Reviews of Pirlo's Dessert Lounge. (Restaurant) in Birmingham (West Midlands).
Pirlo's Dessert Lounge
6 Coventry St, Birmingham B5 5NY, United Kingdom
Description
Information of Pirlo's Dessert Lounge, Restaurant in Birmingham (West Midlands)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Pirlo's Dessert Lounge
Sunday
3pm–1am
Monday
5pm–1am
Tuesday
5pm–1am
Wednesday
5pm–1am
Thursday
5pm–1am
Friday
5pm–1am
Saturday
3pm–1am
Popular times
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Reviews of Pirlo's Dessert Lounge
A.
Definitely a 5* for me. Was deciding with the mrs and family where to go and I remembered this place I wanted to try. Great customer service as soon as you walk in, directed us to a table where you scan for the menu. Really nice decor.
We got the Choc’o’Holic Crepe, Crepe Escape, brownie & ice cream, pancakes, Oreo shake and a strawberry mojito. The desserts were really delicious and fresh especially the crepes, the gelato scoops were tasty, strawberry mojito was refreshing, the Oreo shake was nice as well and the brownies were nice, warm and fresh. Definitely recommend.
K. X.
Visited Pirlo's unplanned, parking was difficult to find due to location. The dessert lounge has lovely antique decor, was attended to right away, ordered a cookie dough and crepe, both were delicious and well presented, quick service and friendly staff, definitely recommended to all. 👌
S. A.
Went for a luxury afternoon tea here. Went a few years ago and it was amazing but this time around it wasnt as good. It came with 2 free drinks each which we didnt get. The place was empty and there was no music or anything. The cakes and sandwiches were nice but seemed very basic considering it was the luxury option
W. Y.
Pleasant afternoon out with the girls, we went for the afternoon tea and it was such a nice experience, the atmosphere and music was nice, the staff were also attentive. Food portion may look less but honestly it was very filling, the white hot chocolate was soo nice and creamy, I loved it would go ago just for that!!
T. S.
Good friendly and helpful staff, some covid procedures followed by some staff and customers. Good slection of deserts and mains well worth a visit
S.
The dessert I ordered which was one of the waffles was delicious, this place is a little overpriced compared to other dessert parlours , but the service is great and the atmosphere is really really nice, with comfortable seating booths and pretty lights. I would come again but its a shame the location isnt the most glamorous, its a bit run down but nevertheless Pirlos desserts were amazing
M. O. (.
Nice dessert spot if you're looking for a quiet atmosphere where you can sit comfortably and have a conversation. Great customer service. Will go again definitely.
L. A.
Even though I love desserts, I don't often frequent these types of places as usually find them to be devoid of flavour and overtly expensive... however, Pirlo's massively surprised me! Not only was it nice and clean inside, the food didn't take an age to come (despite them apologising when we arrived for being short staffed and advising us of a wait) but most importantly, the food was brilliant! Full, deep waffles, covered in lashings of your chosen toppings and sauce! I was really, really impressed with the quality and will definitely be going back! Plus my other half's vegan waffle was delicious! 🤤🤤❤
N.
Nice place! The Maltesers milkshake was lovely! Kinder waffles were good too!
S. P. C.
Went with a friend looking for beer. Wed tried to get into 3 crowded pubs ad settled for this enpty one whic turned out to be an eatery. Pleasant surprise. Saw someone I'd lost touch with. Had a tea and cake. Quiet. Lovely staff. Reasonable prices. Can't wait to return
J. G.
What an amazing dessert lounge. Extremely friendly staff who was more than happy to take her time explaining the menu. The menu & desserts were fantastic. You can basically have whatever base you want, so waffle, crepe, cheesecake, you get the idea with whatever dessert topping you desire. There must have been about 20 flavours to choose from & they did a complete Vegan option too of a lot of the different flavours. Impressive or what. I love desserts as I get that from my Dad. The food was exquisite, the taste sublime. This place is situated where you could miss it. Please don't miss it or you will regret it. Portion sizes could be slightly bigger but hey!!
Will drive here again to visit this place and eat in next time.
R. R.
BEST DESSERTS IN BIRMINGHAM. Been here many times since it’s opening and it’s only got better and better. Friendly staff, nice seating, plenty of parking, and all their desserts are delicious.
With their loyalty scheme and array of offers easiest on the pocket too.
Waffle and cookie doughs are my go to.. but nothing on the menu ever disappoints
Make your own waffle.. the possibilities are endless! ❤️❤️
O. B.
The interor and the menus are beautiful. We have experienced some problems with service - we waited 1 hour for our order and then didn't get the full order but the owner came to us and apologies personally. That was nice, but he claimed it was super busy when it wasn't.
The Kinder Bueno waffle was delicious and the Sundae looked mad. I would not recommend the red velvet cookie dough - it tasted artificial.
A. L.
Nice decor and desserts aren't too bad but small things let thjs place down my friends got chocolate concrete, custard was warm but concrete was so cold custard got cold too. My crepe this time had a bit of a wafer like texture, last time it was amazing. Service this time was better, usually takes forever for me to get my desserts. All in all not bad especially if you're already in city centre.
k. M.
Me and my family come often and invite our friends when we can as the service is fantastic as well as the food and drinks. Every time we go it turns out to be a pleasurable experience. The host in the suit remembers us and always treats us well.They hired a part time DJ that plays bangers too. Would highly recommend.
H.
Delicious Cookie Dough!! The dessert was amazing and freshly made. Didnt take too long and the sitting area was also great. Would definitely recommend if your looking for a day out.
S. S.
Visited this place last night after ages. The customer service has definitely improved. Great desserts and a great atmosphere as always.
The gentlemen wearing the black suit really leaves an impression (in a very good way). Amazing evening. Thank you pirlos.
V. O.
Have been here a number of times now it’s always been a nice relaxing evening out - very Covid safe QR code is used for the menu as well as all staff wearing a mask when taking your order at the table.
Delicious deserts and now good food too. The peri peri fries were soo good and so were the Chili cheese bites. Algerian chicken burger was alright they just need to toast the buns as they were cold.
Very friendly service which makes gives it the stars from me.
S. A.
Very quiet place, kind staff! Cappuccino was yummy but too small mug! Moji Tea was very tasty as well as crip and cookie dough! Prices are a bit high compared with the plates and cups..
d. f.
Absolutely brilliant service, very friendly staff and accommodating us when we were an hour early for our pre booked afternoon tea, food was fantastic, would highly recommend 😊😊😊
L. C.
I have been to a few dessert restaurants, this one is the most expensive however it is decorated very nicely & it's table service. You can pay up to £10 for the best sundea on the menu which is by no means a monster size portion either. Despite being a bit too expensive for what it is the desserts we ordered were very nice. Service was slow we had to call the waitress to take our order and we waited around 15-20 mins which seemed a bit excessive for a dessert. Nice place to say 'you've been' but if we chose to go again we would probably go to a cheaper place with less frill.
V. E.
Some items seem a bit pricey but certainly enjoyable. The waffles, cheesecake and chicken strips were enjoyed by all 👍
S. F.
We arrived on a Friday night where there was a bit of a wait, but the host was very nice and super eager to get us seated as soon as possible. We were able to look at a menu while we waited. When the ice cream waffles arrived, they were both well-presented and delicious! I will always go to Pirlo's when I'm in Birmingham. :-)
J. L.
The first time I went here I ordered the big waffle, and the service was great. The second time I went here I ordered an Eton mess sundae, and the service was slow.
Both times, the food tasted great but there would be one or two pieces where the fruit would taste off. In my sundae I ate a piece of fruit from the bottom of the glass which tasted so off and left a horrible taste at the back of my throat. I hurriedly ate more ice cream to drown out the taste but it was still there hours later. With the waffle, there were some strawberries that didn't taste sweet or fresh. The portions are huge, just a shame that the fresh(?) fruit lets it down. It would be nice if the tap water was cold too, other than room temperature warm.
F. S.
Had a great evening with family. Delicious fresh burgers. We had double Algerian burger served in style
D. B.
Desserts are definitely worth a visit and the pricing is spot on. Have been a few times and the service has been really good. Strawberry ice cream is the pick of the bunch for me coupled with their chocolate cake had me in utter bliss!!
Z. N.
Great dessert choices, chilled atmosphere and we went for the biggest sundae ever! Definitely recommend
F. S.
Very enjoyable spot, lovely atmosphere and the dessert tastes delicious. Adnan was very helpful with allowing us to eat late (ran in after a wedding!). Thank you for the perfect hangout spot in Birmingham!
S. R.
Great menu, great looking shop and desserts taste well good too. The menu was an eye catcher for me as the cover was made out of real copper! Lovely touch that was! The only reason why it loses 1* is because they got my order wrong. I realised after I left the store and got to my destination, when I should have checked in store (which I shouldn’t have to in the first place). But over all, it was still a good experience!
K. O.
Really great desserts and a slick well decoded venue. Try the choc a holic crepe or the red velvet cheesecake, staff are nice too. My only critiques are it was better when you was solely dessert based I think you should scrap the hot food and also it’s slightly overpriced but overall it’s a really nice place.
C. R.
Excellent Value and tasty burger. The staff were very friendly.
s.
Overpriced for me. Ice cream felt a bit powdery to me and there's a 7% service charge that's not optional! Others in the group were happy but over £40 for 5 desserts is a bit much, particularly when one was a simple 2 scoops of ice cream.
J. H.
Nice dessert parlour in quite area of the city. Good food and quality service. They have a good selection of desserts on the menu.
Would recommend this place for quality desserts and a place with good ambience.
U. K.
First time visiting, friendly staff however the service took too long, almost asked for the drinks to be taken out.
Nice decor, car park a couple mins away which you pay for
H.
Beautiful cafe! Came here with friends and had some of the most heavenly desserts. Bit of a dodgy location (yet all Digbeth backstreets are) but highly recommend! :)
M. K.
Had cookie dough and few drinks place is nice hard to park around sometimes
A. R. A.
We went during quieter hours in the evening so didn't have to wait to get a table.
I ordered the "Pirlo's Monster Sundae", basically a massive sundae that i couldn't finish. Unfortunately around a third of it is just cream, but i enjoyed it.
The staff kindly offered to make the rest of it into a milkshake to take home, it made 2 regular sized milkshakes!
Great staff, nice decor and tasty food, highly recommended and especially if you're already in city centre.
J. P.
Amazing Desserts, great decor and lovely people. Definitely worth a visit if in town, Digbeth is definitely an up and coming destination.
Z. J.
Amazing Staff, very friendly especially anisa who was exceptionally amazing she gave excellent recommendations and service. Would definitely come back again. Great food, great staff, great service can’t ask for nothing more. Excellent.
H. T. M.
I would like to state that this is a decent stop for any desserts lovers within the city centre. Easily accessible with decent produce with the exception of one occasion. However, not all of the staff are friendly and this is reflected in my rating of this establishment. One of the manager is a decent friend and acquaintance due to my many visits, always lively and eager to impress on a new card trick to keep customers entertained whilst their order is getting processed. I cannot state that all the menu is awesome but the sundaes and waffles are decently portioned and taste amazing. Depending on the cook, the crepes are not always up to standard and the cakes are not all that great. Having purchased a sticky toffee pudding i was given a sponge cake with toffee sauce in the middle and cream on the top, this all was served with a scoop of ice cream. A far cry from the classic but not up to my standard.
Summing this review I would definitely recommend this dessert parlour to friends and family and have indeed done so, just need to revamp the music playlist and stop all the covers/remix.
C. A.
Lovely place really enjoyed the desserts. Fantastic service. Highly recommend this place. The crepe escape is to die for.
C. A.
Wicked place to experience the best dessert experience possible in Birmingham. I’m from Leicester but we came down to visit some friends and after a game of footy felt like putting all the weight we lost back on. No doubt the atmosphere and decor was amazing, the smell of the food just had my mouthwatering. I ordered the chocoholic crepe as the waiter said that it was the most popular and when it arrived it looked beyond the part. The taste and how it was presented was beyond my expectations. My family and friends were all also happy with what they had received and we all walked away happy. Told them I’d be back again and I signed up to their loyalty scheme, which has great rewards. I’d only say speed was the only issue but it was a full house so it’s not really a problem the food made up for it.
A. R.
Fantastic place loved it amazing dessert, afternoon tea , staff were very polite, great place for Business meetings 👍
N. K.
I always visit this place with friends after work. The atmosphere is great and friendly, and all the staff are helpful and nice. The owners personally greats all customers making them feel completely welcome.
Unlike other desserts parlours in Birmingham this is really clean and the seats aren’t coated in grease. The tables are kept clean constantly and the cutlery is clean.
The food desserts are amazing and the music is family friendly.
Definitely recommend if your looking for a place for desserts or quiche in Birmingham city centre.
A. S.
Came here with the kids over the weekend. Absolutely loved it, enjoy every bit of the experience. I loved the honeycomb cheesecake never had anything like it. Pirlo’s ain’t your typical dessert place they’ve got a wide range of selections esp for my son as he can only have gluten free food and the wife range of gluten options it’s amazing.
A. N.
Not only does Pirlo's make desserts, but they also do burgers. Me and my partner went in and we both ordered the Algerian Cheeseburger and mocktails. We were both impressed with the mocktails and the food itself, especially the Algerian sauce. It worked well with the meat and the brioche bun as it had heat to it. Definitely would come again!
v. m.
Brought family for afternoon tea (family from abroad) deco was lovely services friendly but food basic. Had the luxury afternoon tea, scones were cold, cakes were shop brought (not fresh) and sandwiches were fresh and soft but very skimping on filling!! Service was very friendly but also very slow. Seemed like your average desert store. Would return again but not for afternoon tea and had better for cheaper!!
J. S.
So this place is just amazing. The service we received was second to none. Not in your face and were genuine. The staff really gave a damn about desserts and actually were passionate about it. I ordered the waffle and my friend ordered a crepe and both were absolutely stunning. Really happy with the decision I made to come here!! Would deffo recommend 👍🏼
C. F.
Visited Pirlo's for the first time with my friend on 18th July 2019, and had the most fantastic experience. Customer service was absolutely A1. The manager (I forgot his name) a tall, muscular Asian guy was absolutely warm and welcoming and engaged us in conversation. The rest of the staff that attended to us were also pleasant. I really appreciate the interior design of Pirlo's; warm- earthy colours and very calming. Would recommed for dates and general catch-up with friends. There's also healthy dessert options including vegan. Will definitely be coming here again, way better than competitors!
W. 2.
I usually have a positive experience here but the quality of customer service was disappointing the last 2 times. Desserts were great in taste, portion and presentation. Hygiene was 50:50. Management could maybe try boost workers' morale..? Lovely decor. Decent price.
L. T.
Celebrated my daughters birthday party at Pirlos over the weekend wow it was amazing. They went over and beyond to make my daughter feel so special and our guests were delighted. Having been recommended by a family member I am pleased to say that’s this place actually lives up to the expectations!! Fantastic decor and great service and the desserts are to die for. Excellent attention to detail and quality at fair prices ✅ will definitely be back👍🏼👍🏼
R. S.
Lovely place. Great atmosphere even in covid
Got my concrete cake covered in custard but wanted it on the side and it rectified immediately -the guy even brought the order to the car
A. L.
The monster sundae was massive it was a good thing i could turn it into a milkshake. The decor is beautiful. Great place to take some pictures in and get some tasty desserts. Even signed up to their loyalty scheme so i can eventually get a free crepe or waffle!
A. A.
Pretty impressive set up. Definitely sets itself apart from other “textbook style” dessert cafés. Ordered a honey waffle & a chocolate crepe. Have to say the crepe portion was huge and probably one of the best we’ve had in a while. Waffle was fresh off the machine - texture was just right. VERY hard to find a place that can get this right so credit to staff & management @ Pirlo’s. Service was quick and efficient with staff who were clued up. Decor is nice and simple with a modern touch.
N. J. B.
Food was great, service was friendly and fun but very slow, would come back but not if I had to be out in a hurry.
W. N. P.
Really enjoyed my time at Pirlo’s, came with the family on a Saturday night and was suprised to get seated very quick.... As soon as one table left the staff cleared and cleaned the table for us within seconds and we got seated in a nice booth looking over the dessert section. The chefs were dressed very presentable and were doing the desserts very quick... We ordered within around 10 minutes of sitting down and the short girl greeted us with respect and she was friendly. We ordered three cookie doughs and a waffle and they came out very fast and were presented beautifully with an extra touch of the Pirlos logo on the plate. We also ordered hot chocolates and they came very warm.. Really nice place to bring your family and friends would highly recommend !!!
J. P.
Came here over the weekend with the family and the service was brilliant! I’ve came a few times and realised they made a new menu with a large amount of new desserts/drinks. I ordered a banana split and a white hot choc with cream and marshmallows. It was the best I’ve ever tasted in Birmingham. I recommend anyone to come here as the atmosphere is soothing.
S. T.
Very nice desserts but nothing that stood out as outstanding compared to others in terms of selection / taste. The price was slightly expensive but all in all. a good experience / value for money. The interior decor was very nice though and it’s good to see them adding vegan options to their selection.
林.
Friendly staff, super fulfilling size. Great choice to hang out with friends.
P. S.
The staff was attentive without being intrusive. The fondue for 2 was served cold (about room temperature) rather than nice and hot. That was a huge disappointment. We also had waffles - the "blueberry compot" was nicely balanced, the "hey honey I'm home" was way to sweet. The waffles themselves were very good, fresh and tasty. Great presentation, mostly nice ingredients (apart from the whipped cream out of a can).
All in all a good, but not great.
C.
When I first visited Pirlos around 2 years ago, the atmosphere, staff and desserts were great but unfortunately, standards have really slipped! On my recent visit, I was greeted by a member of staff who did not smile, looked quite sloppy in appearance and in general, just seemed like he had no idea what he was doing... I noticed that a lot of the lights inside the restaurant were broken and were not replaced, the music being played simply did not fit the atmosphere and the tables/floors just did not appear clean. The actual desserts were more or less the same which is the only good thing. I always thought Pirlos was a slightly higher class dessert lounge - if this is what you want to be, your staff have to look and act the part aswell!
B. S.
Food was amazing and customer service was great. One of the best desserts in Birmingham. Everyone is so friendly and they make you feel welcome. Cant stress enough how much this is so much better and more professional than the other Birmingham dessert places! Keep it up Pirlos.
J. D.
Very nice desserts but definitely not good value for money. I really enjoyed what I had but definitely a try-once thing. The service wasn't so great either as everyone seemed a bit dismissive, and things like the amount of cutlery weren't right. Worth a try I guess but not somewhere I'll be returning I think.
S. M.
Amazing and delicious desserts! Went there today and was treated well by the very friendly and chatty staff. For the price, the portion sizes were pretty big which was great :) will be coming again.
Y. B.
Good deco. Service is quite slow and the sandwiches definitely need to be fuller. I felt like I was eating bread and butter.
This has been my 4th visit. My first experience was great but has gone down hill since.
Needs a strong team with structured delegation!
N. K.
Pre booked my Meerkat meals as it says on the app so me and my 4 cousins could come out to enjoy our Monday evening night out. Staff were very helpful with recommending a wide variety of crepes and mocktails, I had the cookie dough crepe along with the Strawberry sunrise mocktail and it was delicious. My cousin ordered the wild bubble waffle in the cone which was presented in a outstanding manner with generous portion sizes. The only downside was I could finish my cookie dough crepe even though it was highly tempting I couldnt go on as I would have been sick lol. Very unique decor and also got points added onto my Loyalty scheme so eventually I can claim a free dessert 😝 Well done guys, Its a definate yes by me and my girlies!!!.
S. Q.
I really enjoy going here for dessert, the decor is nice, the food has always been good & the drinks.
It's a nice place to go for the atmosphere & its open late. Sometimes there can be a bit of forgetfulness or mix up on orders, but nothing major & always rectified with great service.
They have wifi too, so can chill with a lappy & dessert if need be x
A. K.
I was there couple of times so far and unfortunately my impression lower down everytime I'm comming back. The desserts are delicious but we got chocolate fondue which was actually cold, we waited to be served far too long and than waited again for bill even though it was really quiet that day, I asked for a glass of water twice and still didn't get it. My experience with this place? On the beginning was fine, now it seems getting worse.
M. B.
I booked via Groupon and while it was not a an awful experience, I would not pay the full price for it. It took 40 minutes to receive the right selection of sandwiches and hot drinks ordered.
My booking had been put into the diary wrong. It took a few attempts on my part to convince the server the error was made by them. I showed him the voucher, confirming payment for luxury afternoon tea and he told me I had made a mistake when booking. I showed the server the booking confirmation on my phone and he did not seemed to be convinced. He went off, spoke to someone and eventually apologised but for the delay.
The sandwiches were nice and fresh. The mini desserts a bit of a let down, like the service. I have been to Pirlos before and was happy enough with the service. I would not book another afternoon tea experience here, as I have had better experiences elsewhere.
H. M.
Visited Pirlos for a luxury afternoon tea experience to kick start the half term holidays with my parents and my brother. As soon as I walked in the waitress Habeeba reliased my dad would have difficulties accessing the booths because of his dissabilities so she promptly moved us to another table- She used her initiative I didnt have to tell her, this won me over straight away ♥️. The afternoon tea was laid out beautifully and each morsel of food from savouries to sweets was an absolute delight. I will be visiting again and i would reccomend this place highly. The ambience, music and lighting of the place is nice and soft and the service was beyond excellent. A big shout out to Habeeba for also giving us a free bottle of halal fizz to take home with us.
F. P.
We had afternoon tea, the kids had a Pirlo holy crepe with cookie dough ice cream. Our tea was very nice with egg mayo, chicken and salad sandwiches. And the kids devoured their crepe. The atmosphere is really nice and calming. Decor is beautiful but a little dark but other than the staff were very friendly and helpful. Dessert establishments aren't cheap but this is relatively competitive to other vendors. Second time I've been here and I would recommend to others.
S. A.
Fabulous afternoon tea and value for money. Unfortunately the special order we had was available on selected days and times and we were told there's two hot drinks included in the price but was offered only one hence marked down by one star. Otherwise standrard selection of afternoon tea is very good and good portion size not to mention a good selection of hot drinks.
The staff are friendly, lovely decor and clean which creates great ambience and ost importantly not too noisy so we could have have a conversation which was a pleasant change from other afternoon tea venues.
Will highly recommend it and shall be visiting again for their luxurious afternoon tea. ☕🍰😋
K. P.
Everything from the desserts to decor is absolutely splendid and spot on. Cookie dough crepe is a very generous portion however to much for my small belly to contain lol. Drinks are served quickly aswell as the desserts. I thought I might have to wait atleast 20 minutes as they were very busy with customers crowding around the door, however we got our food within 8 minutes which included, 2 kinder surprise waffles, 1 cookie dough crepe and 2 milk cookie doighs. Will defo be returning soon. Great day out for the family!!!
J. 5.
Nice atmosphere, had the monster sundae and vegan waffle. After 30 minutes of waiting we were told there was no vegan waffle available and after a distressing 5 minutes we were told that it was available. Then told there would be a five minute wait. Waffle was good and monster was nice but is misrepresented by the picture in the menu, ours did not come with all the Bueno, ferrero rocher and Nutella toppings pictured and we had to ask for the brownie and extra cutlery twice.
One waitress was lovely but other staff could do with more customer service training.
W. N.
Good menu with the desserts coming out looking and tasting good. Slightly overpriced and parking can be hard to come by but it is in the city centre. Decor inside is nice with a good atmosphere. Definitely one of the better dessert places in birmingham and worth going to
M. N.
Great desserts and awesome decor/atmosphere! It's the kind of place that would attract a slightly younger crowd, with a bar and eclectic design throughout the restaurant. As an out-of-towner from the USA, I thorough enjoyed it and would recommend to any tourist coming through B-ham :-)
S. S.
Came with the Mrs and kids, great service, food was amazing, thumbs up to the chef and his brother serving our table, referred by a friend and I would recommend it to anyone. Stunning decor as well as wide range of selection of gelatos and cakes.
J. H.
Pirlos desserts lounge was the best dinning experience I’ve had in over a couple of years. I am vegan so it is hard for me to find somewhere that has such a wide range of vegan desserts to offer like pirlos. They did not disappoint as I was spoilt for choice, I went for the vegan special waffle with vegan vanilla which was another shock as normally places just do sorbets so for me to have a vegan gelato had me buzzing. My mate who ordered a chocoholic said it was the best crepe she had tasted, in a while. Hands down the best dessert place in Birmingham located in digbeth and also can I just say the decor is breath taking. Will be back very very soon.
R. C.
Loved the waffles! 'il Clasico' with Nutella and Vanilla Gelato ❤
D. N.
Hidden away in digbeth is this dessert gem. The luxury interior is definitely not what expected for the area but it works! The desserts are reasonably priced and the staff were very friendly. There are plenty of comfy booths to sit in with your friends. The food itself was really tasty and filling so much so I had to roll out of the door! Would have been 5 stars but had to wait for 20 mins to get the bill but all in all a really enjoyable and relaxed experience.
S. A.
I came to Pirlos yesterday with my family, We sat on the first booth as soon as you get in, I ordered a Chocoholic crepe and my family ordered the Ill' Classico waffle and Royal Rocher. The waffle design and crepe presentation was very very exceptional and its the first time I seen the wrap type of Crepe even though Ive been pirlos numerous times before. We were served by the mixraced looking girl who was very polite and and helpful and was always willing to help us and had exceptional customer service. I hope to see more of that young women aswell as some new upcoming staff as customer service is a big part of a business and I can say I was 100% satisfied with my experience and so was my family. Till next time...
M. K.
My favourite desert shop, friendly staff and good selection of desserts. Would recommend for family days out but also nice for dates it has a nice atmosphere.👌
B. V.
Food- nice, nothing exceptional compared to other dessert places in Birmingham
Service- we waited for more than 30 minutes for one order of pancakes and one of cookie dough.
I think there are better dessert places in Birmingham and would not recommend Pirlo's to my friend.
A. R.
Took my girlfriend out for date night and happened to stumble into this place. The dessert was of a very high quality and the venue itself was really well laid out. With live music that added to the venue would happily take friends and family there as well.
A. M.
Good service
Excellent waffles
M. C.
BEST PLACE IN BRUM. Would come everyday if I lived near. Came here for the first time and woaaah what an experience. The crepes were scrumptious, the Mocktail was amazing. Signed up to their loyalty scheme as well, will be back here on the weekend. I’m in love with this place, it’s going to be a weekly thing now.
G. H.
Went over the weekend with my family for the first time. I was absolutely blown away with the service, the decor and the food. The place is absolutely amazing with excellent customer service. I will definitely be coming back and recommending it to all
My friends.
A. M.
Excellent experiance at pirlos! waffles and crepes were cooked to perfection and the cookie dough was the best I’ve tasted in a while compared to other desert shops. Also staff were very pleasant and service was spot on . Would definetly reccomend 👍🏼
H. S.
Extremely impressed with the vegan dessert, they have a large range as a non-vegan restaurant. I had one of the waffles and would recommend it. The service is also amazing. 100% would come again!!
R. M.
Delicious and great service
M. J.
Generic birmingham dessert lounge with nice decor, the waffles are not overloaded with chocolate so this allows you to finish one without feeling sickly. The drinks selection is good too from mocktails to a wide range of teas and coffees.
They do have a loyalty scheme which allows you to gain points each time you buy from pirlos which allows you to redeem a free drink or dessert.
Also located in digbeth so its at the heart of the city centre.
S. P.
Family friendly. Good to see a mix of crowds in enjoying pirlos. Staff were brilliant and the desserts are worth coming back for. Definitely gonna become a regular place for me
H. S.
Such a swanky and stylish dessert lounge. Probably the finest in the whole of Birmingham. High ceilings, ultra modern decor, a relaxed atmosphere and perfect service provided. We ordered a crepe, creme brulee and tiramisu. They were stunningly presented with massive portion sizes. The quality was so great that they literally put other dessert lounges to shame. Will definitely be visiting again.
p. c.
Amazing desserts worth the nightmare road works in digbeth to eat here.
D. H.
Very good food and amazing desserts. Very friendly staff. Only down side is parking. If you go here and use the car park next to it be careful the parking signs aren't lite and hard to see at night. Although this is nothing to do with Pirlo's.
A. J.
If you want a delicious desert Pirlos is the place to head , the decor is amazing and the food is spot on . I went for the Pirlos big waffle which had a variety of different toppings on . I can say it was fantastic choice and they even gave me a choice of 2 flavours of ice cream. Would definetly reccomend Pirlos !! 👍🏼👍🏼
J. N.
Nice tasty desserts. Very consistent and very friendly staff. Been coming regularly for the last 6 months and even had a free waffle from the loyalty card!!
J. S.
Amazing place to come visit. Large variety of drinks and desserts, was spoilt if choice. Will recommend to anyone and everyone. Signed up to their loyalty scheme as well which is very much worth it.
T.
Food is wonderful, very quick service. I ordered a Monster Sundae and saw the boy in the black chef jacket was doing it. IT WAS HUGE, I loved it, Great job by him. Will definately be coming back
M. C.
A rare diamond hidden away. Came across this dessert place yesterday. It was amazing. The environment the set up the service the food. Absolutely mind blowing . They do burgers as well which were just yummie. Top marks
Y.
Came to pirlo's for my sons birthday for desserts and all I can say is that I was truly blown away. The food was amazing, staff were kind, friendly and showed great customer service skills. We came on a Sunday and there was a live band performing which was really good and it produced a great atmosphere. I would highly recommend pirlo's not just for the dessert but also for the great live music being played very Sunday.
J. K.
Great staff and desserts. Portions are well worth youre money and theyre delicious. Staff are very helpful throughout my time there. Im glad i came here as i will be making pirlos my permanent dessert parlour which is great for me and my sweet tooth 🦷👍🏻
P. P.
Not sure about the location as it was slightly isolated but the amount of parking available made it worth the drive.
What a great experience. Lovely staff and great desserts.
Got a 5% discount for writing this review. 🥳.
Highly recommended and will definitely be returning.
Big thank you to Thzach. Creffle tower was amazing.
M. B.
Even though it was very busy, our food came out after 12 minutes, bartenders were very helpful and the staff were very polite with helping us decide with vegan options. Will be coming back definately. Go pirlos!!!
L. R.
Chocoholic chocoholic chocoholic is all Ive heard my friends saying since last night as they want to meet up to go Pirlos again... For another Chocoholic!!!. The crepe was cooked to perfection and very generously filled with the crushed oreo and crispy MnM. The sauce was spot on as there was just the right amount so it wasnt to chocolately. Staff were very polite and attentive. The manager who im assuming was standing right at the front of the shop was very helpful in getting us seated and bring our waters around promptly. Cant wait to come again for some more Chocoholics!!!
P. C.
Staff were very friendly and welcoming..... Had to wait around 5 minutes for a table but it’s very understandable as they were very very busy.... Overall service was very amazing and one of the staff members asked the guys singing live to sing happy birthday for my daughter. Really brilliant place all food was delivered quick and very warm and was literally one of the best desserts i’ve had in my whole time living in Birmingham..... Really recommend this brilliant lounge in the back streets of Digbeth!
W. K.
The Cookie dough crepe and Strawberry sunrise mocktail are to die for!. With the cookie dough and crepe cooked to perfection and combined as one, its a win win combination to order from the new menu at Pirlos. Service was extremely spectacular even though it looked very busy with customers queuing up at the front of the shop. Might have to make it in a weekly treat!
S. A.
Visited pirlos for the first time yesterday. It was very suave and classy in the way the place looked. The desserts were amazing and very delicious. The service was spot on. Pirlos are definitely on to a winner here. Will be visiting again very soon.
M. '. C.
Fantastic interior makes you feel chill out. The staff were really friendly and sundaes were really good. Portions are a good size. No loud music, you can sit, talk, eat and chill.
Z. M.
Lovely desert bar in Birmingham easy to get to. The deserts are nice but I did find the crepe abit thick.. But all in all worth a visit. I hoped they did old school deserts but somthing for management as a request.
N. G.
The staff is absolutely useless but the desserts are amazing. The guy (host) who showed us card tricks was quite funny and kind, however the fact that we had to wait 25 mins for the waiter to order was not really.
S. A.
Been coming here for a while now and the service is always Absolutely fantastic. And they even serve food now! And the burgers are delicious. Fantastic place to have food and get a cheeky dessert after 🔥
J. a.
Little bit overpriced in my opinion but it is very high quality without a doubt, very premium. One of the best desserts places in brum for sure.
I. A. 2.
Treated my son here for his birthday and mentioned it to the manager. He surprised us with a birthday message and cake. Top quality service and brilliant personality from johnathon. Would recommend to everyone
L. W.
Desserts are designed and presented very well, generous portions, especially with the strawberries. The best dessert parlour Ive been to out of the overated Heavenly, Creamz and Treatz. Will be returning for the Afternoon tea next!
K. P.
Afternoon tea was amazing. Sandwiches were tasty. The cakes were nice and sweet. Tried many afternoon teas but none have beat pirlos. 100% coming back to have it again
A. S.
Came into a very busy pirlos with queues of people waiting, was seated after 15 minutes which is understandable as they were rammed. Food was delicious and the strawberrry sunrise mocktail was refreshing.
B. M.
Very fast service, staff are extremely welcoming and approachable when in need. Desserts are excellent portions. No faults at all. Till next time
K. A.
Came with my family and I was served by a young lad can’t remember his name but I think it’s zaidan and another bloke. They guided us through the menu because we were vegan and gave us a vegetarian option. Me and my family enjoyed the food thats the young lands suggested.
J. H.
Nice place really nice desserts! Hidden gem.
M. C.
Been coming to pirlos since they opened. I’ve never had a bad experience. The staff are great with lovely desserts and the atmosphere is second to none. Best dessert parlour in Birmingham. 👍🏽
O.
One of the best desert restaurants I have ever been too, the waffle portion size was amazing and price worthy! Great interior for relaxing chilled experience.
G. Y.
Decor was beautiful and the staff were very helpful and Friendly. The food was absolutely tasty especially the crepes. 100% will be returning.
B. K.
Wonderful experience desserts were the best in brum hands down. Customer service was amazing very welcoming atmosphere was beautiful.
S. D.
Second time I have visited pirlos dessert lounge and the service, food and decor has been top notch. Definitely the best dessert parlour in Birmingham.
H. (. Z.
Great place. Loved the food. Service was perfect. Our food was delivered fresh and I didn’t even have to wait long. I would recommend this place to anyone and everyone. I’ll definitely be coming back soon.
C. B.
If I could give this place 6 stars I would. Everything was super. I went here on a Saturday night after a meal in town. The desserts are mouth watering and the service was on point. Great night
M. A.
Very welcoming staff, looked after me and the family very well providing us with high chairs for the little one. Bubblegum sundae with the bubblegum sauce snd sprinkles was beautiful.
E. C.
Lovely desserts. Ive been here a few times now and received amazing service. Best thing to get are the crepes. They’re amazing.
J. W.
One hour for 4 desserts, one of which sold out during the wait! Food that arrived was nice. Manager was very apologetic and gave refund for the service issues, nice guy.
S. H.
Visited here over the weekend. Everything was absolutely amazing. From the service to the food. The decor is by far the best I’ve ever seen. Will definitely be coming back.
J. B.
Everything about my experience here was awesome from the decor to desserts to service! Definitely make this my no. 1 spot to relax and have something sweet and chocolatey 🔥🔥
P. W.
Been coming here since it was opened and the place has only gotten better since. Great food and lovely staff. The atmosphere is absolutely lovely and there’s always new things to try
R. P.
Came with family and friends for afternoon tea and had a fab time and loved the food & the gluten free selection was the best so far. A big thank you to Zak who made our experience unforgettable x
K. K.
Really nice desserts, had a lovely relaxing time. Staff where really pleasant. Definitely recommend people trying it out.
K. A.
First time here and wont be the last. Decor was superb. Staff was great and desserts were on point. Parking can be a little tricky but apart from that superb place.
Z. X.
Had a cookie dough and I must say for what I paid for it, the size was a bit silly, it was tiny my 3 year old could eat it in 3 hand fulls.
nice atmosphere
L. W.
Afternoon tea was divine, Phone booked 2 weeks in hand and paid my deposit. Very satisfied. Will be returning for the luxury afternoon tea next time 😊
K. P.
Seated very quickly, within a couple of minutes of sitting down our order was taken and presented to us within less than 10 minutes. Will be returning most definately.
L. R.
The freak shakes and the moster sundaes from pirlos are amazing!! I had the monster sundae and it certainly is a monster for sure. I’m hoping to come back very soon.
B. P.
Came on a weekend with some friends. Got seated quick. Food arrived quick and they were super tasty. Will be coming here more often in the future
H. G.
General great decor, one or two things we ordered were ok and the rest was very nice. I think the icecream is excellent
J. M.
Went here with my wife on kids and it was brilliant!! The vibe was perfect and they have great Vegan options also! 5 stars to you PIRLOS!!
J. R.
Lovely place with a great atmosphere, have come a few times with friends have always loved my experience here, their waffles are fabulous xx
A. S.
Good place to come with the family. Wide range of desserts plenty to choose from. No doubt the best dessert place around. Would highly recommend.
A. D.
I came here yesterday for the first time. I loved everything about Pirlos. The service, the food and the decor. Will definitely be returning.
J. M.
Desserts are filling and tasty and the decor is bang on. Good place to relax and chill and the staff are very helpful and friendly 👍🏻👍🏻
L. N.
Very lovely atmosphere and brilliant customer care and service by Zak. He regularly updated us in regards to our order and had an impeccable attitude.
S. h. J.
Been here a few times and it’s absolutely amazing. Bought my friends here a few months ago and they’ve also become fans of pirlos like me. Love it
P.
Good service, taste and presentation. The victoria sponge tasted fresh, they dont serve glittered up costco cakes like most places!!!
B. I.
Great customer service, very welcoming staff and last but not least great desserts with a wide selection.
F. S.
Simply amazing. The best dessert parlour in Birmingham. The food, service the atmosphere is top notch
p. m.
decent place with plenty of free street parking at night, food is ok but overall let down by young trainee staff who hasn't got a clue what's going on, put the wrong order down, bring the wrong food, forget my requests to name a few then there's the owner walking around with his sunglasses on at night thinking he's in some sort of rap video, we the customers look at each other thinking "is he for real?!"
K.
Amazing. Fantastic. Wonderful. Exquisite. Magnificent. Tasteful. Top-tier. Mwah.
H. F.
Best waffles in Birmingham!
Remember to download and use the Loyalzoo app (tell the staff before paying) to collect points, which can be exchanged for drinks and desserts.
M. J. L.
This is my favorite & best desert place in the world. “Crepe de la Crepe”
a. w.
Food was amazing, tasted incredible and very rich. Good presentation. Only con would say is service could be much quicker
R. B.
Such a lovely place to come and relax. Been coming every week for the past couple of months. Cant get enough of the food or atmosphere!
C. R.
Been here a few times and always experienced great service! The staff and desserts are superb!
P. A.
Best crepes ever!! Cooked with perfection and the choc o holic is my favourite. Definitely coming back.
K. K.
Amazing experience, desserts were extremely tasty would definitely recommend to a friend
S. S.
Always comin with the lads. Good place to come. Desserts are worth the money and the decors amazing.💯
C. H.
Great luxury decor. Friendly staff and the desserts are amazing. Especially the various flavours of ice cream!
S. G.
Excellent food, excellent decor, excellent service. Loved the pirlos dining experience. Will be definitely visiting again.
J. U.
Very friendly staff and food was served promptley after a 6 minute wait which was impressive. Will be returning in the near future definately.
D. C.
Filmed a TV show their today
Staff were amazing!
Food was double amazing!
We need more places like this in Birmingham
P. C.
I was absolutely blown away with the service, the decor and the food.
L. M.
Very good customer service, Staff were very friendly and helpful. Food was spot on. Defo will be the new hotspot.
N. K.
Great service and friendly staff.
Delicious vegan ice cream and desserts.
Definitely returning.
R. J.
Brilliant place to catch up with friends
Had a calming envrionment
The staff are very helpful and the portion sizes were generous!!
Will defiantly be returning!
R. G.
Addicted. Good portion sizes and brilliant atmosphere. Been coming for a while now and everyone i bring with me enjoys it here too
l. ..
Very nice food; would defiantly recommend to others. Very warm and cosy place. Staff is very pleasant aswell.
M. D.
Brilliant place to go out for something sweet. Portions are nice and big and the service was awesome. Gonna make this place my regular 👍🏻👍🏻👍🏻
A. Q.
Wonderful!
Amazing and excellent Ambience
Great Taste.
By far one of the best dessert place.
Highly recommended.
R. K.
Celebrated Valentine’s Day with my other half. Had the most amazing experience. Definitely a top recommendation 👍🏾
C. B.
Really live this place. We go out for dinner and always come here for desert and drinks.
I. S.
Amazing desserts absolutley loved the terrus orange cookie dough dont think anyone else sells that
B. S.
I’ve visited pirlos a few times now and it never disappoints. It’s definitely my favourite place to visit every weekend.
A. K.
Absolutely loved it. Perfect place to chill in the evening. Friendly and calm atmosphere and helpful staff. 10/10
J. D.
Had an afternoon tea here with me and my missus and it was delicious. Definitely recommend
A. W.
Really nice place visit, amazing Desserts. Very good service and the decor is fantastic
J. W.
Desserts are very well presented, service is exceptional. Going to make this a regular treat😊
T. K.
One of the best crepes I had in a long time, will be back soon
S. W.
Lovely interior, lovely atmosphere, lovely customer service. What can I say it’s a lovely place lol. Would highly recommend.
L. F.
Wonderful place. Food was delicious would recommend this place to everyone and anyone. Can’t wait to come back with the fam.
A. D.
Absolutely fantastic place. Delicious desserts beautiful decor and helpful staff ❤️
A. S.
Cookie dough and eggless waffle were very tasty. Will defo be visiting again
l. b.
Lovely staff,beautiful interior inside,delicious desserts,very photogenic😉 and just a wonderful experience to enjoy
K. G.
Good vegan desserts, quite surprised they offer them. Impressive decor and good prices.
A. H.
Amazing food amazing customer service. Went with my family. Absolutely loved the experience. Highly recommended.
I. I.
Great service, Desserts presented very nicely. Will be returning soon.
T. R.
Kinder bueno milkshake was splendid, Wish I had bought 2 instead. Atleast i know for next time.
S. J.
Brilliant for those with a sweet tooth. Obsessed with this place from the decor and atmosphere to the delicious desserts 👌🏻
J. M.
Always come here for my desserts. Absolutely delicious desserts and brilliant service
A.
If you’re looking for a dessert place then pirlos is the one. The desserts are beautifully decorated and the service is excellent.
U. p. C.
The food, the service and the atmosphere is very good. I always come here and it never disappoints.
H. L.
Love afternoon tea, great sandwiches and cake, plus great service
K. D.
Such a beautiful place. Brilliant customer service and desserts are the best 🔥
R. G.
Excellent quality food, ( we get the m and m crepes ) quick service . Highly reccomend this place !
R. J.
Family friendly place with lovely staff and even better desserts. Give this place 10/10 👍🏻👍🏻
K. P.
Amazing!!!! The food was amazing, the staff was amazing!!! Thanks to Jay, Adam and Maryam! Amazing experience make sure you all come!!!
A. f.
Perlos is the best the best of the best lovely people lovely food and nice design
After today I will change my last name to perlo
Thank you very very much
N. N.
Definitely worth a visit ....clean and friendly place.. will have to return to try the luxury tea
H. I.
Nice place and really tasty deserts.
Wait time isn't too bad and the atmosphere is nice.
J. M.
A little gem in the heart of Digbeth. A great range of gelato with amazing crepes and waffles.
K. K.
Loads of variety of eggless options so I didn’t feel I was lacking options and they were absolutely delicious
S. K.
This hidden away dessert place is fab. Everything about this place is great. A gem this place is.
G. A.
Fast service, wide variety of desserts and very generous portions.
N. J.
Brilliant customer service!! would eat here everyday if i could. Highly recommended XX
F. A.
Brilliant customer service. Top quality food. Absolutely amazing decor. Best ever
T. G.
Delicious desserts, friendly staff & efficient service - HIGHLY RECOMMENDED ! :-)
M. F.
Very disappointed with the tiramisu. Expensive and such a small serving with mostly cream in it.
S. M.
Nice decor. Average desserts. Customer service is hit and miss.
S. C.
Visited yesterday with family and friends. It was a great experience. Will definitely be back.
C.
Nice chilled place, was impressed they had vegan options. Pleasant staff.
A. C.
The cookie dough was delicious and there was a nice atmosphere
O. H.
Great place, amazing atmosphere. Will definitely be visiting again. Great job pirlos 👍🏽
J. P.
Been here a few times now. It never lets me down. Amazing place to come
I. A.
Came here with my family. Was blown away with the dining experience we received. Fantastic 👍🏾
n. k.
went for afternoon tea..fantastic service by Zak..he was exceptional...worth the visit for defo👍
B. S.
Good place to bring the kids. Tasty desserts and sophisticated decor
M. F.
Great Place for top Deserts and Great Service to go with....... Will be going over the Weekend again as can't get enough of the Place.
A. L.
Excellent desserts, wide selection on herbal teas.
m. j.
Jay, Adam the manager and Maryam who aserved us had great customer service, would definitely recommend
A. B.
I had ordered from uber eats, I ordered a Ferraro rocher milkshake which was amazing😋😋
L. C.
Came here for the first time over the weekend. A truly amazing dining experience.
E. G.
Absolutely lovely. Staff are friendly and the food was delicious.
a. t.
Love to go there not only to have dessert but to have long chats with the squad.
S. H.
Amazing experience. Been here a few times and this place never disappoints 👍🏽
A. H.
Beautiful decor amazing service. Food was unbelievably delicious
J. H.
Really nice place with good decor, quality service and really nice food!
A. S.
Excellent service, and deserts, the manager was very helpful with the allergy advice
P. P.
Red velvet Cheesecake with White chocolate sauce is a must try!!!
B. L.
Food is inexpensive here, so you can live quite cheaply.
H. I.
Amazing decor, great food, friendly staff.
B. F.
Great dessert, nice and chilled place to hang out.
K. G.
Great food, but atmosphere was a little strange.
S. A.
Amazing service and great customer service from all staff very friendly staff HIGHLY RECOMMENDED
M. A.
I’ve visited pirlos a few times now. Never seems to disappoint.
K. C.
Came here with family. Amazing experience. 5 star experience
J. P.
Visited 2 times in a couple of days, Excellent all over👍
F. K.
Got the Afternoon Tea. Great selection, taste and price.
F. M.
Great desert place just been there twice in 2 weeks
M. S.
This place has a great vibe. Great food and top service
H. P.
Best dessert lounge in brum by far.
M. K.
great food, drinks (especially smoothies) and cool magic tricks
J. L. E.
My Pirlos journey was 5 star 👍🏽
L. T.
Groupon luxury afternoon tea, gorgeous!
S. F.
Such a delightful place to relax and chill with family and friends
I. K.
Amazing selection of desserts and drinks.
T. I.
Good place to come to eat with your friends !!
J. W. a.
A great place to come with family and friends. Never disappoints.
J. M.
Fabulous experience. A true dining experience.
K. K.
Excellent desserts, waffles are huge!!!
S. Z.
Nice desserts and good atmosphere
J. M.
Love love love this place. So delicious!
L. C.
Top desserts. Best in Birmingham.
J. C.
Fun for the family. Amazing decor
I. C.
Bang on mate
D. S.
Amazing gluten and vegan range
K. A.
Excellent place to visit with the family.
C. L.
Amazing. Absolutely top notch 👍🏽
H. b.
Love this place
S. B.
Perfect afternoon tea!
J. M.
Afternoon tea was sweet and tasty. Loved it 👍🏻
A. t.
Very nice
D.
Excellent dessert restaurant
K. T.
Succulent desserts, good portions, lax music and no drunktards. Great for a quiet evening and open until late so can satusfy a late night sweet tooth. Worth the reasonable prices :^)
A. M.
Great place to bring the family
J. C.
Polite staff and amazing food
A. K.
Good food and nice service
M. A.
Best crepes in town
E. M.
Amazing desserts!!
C. M.
Great.
M. A.
I loved the desserts
P. R.
Fantastic
J. B.
the cheesecake was the best.
S. M.
Good cakes
M. V.
Fire deserts 🔥🔥🔥
A. T. h.
I bought sparkling afternoon tea for birthday treat ..it was lovely ..strange area tho bit daunting walking there but lovely food ..
I. A.
Good quality desserts
S. K.
Perfect mothers day afternoon tea...staff are so friendly..felt welcomed snd comfortable. Recommend this place 100%. Beautiful interior.
t. s.
a. r.
N.
K. B.
S. T. A.
M. N.
S. Y.
A. M.
T. A.
L. A.
M. S.
F. Y.
I. B.