Reviews of Elder - Live-in care & home care. (Retirement Home) in London (London).

Elder - Live-in care & home care

61 Reviews

43 Comments

Retirement home

Home health care service

230 City Rd, London EC1V 2TT, United Kingdom

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Description Map Open Hours Reviews Contact Photos

Description

Information of Elder - Live-in care & home care, Retirement home in London (London)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Elder - Live-in care & home care

Sunday

9am–5pm

Monday

9am–7pm

Tuesday

9am–7pm

Wednesday

9am–7pm

Thursday

9am–7pm

Friday

9am–7pm

Saturday

9am–5pm

Popular times

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Monday

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Tuesday

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Wednesday

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Reviews of Elder - Live-in care & home care

T. t. J.

Working for Elder has been a wonderful experience. They are very professional and helpful with every call you make. I love that they also ask us, the carers, on advise for any improvements within the company. This shows that they value our opinions and it is a team work rather than employer vs. employee. Thank you for all your kindness Elder!

J. R.

Very efficient and professional 24/7 home carers. 12 months ago my mother in law was given 3 months to live but thankfully after friendly and excellent care by Elders she is still with us and looking good even if she has now got dementia. Mum loves her carer who is very attentive to her needs. In the event of any problems Elders are very quick to resolve our issues.

D. K.

Generally good service and support so far from Elder. Every effort made to identify my elderly mother's needs and personality at the start of the process. We have had three carers so far, two who have been excellent. The third was not suitable however this was quickly resolved once the problem had been raised. Overall I would recommend.

M. F.

Hi, some months ago I was tasked with finding a live-in carer for an elderly friend and neighbour. Quite a task as the that elderly lady was only to be discharged from hospital if we could find 24 hour care for her, due to her frailty short-term memory loss. After Googling several care companies, none of which seemed able to meet the needs I laid out, I tried Elder Care. From the word go Elder listened, sympathised, noted what our needs were and were genuinely concerned to provide a carer to meets the needs I'd outlined for my neighbour. There are many plus factors when Elder come to your aid in these situations. They are a care company who will recommend one of their carers and "tailor" that approved person to your needs. In my case, we needed a night carer to dove-tail with a local day care team of carers. Not a problem for Elder. We also met our recommended carer by video ahead of agreeing, and were able to discuss her qualifications for the post. We desperately wanted this lady home for Christmas and I found Elder in late November - amazingly they could fit a carer to our needs and send her to us almost immediately. If care is what you need, care is you will get from start to finish with Elder. I highly recommend Elder Care to anyone seeking care .

N. N. M.

I love working for Elder as they are flexible and one chooses where to work. They ask feedback from careers and to ascertain job satisfaction from them. They also listen to careers and do their best to make everyone happy to work with them. It’s easy to work for them and l would recommend anyone to look no further.

s. s.

We have been with Elder for 6 months now and they have provided a fabulous service in terms of the quality of live in care for my mother in law who is enjoying living at home independently with the assistance of her live in carer. Communication is key to the success of this and Elder staff have been amazing liaising with the family and keeping us updated at all times. Thank you

M. D.

I ve been working in the past for other companies as a live in carer, but i defiantly made the right decision to start working with elder. They matched me with my amazing elder client and we go very well alonge. Elder is place I recommend to work for . Every call i made to the company they are very professional emphatic and helpful. Kush is definitely a very understanding helpfull care coordinator. Kush will always try to help you as much as he can and find the best solution. As well no unnecessary reports, t&c etc gives you more time to spend with your client. Marijana

K. M.

As a carer with few obligations, I find this type of work gives me freedom, as well as the opportunity to provide a more person centred approach. I feel the carer vetting process can be improved as some carers are not always qualified /professional enough to provide the service required.

B. R.

It is very early days with our carer only being in place a week. So far my wife is very comfortable with the care and companionship she is receiving, and the carer and I have organised things very well between us. I was a little unsure about sharing the house with "another woman", but it has worked well. I enjoy having her around the house. Time from initial enquiry to the carer arriving was 7 days. Paperwork was all done via email, and phone and email communications prompt, accurate and pleasant. I've used short-term live-in care from 2 other companies before. The experience with Elder has to date been the best.

N. J.

I started working for Elder a year ago. I always receive immediate response from them to any request. Introducing The Elder Carer Portal and Handover Notes is very helpful for carers. And they pay on time.

B. W.

Elder has been reliable at finding a suitable carer for my elderly father and has provided continued appropriate interim care whenever the regular carer takes her breaks which has given the family peace of mind.

T. C.

Working with elder is okay, they do their best to ensure your comfortable where your working. They have improved rapidly and will continue to do so. I would recommend anyone to give them a chance.

N. A.

I liked the place. It is big office, where everyone is busy-busy near the computer. Time is precious there! You can get good self-employed job with the elder people in the comfort of their homes through this office. There is almost no any training or additional bonuses. But you can try, if you wish! Good luck!

G. V.

I had a very pleasant experience all round. The staff were friendly and accommodating, and made me feel appreciated and comfortable at every step. Would definitely recommend, and shall be going back :)

c. p.

Is a company of the future, all is online ( except the first, face to face interview); the applications for work and the answer are prompt, and give you the opportunity to decide for yourself the place that suits you, offering many options.

O. O.

Thank you all professional from Elder! Great management , intelligent personal,helpful and immediately answered for any questions and problems. Very enjoy work here and recommend for anyone this Company Elder - best from many others.

C. M.

Working through Elder is straight forward for me as a carer and for the family. Easy to get hold of and will assist you with issues you have as soon as they can.