Reviews of Burger & Lobster Knightsbridge. (Restaurant) in London (London).
Burger & Lobster Knightsbridge
109-125 Knightsbridge, London SW1X 7RJ, United Kingdom
Description
Information of Burger & Lobster Knightsbridge, Restaurant in London (London)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
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Map
Open hours of Burger & Lobster Knightsbridge
Sunday
12–10pm
Monday
12–10:30pm
Tuesday
12–10:30pm
Wednesday
12–10:30pm
Thursday
12–10:30pm
Friday
12–11pm
Saturday
12–11pm
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Reviews of Burger & Lobster Knightsbridge
B. P. M.
At the top of the department store, this is a fun place to eat. The food is great quality and tasty and generous but not cheap, I’m sure that’s not a surprise to anyone 😉 The queen scallops are a standout dish although petite, the combo for two is fantastic! The reason this isn’t 5 stars are the small tables and the loud music, nothing major.
H. L.
It's super fast. I'm in a hurry my car ticket going to expired after 40 minutes. Eat in just takes me half an hour. Staffs was so sweet and kind. I'm very happy that I chose Burger&Lobster.
S.
Had wonderful night here. It was the first time and it was for a birthday celebration.
We had oysters, calamari, 3 different types of burgers and lobster roll. All delicious, fresh and cooked as we asked. 🍔🦞
The staff were very polite (the booking over the phone was straight forward too). It is very accessible, with the lifts straight into the back of the restaurant ...
Lovely experience for all of us and I've already recommended it to a couple of other friends and family members.
A. K.
I was very pleasantly surprised! Food was really good, service fast and friendly and to my astonishment not expensive! Five stars!
A. K. B. -. G.
I’ve always loved Burger and Lobster and this Brian how lived up to my expectations. Great tasty food, prompt service and nice ambience. Will definitely be coming b am.
R. F.
When I saw pictures of the food on a social media, especially about the Mac & Cheese, I thought, I must check out this place. Well, today I decided to have lunch with my family there.
The Lobster Roll was pretty tasty. The croquette, incredible, matching perfectly with the sauce. But the Mac & Cheese…well, they should check out at the Kush Coconut Coconut Grove (Miami) to know how to make the best Mac & Cheese.
Must say that the service was impeccable. The waitress was bubbly, full of joy and really honest about dish and portions recommendations. Well done for having such nice team around.
S. I.
Burger and lobster is on the Fifth Floor in Harvey Nichols , Knightsbridge and what better way to spend a luxurious day shopping and eating .
Calamari for starters came fresh and crispy . Mains was The lobster roll - platter for 2 was just delish, especially the toasted brioche with a creamy lobster filling. We also ordered a Crispy lobster burger but we had to have that as a takeaway the platter was just enough for 3- depending on how hungry you are and what beverages you have indulged in.
Luckily we had booked a table in advance as there was a steady flow of people coming in to eat . Great environment for families to enjoy as well as couples just spending quality time with each other
M. M.
Order a well done for delivery, the cheeseburger tasted great came out very tender and juicy more like a medium well which was perfect. The garnish completed the burger well and the bun was perfect not soggy at all, which can be an issue with deliveries. Following the positive delivery we visited the Resturant. Ordered several items off the menu and the dishes were hit and miss. The burgers ordered medium but came very well done and dry and lobster burger was over salted and burned. The staters were quite nice though. The service was sloppy and despite having so many members of staff hovering around we got the impression that no one really new what they were doing and were running around like headless chickens. Therefore changing my review form a 5 to 4. I just hope that they improve consistency in there mains. As the delivery was great but in-house was a bit of let down.
연.
Everything was good!😋 Staffs are very friendly and the food was really nice! Especially the staff who have braces on his teeth was really surprised me by speaking Korean😱Thanks for nice service😍
D. C.
Amazing food, great service, lovely Staff - Kasia, Marta, Vladimir(master is coctails ) - many thanks for making my birthday unforgettable
A. W.
Great service and nice food. We were happy to be asked how we wanted our burgers, well done and not medium, and whether we wanted our lobster steamed or grilled. Pleased to see that the staff cleaned down tables and seating after diners had left.
A.
Very tasty. It is mostly crowded on the weekends. Friendly and nice environment. I tried Beast burger and you can tell from the pictures 😂
A. A.
Menu changed since i visited the Bond Street pre-lockdown. Is located 5th floor of Harvey Nichols, but once inside, it the same vibrant and atmospheric as all of their branches. The smells of meats and sweet seafood fills the air, getting you excited for what's to come. And when it does, it exceeds every expectations! Few things.have changed, but in no way for the worst. Whole lobster had a claw meat as big as the palm of my hand. Perfectly complimented with their lemon butter sauce, fries and balanced salad. The B&L beast, new for me, so well balance and am definitely having again! The staff i noticed more, wiping down everything, face masks for servers, digital menus for less contact, so attentive yet discreet but super friendly. I really enjoyed this dinner, i highly recommend!
J. G.
OMG, it is like being on the East Coast of the US! The roll is devine: the toasted brioche, the lemon and garlic butter dressing, and the big piece of lobster....what a treat 😋. The small nibbles to stsrt with are also super good: lobster croquettes and calamari are my favourites.
s. k.
The food was lovely! I ordered the combo of the lobster and burger and it was amazing! There was no tables available at the moment and we were hesitant to sit at the bar at first, but Vladimir made our first experience in Burger & Lobster very pleasant! Thank you Vladimir for leaving us with a good impression of our first visit to B&L
M. D.
I had the best service experience with Barbara she looked after our table, she was very friendly and welcoming. Barbara also came over and cracked our lobster shells for us when asked and showed us how to get all meat out. Great and wonderful woman. Thanks Barbara
M. M.
Really nice place that I recommend 👍Great food and fast service. Staff responded to our requests promptly, music in background wasn't too loud and atmosphere was lovely. Perfect place for dinner with family and friends 🦞
D. W.
I love Burger & Lobster and their Knightsbridge restaurant didn't disappoint. The service was friendly and welcoming, and the food was delicious. My friends and I were served by a lovely waitress who was very helpful and delivery of food was swift. Really enjoyed the experience and I will definitely return.
L. C. L.
This is the second time here since i visited a few years ago the food is amazing always and the lady who served me nice and patient. I wouldn't say the price is affordable for everyone but is worth to treat yourself or family's one a while.
T. C.
The burger was amazing I had the b&l combo and mojitos. Lobster was nice just wasn't much of it, the mojito was really nice side salad tasted so good and the service was brilliant. Our waiter was very friendly and helpful.
S. A.
Great lobster always! Fifth floor of Harvey Nichols and if you’re like me - indecisive on whether to have your lobster steamed or grilled you can go halves!
The staff here are always polite and attentive too.
A.
Best place to try lobster for the first time! I ordered the lobster roll and the burger which was absolutely amazing and delicious and worth the price! Staff were friendly and professional. Definitely recommended.
N. Y.
We went today to have lunch for the first time and food was delicious! The lobster and cheese croquettes were so yummy! We also tried the lobster roll, which isn't extremely big, but super tasty and with big chunks of lobster. And we also had a steamed lobster, It was soft and tasted really fresh. They had an offer, and those mains with side of fries and salad included were 20£ each. That's super good prices, but if you pay regular price and sides as extra it can be a bit pricey, but definetely worth it. Staff was lovely as well, specially one guy that served us, I think he was Italian. We also had a reservation but we arrived a bit late and they were really nice and understanding about it.
A. C.
Burgers were really good, not really much more to ask there. All cooked exactly to ask and really tasty.
The fries were nice, but to be honest I expected something a bit more special there
It was very pleasant sat by the window for a nice meal.
K. J.
Great customer service **** always a queue. Lunch was amazing (Lobster sandwich and sauce ) so tasty.
Thanks to the lovely staff who served us. Unfortunately I forgot to take her name .
P. S.
Me and my friend came here for a drink at the bar after shopping and were met and served by the lovely bartender named Vlad. His cocktails are 10/10 and we have since been back and more than happy to taste the great drinks with flavour. If ever around I recommend trying his Tommy’s margarita :)
I. T.
That was a perfect dinner out! Fresh, delicious food and very friendly staff. Would highly recommend!
J. M.
Had the best experience today at burger and lobster. Barbara gave amazing service going above and beyond. Very friendly and welcoming :) everyone needs a Barbara in their life!
H. F.
I spent £20 on a delicious burgers which featured, suprise surprise, lobster and burger. Definitely worth a try. One criticism is that the bun was pretty dry, luckily there is lots of lovely source to make up for it.
D.
Service was excellent. Food was fresh and tasty. Did feel food quality standards dropped slightly hence the four stars.
A. M.
Had a great dining experience. Was apprehensive about eating Lobster for the first time but got some amazing help from Barbara!
Will definitely visit again
H. Y.
Burger & Lobster are the best lobster roll in London - always delicious! Nice spot on the 5th floor of Harvey Nicks in Knightsbridge too.
E. P.
I gave been to Burger and Lobster many times and the Lobster roll it’s always my favourite!
M. E.
Great food and drinks, great service, lively and pleasant environment.
h. a.
Our experience was amazing 😍 Vladimir was super kind ! I am glad we sat in the bar to meet this beautiful soul ❤️ He was very professional & he suggested the cheese cake 🍰 💕💕💕 other restaurants should learn the art of impressing people from the staff of Burger & Lobster 🦞
J. C.
What a experience I wouldn't go back for free the staff was a complete waste of time waiters clowning about all the time 1 waiter was swearing and the food was not very nice at all made my wife sick on the way home we rang Alex the manager he wanted a doctor's report and stool sample report from my GP and a very hard job to get hold of him and when we did did he didn't reply to the email from this off spoke to him today DE7 he couldn't do anything if we didn't have a doctor's report if anybody thinking about going please avoid very unprofessional service I am going to speak toThe the food hygiene I'm not one to complain I asked him if he was going to do anything about it didn't want to know avoid this place
A. S.
Decent food, franchise so you know what your getting. Service was good, food and drinks served within a timely manner.
J. N.
Really enjoyed the food at Bergers and Lobster at Knitesbridge. Burger beast and lobster roll were great and our host Barbara made it even more amazing. Thank you L&B and Barbara! See you again soon
L. p.
- Quite a nice place + the girls and the boys who serve there. Just a small minus, even is cold outside .. it's still quite hot inside, even with a t-shirt. :)) Maybe because of the beer or/and cocktails. Cheers allz.
A. K.
Food was good although the service was horrible. Two white Eastern European ladies had a attitude from entrance up until we paid the bill. We asked for condiments twice and did not receive until the male waiter kindly came through. Which was a 10 minute wait for ketchup. The waitress did not ask us how our food was, did not get clear our table despite us clearly being finished for 15 minutes, but managed to clear the tables of the two white ladies on our left and family on our right. She was extremely unpleasant, grumpy and in a rush. I witnessed her speaking with an Arab family in a nasty and unprofessional manner, which just reflects the type of staff this restaurant recruits. If you are going to work in a place of town owned by us Arabs then you need to get used to our faces and treat us with respect. The waitress was shocked when I asked for service fee not to be included, although I am glad I didn’t leave a penny.
J. L.
The starters were great and the cocktails were extremely tasty. Grilled lobster always goes down a treat
S. J.
My best friend and I love coming to this branch especially for the Tommy’s Margarita made to perfection by the lovely Vladimir. He goes above and beyond to make sure we are satisfied and has such a genuine and kind demeanor.
J. Y. T.
Delicious! I love the lobster, we ordered half grilled and steamed.
E. F. O.
Nice location, good lobster with really nice sides. The calamari was great and the oysters were cool. Never had oysters before, and the experience wasn't terrible, so I'd definitely try them again. Overall, it was a nice spot for an evening meal. Definitely gonna go back.
Y. W.
Raspberry lemonade is a refreshing and enjoyable drink for someone who enjoys sour food. If you want something that is refreshing and sweet, this drink will not be your choice.
The 1.5lb lobster is the hit of the whole meal. This lobster is one of the freshest lobster I have ever tried in my life. Though the lobster is a bit pricey, it's worthwhile to enjoy such fresh seafood.
For the lobster roll, the bun itself is made crispy. Lobster meat is filled fully to the bun. If you are a mayonnaise lover, you will definitely enjoy the roll. The lobster filling is mixed with a large amount of mayo.
Overall, it is a really great meal, our family enjoys it and looking forward to visiting Burger & Lobster again when we are coming back to London in the future.
N. M.
The food was delicious and the portion was decent too. We ordered combo for two and enjoyed it. The staff was friendly and helpful.
D. C.
The food was great, didn't have to wait to long for our food.
P. L.
Nice whole grilled lobster, perfectly cooked. Delicious!
V. D.
A burger was half cooked, has been offered a new portion though. We said no, but nothing was deducted from the bill. Apart from that all good.
M. H.
Food great, but! waitress was in so much of a hurry from the moment we sat at the table, we hadn’t seen the drinks menu and she was asking us what we would like to drink, we hadn’t seen the food menu and she was asking us if we were ready to order, but finally it was very uncomfortable when she’s clearing the table while our friend was still eating, even after we asked her to wait until everyone was finished… nothing would slow this girl though and she was off again with the desert menu would you like deserts? Our friend is still on her meal, my friend gave up at that point and said she was finished which she wasn’t … shocking service and it spoiled the meal the evening …
P. L.
Went here to eat with the kids after intense walking around in London. Ordered most of the smaller dishes and drank 1936. . I could not recommend this more. Really nice location and friendly staff. Wonderful
A. O.
Great place and good food. Only downfall was the extremely rude front of house manager. Barbara was her name I believe. Arguing with us about how long we had the table in front of a 7 year old. some of us arrived before the booking and were seated early but we booked for 7 and at 8 she said we had to leave as they needed the table. We explained we had waiting 50 minutes for our mains and our booking was from 7 so we still had 30 mins. She argued that as some of us had arrived early and been seated the timer started then. We were not told this and explain to her we were waiting on deserts and she needed to stop arguing with us and go away. She left but came back to inform us we had been at the table exactly 1hour 59 minutes as we were seated early. Again we told her this was irrelevant as the booking was from 7 and this is when our whole table arrived. She continued to stand over the 7 year old at our table and argue with us resulting in our youngest member getting upset. We told her to leave us alone as she was ruining the night. She left us when we mentioned we would lodge a complaint and did not come back.
Rest of the service staff were wonderful however and the food was delicious.
J. B.
Went to meet some old friends and we overall had a really enjoyable time.
The food was okay nothing spectacular. the staff were helpful. However they did keep trying to clear our table before we were finished with our food. But that being said would probably go back
M. M.
The waitress that served me was very polite to me and my friends. Very good customer service. Her name was Barbara
S. A.
We stumbled into this place and what a pleasant surprise. We had the lobster role and it was delicious. My wife had the combination lobster and burger sandwich and enjoyed it a great deal. I had the classic burger and it was simply delicious. I would visit this place again
c. L.
Famous burger in London, so we planned to have a lunch on our first day arrived. A bit pricy but should try if you come to London. Lobster is fresh and match with the sauce. We also ordered the orginal beef burger, it was delicious. Also, recommend the drink name "Cool".
E. M.
I eat in burger and lobster regularly and have never had a bad experience until recently, but after I complained the manager followed up and gave us reassurance everything was taken seriously. The first few tines I went to burger and lobster it had a real experience feel, i felt like the last few tmes it became more of a basic chain resturant and lost its touch, but having returned last night I felt like it was one of the first times i went again, i would recommend going in the week when its less busy, than you christina for all your help :)
L. C.
2 sets of The B&L combo (Burger &Lobster)
£34 +service fee = 41.06 per set
We went to the one in Fifth floor Harvey Nichols, which is near Harrods.
It took a lot of time waiting for the waiter to order, get bill and pay.
The service was really terrible, but all the waiters in Europe country are not good enough compared to in Asia country.
Y. N.
Had a great lunch here! Barbara made it even more amazing! She’s the best!
C. F.
I’ve been wanting to go there for years! My boyfriend and I finally decided to go and it was amazing! I had the lobster burger and truffle chips, he had the burger, lobster and chips and we shared a starter. It was delicious and really good prices!
d.
First time i try lobster burger, it will not be the last for sure!
J. M.
Raspberry lemonade is a refreshing and enjoyable drink for someone who enjoys sour food. If you want something that is refreshing and sweet, this drink will not be your choice.
The 1.5lb lobster is the hit of the whole meal. This lobster is one of the freshest lobster I have ever tried in my life. Though the lobster is a bit pricey, it's worthwhile to enjoy such fresh seafood.
For the lobster roll, the bun itself is made crispy. Lobster meat is filled fully to the bun. If you are a mayonnaise lover, you will definitely enjoy the roll. The lobster filling is mixed with a large amount of mayo.
Overall, it is a really great meal, our family enjoys it and looking forward to visiting Burger & Lobster again when we are coming back to London in the future.
J. M.
Stopped by for Sunday lunch. The restaurant itself was not so busy and the service was attentive and fast. I ordered the original lobster roll and a side order of fries, both where good but it would have been even better if the roll was filled a little bit more. Prices are what you would expect for this kind of place, £20 for the roll. A very nice place to eat.
R. B.
We had the lobster roll and it was tasty ! Vladimir: you are extremely warm and professional ! Thank you so much 🤎👍
T. S.
I like burger & I do love lobster. I’ve never imagined before; Burger Lobster! It’s great and I’m so lucky having it. So when you travel to London don’t miss it. It’s so amazing: A Lobster between 2 crispy bread slices
J. W.
First time at B&G in good old Harvey Nic's and was not disappointed with the food at all. Came in a timely fashion, well laid out, and plenty of it. My friend and I did halvesies with our meals as we wanted to experience everything! We were not disappointed! The burger with lobster and blue cheese is amazing! The lobster is flavoursome and cooked to perfection. Lovely fries and salad also. The restaurant is on the 5th floor of Harvey Nichols; accessible via a lift from ground floor so should think ok for wheelchair users. They are very mindful of COVID 19 guidelines, and was good to see them following guidance. I would suggest booking a table and not just turning up as they are very busy. Would recommend.
M. W.
Wonderfully efficient service in this very popular eatery based in Harvey Nics, Knightsbridge. My wife and I were in London for a business/pleasure day. Time was in short supply so we were looking to combine some shopping with lunch in-between meetings. Harvey Nics is a great department store and the fifth floor is renowned for its cafe and food culture. We decided to dine in the Burger and Lobster and certainly didn't regret it. Staff and service was great and the food also lived up to the hype. We both ordered the Lobster Burger and were served in a very prompt manner. The setting and environment was very chic and trendy and the food was great. Reasonable prices for London and overall a very good experience.
K. S.
We had great lobster experience here. I ordered half boiled half grilled lobster. Both were quite good. Having this option in a single order is very nice. Their original beer is very tasty and goes well with the lobster. The simple spinach salad with aceite balsamico is also very tasty. The disadvantages might be the shopping mall ambience and slightly high prices. The rest is awesome. I'd definitely would recommend!
R. J.
Nice place , good food, amazing service thanks to Adam who was very welcoming and friendly , thanks to people like him will make the place amazing
z. a.
Only gave 3 stars because the place looked nice and the food wasn’t bad but nothing special either. Was very disappointed with the staff really... they didn’t seem to care about the customers at all. They were just chatting with each other or looking somewhere but never at the customers so it was hard to get anyone’s attention really. They kept forgetting to bring us stuff that we asked for and also brought us food but no cutlery. When we stoped the manager to ask for some cutlery she was like ‘ohh you’d like some cutlery?’... well not really ‘like’ but more like ‘need’ some what do you think? Also she wasn’t very keen to pay attention to anyone so it felt like you’d be better off serving yourself rather then waiting for them to look at you
F. ف. M. م.
It's located on 5th floor of Harvey Nicole building. The restaurant is pretty much big and decorated well with lobster cages and a beautiful bar in the middle. I ordered labster burger and original burger for my wife. We both loved our food. The fresh lobster are arriving for this restaurant from Canada every day. The price is reasonable also.
p.
Good burgers, okay lobster. Only bottled beers. £36 for a burger with a small lobster, fries is on the expensive site at a food court type of restaurant in a department store. Service was okay.
A. S.
Visited multiple times. Recommended for grilled lobster and croquettes for starters! Yumm. Fries came bit soggy during our second visit.
n. s.
Burger and lobster, easy to go there by Subway to knightbridge
Go inside the mall to the 5th level In food court
The service is fast and good
But the staff is a bit stress ...!
The drink is very delicious
I recommend coktail
R. A. P.
When here many many time before with my family member. Love the food and the service is great. Never let us down yet. The only disappointed part is that the dessert is a bit lacking. Not much choices and the one on the menu not really to our liking.
H. M. A. B.
Lovely Restaurant facing the knigtsbridge . Bright and cosy. Friendly attentive staff. Very good International food. You should book your table particularly during weekends as it gets pretty full.
F. B.
Top quality food and nice place to enjoy some food while on a shopping spree. Efficient service. Best thing to order is probably the Lobster roll which I didn't order. I will most definitely be back there to have it. The lobster burger was amazing though with some truffle oil. The taste was really out of this world. Great experience and not being rushed out. I'll be back soon !
Y. R.
I love this place. For £16 you get a Original burger with chips and a salad. 1 burger makes me feel full for the rest of the day. I have visited this place many times and always the same feeling as if I am eating here for the first time. In addition, they serve very delicious original lobster roll for 23£ I think. If you are in Harrods/Harvey Nichols, visit Burger & Lobster to try something special.
A. L.
A popular chain restaurant that does not disappoint. I’ve consistently ordered the burger and lobster combo at these establishments and I can’t really imagine getting anything other than that. They add a 12.5 % service charge to total bill. Minor note: this place does not offer a plastic bib by default as most other B&L. Communal ketchup and mayo.
G. C.
My daughter's choice and not a venue I would instinctively choose (too many mouths to feed before any food goes on the plate!)
First, a general annoyance with inner city restaurants... Just because it is an inner city location and in this case, the fifth floor of Harvey Nic’s, it does not give you the right to pack us in like sardines. Especially when the restaurant is half-empty! We were a party of 6 and the table we were given @ B&L Knightsbridge was 'petit' (trying to be polite).
To business… Service was OK and food was OK too. Honestly, it is hard to write more! The menu lives up to the venue facade. In fact, so narrowly focused on the façade’s ‘brief’ and simplistic that only incompetence would render a shortfall in delivery.
Was my prior thinking overturned following this experience? No! My daughter may be lured by the marketing, façade and location, but this ones not for me!
G. G.
Came for my boyfriend's birthday in September 2020. Very good service. Food came fast. We are lobster croquettes, lobster roll and the grilled lobster. Yummyyy
S. A.
I love their lobster roll
And the staff is the sweetest Especially Vladimir 🥰
F. E. S.
WOW truly impressive! I love their lobster so much! It doesnt have a too seafood-y kind of taste, its really fresh and goes super well with the melted garlic butter. I ordered the grilled lobster, it had slight taste of the grill and i'ved had the steamed one as well, which is juicer and mild. The lobsters were cooked to perfection as it was so easy to peel, the meat falla right off the shell, hassle free seafood experience! I like how they equip you with some tools because its a lot better to use them to scrape out every piece of meat you can find.
L. C.
Visited on 28/12/2018 with my family for a Xmas Celebration Dinner. I had visited the Burger and Lobster on Little Portland Street previously since 2014.
To reach Harvey Nicholas from V&A took around 20 mins to walk. Because of the building works and countless street hawkers outside Harrods that we’re dominating the pavement, getting there was a not so enjoyable journey.
To reach the restaurant (which is on the top floor) it’s best to take the lift. But the entrance to the lift is a bottleneck, so it’s quite packed while waiting for the lift also.
Once we arrived, there was a massive queue outside the restaurant, so glad I made an online reservation a week before the visit— we were shown to our table immediately.
Seating arrangements: not spacious compared to the B&L on Little Portland Street, we had to add a extra seat to accommodate the extra person as we came in a group of 5, but the table is more tailored for 4.
Meals: the classic is the Lobster Combo Set: £31.5 for a 1.5lbs lobster, with french fries, garlic butter and house salad.
The steamed lobster tends to be more juicy than the grilled ones.
Other combo include: burger, lobster roll etc
Customer Service and Bill: our server is friendly and polite. The restaurant is very noisy and busy, so it’s hard to grab the attention of a server once he/she walked off.
A discretionary 12.5% service charge was added to the bill. I opt in to pay 8% in the end lol.
Overall: the atmosphere is just not as fine tuned compared to the B&L on Little Portland Street— it’s probably because this B&L is inside a department store in Knightsbridge, whereas the other B&L is tugged into a quieter street by Oxford Circus.
Can’t fault the quality of customer service, and the portion size is just right.
This combo set is pretty spot on, and will definitely visit B&L again in near future.
W. L.
I guess burger & lobster is a must visit for tourists if you want decently priced lobster & burgers. The food is good but service is fantastic! will visit again
A. F.
Lovely place, food is delicious and staff is very attentive and caring 😊
L.
Lobster roll is king for me. Pure lobster was surprisingly big and both very good. Considering the location and raw material reasonably priced.
S. W.
This place is just great and iconic. A must visit in London. Food is fantastic, burgers are lovely with meat cooked to excellence, lobster roll is so good with the bread just mouth watering. Tempted to always get both the burger and lobster. Only suggestion would be to offer more side options as you don't always want fries. Desert selection is also poor.
A. A.
Food was delicious and a definite treat, but it took about 25 minutes before a server even came over to take drinks orders after we had been seated. The waitress seemed surprised when we asked if the automatic service charge could be taken off the bill.
K. S.
Usually 5* but only 3 today. Table of 6 but were asked to leave as they were 'busy'. This despite us ordering champagne continuously and eating well. No problem if we were told this BEFORE being seated but this was not the case. Could have been better handled.
L. P.
Visited yesterday (21.09.2019) Really great meal, having a 7 month old we rarely get the chance to eat out anymore but even with a young baby in a buggy they were really accommodating. Advised us an end table would be best with the buggy but as there wasn't one immediately available we were given a little buzzer to wander off and look around so we could shop whilst we waited and then were buzzed when the table was ready. Advised a 30-40 minute wait but our table was ready in under 10 which was a bonus. Our waitress was really friendly and helpful (didn't catch her name but she had lovely eyelashes :D ) she knew the menu really well and was able to advise us on food and recommend us drinks to share. Have been to a few B&L's but this is by far our favourite so far. Thank you for making it a really enjoyable experience
S. P.
We really like this place, everyone is so friendly and the food is absolutely delicious. Between 12 - 4pm a 'whole lobster meal' is £20, you can have it steamed or grilled, or half and half. The steamed lobster is definitely tastier.
C. R.
It was our first time coming 2 weeks ago, staff were lovely and helpful and food was delicious we will definitely be coming back!!
A. A.
Great food and attentive staff. The lobster roll and the steak and lobster combo were very well cooked and juicy. The recommended grilled lobster was amazing.
R.
I really love their lobster roll, in fact I think it’s the best lobster roll I have ever had. However, I think they recently changed their menu and started to sell everything separately when before they used to sell it as a meal (lobster roll, fries and salad) which makes it more expensive and makes you think twice before you go
A. z.
👍🏻- one of the most popular restaurant in London will defiantly not disappoint you. Really friendly staffs and nice food! Booking in advance could prevent waiting time, it’s quite popular especially at lunch and dinner time.
✋🏻- we went in as a family of 5. There was not enough space on the table to put our food.
f. s.
Really good experience.
After looking around for hours in Knightsbridge for a restaurant (everything was fully booked). I found this restaurant. Despite it was fully booked as well, the kind receptionist Barbara allowed us to walk-in for a quick meal.
Good food, cosy environment, and nice stuff..
NB try the lobster roll.
L. D.
Awesome food, great service, restaurant was clean and cosy, can't wait to go again.
C.
Good but not fantastic. I felt that it is too hyped up. You probably should try it once to cast your verdict. 🧐
J. V. H.
“The food was great! The lobster was unreal. Me and my husband were really happy - we had a table close to the window, the receptionist Barbara tried her best to accommodate our requests even though it was really busy, so sweet. Amazing experience!”
Z. J.
Ordered two sets of 2 pound lobster for a group of 4 to share. The service staff told us that it doesn't seem enough for us but luckily we did not heed his advice. There are 2 lobsters in each 2 pound set so each person gets one and that is just enough. The lobster was fresh and pairs well with the garlic butter.
M. L.
Decent meal and service. Had oysters for starters and B&L combo for mains. Cost was slightly over $40 per person.
H. G.
lobster is out of this world, very delicious and tasty, service is fantastic, but could have been better, i had to ask for shelll cracker and wipes. staff are friendly and service was fast
K. R. N.
My favourite place.. ❤️ Love everything in the menu .
R. D.
Love it very much, love staff, love table, love atmosphere, I visited the branch near Harrods which very friendly than other branch.
A. S.
Barbara is an amazing waitress!! Such good customer service skills and deserves a promotion !!!!
L. C.
Great atmosphere, music is nice and audible and good tunes. The service was exceptional, always making sure you are tended to and everything is fine. Cocktails are a must, they are delicious.
T. N.
Delicious food, recommend the combo meal...Some burger and lobster. Great cocktails. Good atmosphere. Wednesday afternoon not crowded.
T. E.
Ok amazing food. In order of amazing ness
1. Lobster roll
2. Burger
3. 2kg lobster
And they are all beautiful.
J. H.
Burger & Lobster is located in the Harrod and at 5 floor. The combo meal comes with 1 lb Lobster, burger, french fries and salad. The combo and the Lobster roll were really great, recommended.
C. L.
That butter sauce is straight up crack. 4 stars only because the whole lobster is quite tough (ordered it on two different occasions). Stick with the lobster roll - they use the tender claws for it and DRENCH it in that butter. Burgers are good but nothing special.
A. M.
The lobster burger was amazing and juicy. For the sides fries are great and the side salads too. Service was amazing. Calamari was great also for starters. I really recommend this place if your in the mood for burgers. There brioche was also really good. I would also recommend it.
J. C.
Good food and not that expensive considered the type of items and the location. The staff is lovely and the restaurant has a nice view on the street.
D. H.
Lovely meal, highly recommended, esp the lobster beef burger, best I had ever eaten.
R. N.
Outstanding, food service staff everything very clean simply perfection.
R. Q.
How about a true-blue Singaporean reviewing the Singapore Chili Lobster roll? Just not used to eating cold Mayo/Chili lobster meat and prawns with cucumber slices in a hot pan-fried bread roll. Taste was still great and special. We eat it HOT and SPICY... may want to add a hot authentic version with the same bread roll. Service was slightly off... lacked attention, could be busy though.
M. D.
Quick efficient service in a very busy restaraunt. Menu is straight forward you can have burgers or lobster dishes or a bit of both. Staff are very good and very helpful. Food tasted beautiful.
N. S.
I really enjoyed my dinner at Burger & Lobster 🦞 in London … Delicious dinner fantastic ambience very scrumptious burger of lobster 🦞
J. V.
Ordered through deliveroo, they advertise a 1.25lb lobster, what i recieved was the size of a large shrimp. It comes with a side of chips, simply too expensive for what it is.
S. S.
It was delicious. Most of all I liked the service.
S. C.
Lobster is good, burgers are ok. The smell is very strong... not a huge fan, sorry...
M. S.
Awesome original lobster roll. Thick, tasty chucks of meat in every bite. Worth a visit!
T. L.
Always wanted to try B&L and it was our first time here. The food came quickly and was presented well. The lobster was lovely, especially with the sauce. But... there was very little actual meat in the lobster. The chips were very much like McDonald's chips, just less greasy. Whilst the burger meat was cooked perfectly, there was a bit too much bun and I've tasted better burgers in general. Not that it was bad at all - it was yummy, just not as yummy as others I've had from, say, GBK. The servers were attentive but they all seemed a bit sad? It really helps to smile at customers, you know. It was an okay experience but I don't think we will be back.
Edit: In response to the owner - I really appreciate that you took the time to reply. Thank you for your generous offer, and for clarifying the lobster situation, as well. However, in response to your comment about the masks - smiling can be seen from the eyes and heard from the tone of voice. I'm sorry to say that this did not come across from the servers during our visit... We may consider visiting again once the lobster situation improves. But thank you again for your time. :)
C. 1.
Classic lobster rolls as always. We come here every time we go to London
N. S.
My second visit to this restaurant only confirmed that that the food is tasty! I went for the classic Lobster Roll this time and it didn't disappoint :)
The waiter was very attentive and on top of things, the atmosphere was great with enough diners to make it "buzzing" but not too many that you couldn't hear what your date was saying !
Overall just a great night out, great food and drink (Great to see Albariño on the menu, not many restaurants have this as an option!)
L. A.
Indulge and enjoy,amazing place for a special burger and seafood including lobsters 👍🍽🍹
K. M.
They sat us even without booking and the system for that was organised and simple, they text you. The grilled lobster is great and at lunch it’s very reasonably priced at only £15! They didn’t give the lobster cracker and looked at me a little oddly when I asked, other than that, great service, great price and lovely food!
A. M. B. A.
Always a pleasure to eat here , where ever brqnch you target its always delicious.
M. L.
Very tasty lobster. Burger is less impressive. Would go for lobster only rather than combo.
W. T.
Good food and great location the waiting service was good our waiter was very attentive can definitely recommend the lobster roll. Most of our party had burgers which were also quite good.
My only criticisms would be the music which was too loud and doesn’t lend itself to having a relaxing meal conversation is quite difficult. Our table was very close to the kitchen door so had kitchen staff coming through all the time. The door would benefit from a closing device to stop it banging.
Overall not too bad an experience but might think twice before visiting again
T. M.
The lobster roll was amazing, we went twice in 5 days for it. A must try.
Z. E.
Had a lovely meal here earlier this week. We didn’t have a booking (most restaurants are booking in advance because of the social distancing measures), but the maître d managed to offer us a table and was warm and welcoming. Lovely lobster, served with chips and leafy salad. My partner had burger and lobster - he wasn’t to keen on the burger unfortunately as he found it a bit dry. Our waitress was attentive and checked in later on during our meal to see if we were happy and needed anything else. They are also participating in the governments eat out to help out scheme at the moment which was a nice surprise at the end.
s. A.
The food was amazing as usual
S. A.
Yes, the lobster, Yummy! The price is also Yummy. However, the server maybe in bad mood so I had poor service.
N. V.
I visited Burger & Lobster last Saturday evening to celebrate my son’s birthday. I had visited before and loved it here so I thought it could be nice to share with my whole family. I was not disappointed at all, everything was just amazing - the food, service, environment🤩. I can highly recommend coming here, you won’t regret it👌🏼 Our server Kasha especially made our visit very pleasant and made us feel very welcome.
E. C.
Overpriced for what it is, place was unbearably warm too and not great that you have to leave restaurant area to go to bathroom
K. K.
Unfortunately due to lockdown, had a take away, still tasted good!
M. G.
Amazing burgers. Didn't try the lobster but they say it is also good. Order some pickles on the side, they are great.
J. H.
The lobster and burger are really nice and the ice latte is superb
B. S.
Great for gluten free followers (gf chips) and people on a low fodmap diet! I love the lobster here!!
J. S.
Lovely lobster roll, fantastic service. Definitely coming back with my friends
l.
First time visiting this particular branch. Our lobsters smelt extremely poor. We had to speak with the kitchen in which they said it was because lobsters are unique. Seriously?! We requested for new ones in which they provided which did not smell like rotting flesh.
b. L.
Service is not good and the price of lobster is higher than other places provbably it was in Harrods.
W. N.
For me, it's a must to visit while in London. Foods are nice, service is OK but seats are not comfortable.
M. B. I. a.
I ordered a whole lobster 🦞 and it was the best lobster experience I've ever had. The lobster tasted fresh from the sea. It was cut in all the right places so that it's easier to get the lobster out of its shell. It also came with a yummy sauce and fries 🍟.
J. B.
Went with my girlfriend as we have been wanting to go for ages and it did not disappoint! Ordered the lobster with the burger on the side as well and it tasted amazing. The sauce it all comes with went so well with everything, was even good for the chips! Great service and atmosphere and an all round brilliant experience. Highly recommend!
M. B.
An easy atop due to its location and simple menu that makes it easy to enjoy a meal in a busy area. Our service was excellent and it's location is great. However, the menu is very expensive and I cannot say the the quality reflects the price tag. The lobster burger is the highlight on the menu but there wasn't enough lobster to complement the beef party, and as a result, I wish I would have gotten the regular burger instead. The kids meals was nice but expensive. I think that for £5 less per main, this would have been a much better value for the food.
G. H.
If you wanna eat lobster in london, it's a good place. Little expensive more than i thought.
K.
Very fresh and tasty. The lobster roll is 😍.
A.
Burger and lobster roll were delicious
Prices are bit high but really worth the visit
A. Y.
Food was lovely.
Staff were super friendly and fantastic.
Felt well looked after.
Thank you!
P. M.
The food was amazing!!! Thank you so much to Nadia for an amazing recommendation. We will be back
R. B.
The calamari was surprisingly really good, and obviously the lobsters were cooked to perfection!
A. G.
Awesome lobster cuisine, steam is nicer as it keeps the tenderness and juicy bit of the meat. The beef burger is delicious too. Quite a bit portion for a lady. Kid's meal for both burger n lobster are available, my children enjoy them. While waiting for food to be served, they are given drawing and colour pencil to pass they time with colouring and activity, this is excellent.
A. A.
The team were very nice and showed alot of attention to my allergy which I appreciate alot!! The food is amazing and very tasty
The lobster was tender and just "wow"
I highly recommend it
O. F.
No queue at this branch. Food was not as good as I expected, considering its popularity.
J. G.
Awesome food.. friendly staff
A. M.
The lobster burger was amazing and juicy. For the sides fries are great and the side salads too. Service was amazing. Calamari was great also for starters. I really recommend this place if your in the mood for burgers. There brioche was also really good. I would also recommend it.
B. H.
Great burger, really juicey with fabulous texture
Z. J.
Ordered two sets of 2 pound lobster for a group of 4 to share. The service staff told us that it doesn't seem enough for us but luckily we did not heed his advice. There are 2 lobsters in each 2 pound set so each person gets one and that is just enough. The lobster was fresh and pairs well with the garlic butter.
H. S.
Definitely not cheap but a 10/10 I would definitely recommend you to go here!
M. D.
Quick efficient service in a very busy restaraunt. Menu is straight forward you can have burgers or lobster dishes or a bit of both. Staff are very good and very helpful. Food tasted beautiful.
S. M. A.
Amazing grilled lobster . Chips are good but with less oil will be excellent
A. A.
Great food especially their burgers 🍔
R. Q.
How about a true-blue Singaporean reviewing the Singapore Chili Lobster roll? Just not used to eating cold Mayo/Chili lobster meat and prawns with cucumber slices in a hot pan-fried bread roll. Taste was still great and special. We eat it …
A. A.
The team were very nice and showed alot of attention to my allergy which I appreciate alot!! The food is amazing and very tasty
The lobster was tender and just "wow"
I highly recommend it
K. M.
They sat us even without booking and the system for that was organised and simple, they text you. The grilled lobster is great and at lunch it’s very reasonably priced at only £15! They didn’t give the lobster cracker and looked at me a little oddly when I asked, other than that, great service, great price and lovely food!
S. M. A.
Amazing grilled lobster . Chips are good but with less oil will be excellent
W. Y.
20 pounds is back for September. That includes lobster roll, chips and salad. The lobster roll is pretty nice tbh, plenty of lobster and the sauce is nicely done. It was a good deal in my opinion. Would recommend for this price.
P. T.
Excellent ! Went there three times when I was in London. I prefer the whole lobster to the lobster roll. You can taste the succulent freshness. It goes very well with the lemon butter sauce. The lobster "roll" is actually a sandwich with lobster meat served between two thick slices of bread.
Reservations needed in the evenings. This place is very popular, especially with the tourists. Highly recommended !
m. c.
Lobster roll was amazingggg... they served it quite fast.. definitely will come back to eat it..
C. W.
Ordered whole lobster and a burger. Lobster was meaty, well cooked and delicious with their lemon butter sauce. Burger was medium as requested and delicious too. Impressed both dishes where perfectly cooked and full of flavour. Service was super friendly - felt like an American style service where the customer is always right. Overall amazing experience for food and service. Can't wait to go back! Oh and the prices where reasonable... not the cheapest but not a rip off. So again because overall experience was amazing... total bill felt like it was well deserved! Thank you Burger and Lobster 😀
H. S.
Definitely not cheap but a 10/10 I would definitely recommend you to go here!
N. S.
Best lobster roll I have ever had. Can't wait to go back. I was tempted to order another straight away! The brownie wasn't great, it was nuked in the microwave and went hard very quickly. Main meal was tasty, salad was delicious as were the chips.
A. D.
The staff were amazing, attentive, good-humoured and made our experience great even at the end of their long shift!
Thanks a lot!
I. N. (.
The best burger I have eaten in London during my visit. Even though the price is higher than the normal burger outlets, the taste is very good. I would recommend this place if you want to try a new taste. The drink also very good and fresh. The staffs are good and helpful too.
M. K.
Tasty tasty super delicious food ...meat lovers this will be your favourite place to be 🥩🍤🍹🍸❤️❤️❤️
d. M. A.
Overpriced for what it is. Used to be reasonable. Food is good.
j. l.
This place is a major go! Burgers with real lobster on top? Whomever came up with this bless his heart! Salad dressing was very good. Could of used more dressing, but I like my salads drowned in dressing...
Fries were hot....which is actually my only requirement for "edible"
Now for the reason why you're reading this....
The burger was pretty good. It was juicy and the lobster meat was done perfectly.
My only disappoint was the party wasn't as seasoned as much as I'm used to....
But a good place to goto...especially since it's on the Harvey Nichole.
This place stays packed...so get a reservation if you can
M. G.
As I like to do the occasional shop in Harvey Nichols we went there on the weekend when I was hungry while shopping as we normally go to a sandwich shop for a quick eat. However the food was top quality in a casual lively environment with great portions with members of staff that were very helpful and attentive, food is very fairly priced for the quality and quantity. Would recommend the Burger and lobster combo as you get a great share of both worlds. Will definitely be visiting again soon! :)
A. H.
Reserved a table there for my husbands birthday. Were seated and served super quickly which was great! Both had the seven samurai roll which was cheaper than the original roll but had an extra list of interesting sounding ingredients. We were so surprised how good it was! All the ingredients sound intimidating but I wouldn’t have changed a thing! Was so delicious, well balanced and tasted fresh! The brioche bread was lovely too! Didn’t want it to end. Enjoyed some mocktails too - a bit overpriced but expected in a restaurant such as this!
Y. K.
I feel that their old 'no menu' menu offered more bang for your buck, but the new menu does have a 2 lbs lobster for £40. The lobster was very fresh and the garlic butter sauce was equally amazing. The staff at this store weren't too warm though...
O. D.
The food was tasty and nicely presented. However, the lobster burger had beef in it. It was very enjoyable, but when I visited previously, I received a burger that only contained lobster and I think the restaurant should return to serving it that way. Also, I enjoyed the chips, but I think a chunky chip option should be available.
V.
Very good service as I was my birthday so they came out with a cake for me
S. T.
Barbara is the best!! 5 stars
m. c.
Lovely meal (I've tried the lobster roll of course) and very kind staff, just a little bit expensive...
B. R.
Love the food there.
I would definitely go back!
I went for the salad and it was filling. Normally the lobster on its own it’s expensive but doesn’t fill you up.
I’d recommend the salad with lobster and walnut.
This will fill you up.
Atmosphere is great however due to where it is situated there were a lot of snobby guess who had no manners.
M. A. T.
The best branch our branch in jeddah has low quality against this one cheers
F. F. H. M.
Best restaurant ever and I had an excellent service from Barbara she is kind and helpful and always there for us.
A. A.
Great food especially their burgers 🍔
T.
Great atmosphere! Food is on point! Had the black bean burger 👌🏾👌🏾👌🏾 Absolutely delicious! Could eat everything on the menu. Bergamot toddy excellent alternative!
Thank you for fast and friendly service. Highly recommended. Will be visiting again soon.
J. N.
Food as delicious as always. Great customer service and the restaurant has a great atmosphere. Seems to be quite popular so you may have to wait a bit if you don't make a reservation, but definitely worth it. They even provide you with one of those vibrating discs to tell you when you're table is ready so you are free to shop around while you wait
P. Y.
A popular place. The sandwich was good.
M. A.
Excellent food quality, but still expensive
s. I.
The lobster roll is delicious 😋🤤 a bit on the pricy side but still yummy. I think one is not enough to fill you up. You must try the burgers there and the truffles & chip. The place is perfect.
A. T.
Great place for food and drinks! Nice view from the 5/F at the Harvey Nichols. The service was good!
No need to wait for a table in the late evening at around 21:15 which was great after a long day of traveling!
The lobster (1lb) and burger combo is a good choice to try two things altogether!
The Singapore Chilli Lobster roll was really good!
R. M.
Superb
T. C. N.
Great for a quick bite. Good food. Nice take on the bunless burger.
A.
Had a lovely experience here, friendly staff. Highly recommend the lobster roll!
A. D.
Lovely food. Well cooked.
S. Z.
Amazing food and service, highly recommended!
S. M.
Like the burger and friendly staff 👍🏻
Z. A.
Service was great but I most definitely had better times in the resturant- fries were a bit cold and the lobster was really wet.
H.
Burger and Lobster is generally good every time, however recently the quality and attention to details has gone down big time. I always get the Lobster Roll with Ice tea. Last two times I've been to this place, the Lobster Roll was drenched in butter, overly salty and the fries taste alarmingly too salty as well. Also, the fries have an odd taste to them; they taste like McDonalds, only soggier and taste like they were fired in old oil.
This time is no different, but I orderd the original Burger. The beef patty is good, but its taste and seasoning is overpowered by the saltiness of the cheese and it ends up being too salty. Also don't forget the salty fries that I couldn't even stomach on top of this. Lets talk about the bun. Yeah. Its really bad; it was clearly not toasted and was just mushy and soggy when the patty. You can really tell it was not fresh; it was literally falling apart as I was eating it.
Bottom line is this: if you want good, but not top notch, lobster, come to Burger and Lobster. If you want a burger don't come here. For a good delicious burger go to Tommi's Burger Joint.
M. M.
If you are a lobster fan, this is a good place to enjoy it! Professional staff and quick enough service! Music could have been better did not enjoy any track of their playlist tonight!.
j. l.
It was a delicious meal! Get the 2LBS lobster!
陳.
Burger is normal, lobster and lobster roll is good. Service so so.
L. C.
Excellent place for dinner. Service was quick and staff was friendly. We ordered 2 lobster burgers and they were an absolute delight. Didn't think seafood and beef can go so well together
V.
The lobster roll here seemed more bite size than usual.
Tucked away at the top of Harvey Nichols, £20 for a roll, fries and small salad does the job.
J. P.
Andrea made our meal and experience top tier she was perfect and polite and beautiful she made everything delightful she deserves a raise
A. K.
In general it's fairly good same as all other restraints of this chain, but I don't understand why when you order lobster and oysters (from starters menu) they bring lobster first and oysters later. This happened to me twice already... Probably need to order mains only after they bring oysters
A. W.
Reliable, predictable, but formulaic good food. Exceptional service.
S. M.
The taste of and ambience is really good but I was disappointed to see that they just had 3 choices in the main course to choose from that is lobster, beef burger and black bean burger. There were choices in the starters which they call as sharing platters but they are not at all to be shared. Also you have to order a side separately with your main. Not value for money.
김.
Best Food! Warm Condition! Kind People!
P. V.
The first time I tried Burger & Lobster was in Malaysia and I didn’t like the quality of it. This time I tried it in London and it tasted much better and was so fresh. Truffle chips and lobster roll were my favorites.
T. W.
Loved the food, first time eating at the joint. Great ambience, friendly staff, I understand it’s in a shopping establishment, but getting to the washroom facilities, is a bit of a drag.
S. A.
Well... The lobster is not the best but not bad at all. If it's your first time eating lobster you won't be disappointed.
The burger... So dry and no taste at all. I was really disappointed.
The service is good tho
F. A.
Nice cosy atmosphere. Came here from Heathrow after a whole day of traveling and thought i would treat my wife and I a nice lunch. A friend recommended this place. It was hard to find because i didn't really see the address properly on google map that it was on 5th floor. My bad (i blame it on jet lag). The waiter was really nice and friendly. We ordered 2 lbs lobster prepared half grilled and half steam. (Steam is better!) also ordered lobster roll and calamari. All were delicious and came in at a good time. Satisfied and will come again.
A. C.
I worked for B&G and I tried everything on menu.
I only have to say that the burger is incredibly made.
Tasty, light and perfectly laced.
I still dream to find something good as burger&lobster burgers around Italy but it’s hard like find a horrible pizza in Naples...
Lobsters are delicious and light...trust me, a pleasure for our senses.
So, if you don’t know where to spend on night go out and go there!
Ps book in advance because is always busy!
K. T.
My daughter's favorite in London. Lobsters were fresh and delicious. Music a tad too loud though.. it would be perfect if they brought the volume a notch down.
L. M.
Worth a visit. Great food but overpriced! We ordered lobster roll and lobster burger and regular burger all were amazing they come with fries and small salad, as starters we ate a deep fried prawns were normal nothing special. The service was good but the music were annoyingly loud!
A. R.
Very clean and tidy resturant, nice atmosphere. Staff are friendly and chatty and make you feel your a special customer. Not much on the menu but that's the whole point, "burger and lobster". Meals are nicely presented and cooked to perfection. Nice selection of drinks. A bit on the pricy side and the lobster wasn't exactly huge. Dispite that I wouldn't say no to eating there again.
R. V. B.
Very nice food, reasonable prices and very good service.
D. M.
We decided to go here on a whim. The burger was very savory and probably one of the best burgers I had. Especially in London. The atomoshohere was busy and lively with tables constantly cycling through with new customers.
D. W.
Came here for the amazing lobster, and quite regretted the fact that my stomach isn't big enough to accommodate the burger and roll as well! The restaurant's atmosphere is very cozy as well - you don't need to walk in dressed all posh to experience posh quality food!
U. Y.
Expensive fast food with decent quality. You get what you hear:Burgers and Lobsters.
A. Z.
Me and my partner had the beautiful idea to try this interesting spot after two years in London.
What an amazing experience.
The food was amazing, the combo is fantastic!
You can have a massive delicious burger and a super tasty well grilled lobster.
My partner chose the burger with lobster, truffle and tarragon mayo and brie, she loved it 😃
After the food I would really like to say a massive thank you to Marco (behind the bar) and Simone (Waiter) that advised us about the food, the drinks and the dessert... The blueberry's cheesecake is unbelievably goooood 😋
Great service and amazing food.. Definitely worth it 👍
We'll back soon
A. D.
If you want great food, sometimes you have to pay a few more pounds for it. And I must say, this place was worth it! I just loved it! Their lobster is amazingg.
T. J.
This is the place to visit for and excellent breakfast ( full English or a lobster option) and not overly expensive. Staff are fast moving in the very popular eatery but are very proficient. Food is top notch (burgers,steaks and lobster). Plus the cocktails are good.
R. P.
Newish restaurant chain in London. Got the burger which was pretty good. The lobster also seemed to taste good according to my friends. I'd come back. Each location might have its own unique decor.
D. A.
Nice atmosphere, friendly staff and fast service.
E. S.
We had a great experience here. Great burgers, better lobsters. Average price per head is about GBP 40. Great atmosphere and a smart place to have break after all that shopping.
V. C.
Always, amazing food and service!!!
P. P.
5 stars for brillent service I had. 3 stars for the food-Lobster roll.
D.
Food was delicious but you have to pay a premium for it. Loved the atmosphere in the restaurant too and staff were friendly and attentive. Great experience.
I. T.
Best Lobster Meal ever 😋
A. M.
Friendly and professional staff, food is good and tasty, great experience after an afternoon of shopping
Z. S. K. (.
A hidden burger and lobster that usually has spots for walk in
B. H.
Great burger, really juicey with fabulous texture
A. A.
The combination of lobsters and burgers is weird at the beginning, but trust me, you’ll be positively shocked by the taste.
P. M.
Is there free 🚗 car park pls
H. J.
Tasty food for good prices. Lobster roll's delicious. 5th floor.
R. B.
The lobster was just delicious. The staff was friendly n helpful. The lobster n beef burgle was juicy n delicious too - one of d best meat burger I ever had. A must visit for any visitor here.
T. A.
Affordable lobster. Should try the lobster roll
H. A.
Everything about this place is nice.. Staff, food and ambiance.. I tried the burger simple and yummy.. lobster roll is Super!!! Of course with the sauce that comes with it.. and finally the grilled lobster... next time I will try the steamed one :)
P. L.
This was my first time at a Burger & Lobster and after all the hype, I was pretty disappointed. Menu is simple – burger, lobster or lobster roll. And if you go for straight up lobster, you're probably getting a bargain for only £20. However apply that same price to the burger, and it feels hideously overpriced. Burger was ok, but nothing on a host of other burger places in London that are nicer and over 50% cheaper. On the plus, I loved the decor – exposed brick, minimalist lighting, lobster traps – and my rum/pineapple/wine cocktail was delicious. But I don't think I'll be back.
A. S.
Clean, serious and professional stuff.
Absolutely to try
J. S.
Great /amazing food . chairs and tables uncomfortable 🙁
J. J.
Great food, great service but can sometimes be hard to get in as they are always busy!
S. D.
A bit pricey, but something to try. Their menu is really that easy: either burger or lobster. I would recommend the steamed lobster over the grilled one. It's normally busy but you unless you're a big group you shouldn't have problems finding a table.
C. D.
I always get the Lobster Roll and always enjoy it. I've had the Lobster before, but I personally find it too much effort, so I prefer the roll. However very tasty and would recommend
E. R.
I love the lobster, this is the best lobster place in town so far. The service was good, staff was welcoming and the overall atmosphere of the place was great.
K. Q.
What can I say. I am in love with that place as it serves my best two foods in the whole world. Yep, Burger & lobsters. You can’t go wrong just order anything off the menu. Everything is delicious
J. w.
Lovely food and great friendly service bit pricey with tip automatically added but that's discretionary so you can tip what you like not the 17.5% they add on. but what do you expect above Harvey Nichols in central London. highly recommend
r. l.
GOOD FOOD but sad service
decor: 3/5 too squezy & forced decor
Dressing : 4/5 casual shirt & random pants
service: (2/5) good recomendation, however when i raised my hand and say excuseme the waitresss just ignore me & pass by.
Dish: (5/5) : very delicious & may be visited again
A.
Food was ok, waitress was insane. Sat us a couple with loads of kids in a half empty place, moved and the bar guy was nice. Then she sat another couple each side of a pillar at the bar .. mental.. I'd avoid this outlet in future.
J. C.
The lobsters are too big and fresh.
M. B.
The food court at Harvey Nics has really come on and B&L is a nice addition!
They only have 3 menu options (all priced at 20 quid), so it keeps thinking about what you're going to eat time down...
A grilled/steamed Lobster or Lobster roll seems reasonably priced (tasty and come with salad & fries) but the burger whilst nice, seems overpriced at the same level.
Good cocktails & nice decor though.
I. G.
Great service and friendly staff and thanks to Lovely Andrea our lovely server for us this evening.❤❤❤
R. S. M.
Excellent! Amazing burgers. Good service 👍🏻
K. A.
Best Lobster in London. Huge portion. I always go for the B&L combo it's perfection. Always get the lobster grilled as well. Defo worth a visit.
M. ..
Great vibes good food. Portions are quite big.
P. C. T.
Overprice. 53 pounds for 2 burger menus.
The food is very good, the salad extremely tasty, the burger is very big and the fries good as well.
This place has only 3 menus. All the other stuff are cocktails.
M. P.
Nice food and friendly staff. Slightly over priced but and dry burgers. But overall a nice place to try for some Lobster mainly.
c. c.
Yummy. 34GBP for a 1.5lb lobster set
H. B.
A very nice restaurant serving fresh lobster and burgers. I had the burger which was very nice. The restaurant is a little bit dark due to the nature of the building, but the service and hospitality was top notch.
P. L.
The food came really quick, however the service could have been better.
I feel that I was almost rushed out of the restaurant and did not even have time to enjoy the occasion
B. H.
I am a courier and work in and around Knightsbridge. Couriers usually get treated like scum. We are often told to go around the back or wait outside. However Burger and lobster are really kind and polite and made me feel very welcome . Lovely place with lovely staff.
X. d.
Great lobster and burger !!
P. S. M.
Standard chain, burguer is always tasty and well presented. Friendly staff. The 3 stars...price tag for a chain is high (alluding the name of lobsters...more like tiny lobsters) and is extremely busy / loud music and conversations. Not a place to have a calm relaxed meal.
T. A. N.
Really good lobster and really good service!!
T. S.
Lovely atmosphere! Food was delicious and the service was absolutely amazing! I highly recommend this place!
C. J.
Delious lobster and that amazing sauce. Great atmosphere and service, only thing that let it down is the price before the lobster included fries now you have to pay extra.
J. R.
Amazing value, fantastic food. Burger and Lobster - what else could you ever need from a lunch? The only improvement they could make would be to drop the burger and just serve a side of lobster with the lobster main.
이.
They're very friendly and food were great. I ordered and enjoyed the lobsyer as steamed for half and grilled for another half. The taste was geat for both steam and grill. I still prefer the steamed one though.
P. B.
Good food, mediocre service - had to wait a while before order was taken even though the restaurant was not full. Also on the pricey side
M. P.
I really like this particular branch of Burger & Lobster as it is not so crowded all the time. Food is great for a very good price. Go for the classics!
M. L.
Wonderful tasting lobster.... right on Level 5 of Harvey Nichols. Sticky toffee pudding is a pretty good finish to the meal.
S. D.
A bit pricey, but something to try. Their menu is really that easy: either burger or lobster. I would recommend the steamed lobster over the grilled one. It's normally busy but you unless you're a big group you shouldn't have problems finding a table.
s. I.
The lobster roll is delicious 😋🤤 a bit on the pricy side but still yummy. I think one is not enough to fill you up. You must try the burgers there and the truffles & chip. The place is perfect.
F. S.
Delicious Burger....one of the best
H. B.
A very nice restaurant serving fresh lobster and burgers. I had the burger which was very nice. The restaurant is a little bit dark due to the nature of the building, but the service and hospitality was top notch.
S. A.
Always up for it 😋
L.
Very nice burgers and lobsters.
Amiable interior, and suitable price.
K. Q.
What can I say. I am in love with that place as it serves my best two foods in the whole world. Yep, Burger & lobsters. You can’t go wrong just order anything off the menu. Everything is delicious
H. b.
Great food. Very friendly service. Top atmosphere. Shame they were all out of the larger lobsters.
C. P.
Standard budget and lobster good consistant food though waiting staff at this branch were a little belligerent when it came to changing tables to accommodate 5 people
D. R.
I like the fact it's tucked away on Harvey Nic 5th floor. Less touristy than other locations. Menu wise I would definitively stick to the originals.
A. A.
Very delicious especially the lobster rolls.
V. C. D. O.
Very attentive staff, once came in an told the staff that I was allergic to ketchup, he told me the sauce on is mixed a little bit with ketchup and I said it would be fine for me to have it, every few minutes he would come and check if I feel ok and if there is any problems, very good employees.
G. S.
Excellent burger ! One of the best I've had in London. Clever design made it feel it was an independent restaurant, not inside a department store.
L. P.
Fantastic! Great service and high quality food. As usual. We'll be back!
S. B.
I highly recommend the Burger and Lobster combo. The garlic butter was exceptional.
M. R.
Came to this restaurant and had a fabulous meal with my family. Staff are polite and helpful.
l.
Love the lobster roll, Aliyah is an excellent hostess, always makes me feel like a a valued customer.
L. A.
Superb restaurant and delicious food
M. A.
So good
J. F. j.
It's one of the best burgers I've ever had. The place has a wonderful atmosphere to spend good time with friends cheering.
J. L.
Great food. Bit pricey and they add service charge. You don't have to pay it, so don't. Just leave a tip that you think is appropriate.
M. S.
Ah...the grilled lobster is very satisfying.
L. R.
Estera offered the most amazing service and so naturally everything was perfect. Thank you.
J. S.
The name is the thing : burger and lobster. I loved the truffles chips and the food is really nice. Don't expect fat food prices here.
D. S.
Good food
Good drinks
Good staff
H. B.
There’s not a single day that goes by that I don’t miss their lobster rolls ….
M. A.
Yummy must try the lobster roll
R. A.
The restaurant does a very good job in making everything in the environment come together to create their brand image; nice food; prices as expected for their location/service
A. B.
What a great combo burgers and lobster. Couldn't have had a nicer meal in a great setting of the top floor of Harvey Nicks.
A. C.
Very nice food, not cheap but it is lobster in knightsbridge, just wish they could turn down the music a little bit.
W. A.
I liked the food the lobster sandwich is one of its kind. Beef burgers is delicious as well and certainly I revisit the restaurant
M. D.
Good food .. Nice service
A. A.
Fabulous lobster rolls and burgers, the atmosphere is exciting as well, staff were very helpful, overall it was great experience
S. B.
Great Food & Service
A. K.
Quite pricey but the taste of the food definitely makes up for it. Friendly staff but had to wait long for the check.
J. M.
Unique restaurant with lobsters, burgers, and lobster on burgers too!
W. H.
This is one of those must stops when it comes to visiting London. There is nothing like going to Harvey Nick's for a bite to eat. Service is great and the food is to die for.
J. P.
Must go places if you are in London!
س.
Never tried another lobster joint, so I don't know how it compares, but I think the price is great for what you get.
r. m. (.
Love it. Had the lobster and burger combo for around 30 pounds very good quality and quantity and the lobster sauce was amazing
D. C.
Menu is slightly different from other Burger and Lobsters. Good location inside Harvey Nichols. Good lobster. No public lobster tank though.