Reviews of The Mallard Beefeater. (Restaurant) in Derby (Derbyshire).
The Mallard Beefeater
Southmead Way, Derby DE22 3HN, United Kingdom
Description
Information of The Mallard Beefeater, Restaurant in Derby (Derbyshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
We don’t have any review or comment on this place.
Map
Open hours of The Mallard Beefeater
Sunday
7am–10:30pm
Monday
6:30am–11pm
Tuesday
6:30am–11pm
Wednesday
6:30am–11pm
Thursday
6:30am–11pm
Friday
6:30am–11pm
Saturday
7am–11pm
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Reviews of The Mallard Beefeater
P. E.
Been for breakfast a couple of times recently, great staff very friendly and good with the kids. Breakfast a mix of continental and cooked - the cooked was brought to the table on a quiet Tuesday morning so lovely to have it fresh. Continental selection differed on each visit, a good selection each time. Very good value for money and good service. We will return!
P. S.
Just had a lovely belly busting big boys breakfast. Which the lady got cooked for me fresh, as opposed to the help yourself bit.. Really lovely. Quick service. With a smile.. Can't get better than that.. Great value..
G. C.
Popped in on my own as Hubby was at the hospital. Made to feel extremely welcome, despite only starting off with a coffee. Due to the wait at hospital turned out to be 2 courses too. The young waitress (Hannah) - Her service was incredible and she is an absolute credit to your company. Food was average but the service really was outstanding.
A. B.
Great food and lovely staff. Would be 4 stars but the gents toilets had no soap. Told the staff, but after 30 minutes later there was still no soap in the gents. They have a sign on the wall encouraging customers to speak to staff of they don't find the loos satisfactory. Just a shame they're not equally keen to act on the information they're given.
g. (.
Definitely the best breakfast in Derby. All you can eat for £9.50. Coffee and soft drinks included, good quality breakfast food, cereal, muffins, croissants... All good stuff and really nice ,polite and friendly staff. Went there recently for the first time and will definitely come back!
J. S.
Very nice meal. Been to the Mallard many times and always happy. The service is good and the food is good. Certainly will go again & can recommend to others.
S. S.
Great grilled food and lovely atmosphere for family dinners and special occasions.
G. J.
The food was ok not the best pub grub but it was good. The staff were friendly and helpful, it was very busy with a long wait but it was a Sunday evening. The prices are the same as any other pub. I would go again
M. M.
Small portion on chip bit steep on prise wing were to oily
J. D.
After treatment at derby hospital I was feeling quite down and had some time defore next session , so I decided to have my lunch at the Beefeater, I was greeted by Jade who made me very welcome & showed me to a lovely corner seat then when I was ready she took my order the filletsteak was perfect med rare, accompanied by salad and perfect onion rings,I followed it with vanilla ice cream ,waffle and cherry compote and coffee . The service was guick and very good really just what I needed thank you to jade and rest of staff.
D. H.
As always, the food and service were great, one of our favourite places to eat, just a simple pie and mash this time, but we'll filled.
C. D.
Food good,staff friendly, very busy and noisy, air-conditioning a bit too cool. But generally a good experience.
H. H.
Went for lunch last Thursday as we were at the Royal Derby hospital. Our waitress was really lovely.Didnt get her name but couldn't fault her.its a pleasure going somewhere where they are really nice. Would recommend
J. H.
Had a breakfast /brunch here, it was great generally, although, waits for refills at the buffet, serve yourself breakfast... And the toasting machine was pretty rubbish.... Lovely staff, nice environment and atmosphere...
E. W.
The breakfast was amazing, full english was cooked from fresh but you could have as much as you want and the choice of continental aswell with a large selection to choose from. The staff are very polite and we got great customer service. Defiantly coming again.
A. Z.
Very tasty food! Great place for lunch or dinner. Customer service needs a small improvement (mistake with my order / delay with food serving ).
L. R.
Superb restaurant! Staff are always very friendly & welcoming. Food is always on time and hot. Highly recommended
I. Y.
Just popped.in for a quick lunch, had a steak sandwich which was ok, starter of chicken wings was passable. Service was very slow, but friendly wouldn't go back out of choice but it's in line with what you would expect for the price
V.
Nice and clean.
Service was very good by really friendly staff.
Had Sunday lunch which was very nice and plentiful.
P. C.
Would have given 5 stars if the staff had been more attentive to their customers. Food nice ,enjoyed the meal. Lovely dessert. Would go again, hopefully someone from whitbread reviews the CCTV around 9.30pm Monday 30th to see how staff ignore customers.
b. S.
Called in to night for a pint and a bit of food to day to wait for my grand son to pick me up as I had a bad fall over this afternoon in Ripley and had to have 6 stitching in it and I find the service very helpful and good food and good pint it's the first time I've been in but I be going back in the near future cheers everyone Brian spencer
P. K.
Very good and good choice on menu nice real ales as well l had mix grill which was cooked perfectly
E. P.
The people were very nice and the food was great!
B. S.
Good food service can be good depends who you get
A. J.
Pretty standard beefeater attached to a premier Inn, expensive standard food, nothing special.
The evening service staff were pretty miserable and service was super slow.
The morning staff were much friendlier, welcoming and made a great start to the day. The breakfast area definitely needs a rework as with several coach loads of guests there was a hefty queue for food and the staff couldn't replace items fast enough.
L. S.
Always lovely food nice friendly staff and ample parking! Perfect !!
P. B.
Went for my sons birthday meal was well looked after by Keri. The food was good. A little lacking on choice because of supply issues but we were given a list of n/a before ordering. The Mallard was very clean and care was taken to keep it that way. Overall an enjoyable evening.
N. O.
Food can be a bit hit and miss and they struggle to pour a pint of guiness, but I've eaten there loads and generally satisfied. Pics show the advertised meal, and what is actually served!
h. h.
We stayed at The Premier Inn for our son's graduation and had three meals at The Mallard. Staff were wonderful and very attentive and the food was lovely. Highly recommended. Thank you all for making our weekend extra special.
A. K.
Absolutely fantastic experience at this beefeater. We had a lovely lad Tav look after us at our table. Nothing was too much trouble and such a smart young respectful member of this team and a asset. Food arrived fast and was very tasty. Well done keep it up to the whole team. You can see they are all very good at their work and service which resulted in a fab experience for us as a family
J. M.
Went recently for Sunday lunch! Such good portion sizes and all very tasty! (The roasties were amazing - you can ask for more!) but had a bit of a wait for meals to come out.
E. R.
Went to the Mallard for Christmas day as we went a couple of years ago and it was lovely but not so much this year my son got uncooked scallop and mash the ice-cream and after eight mints where so hard we couldn't get the spoon in can I just say the staff were lovely
D. R.
Been here a couple of times for my T-bone not the best cut of meat but the chef made up for it for the seasoning and how I like it to be cooked. Waitress was friendly and polite. Thank you keeley for a wonderful service will return as per
J. G.
Big place good for family and group meals, main menu is a it expensive but they have a good lunchtime menu with some meals for a fiver! The place is very clean and the staff are lovely! There is parking and easy access for disabled people, altogether a great place! Sunday lunch is delicious and really good value and the kids menu has a really good selection , something for every appetite!
R. B.
Really nice ribeye steak and amazing toffee pudding and custard.
A. N. J. S. R. J.
EXELLINCE ICE'D WAYSZS SKY ATLANTIC AND THE NEW YORK CITY ARE THE BEST OF TIMES IN THE WORLD TO MAKE THE BEST POSSIBLE!ADY.USXEFFFPHIIRREEMMASSTERED.D.J
T. P.
Had a super experience last night 1st In derby and mollie was super in serving us would love to come bk food was the best 5 star rating
c. w.
Was expecting better from here. The waitress, Kim, was amazing but the food was not good for the price. Could have got better food at home. The venue looked good and clean but shame the food wasn't. My partner had to send his food back twice. First the steak was over cooked and the second one was burnt on the outside, he did want to risk trying again
L. B.
Very busy at breakfast. Staff tried their best but were a bit overwhelmed and couldn't keep the food levels topped up. One of those days where it just wouldn't go right for them. Food was really nice though.
C. H.
visited Sunday for breakfast and this evening for a meal, the staff that served us both times had exceptional customer service. I don't normally leave reviews but I had to say these particular staff members are a huge asset to the business. I believe they are called Ben and Laura absolutely fantastic food was good too 😋
R. R.
One of the best Sunday dinners that we've had! Definitely recommend the beef.. service was very quick and staff were very pleasant and helpful.. Plenty of room to spread out customers so don't feel squashed together which is always good too!
S. K.
A lovely place! They work hand in hand with the premier inn next door. The staff are very pleasant and the food is lovely. I had both breakfast and evening meals and I was very satisfied
d. h.
Great place to eat and very friendly staff going again soon
M. B.
Asked for a medium rare steak and it came medium well. Also they missed the crispy onions off the steak. Room was clean and tidy.
P. H.
Supply issues meant that they were sold out of pretty much all puddings, they were short of a few starters and mains as well, still the food was nice, but 3 stars because when we called to make the reservation they did not mention anything about the shortages.
r.
Plenty food , decent quality and good service.
S. B.
Nice meal reasonably priced with good service
E. K.
Food was great , service however incredibly slow, it’s taken 40+ minutes for someone to appear to order final drinks after the main meal
L. P.
Very friendly staff - attentive to our needs.
Food was really nice.
Had the tiniest none issue with one item on the menu. Staff went above and beyond to remedy It.
Highly recommend.
B. K.
Good food as always but service was slow
S. C.
Normally very good, lamb tonight grissly, not so good.
R. I.
Met our new accountant there a couple of weeks ago on a Friday, been back since twice with a group of 6, nice food, nice staff, well spaced out.
J. G.
I was disappointed with my latest visit here, we booked and were seated promptly but staff were not very attentive. We ordered steaks and the cutlery duly arrived wrapped in paper napkins, on opening my napkin I found my cutlery was not as clean as expected and my wife's cutlery had to be sent back because of the food deposits that remained particularly on her steak knife. When the food arrived it was very good, well cooked and well presented, I enjoyed my meal and finished with a coffee. I asked for the bill and when it arrived I asked about the 50% off during September offer with my loyalty card and was told that without a code I could not claim the offer. There was no help, no contact with the manager just a rather surley "no code no discount!" I have now cut up my loyalty card and won't be going back anytime soon.
M. T.
We have eaten here a lot in the past and this was the first time since lock down. My ribs were nice but my wifes meal was pretty poor. She asked for jacket potato and when it was served the potato was solid inside, almost raw. A second was brought out, by which time I had eaten my meal and the potato was still hard, not as bad as the first but still hard. She didn't eat it. To be fair, the cost of the starters was knocked off hence 3 stars not less.
K. R.
Great food as always. Happy birthday.
A. B.
Very friendly staff and quick serving!
M. B.
The place is very nice and the staff are so friendly and welcoming! Prices are fair and the food quality is beautiful. I'm glad I decided to drop by.
C. H.
Their making it harder for us to leave.
Thanks to Ben and staff for making it another great evening.
Their advice on near-by activities to do for the family has been great and to come back to a great evening with relaxing glasses of wine knowing all around is clean and service second to non.
Thanks guys see you soon
I. S.
Disappointed in the delay in service waited to order desserts, had been sat at the table for an hour waiting in the end paid and left.
j. b. p. h.
Nice and welcoming. Very nice breakfast
S. P. C.
Very helpful and friendly staff , seating available for eating or just a drink away from the restaurant . The food felt amazing and will definitely go back to eat
S. G.
The most helpful staff ive ever met!
There isnt a huge menu, but what they do they do it well.
We always have fillet steak and it never disappoints.
G. A.
Such an enjoyable dinner here tonight. Tried the double stack lobster burger rather than my usual steak. It was absolutely delicious. The best burger I've had in a very long time. And the chicken and duck wings starter was a great choice. The staff were all really helpful too, especially Becky.
S. S.
It was lovely to return after lockdown. We were greeted by Ben. He remembered us from previous visits. He is very friendly with a great attention to detail as he remembered what I liked to eat and drink. We will definitely return.
N. P.
Amazing food and really good service 👍
S. K.
Waitress was very helpful throughout but our mains came out cold and almost straight after our starters were cleared. They had obviously been sitting a whole under the lamps as the restaurant was quiet at the time we went in. She returned them without an issue, and obviously it wasn't her fault at all, and was resolved fairly quickly afterwards
R. A.
Visited today for some lunch after hospital appointment. Found parking space with no problem. Was greeted quickly and shown to my table and ordered a drink straight away. Offered a general menu plus a lunchtime value menu. Excellent Value for money, friendly professional service (Becky) and lovely food. Watch out for the crispy mushroom starter. Burnt the roof of my mouth!! I also took up the offer of a loyalty card and have already collected my first points. Restaurant was clean and well presented.
L. A.
Had a great social distance lunch today. It was our first time back since the restaurant reopened after lock down and we were as usual very happy with the food and excellent service from Ben our server. More importantly we felt safe so thank you Beefeater.
R.
I went for a meal here with others around the end of December, 2019. The food and service were lovely, the Rossini steak with the duck pate in particular was really nice and well prepared. Natalie, our server, gave us the 5* treatment and was very attentive and kind, even though it was towards the end of her shift during the holiday period. Thoroughly impressed with the quality of both the service and the food! (The triple prepped chips were also stella)
M. K.
Nice bar. Small portions for main meals though. My 11 yr old had the adult salmon. Small piece of salmon, half a dozen chips, half a tomato and a bit of watercress. She was still hungry after she finished it. Ate again when we got home...
H. S.
It is a long time since we visited. As we were there early we took advantage of the cheaper menu, my husband and I chose the 10oz rump, it was delicious, no complaints there. The waiting staff were very attentive and polite. Will certainly not leave it so long before we visit again.
G. 5.
Great breakfast, welcoming and friendly staff but cleanliness could be slightly improved and my seat was marked
R. B.
Food was nice. Bit disappointed that there was no ale on. Pleasant staff. Reasonably priced.
G. G.
Fantastic atmosphere staff were great as well food delicious
P. E.
Very polite and helpful waitet this lunchtime.
Used the lunchtime menu and food was good value. Hope to visit again.
Peter
T. L.
Nice and quiet place. Bit expensive asked for Bacardi to be told they had none then saw Captain Morgan white rum. Would be nice if rather than say we do not have to be offered an alternative. Please train your staff to know what drinks are what and alternatives. Many Thanks
L. B.
We visited this Beefeater as we were killing time before a visit to Derby royal hospital. Was very convenient.. extremely helpful staff particularly the barman. We had coffee and ordered the burger with chips. Have to say it was great. Chips cooked to perfection and burger any way you liked it. All down to the extremely knowledgeable barman.
F. F.
Fabulous service from Laura have traveled numerous premier inn in the last week, we decided to break the trip home with final night stay in derby due to traffic problems. Being tired and disillusioned with previous venues but was completely in awe of the friendly and professional attitude of Laura who could not do enough to facilitate our needs after such a hard journey.
Reignited our interest to try beefeaters again.
Laura A***** thank you
E.
I enjoy the food here. When I've had an early morning hospital appointment I go for breakfast. It's very nice. The little tiny muffins are fantastic. The main menu food is also fantastic. Food is a little pricey but it's worth it for a good meal.
D. M.
Fantastic service by Kim and the team. Kim was extremely friendly and personable made the experience here memorable. I am currently here on training and the service here at the beefeater made the experience a lot better.
Food was great too accompanied by the fantastic service by Kim deffo 5 stars
Also the lad behind the bar Curtis was very friendly and helpful.
G. B.
We were pleasantly surprised by a few things when we stopped in for dinner. The haloumi fries were a highlight, including the sauce, and the vegetarian lasagna was great. The kid's food comes out a bit hot, but the options for kids are reasonable.
Since the menu is fixed by the chain, the breakfast menu is bog standard. It's functional, but not much more.
N. T.
Stayed at the premier inn and had meal deal. Food was excellent. Loved the mixed grill. Bit limited on the drinks with the meal deal but there are options to upgrade. Buffet selection on breakfast good. Staff pleasant. Parking on site where you register your car when you enter.
K. A.
Been going to this place for years. Fantastic food, service can be very slow at times but the staff are friendly and if you're not in a rush its cool, i usually go on my lunch break so not always ideal! haha. Love it though and the prices are great too.
C. T.
Wife had operation at Derby Royal. We stayed overnight at the Premier inn. The meals and service at the Mallard was first class.. Nothing was too much trouble.Thanks.
B. C.
Good food, tasty but poor management of people working in the kitchen . Wait for 40 minute sharing platter, when come was wrong one , another 30 minutes wait, then mix grill had no onion ring and no fried egg plus they put on the bill both platter. Hope they improve because food was tasty.
R. B.
Had a great pre Christmas meal there with a party of friends. Really good food and fantastic service. Staff second to none, nothing too much trouble for them. Highly recommend.. Have been there on a number of occasions since and always happy with the service and standard of food
E. M.
Okay I didn’t expect such excellent service James and Chloe T and also Charlie were so helpful. James actually brought a lemon hot water to cleanse our hands after our appetiser which is more than some Michelin restaurants would do so congratulations to a fantastic team who were happy and more than willing to help. Wow makes me want to come back. Well trained servers and I work in the service industry so they have Exceptional abilities
R. “. T.
We dropped into the Mallard for breakfast on our way to Alton Towers, both my kids ate for free and my wife and I went for the full English ( and damn the rides we were about to embark on!)
The time from order to food arriving was around 10 minutes, plenty of time to grab a coffee and have a chat about the day ahead.
The staff were very friendly and helpful, and attentive without being intrusive, very nice balance.
The food was very good too, its exactly what we needed before a big day out at the theme park! It was hot, there was plenty of it and it went down very well.
Overall its a great place to stop into for a quick snack or a larger meal, from my experience I'd be happy to recommend it.
A. H.
After having previously visited a number if times, this time it was very lack luster in appeal and taste, almost forgetting what I'd had yesterday. The staff were ok but one of our parties drink was left on the end of the bar which had to be fetched by themselves. Overall a disappointing visit, unfortunately we'll be eating else where in the future.
S. S.
I went to meet someone who had been staying next door at the premier inn. Had coffee...... but the menu was all aimed at full on dinning and you struggled to find a lighter option. Not a fault of the restaurant but of the brand. Staff where helpful pleasant and the place was well kept.
L. B.
Very busy with lack of staff took very long time for an average meal. The staff tried hard but were always facing an uphill battle with little they could do to improve a poor situation. Also I didn't see any mallards so was disappointed.
J. M.
Needed something quick and reliable. Spot on. Food good service excellent.
S. B.
So we stopped by for a business lunch. We were shown to a booth that fitted our group of 5. Friendly and personal service with a bright bubbly waitress. The food was promptly served and good, what's not to love!
s. k.
Great customer service. Unfortunately we arrived at 4pm Sunday to be told they had ran out of Sunday roast. Also they could have done with a cleaner environment there was alot of dust/debris around our particular seating area. Would come again if these niggles were addressed
M. R.
Situated directly opposite the Royal Derby Hospital this spacious and friendly pub / restaurant has a lot going for it. Yes it's part of a chain but the food is good and there are a large selection of drinks on offer. If you are lucky enough to be looked after by Hannah you will be well looked after. Enjoy. M
T. A.
Popped in for brekkie this morning, good selection of continental & cooked breakfast. Breakfast was nice, could do with being a bit hotter. Staff were nice & friendly, cleaned up on the go, so no messy tables. Nice one, keep up the good work.
C. F. K.
This steak place had run out of fillet steaks when we went, and while that can happen in any restaurant it took the server more than half an hour to tell us after ordering. The replacement sirloin steaks were nice. My daughter's portion of Halibut and mash wss a little on the small side for the price. Nice tasty food and friendly staff, a pleasant experience, but nothing 'special' really.
m. b.
Very helpful staff. I visited recently in the rain and with a baby. They very promptly helped warming milk, bringing drinks over and directing me.
Extremely greatful.
Parent changing facilities were also good.
General pub food and a variety of options.
Good for casual dining or meeting friends for coffee.
I didn't realise until I'd paid and displayed that there are some bays closer to the door for customers.
overall happy - thanks
b. s.
I came yesterday 17/03/2022
And the lemons… were INSANE 🤤🤤🤤
T. H.
Clean and airy environment with comfortable outside seating. Had an enjoyable lunch from daytime menu. Did not try any of the beers and wines on offer as driving on to Manchester afterwards. Good service from staff.
d. b.
Went for lunch with some friends. Food was ok ish. Staff friendly. Prices were reasonable.
L. F.
Food really really good but was let down by poor service. For a busy night there was far few staff on and waiting times were a bit of a pain as a result
s. c.
Great place .drinks a little pricey
B. B.
This is a great place to go if you like steaks. I've had steaks or meat in general all over the UK and very rarely have they topped the quality here. They also give you unlimited free refills on your chips, which is a novel idea. Although, to be honest, you probably won't need them because their meals are extremely filling. Every time I've been here, the staff have been great. Really, this is just an all-round fantastic place to eat. It's also situated right across from the hospital, so if you need to kill some time and/or grab a bite to eat while waiting for a patient, this is a great spot.
G. S.
We ordered our food and drinks and the drinks arrived very quickly. The same again for the food. Very impressed. The desert order was even quicker to get to us. Top marks. Also our server,Abe was excellent well done to you all.
M. S.
Making the best of a bad situation stuck on a training course miles from home on the day of my anniversary.
Mrs joining me for dinner so I snuck in here an hour before dinner and spoke to Liz who I think is the manager explained the situation an by the time we went back an hour later she'd arranged a special table decorated with chocolate anniversary sign, sweets and flowers! What a lovely bunch of people, we were also served by James who was a top bloke and the food was spot on.
M. S.
Fantastic breakfast and lovely staff
J. P.
Ok as a place. Never have enough staff serving. Can take 15 minutes to get served if they have more than 10 at the bar. Beer is good though. Would score higher if the service was quicker.
K. T.
Went here as we had a voucher through the door so thought we might as well give it a try. We both had a burger, I had the lamb burger and my boyfriend had a double cheese burger. It was really good food for the price and they offer a refill on chips if you eat them all. And the staff were incredibly friendly and hard working.
J. B.
Excellent service, friendly and professional. All 3 meals we ordered were very nice. Impressed, much better than normal pub food. Will definitely return.
O. M.
Visited with my partner for an evening meal - service was pretty disinterested and unbelievably slow, to the stage where is is borderline ridiculous.
Decor is dated and the place needs a tidy-up but it was fairly clean, tables weren't cleared fast enough for my liking which led to the place looking untidy.
The big redeeming factor however is the food which is far better than it has any good reason to be. I had the surf+turf which was easily one of the best steaks I've ever been served at a chain restaurant and the seafood was good quality (again, surprisingly). Puddings are great too - I can personally recommend the churro sundae which makes a lot of other chain restaurant puddings (I'm looking at you, Hungry Horse) seem absolutely horrendous.
If this place had a new lick of paint and a bit of attention paid to customer service it could be an easy 5-star eatery!
On reflection, I will come again but improving the experience could make this a recommended location.
G. H.
Really nice staff, decent enough food. It's obviously a chain, you know what you're going to get, it doesn't amaze but, it's good enough. Only real issue I had was the coffee with the breakfast was diluted to homeopathic levels.
M. T.
As you would expect from a beefeater, they really know how to cook a steak, had the mixed grill, awesome, plus got to love their chunky triple cook chips.
A. M.
Great place to eat , friendly and cosy too and a new mixed grill . Delicious.
K. R.
Took ages to get served, we had a table for 10,waited ages for the drinks order to be taken then delivered, after 20 mins had to ask for food order to be taken.
Food was good but again a long wait and had to ask to pay the bill
So all in all it was a long experience
H. T.
The beef meals here are superb and usually come cooked how you like them and the staff are great. The festive Turkey meal however was not very good at all. The turkey was dry and there was a lack of gravy which was the only reason some of the turkey was moist. The roast potatoes were unseasoned and the pig in a blanket and stuffing was burnt beyond what is enjoyable
J. B.
This restaurant is a little drab and suffers from a cheap refurbishment. The food we ordered from the daytime menu was just about edible as the triple-cooked chips had no doubt been overlooked in more than one of those cooking processes - some were quite hard in the centre and had definitely not been cooked three times. I was particularly disappointed to see that dreadful prompt to 'tip' when I paid by credit card. If I want to reward the waiter/waitress for service (over and above normal expectations) I will simply leave it on the table for that individual, I definitely do not need to be embarrassed by a 'YES/NO' option on the card reader, which I suspect merely ends up on company balance sheet.
D. H.
The food is very nice, the staff were very helpful and efficient, price's were good.
V. W.
Lovely attentive front of house and waitress. Great fresh food, unlimited chips and fries, children's burger excellent, steak cooked to perfection. Bit pricey, but not an issue on this occasion. Will definitely be returning. X
B. D.
Popped in here for an evening meal before driving home from Alton Towers. Food was great apart from finding a hair on my mixed grill, but it was quickly sorted and they voided one of the appetizers to say sorry. Only draw back to this place was they weren't very organised. We love our local Beefeater, so much we eat Christmas dinner there. Beefeater Mallard just didn't compare unfortunately.
T. W.
Good food and very perlite staff will worth the money we'll done to every one at the mallard
S. T.
Good mixed grill nicely cooked. Prompt service. Didn't seem that busy but we had to sit by the loos hence 4 stars. We didn't have a booking though.
S. C.
Don't go on a Wednesday. I've stayed at the associated Premier Inn for three nights twice in the last five weeks and on both Wednesday night's they've been rammed. Both times i've ordered food frol the bar ibstead of the restaurant as theyre so busy. Absolutely fine. However when doing this, you get forgotten about. Im here now at 9.20pm. Arrived at 7.30, ordered at 8 as soon as I got a table. Had to go to bar at 8.50 to ask where my food was. Food arrived within 5 mins (so God knows what had happened). Asked for another lemonade and this didn't arrive either so had to go to bar. Mentioned this to barman who said manager would come over. 20 mons later and no sign. This is very, very similar to my last Wednesday night meal here five weeks ago. Unfortunately I'm with work and they book the hotel so I can't eat elsewhere.
To be fair, Monday and Tuesday nights were great on both occasions. Now 9.23 and awaiting dessert. I wonder when it's going to arrive...
B. M.
Had breakfast at the Beefeater for the first time this week at Woolwich Arsenal as I was staying at Premier Inn. This prompted me to book another night at a Premier Inn associated with a Beefeater. The breakfast their compared to here are two completely different things.
However my real quip was the woman at the Beefeater the night before. Very rude. The two young women were excellent but this one woman for whom I don't have a name really lets this establishment down!
M. R.
I'll basically describe to you why ths place doesn't quite get 5 stars, Iv come to this place numerous times over the years and always the food and service in the daytime is excellent however in the evenings service goes to pot, the service is poor to say the least and to wait for whole tables food, someone's is bound to go cold and dry and it's been sat on a hotplate for 15mins, not v.good at all. This particular time I put ths down to new staff and bad timings from the kitchen not necessarily the waiting on staff. Let's hope they can get 5 stars soon we I review again.
P. H.
Lovely family atmosphere with tasty meals and great service. Got a number of vouchers through the post that made the lunch a wallet friendly experience. The wagyu burger is to die for.
P. A. (. A.
A lovely evening, which we decided to go at the last minute. The food was delicious, the man who was our host for the evening was so incredibly lovely, he made our evening just amazing. Definitely going to go back.
Disabled access and facilities are perfect.
m. n.
Lovely coffee and the staff are really courteous and friendly. Will visit again !!
N. D.
Speedy service also staff very polite and friendly will visit again
P. E.
Since the menu change in the last couple of weeks the prices have gone up and the portions have gotten noticeably smaller when compared to the same dishes on the old menu. Whilst the service is good and the staff are friendly, the dining experience there no long represents good value for money compared to other local establishments.
R. B.
Disappointing. Just too busy, waited over an hour for luke warm meal, after being moved off a large table (7 of us) to makeshift 2 round tables :to make way for a party of 7. More annoying they were served before us. Normally beefeater good. Let down tonight, hence duty manager 20% discount
R. K.
A good place to have very good breakfast with all-you-can-eat option with items like hash browns, croissants, eggs, all British breakfast including toast. You also have a separate option to choose cold breakfast with items like porridge, various fruits, yoghurts and fruit juices. You can also have coffee, tea etc. Overall, a little expensive but can have a peaceful start.
L. F.
Always lovely food I had Sunday lunch big portions very nice and tasty food
L. L.
Great food. Keeley is a good server and very pleasant.
T. S.
Just had a lovely £5 lunchtime meal here served by David who was great fun. Restaurants need more servers like him. He really made us leave with a big smile on our faces. :)
M. W.
Fairly standard Beefeater. Have visited twice, and both times several items on the menu were unavailable and service was very slow despite it being far from busy. On the upside, the staff are friendly and doing their best!
Pretty much your only choice when staying at the adjacent Premier Inn
D. H.
Went for a Sunday dinner here. The prices are a lot but refillable Pepsi and unlimited potatoes eased the price. The service was fairly good and the food was really nice.
M. K.
It's a Beefeater! Most people know what to expect with this chain. This was nice though and the food was good. Friendly staff. These are pretty much the same wherever you find them. A reasonable mid range eatery.
D. T.
I enjoy Beefeater restaurants and this one is one of the good ones however, if visiting early evening without booking then you can often be seated in the bar despite plenty of tables being available in the restaurant side. It is the same menu at the same prices, just without the service.
H. C.
Foods lovely but very pricey and the service is quite slow, not enough staff on.
M. M.
Not bad but a bit boring
T. S.
Your standard chain pub. Nothing really wrong with it, but no atmosphere, very average food, don't think it shows live sport, but it does serve Doom bar on tap
S. S.
It took such a long time to get our order the starter was great however when the mains arrived it was immediately apparent that the steaks were of sub standard. They did remove the cost of one of our steaks but seriously what a let down. The staff were great but I am not going to eat them am I. For such a primium price and brand disappointing. Come on shape 👆 or go out of business fast.
C. O.
Had to wait nearly an hour for my main course!!
I’ve seen pandemics come and go faster.
A. H.
Food was very good and staff were friendly and helpful even though they were rushed off their feet
J. P.
Reasonably priced and what you'd expect from a chain. 3 of us went here and despite the place being incredibly busy the staff worked really hard to get us what we ordered (even if the new recruits were struggleing with drinks)
Highly recommend the ribs.
K. M.
Excellent food staff perfect
A. T.
Consistently good food although sometimes the service can be a little slow due to being busy.
Myself and my wife have been going there for years and have always enjoyed the food
D. B.
Lovely food. Popped in after work for a quick bit. New veggie burger was lovely. Great now you can use the meercat meals.
P. P.
Lovely place. Lovely food. Nice staff. Wasn't told about refillable drinks & the place was cold. I like to feel warm when I'm eating out.
J. P.
As normal with Beefeater good standard. Nice place friendly staff. Had full English breakfast with family was lovely.
N. D.
Bar service was a bit slow as the only member of bar staff was out the back doing something else. Food arrived quickly and was very tasty but not very warm in fact the plate was hotter than the meal, but on balance it was ok.
T. G.
Always enjoy a meal here. Staff always friendly and polite. Parking no issue, don't forget to submit your registration on the tablet just inside the door.
G. S.
Very good service, staff friendly & helpful, impressed with the food, marred very slightly by a table nearby who were at times very loud & free with the frequent use of a four letter word, not really what you want to listen to !!
C. S.
Warm welcome on arrival and despite not having a reservation a table was made available. The food is very acceptable for the price and would have no issues in returning.
D. M.
Great food and very good service
S. H.
This one is a hit and miss at times. Most of the time food and service is great, but when things go wrong it's usually wrong all the way. Still, the staff are nice and always try to sort out any issues.
S. P.
Great food, our waiter David was so attentive and made us feel special. Paying extra attention to our daughter as well. A lovely experience !
J. H.
Called there for our first time. Good food nice surroundings. Our waitress was very good. Thought menu was a bit on the expensive side.
S. A.
Friendly staff + usual good breakfast
K. M.
Really pleasant staff. Made really welcome. Good food. Will defiantly recommend.
A. C.
Had been here previously and had a fantastic meal came again as we were stopping in the premier next door,miserable bloke sat us down and were unsure then as we waited a fair amount off time for drinks but Kim sorted our needs and turned it round food was very nice
C. C.
The service was quick and friendly, but the menu very limited and vegetarian/vegan portions were not generous in comparison with the carnivore equivalent.
A. P.
Good nice food fair prices friendly staff clean friendly environment
F. P.
Not really impressed,the steak wasn't bad but neither good,long wait before being served,i had some expectations that haven't been satisfied at all,don't feel like recommending.
E. J. P.
Great food, great friendly staff, just a shame it attracts the wrong sort of people! So if you are wanting a peaceful meal with the family, this is not the place.
J. F.
Service was very good. Steak was very good. However, when I asked for salad instead of chips, I did expect a little more than an airline meal serving of salad. Stingy.
J. 4. “. A.
Service was spot on, food arrived in good time and tasted fantastic. Overall quality was well above the price point and will definitely come back when I'm in the area. Top marks guys!!
G. W.
Nice place. Popped in for a coffee because I could not get parked in the hospital. The coffee is nice. Loads of seats and the staff are nice. I will come back one day but it's a chain so nothing special about the place.
A. S.
As beef eaters go this one is on par with the rest of them but you know what you're getting. Good food, nice staff, clean and well priced. I would recommend getting a rewards card if you visit regular, there rewards system is really really good.
T. A.
Service was amazing food was delicious and even tho they were busy we didn't feel rushed or stressed we felt at easy and relaxed.
All in all 10 out of 10 would do again and recommend
J.
Standard stuff. Service is pretty slow but food is always good. If you're with some mates for a few hours, best to order a couple of drinks at a time..
P. G.
It's convenient because it's right next to the Premier Inn, so it's a good option when I'm not feeling like going out in the city to have dinner. Food is not so special, though. Beef koftas is my favourite starter. Linguine dish was good, and this actually suprised me in a positive way.
J. T.
Eat here often , staff friendly and service excellent. Good tasty food always and extra chips with your grills if needed. Good selection of drinks.
J. W.
Lovely and welcoming staff, steaks was cooked to perfection 👌
E. J.
Great food and great staff
C. E.
Food was excellent.Staff welcoming and pleasent creating a warm atmosphere.Toilets extremely clean.Definatly will visit again.
R. A.
Really nice food and a great place to take your grandmother. Price is a little high and the staff a little rushed off their feet so prepare to have to grab them if you need anything or you'll be waiting for a month. I'd reccomend.
P. C.
Unfortunately service was slow and it wasn't busy. Food was OK. Nice place with easy parking. Will give it another try.
j. e.
Great staff very friendly and helpful good selection of drinks and decent prices
M. P.
Good staff, nice food and beer
C. W.
Excellent staff who really know how to look after their customers. The food was really nice.
A. R. J. K. N.
SERENDIPITY FULLFILLINGNESSIVETESTERS JOIN THE REMARDELLOWAASTISTINIERIGHTS.SIRE.XADYNARRWAAL.WILL.APPIERR.N.FATENIERVANIERE.MASS.GROUND STILL APPENDING THE FULL COPLINATIVEVITYNICE vibe. Great grands to be grave narrated trought grieving and monovoovringxdoubblexbyxthexwayxAD
D. H.
Nice place and a banging t-bone steak will be going back
S. L.
Good portions, well cooked and good service.
I. R.
Really good value for money and plenty of choice. Steak was melt in the mouth. The staff were all really lovely.
A. P.
Lovely, well presented Turkey dinner
E. H.
Tasty meal, better than my previous visit.
M. W.
Came in without a booking. Amy and Aaron looked after us brilliantly. Two mains for £5 each and fab sundaes. Great beer.
A. C.
Great value food good surroundings reasonable prices so nothing could be grumbled about ..and I would recommend to many ..possibly difficult menu choices for a vegetarian ...but check it out with the place first ..I would like to think they could overcome the issue
C. W.
Good food, up to the usual standards and the staff are very friendly and attentive - but avoid the tomato salad, it's quite literally half a red onion and a few chopped tomatoes.
Y. S.
Just been here again for our evening meal (23/04 5pm) Didn't get the waiters name unfortunately . Got to say he was brill . Highly recommended
L. S.
Evening meal good.very busy need to book table.breakfast just warm enough to eat and not much choice for continental unless you like lots of different breads.staff were very attentive.
S. w.
Very nice for a beefeater. Good service, ambiance, decor, service etc. Not pretentious with the food, but ambitious enough not to be boring.
D. H.
Great food as usual, from our go to family favourite restaurant, however, service a little slow tonight because of a large party booking.
M. H.
Brilliant place. Great food and excellent service
P. S.
Pleasant surroundings and staff. Usually busy for high days, holidays and especially Sunday lunch. Call to check availability. They pride themselves on their steaksvut mine was a little underwhelming.
D. M.
Had a meal enjoyed the food
Cutlery could have been cleaner though
Staff were helpful and friendly.
See ya again guys.
S. G.
Nice & clean atmosphere good food was OK
L. T.
Across from the hospital. Friendly staff. Good for food if staying at Premier Inn. MUST enter car reg into computer though, or you get charged for parking in their car park.
E. C.
Salad that looked like it was days old and dirty cutlery
A. J.
They either have a dodgy cooker or chef as both nights we dined there, there was at least one food item on every plate that was burnt.....the side salad was safe :)
N. R.
Had breakfast here as stayed in the hotel next door. Very friendly staff and super quick service. I would not hesitate to visit again.
J. M.
Could never pick fault, the staff and food are amazing.
G. R.
Lovely staff . Great tasty food . We really enjoyed our lunch here will be visiting again
A. W.
Really lovely food staff really friendly and very covid friendly
D. W.
Good service, staff excellent, shame about the tough beef
C.
Lovely and clean. Friendly staff with good quality choice of food
R. B.
Disappointing. Just too busy, waited over an hour for luke warm meal, after being moved off a large table (7 of us) to makeshift 2 round tables :to make way for a party of 7. More annoying they were served before us. Normally beefeater good. Let down tonight, hence duty manager 20% discount
L. E.
Another good meal for my birthday This place sometimes better than others !
G. F.
Great sized portions, average prices and good service
T. A.
Service was amazing food was delicious and even tho they were busy we didn't feel rushed or stressed we felt at easy and relaxed.
All in all 10 out of 10 would do again and recommend
P. R.
Great food. Fast service and friendly staff will definitely visit again
C. C.
The service was quick and friendly, but the menu very limited and vegetarian/vegan portions were not generous in comparison with the carnivore equivalent.
S. x.
Enjoyed the food .. the wine smelt funny tho.. still drank it tho😂🙋♀️ the staff are lovely x
m. e.
First time for dinner and everything was fantastic really good food great team .
D. C.
Great food , friendly staff and good promotions through 2 for 1 and I like the free parking ..it makes things easier
D. B.
Good food, prompt service and very knowledgeable, helpful staff. Thank you for a lovely time!
B. M.
Good food when availability permits
Our best evening there last Friday.
D. J.
Hadn't been here for a long time. But it's been refurbished and I really liked it. Food was delicious too
C. C.
Family treat for mothers day. Breakfast - lots of choice and plenty of it. Felt comfortable with young grandchildren. Friendly , helpful staff.
E. S.
Fantastic and friendly service as normal, went for moms birthday and was made lovely by the ladies, fantastic night, lovely food thankyou very much. 😁😁
J. W.
Really excellent meal & helpful attentive staff thanks 😊
S. B.
Very good staff, pleasant surroundings, steak was to die for, I prebooked but you don't have to.
C. A.
This restaurant is pretty good and the prices are reasonable especially if you ask for the lunch menu. The lunch menu is a little limited but it has things for meat eats and vegetarians
P. “. C.
The food was lovely and the staff were very efficient.
P. R.
Great food. Fast service and friendly staff will definitely visit again
J. W.
Thank you David for looking after a frazzled mum so well and for sorting out a take out burger for my poorly son in hospital opposite when he didn't want anything to eat. Well above and beyond for service and food. Thank you x
J. S.
Lovely friendly staff. Food excellent.
G. M.
Good service and good food reasonably priced. Large choice of food.
L. L.
Lovely welcome, excellent steak, brilliant value. David C was our star server. What a great guy.
S. B.
Tasty food and Lovely staff.
J. M.
Great food relaxed atmosphere becky the waitress was very nice tended to our every need
P. D.
Food was good at a fair price but the place needs a makeover, some of the seating was disgustingly stained.
L. P.
Excellent service the waiter was friendly and welcoming, restaurant clean and tidy and enjoyed the meal.
D. J.
Nice food, good atmosphere. Would recommend if you are looking for a nice pub meal.
M. S.
Extremely welcoming and the Xmas menu looks cool
m. e.
First time for dinner and everything was fantastic really good food great team .
L. M.
The food was great but the service was really slow, bless them they were trying as much as they could but they are so understaffed!
J. B.
Just stopped for a drink. Friendly staff. Comfy seats and good atmosphere.
A. J.
Great meal and polite staff
J. B.
Excellent venue for break from the hospital opposite been here several times recently food has always been hot and well prepared. Steaks cooked to perfection
T. A. D. a. m.
The food was nice and the waiter was very very good we realy enjoyed it :)
K. E.
excellent staff -Laura, great food!
A. H.
Breakfast is amazing staff are lovely if you leave hungry it's your own fault
M. H.
Very nice food. Slightly limited draught beer choice but very nice overall! Plenty of parking too
S. x.
Enjoyed the food .. the wine smelt funny tho.. still drank it tho😂🙋♀️ the staff are lovely x
N.
Loved it great food a bit of a wait but worth it and a bit pricey
R. N.
Food was very good, out of this world. Looking forward to my next trip there
K. B. (.
I was quite pleased with the quality of the food and the staff were friendly and amazing.
J. M.
Regular eatery with friends. Price and quality of good very good. Staff excellent service
B.
Dependant on what staff are on you either have a really good time with great food or a really bad time with poor food. Best time for good staff and food is during the day/early evening.
L. D.
Lovely meal best chicken ceasar salad ever attentive server just shame about the vacuuming going on while having our meal
J. W.
Great staff, lovely food.
n. w.
Very friendly staff and good location fo Alton towers
P. T.
Big place to eat not particularly cheap, average food, chips are nice and you can ask for extra chips at no extra charge, also soft drinks you get free refills too
J. A.
Ok food but slow service even though there was only a couple of tables. Don't think I'll go back
T. Y.
Nice friendly staff, nice pub and food, if lived near by would definitely go again.
M. B.
Great food at a reasonable price. Join the beefeater club to get discounts. Also look out for money off discounts through mail and vouchercloud.
G. S.
Food was varied and very nice .nothing fancy but just good food and plenty of it.
A. M.
Good location for people who want food near the hospital but is to glam for the area. Slightly expensive food for the location
J. S.
Great food, great service and we will definetly be going back!!
C. L.
Bit of a dump outside. Tables rickety & need replacing. They do gluten free beer though 🍺😊
S. L.
Lovely meal,thank you.
S. F.
Good quality food, plenty of seating, friendly staff and a good selection of drinks
P. H.
Excellent meal and service, no cheaper lunchtime menu available though
M. H.
A waitress named Amy top service credit to the company fillet stacker was to die for definitely recommend here all day long well done guys I'm impressed
I. D.
Just about OK! Very dissapointd last visit ad they seemed to be clearing te resteraunt chairs as we were still eating .... felt like we were not wanted
S. H.
Very happy with visit. Food fine and service excellent, nothing too much trouble for Ben S
Thank you
V. “. C.
Brilliant place always go there friendly staff good prices on drinks. U cant go wrong
T. O.
Good food at reasonable prices. A nice family restaurant with outdoor play area and free WiFi.
J. S.
Food not so good but the waitress was very good
J. M.
Lovely food, nice staff, slightly expensive
T. L.
Very good food and staff
T. B.
Waited nearly 5 minutes to get a drink as nobody behind the bar but they did apologise so all good in the end 👍👍
H. H.
Simon stayed late thanks
M. M.
Friendly staff, good food and plenty of seating (indoor and out) Very popular with hospital staff (as it's just over the road from the Royal Derby Hospital)
A. K.
Nice place, friendly staff, good food
D. R.
Very friendly helpful staff and delicious food, will be returning!
K. G.
Ordered food and drinks. Quick service. Lovely food. Pleasant staff.
H. D.
Good food, nice atmosphere and helpful staff.
N. J.
Really nice food, friendly staff and in a good location next to the hospital and a Premier Inn.
C. S.
Good service, pretty quiet. Could do with a couple more vegetarian options on the main menu.
B. P.
Breakfast not bad no black pudding when i went. Toaster either lightly toasts or burns.
A. A.
Great staff, good distancing of tables, felt very safe!
L. E.
Another good meal for my birthday This place sometimes better than others !
A. L.
Good staff,good food.one or two hygiene issues but clean.
S. P.
Very nice pint good service
A. M.
Went for lunch. Good service and good food. Would happily recommend.
S. T.
Kimbo is the best
C.
Lovely and clean. Friendly staff with good quality choice of food
a. w. 2.
Really was nice, staff were friendly from when we arrived to when we left, would recommend.
F. F.
Brilliant service and lovely food. Great value and good for families.
l. t.
Every aspect good,
G. F.
Great sized portions, average prices and good service
A. F.
Great food but a bit too pricey for what you get (quality).
A. R.
Very helpful staff, good food in well lit environment
P. R.
Service for drinks was very slow we wanted a pint and a glass of wine it was 15 mins and the pub was 3/4 empty
a. t.
Omg, sloppy Joe vegan burger was beautiful, Elise was very polite and professional, will use beefeater again x
R. w.
Do not go as often as possible as we have moved but it is still fantastic food and great price and the staff were great
N. P.
Love going here for a breakfast. In and out
K. R.
Excellent food, great service from friendly staff.
M. M.
Food is great, staff are friendly. Whenever I stay in Derby this is our hotel of choice
T.
Epic breakfast! Staff were friendly and whilst it's not the cheapest meal out, it wasn't too expensive.
B. R.
Great food, good service, an all-round nice restaurant!
N. B.
Really nice food and staff, will miss it in Lockdodown2. 😞
M. L.
Great value meal, cheerful friendly service
A. R.
Amazing food. Top service.
e. a.
Food was great and the service brilliant
P. G.
Staff good and attentive but food very average
T. H.
Great all you can eat breakfast and friendly helpful staff
L. A.
Nice varied menu, good staff polite and helpful
D. L.
We had a very gòod meal with friendly and helpful staff.
j. s.
Lovely food big portions, friendly staff