Reviews of TGI Fridays - Reading Caversham Road. (Restaurant) in Reading (Berkshire).
TGI Fridays - Reading Caversham Road
Caversham Rd, Reading RG1 8AJ, United Kingdom
Description
Information of TGI Fridays - Reading Caversham Road, Restaurant in Reading (Berkshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
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Map
Open hours of TGI Fridays - Reading Caversham Road
Sunday
12–10pm
Monday
12–10pm
Tuesday
12–10pm
Wednesday
12–10pm
Thursday
12–10pm
Friday
12–11pm
Saturday
12–11pm
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Reviews of TGI Fridays - Reading Caversham Road
K. M.
Lovely staff and food. I am on keto diet and I found delicious food, asked for salad instead fries and get it. Thank you for Lovely family afternoon.
S. D.
Only popped in for cake but what an absolute delight the staff are, especially one I suspect was a manager. For that alone 10/10. Fantastic customer service and the food was nice too.
A. H.
I walked in today annoyed, hot and grumpy.
I won't lie, I was short with the greeting staff and for that I can only apologise.
However, they were very professional, and we were seated quickly.
My server asked how I was and I told him we were hot and bothered and hadn't had a great day - long journeys and difficulty navigating the Reading one way systems. 🙄
He added an extra cookie to my milkshake and was very kind and attentive.
Before I left ( after tipping - because people that don't tip good service are terrible ) he brought over a piece of cake and said he hoped I would get to enjoy it on the way home and that my day would improve.
I left almost tearful that my terrible start ended with such a nice experience.
Thank you so much
D. L.
Fabulous food, friendly staff and quick efficient service
A. M.
Excellent service, very attentive staff, but not ‘in your face’ so to speak. I was impressed by their Covid precautions, all staff were wearing masks (pre the recent change) and all tables and chairs were sanitised after being used. Vegetarian menu could be better, but still very good.
K. T.
We went in for my little girls birthday. It was amazing James our server was so helpful and so friendly and just made our day... We had a amazing experience
G. B.
Had the mega cheese dipper burger which was amazing. The only downside was the length of time it took to get our order.
C. A. J.
We Love it here. Our last visit was a little more noisy that I'd like as they had a slightly out of control female there who kept leaping up and screaming after too many 'sherberts'. 🥂 I could see her, so everytime she did it was a total shock and it set my PTSD off. I was a bag of nerves. Our waitress, Shannon, was amazing. Sympathetic to my needs she reassured me and the next thing I know......no more screaming. Who knows what happened but I'm thankful I was able to enjoy as always.
My family and I will be back. 🍔🥗🍟🍹🥰
J. L.
Lovely food and great ambience..must visit place for everyone👍🍻
R. K.
Overpriced and tacky. Could do with a whole makeover. Gets two stars for the lovely staff who works wonders in this dark building.
Food is average at best.
Will give it a go again and update if its better. Will try the new Beyond Meat burger and the Nachos.
Nachos are a favourite but done badly makes me sad. TGI made me sad on last four occasions.
As my gran would say "i didnt like your grandfather but for some reason i kept going back, maybe thinking he would get better. Eventually he did"
Thats my hope for this place. One day with some money and a decent menu it will be more like the Hard Rock.
K. J.
It's TGI's you can't go wrong food is always tasty, bringing all the drinks to the table at the same time would have been nice and I'm sure trays have been invented! That said the server was very good
l. w.
Excellent service! Fantastic food xx
V. K.
Staff are really friendly. The food is what you might expect from a T.G.I restaurant. If you have not been to one, it is generally okay; I would recommend the ribs. The Jack Daniels sauce is generally quite nice as well.
*Edit
Went recently and the food has gone down hill quite a bit, if it wasn't for the hot dog being quite nice and the staff being brilliant I would have put it down to 2 or even 1 star. The chicken fajita was terrible, probably the worst chicken I've eaten in recent memory. The onion rings were oily and bland, the sesame chicken has been changed and the nachos have also both been cheapened.
K. “. G. G.
Tried to visit here for a bite to eat, but unfortunately it was booked up until late.
The front of house staff were helpful and friendly.
M. P.
Had a birthday meal here with the family. Great food, superb service. First time I’ve been to a TGI’s in many years and will definitely be going back. Nice one!
D. S.
The most delicious, fresh, huge TGI Friday's meal we've had in years! And.. the staff were attentive & friendly & went out of their way to look after us & give us what we wanted. It isn't the cheapest meal out for a family but after last night's experience I'd definitely be more inclined to go back sooner for a treat!
G. S.
I tend to return to TGI Reading Caversham, for the cake dessert!! Exceptionally tasty and quite memorable!! Friendly staff just make it all the better. Portions are good but I think for some of the meals the volume is inconsistent. Overall, great outing!
J. B.
Jenna and her team where absolutely fantastic in all aspects of our celebratory meal. Service was excellent, food was amazing, cocktails were brilliant. Hats off to the professional way they handle guests with dietary and alergin requirements. To know that this TGI's have a designated allergins service area that dealt with all food and drinks for the guest with these requirements, was a load off my mind. I would highly recommend TGI Fridays Caversham. Thank you so much for making our evening so special. Jenny your team is amaizing
W. L.
Food was quick to deliver was hot , and staff were very welcoming visited just after 2 pm. Not much children's drink available no fruit shoot or kids bottled water available
M. B.
Food and service was great considering it was the first day back after lockdown V2. Only thing letting them down was the low contact nature of the building meant the door to the lobby was open making it quite cold inside the restaurant.
Y. A.
Really Great.All the food was delicious and was more than we expected. Did not have room for any pudds, but it was still really Great service. Will return.
R. j.
Good options for veg and vegan. Amazing sauces and good music. Service is exceptionally well and the staff over here is friendly and always smiling. A must visit if in Reading.
M. F.
Used to have a slightly poor rep for a TGI. Much improved now, spacious, and all the usual TGI treats!
R. H.
Had a really nice lunch and a few cocktails and drinks afterwards, great service from Amie and Sara N who were both attentive and very polite.
M. C.
Lovely food and great service. Made my wife feel special on her birthday!
S. W.
We went to TGI fridays tonight it wasn’t the best TGIs experiences I have ever had.We had the most wobbly table ever we asked to move they didn’t there were loads of tables and there was a really wobbly chair.The food was nice though.
j. l.
Great atmosphere. Nice staff. Alittle slow on the service but considering a friday night, it was considerable quicker than some I have frequented. Thanks for some great food.
S. S.
Nice food friendly staff. Only downside was delay on drinks but overall good 👍
P. A.
A tasty meat burger served by friendly staff after 30 min. If you are not in a rush and you like burgers, it's worth to give it a try.
T.
Food was ok, for starters we had the sesame chicken strips which I would rate as good for the mains the beef steak was rubbery and the chicken very dry . On the whole decent place .
A. M.
Absolutely loved this place the first time I ever visited! Can't wait to go back, the food was lush (Christmas Party Menu) Staff was polite, there is free parking available on site, affordable.. What else do you need?
E. M. W.
Great service! Staff was great and food was fantastic will definitely be popping back in the new year!
D. R.
Food is always good but service invariably slow which hasn't changed in years of using this venue. A bit frustrating.
G. J.
This place is a pretty good, went there today with my boy. Was sat quickly by some very polite staff and a beautiful blonde waitress.
Nothing but polite, very quick service. Always there if you needed something else from them. Food was as good as chips and a burger can get.
J.
I took a group of my students with additional needs here for an end of school year treat this week to celebrate how well they had all done during such a difficult school year, and honestly the TGI Fridays team were AMAZING. SO helpful and supportive of our students and did everything they could to accommodate them. They did their best to seat us in a quieter section of the restaurant away from others as a number of our students struggle with groups on unknown people, they made sure to lower the overhead music for our students with sensory sensitivities, and made sure to frequently check in with me to make sure our group was okay and if there was anything they can do - and all this on the first day of restrictions being lifted when EVERYONE was trying to get out for a meal! Absolutely wonderful - can't compliment them any higher really. Thank you so much to the team for being a supportive part of our local community! We have NEVER managed to have this particular group succeed at going out for a meal together without issues, but they all had such a wonderful time and all went home very happy!!! We will definitely be back in the future.
c. s.
Lovely food and lovely staff
C. F.
Good service and good food, little bit pricey but all in all an enjoyable experience
L. K.
Plenty of seating, food was delicious, attentive staff, will come again
M. M.
Great location for a birthday celebration. Staff went out of their way to ensure one of our party who is coeliac was taken care of separately to ensure no cross contamination of food. Well impressed and would recommend.
J. J.
I used to love TGIs when we were younger so we popped back with our kids to soak up some nostalgia! Highly recommend the towering inferno burger, little bitey topped with a jalapeño! Great service from the team, the decor is looking a bit tired but all in all still a good meal out. 👍
S. M.
I went there for a dinner. This was my first dinner with my family after things opened up post covid. It was worth going to TGIF. The service was good, the food tasted fine. All in all good experience.
Y. T.
Burgers are amazing, so delicious...
C. A.
Tentative staff, understood dietary requirements, fun atmosphere. Would recommend a visit.
K. C.
Good food might take a while however amazing customer service especially from James
E. H.
Food was average. Not much attention paid by the waiter. Asked us if our meal is ok once we had already finished.. and it was difficult to get their attention to get another drink..
P.
Very welcoming staff but really not good burger, I much prefer GBK.
E. S.
TGI's have improved massively since I last went. There was no cue, they were so good with the kids saying little things like calling them "princesses". The food was excellent. The service was amazing, any time you needed anything they were there.
It was clean, which is a big thing due to Covid. I felt that everything was safe. I'd definitely visit again!
J. L. (.
TGI in Caversham Reading is a great place for a celebratory meal. The service is great they really do look after you. The food is American inspired but always well cooked and presented with a generous portion though not massive. If your booking for a birthday tell the team when you book that way they'll be ready to present you with balloons, cake and a song. We love this place and throw in free parking at this location for a great time.
M. H.
Fab food friendly staff and made the birthday girl feel special 😁
J. R.
Fantastic service by Christina. Plus excellent food. Very chilled and comfortable atmosphere. Thank you 😁
Z.
Amazing food:)
Claire our waitress was soooo friendly, thank you for making us feel welcome:)
S. C.
Good food and fantastic service. Really took care of the kids for what was only a casual quick lunch.
M. M.
Staff were attentive and friendly, food just about OK maybe a little overpriced compared to other options.
J. M.
We ordered via click and collect, the website side of things was very easy but collection could be improved. When you arrive you have to call to let them know you've arrived but when we called, we were on hold for a while but then we were hung up on. We'd ordered to collect at 7pm and didn't actually get our food until gone 7:30, there was writing on the bag saying 7:05 and you could tell the food had been sat around for a while as everything was luke warm and the mozzarella dippers had gone all limp. I probably wouldn't order collection again, considering the food is priced pretty much the same as before lockdown, the quality and experience was a bit of a let down. You could tell the staff were trying their best but I imagine understaffed.
T. H.
Had a great time celebrating my daughters 17th birthday. Thank you TGI staff p.s food was amazing
M. S.
Great food. Waitress was extremely slow but the manageress noticed and sped things up.
D. B.
Great lunch time meals. Quick service and good portion sizes
N. S.
After what has been ages, it was so nice to go out and enjoy a long awaited family meal at TGI's..... Through my enjoyed meal and the staff were friendly and efficient..... Good Job TGI's !!
D. V.
TGI's has a bit of a reputation for groups and kids birthday meals, but it's actually perfect for a delicious lunch for 2 and often not too busy during daytimes. Make sure to have Jack Daniel's sesame chicken somewhere in your meal and you won't be disappointed. It used to be a starter, but was so popular they turned it into a main.
D. F.
Takeaway service was great, ironically the food tasted far better when we got the takeaway (because of the pandemic they weren't open for sitting in) than when we used to eat in.
Sadly some of the menu options weren't available but that's to be expected at the moment.
The food we did order was amazing and the order process was very simple and easily explained.
However no phone number was given in the email so you had to find it yourself, bit weird, considering ringing the restaurant was one of the steps you had to take.
D. H.
Fantastic food and really Great staff and VERY accommodating to people with allergies
S. G.
Large restaurant abd nice staff. Definitely need to book.
M. R.
Staff are really on the ball here & the menu choices are extensive & reasonably priced. Chairs are comfy, staff are attentive without rushing you, background music helps create a fine atmosphere as does classy interior decor. Going here as a treat was a lovely surprise & if you want a good time for a fair price then this classic American diner is for you !
D. M. F.
Service was good but the food was pretty mediocre. The steak was expensive and tasteless.
S. O.
Food was ok, staff were lovely!
C. W.
Had a lovely meal the other night (of course this is one of many many times we have been here). Staff are always friendly and eager to please. Always ensuring drinks are refilled and everything is to our satisfaction. We’ve had the same waitress on quite a few occasions and she’s had her hair cut short!!! She’s lovely, always friendly and takes time to talk to you as well as running around getting everything you want and her other tables! Thoroughly enjoyable time.
M. W.
Good food but service very slow considering they were nearly empty.
N. M.
Visited for lunch. Lovely place. Very welcoming with warm friendly staff. Great food, cooked fresh. Overall just a lovely place to visit, very impressed with the staff. Easily accessible parking too. Also felt extremely at ease as had lots of social distancing in place so we was far apart from other tables and vice versa. Very covid aware. It's our first time eating in a restaurant since March and felt very happy with this choice. Thank you.
R. C.
Staff are always pleasant. Food always decent but pricey. Good atmosphere, kids love it.
H. A. H.
Sesame chicken was banging. Portions very generous and our waiter Matt was a very keen host and server.
h. s. (.
Best quality food I had in awhile , the short ribs was amazing . Very meaty and juice .Great services .👍🏻
S. B.
Good quality food with good service. Not the cheapest but enjoyed it all the same. All properly socially distanced etc.
A. R.
Service was slow but it was very busy so that is understandable and the serving staff were very polite and easy to get on with. However the steak arrived well done when it was ordered medium rare. There were about 15 chips and they were cold. The seasonal veg, although cooked quite nicely was stone cold. I would go again because I want to believe I just got unlucky with this visit and is like to give them another chance as I like the setting and the menu does look really good.
k. w.
Lovely warm welcome and settled at the bar whilst we waited for our table to be ready. Daughter loved the mocktails! Once seated our service was exceptional. Food was as expected and spot on. Cannot fault.
R. K.
Love this place. Great ribs. Best food ever. Whole family always have completely stuffed bellys. Consistently good.
j. j.
Free parking. A little tight for wheelchair users to be going in. The front of house person was very kid we got seated within 5 minutes. Our waitress was amazing spoke to the kids and kept supplying us with drinks. The food was fresh and cooked well. Toilets were clean. Tables were cleared away quickly. No complaints from me
M. R.
Me and my partner went here on Tueaday 11th August 2020. We do love a TGI Friday. This particular day, the waitress that served us who normally works at the other reading store, i believe her name was Sophia, what faultless. She was so helpful always checked to make sure we was ok and made sure that our food was ok too. We had the refill drinks and she even asked if we wanted another drink. She was so helpful and her customer service skills was a very very high standard and faultless.
I hope this gets forward onto the manager and Sophia herself.
S. W.
Hadn't been here for around 10 years as it was poor last time. So glad we went back. Magic the waiter was a nice chap l, food was lovely.
A.
It was okay. The guy behind the bar was really friendly. Once we were seated it went downhill a little bit. They seemed to forget about us a few times despite being a large group. The food was okay. Nothing to special. It was just an okay experience and seemed practical for a get together.
C. G.
Great place. Brings back some memories
K. T.
Went for dinner tonight with my partner and baby, we had to leave even before ordering drinks because our baby was screaming and we went outside for at least 20 minutes. The manager, Georgia P, came outside and asked us if we were okay and wanted any drinks while we was outside, we then asked if they had somewhere quieter for us to sit which was out the way just in case our baby went off on one again (she has a time where she will scream for about an hour every day for no reason at all) to which she said she could turn off all the music on the upstairs seating area which was actually closed to customers, and we then went and had a lovely meal in peace. She kept coming over to ask if we were okay and had everything, was extremely pleasant and very helpful. She definitely deserved her £10 tip and we will return again when we are passing, great service and great food!
D. D.
A relatively nice place to pop by for lunch or dinner as a family.
Its a little bit away from the centre of Reading, but easiliy accessible from the Main road.
Some of the choices we wanted weren't available, but they happily offered extras or a reduction in the bill.
Let's be honest, TGI are not cheap, but although mainstream, they're not a typical Fast Food restaurant either (which is a good thing).
Bit embarrassing to have to endure the 'Birthday' songs in the typical US style eatery, just like F&B's, but hey some people like that, so that's only my opinion.
Not an every day treat, but nice for a change.
I. P.
What a cracking example of this restaurant chain this truely is. We were greated the door with a smile by a very well mannered doorman before being introduced to our server.
Quickly seated at a table for 2 with menus and drink on route. Drinks arrived very quickly and we were left to order no rushing about no pressure like there can be in other restaurants. Once ready we ordered our meals.
What we ordered;
2 classic cheeseburger meals with loaded Mario fries.
And I've got to say it arrived 15-20 minutes after ordering it was piping hot but most of all it was absolutely amazing. The best meal I've had from a TGI period. The burger wasn't over done to dryness it was still juicy very tasty and the Mario fries..... I can't even talk about them without my mouth watering they are amazing.
Very accomadatinf picky eaters too the Mrs hates lettuce and the burger arrived with none as requested and I hate all salad (yes I dodge it like the plague) and mayo and as requested there wasn't a scrap of it to be seen.
If you want extra special service pray your server is Rhys what an upbeat and happy lad he is you can genuinely tell he truely loves his job and enjoys working in the hospitality sector all to often you'll hit a big chain restaurant and all the staff appear miserable but not here Rhys made us feel that extra bit awesome about our visit so props to him for that!
In summary an awesome visit and a well earned 5 stars fantastic food fantastic staff fantastic service. Oh and everything 2 meals and 2 drinks.... All under £34 and to me that represents decent value too!
S. O. R.
Great place for a night out. TGI Fridays. American style foods. Nice Steak house. Party house. To celebrate birthdays or any special occasions. Good Children menus. Large selection of Cocktail's, Beers, Bottled drinks. Soft drinks Teas coffees. Menu to satisfy taste buds. Had many a good night here. Can be a bit Pricey is all.
c. l.
Food was nice but service was lacking.
After watching our drink sit on the bar for 15 minutes we eventually went and grabbed it ourselves.
The mains came out while we were still eating our starters, dirty plates and glasses weren't cleared away at any point...our starter plates were still on the table as we left.
We were charged for a more expensive drink than what we were given and had to point this out when we paid.
There was a staff change over half way through and the second lot seemed a lot more on the ball but by the point we had already been let down.
Been to other TGIs where the staff were a lot better, maybe less time dressing up for their 30th birthday and more time concentrating on customers would help!
K. A.
Lovely food! Jack Daniels sauce is lush! Quite busy but great service. Lots of noise on a busy Friday night so not for anyone wanting a quiet meal. We enjoyed the atmosphere! Easy free parking in the car park just down the road. It felt safe with security patrolling the streets outside.
L. J.
Really good and not as busy as youd expect on a friday night. Waitress was really polite, cheery and friendly, really good with kids too. Food was a little on the slow side, however was of really good standard, but was kept up to date by the waitress. Drink was filles regularly (bottomless drink) without having to ask.. Would highly reccomend and will definately be going back soon.
L. B.
We had a great family meal. Service was brilliant, staff were very attentive and the food was amazing. Will definitely be visiting again soon!
A. S.
It's "Ok" which is a assume what the design is set up to achieve. The staff are polite and friend and the potion sizes are large, the food is bland and uninspired. Worst hot sauce I've ever had, mild heat with zero flavour. Cocktails are standard, uninspired and basic, thankfully they avoid the current obcession with Gin. If you want a filling family meal, it will do the job but at a price that is more than it is worth.
I. S.
I've had mixed experiences here. Sometimes it's great and super tasty, sometimes it's a bit bland and dry. Staff is always friendly, but the place can be rowdy with loud music and groups of people/ children.
J. A.
Love this place. Even though it can be a bit hit and miss. The atmosphere and staff are great. Service is good and food comes out fairly quickly. This place was refurbished a couple of years ago and it still looks good. They have a good selection of cocktails on the menu or you can go off menu where they have a book of 500 cocktails. Ask the bartender!
E. C.
Menu was quite limited and though staff were very helpful and service was quick it just wasn't as good as before Covid
k. w.
Very family friendly place to go. Cheap and cheerful. They have good food options as well as a large cocktail menu. This place is also good for a birthday meal. The staff are brilliant and make a lot of effort to make every visit good. Very impressed with this place.
M. C.
Came for Mother's Day lunch - The kids were all given balloons in the shape of flowers and swords, which they loved. The staff were wonderful, very friendly and attentive. Food was as it's always been - Very tasty, maybe slightly overpriced, but the experience as a whole probably makes it worthwhile.
S. M.
Tasty food and lovely staff s always 😋
h. e.
We attended TGI Fridays on Saturday 7th December, and the service was outstanding...The member of staff Christina who was looking after us (all 9 of us) for the evening was amazing, she made sure we had everything we needed kept us updated on our order and made us feel extremely relaxed and we wasn’t felt rushed in any way shape or form....It was a meal for my sons 21st and he loved the ballon hat and got embarrassed when they sang happy birthday but he loved it really!! Thank you TGI FRIDAYS for a great evening and a big thank you to Christina she is a great asset to your business
Food was delicious and have no complaints at all
D. B.
The food here is nice and the staff are friendly and always willing to accommodate requests.
However, for me, it's a bit too busy and loud. Whilst it is a great place to go with a big group, it's probably not an ideal place to go if you want a nice quiet evening with a partner.
J. L.
Food great for price but soft drinks are over priced
C. K.
Very lively place with good service.
Very wide selection of American with some Mexican dishes.
I ordered the Tomahawk Steak, as it's a rare opportunity to be able to have a 30oz Ribeye. The meat was cooked very well, according to my request (medium rare) and came out delicate and pink with little or no blood.
The sides were perfectly acceptable, though nothing above and beyond what you would expect.
I felt the restaurant was a little pricey if you don't pick the deals and a £15 meal can easily become a £50 meal with a couple of drinks and extras. That said, it's possible to get a reasonably priced meal.
S.
Meal for 8 of us, 6 had 3 course, 2 had 2 course and no problems with food at all. Hot and TGI tasty! Only reason for not giving 5 stars was the wait time. We were there 2.45hrs in total!
M. B.
Service slow on a Bank holiday Sunday wasn't that busy. Waiter good. Chicken sandwich good but no ingredients for special gin drink no discount offered.
T. C.
Disappointing, sadly. Music so loud the waitress had to keep repeating herself, plates so hot that the dips congeal making honey mustard and JD pots the consistency of jelly and steaks that looked like they'd been left a bit too long (but hard to tell as the lighting is so dim). Great memories of the chain, but this particular branch has never been up there with some of the others.
T. T. E.
Would have given them a 3 but gave a 4 because of there new allergy policy. My daughter is allergic to sea food and I worry every restaurant we go to but TGI Fridays manager personally come to our table and asked about the l allergy's and said her food would be cooked separately from evebodys food and will be brought to the table separately by the head chef. Not to mention she was give a different straw as the normal ones contained shellfish.
S. W.
Love TGIs and now we've realised this is the perfect meeting between us and our friends we will be coming more often. We hadn't booked (complete rookie move) but the staff went out of their way to get us seated and keep us up to date with our wait! The new allergy order route is definitely a win.. ive never had an allergic reaction in TGIs but it's good to see a restaurant chain going over and above in this area!
S. G.
A good regular place to meet your friends/collegues for an evening out. Menu is also good so there is something to eat for everybody. Specially the ribs are one of the favourite with my group. And there is plenty of free parking available on the premise..
m. c.
The staff tonight was amazing so friendly and professional.
Table of 12 and the food was amazing. Even sing happy birthday to my colleague. They truly deserve a good feedback
j. m.
Brilliant place, staff and food!
A.
Just a standard Friday franchise. However, this one is filthy and tables are sticky. the one is Oracle is better
P. G.
The bigger TGIs in reading and recommended over the other one unless you like touching elbows with the other patrons.
Friendly staff and decent cocktails. The waitress never let our bottomless drinks get empty and the bill was promptly delivered at the end of the meal.
P.
Was a fantastic birthday dinner with family at TGIF. Great food somehow liked the food better than TGIF Oracle. Mark was great in his hospitality
S. K.
Delicious food and great staff! Friendly and helpful x
V. P.
Well done to keeping it all clean and sanitised. Food was ok. Not overly happy paying for JD dressing as it used to come free with burger.
A. W.
Food will always be good at tgi Fridays but the service at this restaurant is terrible. Last two times I've been have been very bad experiences! First time we waited 40+ minutes for drinks, and over an hour for food (which came out wrong) and then asked for the manager, waited 30 minutes for them not to show so we walked. Second time, food was great but yet again service was terrible. I don't know if they are under staffed or just all out the back being lazy. If you go to this restaurant expect a long wait! 3 stars for the fries!
L. H.
Gorgeous food and didn't have to wait very long for our order. Our waitress was very nice and was having a good laugh with us.
C. F.
Once again a fabulous thanks to tgi staff for making our celebrations joyful and for amazing food. Never fails to make our time there memorable. Great quality food and great atmosphere 😊
R. S.
Start with the downer... The coffee machine was broken so it'll never get 5 stars for this visit!! HOWEVER.... It gets a healthy 4.5 from me... Light and airy room, lovely food and interesting and tasty coffee alternatives. I can't remember the make of the lady who served us, but if you are allocated to one of her tables you will not want for anything. Recommended
K. T.
Shabby now. Food really good, staff very friendly. Needs a refurb now.
L. T.
Good food as always, even better cocktails if you have the coin
D. M.
Food cooked well for a chain and we have had a few bad TGI experiences in other restaurants but this one was pretty good although food did take nearly 50 mins to arrive.
S. C.
4 meals not available from menu!Not informed before ordering Steak well ďone, instead of medium.No salad with chicken meal. Onions so faulty could not eat. Manager apologised however blamed his staff for mistakes.
E. T.
Good food and good table service. Shame but was let down some details that shouldnt have happened there. I paid for my group of 11 diners today so wasn't a cheap one, so pity these little spoilers stood out.
A. H.
Went for family dinner on Friday had to wait 45 mins no problem a nice sunny evening, food Ok, lovely waitress could not fault her at all she was very helpful , the thing I didn't like which was a shame the music was far to loud everyone in the restaurant was talking over the music and over each other , even the waitress agreed , I would go again, please turn the music down a couple of degrees or if someone asks if it could turned down the waitress said they weren't allowed to turn it down . Overall s miceesl and place 👍
R. Y.
Yummy finger food sharing snacks with a glass of wine on a chilling Sunday afternoon. First class, attentive, friendly, polite and courtious service by the lady with arty tattoos. Highly recommended.
S. E.
Had a click and collect service today, was amazing. I love how you ring them, stay in your car, open the boot and they out it in there for you. Well done. Doing a great job
W. H.
Harry had a lovely birthday, even convinced him to have a few pints! Ribs were delicious but the brownie was lacking somewhat. All round a fun evening.
R. S.
We eat in here a couple of times a month. Staff remember us and we are always greeted warmly. It's nice to feel appreciated as a customer.
j.
Hot avocado salad was changed quickly, staff friendly and kept visitors distanced. Easy to book and food tasty.
A. P.
Great food great service .cleaning down properly between sittings tables chairs all cleaned .could not have been any better 5 stars across the board .
S. R.
Good food, excellent service 🌷
s.
Great friendly service from staff... Food was great as always!! Will be back for the next bday for sure 😎😊
D. M.
Parking as always is a nightmare.. if you are there anywhere near peak times then even getting in the car park off the roundabout can be a pain. The venue itself though is very pleasant and so are the staff.. The food is pretty standard for these types of venue.
J. H.
Food spot on, sesame chicken starter 10 out of 10. All the staff are really friendly and cannot do enough for you. It was a birthday treat and are son was given the VIP treatment. Thank you TGI'S
C. G.
Average TGI Fridays, starting to show its age as it's been there for a while. The food is good, as are the cocktails. Service is on par and the staff are friendly, it can get noisy from kids birthday parties but that's to be expected I suppose. Nothing special to be honest, decent enough food at a slightly expensive price.
M. G.
Kind of what you'd expect from a TGI Fridays... loud and full-on. Not my cup of tea but does exactly what it aims to do. Staff friendly and attentive, food as expected. A bit crowded - perhaps as a result of trying to squash too many large-party tables into one small area. Wouldn't look to come back, but that's my personal taste and no judgment on the establishment. Plenty of alternatives in and around Reading for large groups/party bookings. No idea why you'd go here just as a couple...!
C. D.
Very nice food fantastic service almost felt normal again ! Thank you Sian for your great service! We'll be coming back soon
B. L.
Friendly staff, great service, excellent food
K. H.
Im sure TGI as a whole is great but our group of 10+ were all disappointed due to a mixed bag of forgotten food orders, under or over cooked food, wrong orders and a lengthy wait on drinks. However the manager did his job well but seemed to be let down by his team.
O.
The food is great, the service is good. The milkshakes are tasty and the seating is spacious. All round nice experience.
D. S.
Had my son's birthday party here, staff made a real effort to make him feel special. Food is always good
N. S.
Excellent family meal, group of 11, aged 8 -72. Lovely waitress made groovy balloon hats for the children.
S. W.
I like the atmosphere, the staff , the food and drink selection at TGIs , but always book or you'll be waiting... and don't expect to be in and out within an hour it gets very busy!
G. A.
Love TGI's but slowly losing intrest with the menu, feel there could be a bit more of an option as I only order burgers at the moment because nothing really wow's me or grabs my attention.
Sesame seed chicken an Jack Daniels sauce for the win though
G. S.
On my last visit the food took a long time and one dish had to be sent back. They did however acknowledge the problem and reduce the bill which was appreciated.
J. G.
Usually a good experience here, but now you can’t have a normal coke refill, only diet; and they fill 3/4’s of your glass with ice. I even said no ice and got it anyway (again). Also don’t be fooled into have a large cocktail. The glass actually holds just shy of what a normal cocktail does 👍🏼
J. H.
Love it here. Can't beat the steak with Jack Daniels glaze. The staff are always friendly and you don't tend to wait too long for your food.
K.
One of my favourite places to go. Staff always seem to have a smile on their face and give the best service possible even under busy hectic conditions! Food never seems to disappoint and they are always happy to satisfy requests!
S. H.
Our waiter Mark made the visit a whole load more enjoyable, was struggling to decide what to have and he was patient and funny, just a better experience because of him
M. C. D.
Polite staff and nice cocktails in here.
A. E.
Amazing American place . The food it's just lush and the milkshakes are so goood omg.. service it's good the stuff are very friendly and helpful. Worth to try specially the coca cola wings and the jack Daniel's ribs .
C. R.
We've been here on a few occasions for friends and family birthday's etc. Service is usually very good unless its extremely busy. We do rate the food.
M. L.
Great food and great service.
D. v. N.
Service was good, ended up changing our booking to seat a baby which I thought was nice of them. Food is always good there. Had a good time.
A. J.
Great food as always. I'm very happy with how serious they're taking the covid lock down restrictions, a lot of places are being too lax
J. D.
Always clean and friendly, food is great love the jack Daniels chicken is amazing !! The bar is always lively and the bar staff entertain as the make amazing cocktails 🍹
L. P.
Amazing food that you can't get anywhere else. Definitely worth a visit . Also great drinks and cocktails and service is also very good.
M. C.
It had very good food but the thing is that there are lots of children that were screaming all the time which was annoying me quite a bit. However the food was very good and the burgers were nice and quick service.
R. M.
Great experience. Server was quick and always smiled. Food was hot and delicious. First time here and will be back.
B. k.
Got into reading as I'm working in reading today and checked in late as I got the train from Liverpool st. Got to tgi at 10.10 after checking Google telling me it closes at 11.30. Only to be told by 2 staff"we're closed,kitchen close".
I let them know about the timings I saw on Google, long story short, called over manager Rob, when I told him I knew the times he was apologetic and gave me a seat.bhe was very nice after that. Bottom line when u let them know you'll be leaving a review they change there attitude. Albeit food sat you expect from tgi which is why you come here, manager rob a nice fella, staff are lazy, apart from a lady call Lauren whose genuine
P. G.
Good gluten and dairy free options. Very friendly great service. Seats were a little sticky though, but didn't spoil the evening.
J. P. S. F.
Food took a while to be served. Staff working there are quite helpful and do an incredible job. Prices a little high in my opinion.
m. m.
Food was enjoyable and served promptly but we had to leave as it so very very cold. We were there for over an hour and freezing cold. It was warmer outside than in.
C. S.
Good size portions of food. We had the chance to eat from the Festive menu three courses for £21.99 very good value for money
A. W.
An excellent evening, just had my birthday dinner at tgi fridays, Oracle Reading, and it was fab. The service was superb, everyone was friendly and got in to the party swing with my fiancé and I. The food was amazing and I got birthday and a birthday song. Thank you tgi for a wonderful time!
T. M.
Food and service was excellent
P. H.
On of the best TGI's I've visited (with and without children). Friendly staff and good food. I've been going back for more over the last 15+ years. Prices are fairly high but not too exorbitant.
A. C. G.
Haven't been for year due to disappointment back then but I was really surprised how lovely the food and service was first class had a time would highly recommend going.
M.
The food here is amazing, the Jack Daniels sauce is the reason why I travel 15 miles to go here. Wish they would open more restaurants in other towns rather than having 2 in reading.
S. F.
Food was great and so was the service but it was a bit slow. We weren't in any rush so it didn't bother us.
R. D.
Really clean and staff were very friendly. Nothing stood out from it but it was a great service.
P. S.
Great place to dine in.
S. S.
I haven't got a TGI in the city I live, the ones I have travelled to have always been fast service with great food. A good selection of steaks on the menu.
J. T.
Food was nice service was good 👍🏻
C. B.
Biggest birthdday hat - balloon ever!! Staff made it for my 9 year old son!!
S. C.
Nicely cooked food. Social distancing observed. Good service. Great uplifting music.
C. S.
Love it. Say it's your birthday and get free cake plus they sing you a song. Check out the hidden menu as well- ice cream ribs, yummy!
Z. A.
Its not as good as some other TFIFs I have been to but still I like TGIF so 4 stars
N.
Amazing staff, and very fast service. The wait isn't long for such a busy and lively place. I honestly cannot fault it, lovely place and would definitely recommend it.
J. R.
Always a decent meal however I felt it wasnt quite as it had been previously.. will visit again...
G. P.
My steak was cold, as was the sauce. The music was way too loud for a family restaurant. This place used to be spot on but seems to have slipped recently!
G. K.
Busy as usual. Several parties! Food good but a bit odd to have main course before finishing starter!
R. O. M. P.
Food is as good as expected from T.G.I. Friday chain, but the service is very slow. I normally come here once a month at lunch time when there are only few tables full and it takes almost a hour to get the food.
F. L.
Food here is good, you're guaranteed to be full after, service is good but does take a while at peak times being the weekend but overall, a very welcoming place :)
A. W.
The food was very nice. The service was a bit slow, but friendly.
C. M.
Yummy food. Not too expensive. Great service, if at times a little slow
C. A.
For an expat American, it's a nice little slice of home. The variety is plentiful if just slightly overpriced, and there's an interesting collection of drinks available.
A. B.
Not bad
J. K. R.
Best customer service by waitress for many years. Last service like this was at Burnham Beeches Hotel in Thirty years since I stopped working in high class establishments.
I. B.
Excellent. Food was great.
R. K.
Had a great evening eating at this restaurant. Highly recommend.. especially the double stack burger.
A. L. &. S. M. D.
Clean and tidy with good service.
L. H.
Nice place to eat and very lively but we always find the music is just a little too loud to be very sociable with others on your table.
S. T. W. 4.
Hadn't been here for a very long time. I was really happy with the staff and the quality of the food
D. H.
Always enjoy TGIs, went on a Monday and they were missing a few items on the menu, other than that, food was good, service was good and we would go again
M. E.
The food was really wonderful and the service was really friendly and helpful, but the waiting time was bad although there were a lot of free tables we waited for about 40 minutes to be seated.
J. O.
Food not great but waitrons were good.
B. R.
Good food and awesome staff made the visit very enjoyable
b. M.
Not the best service or menu for vegetarians as reduced menu due to covid. 2 options only not great option either
S. M.
Lovely staff, food was great and they even surprised my husband and son with birthday cake! How sweet.
V. G.
Walm and friendly enviroment. Normally visist at least once a month, never had cause for any complaint- Service and food are always excellent.
M. J.
Very very friendly staff and great food
D. R.
Amazing food and amazing service, I could not recommend this TGI any higher. Theres 2 of them in reading and I would definatly suggest going to this one
T. N.
Good place to eat with friendly staff, just a little bit far from town centre.
c. w.
Great time, lovely waiter Benjamin. Food took a long time but he put in for the kids food to come first so they didn't have to wait so long
m. p.
Good food fairly good service seeing as there was 30 people in our group
R. E.
Great food, service was a bit slow but it was very busy
J. S.
Nice food.nice place
P. M.
excellent meal and service as always
M. W.
The service was good. And as always the food was great.
R. L.
The food here is always great and the service may be slow at peak times but that's because everyone knows that the food is so good
J. W.
Good food and wide selection of cocktails available. would recommend booking in advance as it does get busy during evenings and weekends
s. i.
Food, service just everything was perfect and declious and cooked just right highly recommend thank you for the excellent service from Christina will be back with the family
J. “. D.
Food is really tasty, it's not the cheapest place but the burgers and chicken strips are worth dying for!
K. D.
Was a bit busy as expected loud music couldn't talk to the waiter due to the music other than that food was great and so was service
J. W.
Food was okay but the restaurant could be cleaner the table was a bit sticky. The menu is very samey.
D. S.
Found receipt! Visited 17 July 2020 and was served by Phoebe & Christina, fantastic manager and staff!!!
C. m.
Food was great and the staff were very helpful, this was our second visit there my seven year old won't stop talking about it.
A. K.
Delicious food, helpful staff and a decent atmosphere. Could be cheaper, but it's not too bad.
S. G.
Traditional tgif fare. Free parking and easy access. Staff attentive without being over the top
M.
Better than expected. Pricey steaks, but maybe they're fancying themselves as a steakhouse conqueror?
G. O.
Good atmosphere, great manu and staff However, the food is a little pricy compared to an average pub
A. J.
Does exactly what it says on the tin . But super friendly staff
M. R.
Not bad. Dessert was expensive for what it was. Cocktails were great.
Y. S.
Okay, portion sizes seem to be getting smaller. wrong order bought out. Otherwise lovely staff.
W.
Despite not being very busy, service was very slow, but food was very good.
N. L.
Friendly, attentive staff. Enough time between meals to enjoy the food and the company you have brought with you.
M. H.
Friendly staff. Bit of a wait as very popular. Food is hit and miss. Cocktails are great.
M.
Decent food and quick service, was a bit pricy for what it was tho
K. A.
Amazing food and service been to many TGIs all around and this has probably been the best tasting food in any
A. C.
Very welcoming even though there a pandemic
W. E.
Very impressed with tgi, food is excellent as usual, just wish they had one nearer to where I live in North Wales
L. D.
Friendly staff good atmosphere.
But not a very wide selection in food types.
N. G.
Service was fantastic..but my Chicken stripes was too sweet as my main course..couldn't even finish half of it.
J. S.
Clean and excellent service, but was very busy. Might be best to book if you can?
J. W.
Can't beat the unlimited appetizers. £30 for a meal out with drinks for two of us. Brilliant.
R. D.
Staff very slow to approve customer to be seated and quite slow customer service. Otherwise food is very good.
M. P.
Excellent service, hot food. Kids loved the drawing stuff as well as funny, friendly staff
J. o.
Didnt feel very socially distanced however, the food and service was good.
R. M.
Awesome restaurant and good food.
J. F.
Food was great and excellent social distancing observed
S. L.
Service was attentive but sluggish. Food was lovely. Wasnt to busy which was nice.
M. L.
It was an OK experience
Food was good and staff were very polite too
C. S.
It has amazing food you gotta try the chicken strips in jack danials glaze
S. B.
Really good place, great food was really tasty!! And the staff was friendly!
J. H.
Good fun restaurant, slow service at busy times but tasty food at a reasonable price
J. R. (.
Great food and atmosphere. Friendly and helpful staff.
S. M.
Great food and great service. Love it here
C. G.
Always great food and service plus this restaurant has plenty of parking.
M. P. (.
Always great food however service at this location is not recommendable
b.
It's ok good about the Coke drinks the food is ok not special.
D. G.
They have best cocktails in Reading, lovely atmosphere, nice dishes 😊
M. G.
Verry good food but service not really as we was waiting for bill about 20mins and then another 20 to pay 😒
B. N.
Great place that I have been to a few times. Going to the states and trying there TGI. I would come back here every time.
J. H.
You know what you're getting. However there were a lot of parties on a Saturday afternoon, but it didn't interfere with our meal
M. S.
Food was ok, but it took 30 mins to play the bill and when it came it was wrong!
E. S.
Great place to celebrate my sons 10th birthday. Thanks tgi you made it extra special 😉
K. L.
Very good drinks and cocktails
S. R.
Fantastic cocktails but what else would you expect good staff very polite and helpfull
P. H.
The food is really good but is let down by the long waits and very loud music and general atmosphere.
a. g.
Nice staff,nice atmosphere ,but the food is not all the time tasty.
x.
Very nice food. Had a great day!
F. F.
It's average. The food is ok the sevice is ok
K. B.
Good tasty food and plenty of it . Reasonable priced too
L. S.
Great place to eat friendly staff good atmosphere
E. L.
Food is good, atmosphere is lively but there is sometimes a long wait for food.
S. K.
Good service, but music volume seemed to change from reasonable to flipping loud at random...
J. B.
Great place but always extremely busy. Usually get seated in good time though
J. O.
Good food, good cocktails. Just missing a happy hour!
M. B.
Staff were great, however took too long for food to arrive
B. S.
Food and service great. Only one complaint. Music to loud
G. K.
Delicious food 😋 Very good costumer service, especially Gosia 👍😉
N. M.
A fun place to dine out where service is of a very high standard and the food is on the whole very good
T. A.
Great food, a bit slow service though...
N. M.
Very noisy loud place to eat but that's what the place is. Food and service good
V. G.
The wait is quite long but the actual food is delicious and well worth the money, brilliance
F. A.
Car parking limit of 2 hours is a bit tight if they take a while to serve you.
J. N.
Good food served here and with a reasonably quick service.
G. B.
Food good, service fine, dreadful behaviour by the parents of dirty and destructive kids.
S. J.
absolutely fab meal staff very friendly n helpful perfect evening
Z. H.
Great place to go and eat. Had a fab birthday meal here!!
C. H.
MUST VISIT!!! friendly staff, great food, great cocktails and fun for any occasion.
J. H.
Place is cool, staff is cool, food not so much...
D. S.
lunch friday jack daniel crispy duck fajitas cant say enough excellent delicious hot tasty well done chef
X. L.
Perfect place for good junk American style food.
P. W.
For a Christmas lunch the food was good and the service was great.
I. M.
Decent food and consistent brand values. You know what you are going to get at TGI Fridays
K. E.
Food was fine but the waiting time was crazy
A. H.
Had a great evening staff were friendly and food was excellent
T. C.
Great food but the large cocktails we had were rubbish
S. D.
Burger was dry and it took a while to come. Also my girlfriends pulled pork was slightly cold
C. C.
Very good service.
S. J.
Great food and great service. Thank you.
M. K.
It's definitely changed for the better nice selection of meals