf! It's very chaotic in there and unfortunately all the food courier companies come in asking for their own customers orders and it holds up the queue and service for customers like myself walking in off the street.
A. A.
Quality service from the service attendant and the order was ready in good time
E. C.
Entirely adequate for a city centre outlet, expect it to be busy. Service isn't too slow, and the self-ordering machines are very helpful. Mostly clean and tidy.
A. T.
In our trip in UK, the first and the last meal was in KFC. I just remembered that the last meal(February 2018), even though there was a shortage of chicken so that not all the KFC shop can provide fried chicken, this branch could still have the provision of chicken, such that we can have a slightly happy ending for our trip in Birmingham, after the torture and discrimination from Brasshouse Language Centre.
T. G.
Amazing food, customer service on point, hygiene is perfect, modern.
However, lack of security a issue had a bad experience with teenagers fighting throwing chairs towards customers waiting.
A. M.
Place is so busy that it effects the wait times tremendously. On a positive note it pretty much guarantees fresh food so for me worth the full 10 mins to finally get my food
B. A.
Entirely adequate for a city centre outlet, expect it to be busy. Service isn't too slow, and the self-ordering machines are very helpful. Mostly clean and tidy.
K. J. M.
I love Visiting KFC. They make the best Southern fry chicken in the whole wide world.
E.
Good customer service, hot tasty meal, in house seating and eating with social distancing. Small place but doing a good job. Thumbs up.
J. P.
My sister found pubes in her chicken!!! (the chicken was undercooked) and very oily. I gave them another chance and it was okay but the third time there was a fake nail in my gravy! Still nice though
J. E.
Great quality kfc, can finally use colenels club stuff there. busy though but thats not their fault. also has terminals now; which is great for me becuase of my anxiety
T. A.
Amazing food and great customer service...unlike other KFCs I've been to
A bit of a wait during lunch and that but it's all good...FOODS AMAZING AS ALWAYS!!!!🥰😍🍗🍟🍗🍟🍗🍟🍗🍟🍗
T. G.
Chicken was great but the chips and gravy have been a bit naf for a while now. The place was clean and we relatively enjoyed our meal.
m. d.
I returned to this store last time a year ago because I did not like chicken, but today I said to try and I liked the chicken, it was cooked perfectly thx
M. C.
Good overall experience but they said only two sachets of ketchup for order. I think the only KFC in the world who does that
A. N.
Kinda small needs an upgrade
D. C.
The service is very slow. The orders are not done in order of being placed. Deliveroo, ubereats, etc riders barge their way to the front of the collection queue so that other customers cannot get to the counter.
M. K.
Good price and service
C. H.
I love kfc
T. E.
Never disappoints with food. Toilets were dirty though.
D. I.
Vegan burger is great. Food tasted good, and service was quick, but restaurant was really messy and bathroom was gross
S. E.
I really appreciate and love KFC But having found out that my Favourite Zinger Burito Meal has gone off the menu in most KFC Restaurants, I am very disappointed..Extremely disappointed but I will still recommend to all
D.
Its OK, it is KFC so its quite nice. However, the chicken i had was quite oily compared to the other KFCs i've been to. Service is alright.
S. J. 2.
It was clean and tidy when I was there. The staff were polite and the service good.
D. J.
Quick service, chicken doesn't taste too salty as with other KFCs
K. S.
Service is quite bad
K. T.
Great value for food. They need to do a big flaming twister wrap
h. m.
Kfc has went downhill especially this store, this kfc shop was alright, but I bought hot wings and it took them about 20-30 minutes while I finally got my order one of chicken wings were not cooked.
d. e.
Phone tonight that would’ve been nice to have the same size chicken staff very helpful and brought the food to us as we are blind but no Wi-Fi in here
T. F.
The great KFC tradition on display from the ambience to the automated order platform to the courteous staff.
D. i.
You have to be patient when you place your order especially when you go for a bucket...Friendly staffs and Good service
M. P.
The place has been going for years. Not the nicest part of town so credit to the staff.
S. S.
Yes and finger licking if not sucking good..it is my favourite foodie spot.. see KFC go get a good lunch or dinner ..or a very nice breakies
S. H.
Not to bad here just not the best at after school as big groups hang around
Food was well cooked staff were nice
Y. L.
Good food but always takes me a long time to get it.
j. b.
Busy Saturday evening. Downstairs seats closed. 2 mistakes made with my order but they were corrected after I was served.
C. R.
Lovely
Just really happy that I can eat inside
k. m.
Staff are great but it's never a good sign when there's a bouncer on the door when it's not even late evening yet. (Bouncer was a sound guy though)
S. H.
quick order friendly staff and tasty food kfc always best choice for a meal
D. B.
A Yahso nice it makes me want to buy the same thing twice KFC finger licking,,..
P. S.
We'll run establishment, very quick service even with a long queue and service with a smile too. We'll recommended.
A. O.
Clean and relatively quick service staff were pleasant and easy to talk too
S. B.
The food is very good i will recommend to anyone to try out KFC
N. D.
It is the nice food
C.
huge, very clean, staff were very attentive
p.
Good quality and hot food. Sometimes I travel from the other side of the city to com here and eat.
D. T.
Chicken tasty and crispy but latte often not hot enough and the security need to move on some of the loud riff raff that hang about in there.
R. S.
The food is not as good as before. Chicken is cold, burgers are burnt and it seems the team don't care about what they are making/serving.
E. B.
Staff are very blunt and strong words were spoken between staff and customers making it an uneasy environment
K. B.
Lovely food, very busy tho, that's a good sign,
R. W.
Whenever I go they dont seem to hardly get my order right. I always get hot wings but I dont hardly get the things I ordered.
S. S.
Reminded me of home while on trip over here. Delicious and the service was fast
D.
An amazing kfc in Birmingham. I will always come to this restaurant when I normally go in to Birmingham. This kfc normal has offers on and has friendly staff too.
W. O.
Fast simple and efficient
G. G.
No more visit cause contacless payments only and taking sensitive details about my visit. No accept such situation.
I. P.
Not a lot of counter staff. Filet tower burger was lovely though and was in one piece...bonus lol
m. w.
Really tasty food and polite staff.
T. V. Z.
Crispy crust was a bit soft, compared to other KFC restaurants.
T. M.
Amazing service.
R. T.
It was okay there but I never got my chicken wings wat I or when I got home I see that I never got it order n 2037
S. M.
Service was rubbish. Waiting 25 mins they didnt even offer a free drink
C. M.
Waited far to long for a bucket meal 35 m its was last day promotion though. Also food not fried long enough
e. c.
Yes the best, although I always struggle to find the mega box on the menu,great value,great staff, thank you.
A. Y.
Food always good, wait is OK and expected but few more smiles would be nice
A. G.
Food OK, missed items so had to go back up, luckily we decided to sit in not takeaway.
G. K.
Great food at value for money prices
C.
Loved that 80 chicken bucket, haven't seen a bigger bucket since my ex
Z. S.
Fresh food, and the oil isn't too old either. Wait times are a bit long though
S. R.
Food was good but services can be a bit better.
M. B.
Good food
M.
Nice staff, food comes out quickly and perfect 👌🏾
H. S.
Did you know KFC stands for KFC
A. M.
Really well seasoned
Kentucky in Birmingham does taste different to that in london ☺
P. B.
Aawsome
J. M.
Very nice ice cream and 7up was very nice . I will go again .
K. H.
Excellent and fast service. I was over the moon to learn this place served halal food.
D. R. (.
Good Food, Wait Was Too Long.
o. t.
yes l was there to day went with a old friend l haven't seen for sometime
B. M.
Food was standard KFC fare and quality but omg so slow!
C. F.
Not bad..they need more options for spicy chicken
N. C.
Decent place but no tissue no clean wipes no sauces offered
D. P.
I loved it! And the service was really fast and easy.
A. W.
Well...every KFC is the same but i
this KFC is huge, highly suggest going there!!!
J. b.
I like this place, great food..
D. H.
I find the staff friendly an efficient
M. H.
Chicken's good don't like the new 🍟
M. A.
Love kfc zinger burger.
S. S.
Nice and good value food, though a bit oily this time.
E. W.
Quite a long wait and food was nothing special, but it does a good job for the price and there were plenty of tables.
I. G.
Top level
I. B.
Its a KFC..sells great food
O. S.
Food served fresh,but there many who were begging within the restaurant
K. A.
Polite staff quick service and freshly prepared food
P. M.
Clean and good service one of the better KFCs
L. d.
Always busy, staff usually too busy doing anything but serving.
t. b.
Love the food it's amazing would eat here again
H. K.
not Halal, but lovely staff and service.
J. A.
Good 👌 for eating, But they close to early its not helpful for late night people.
s. T.
Food is nice, but service is a bit slow.
O. A.
Not recommend fast food unless you are very hungry and away from home
B. M.
Food is ok
V. P.
Fast service, decent food, no complaints.
b. l.
very juicy chicken better than the KFC in Birmingham 👌
J. M.
Food is ok ,could be better prepared . Some of a Stuff is a bit to harsh to people.
G. G.
It was ok the chips were very good
A.
Better quality than Mc donalds, but more expensive
O. P.
Clean and tidy
L. K.
I ordered an oreo krusher but wasn't impressed at all
M. m.
Haven't been to KFC for a while and was looking forward to it but to be honest I wasn't that impressed.
J. Q.
GOOD LOCATION JUST CAN BE BUSY SOMETIMES
K. N.
always busy! So the food is fresh
L. M.
It's chicken what else can you enjoy the crispy need of it
O. B.
It's very busy restaurant in the middle of the city centre and staff are friendly.
M.
4 a bucket share we ate alot. Would come again 4 sure!
F. M. (.
Lovely
A. B.
Had the new vegan burger, loved it.
P. R.
Self service is very slow
B. F.
Amazing, clean, tasty, just pure KFC!
A. A.
Good service, a trainee was on front, almost missed the train
S. V. (.
Great staff and fast service :))) x
A. M.
Deliciously unexplainable, As always It's finger lickin good.
a. n.
I'm the costumer care
T. W.
Quality on all items
C. L.
Great service, great food!
S. A.
Went a a few days ago quick service.
T. L.
Quick service 👍
C. N.
Very friendly staff and customer service are excellent service
c. w.
Just kfc. You know the drill.
N. F.
Its really small with not many staff to help
J. J.
Clean helpful staff food good
K.
Quite small an average service in and out in 2 minutes. Chicken too oily.
M. M.
CHICKEN! And it's less fattening than both McDonald's and Nandos
S. F.
Fast food, but long ques
d. r.
Finally, i got my food with no more missing lol
C. M.
Their chicken pieces are so small and not worth the price
I. -.
Lovely ice cream and delicious food and chicken
L. M.
Great casual place for a quick bite
M.
Yes its finger licking good.
B. B.
Shop Was clean not busy
F. M.
So delicious burgers and chicken
A. J.
Service could be a bit better
S. Q.
Always miss some of my order when I check the package.
A. M.
Love it great fast food
A. j. f.
Best chicken cold chips
A. M.
Cleanliness is an issue there.
c.
Busy town n still fast service
g.
Not bad waiting time is massive
J. F.
What's not to like, be prepared to wait though
S. A.
Food nice. Me English good.
W. B.
Nice place to eat in good fresh food 🍲
N. k.
Because the food is nice 👌
J. M.
Nice treat for the kids.
M. M.
The best place for a quick snack
r. H.
The food was great