Reviews of Joseph Cheaney & Sons. (Shoe Store) in London (London).

Joseph Cheaney & Sons

75 Reviews

52 Comments

Shoe store

Shoe store

21 Jermyn St, St. James's, London SW1Y 6HP, United Kingdom

Description

Information of Joseph Cheaney & Sons, Shoe store in London (London)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Joseph Cheaney & Sons

Popular times

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Reviews of Joseph Cheaney & Sons

V. R.

Luxury shoes hand made in England. Very good balance between price and quality. You need to be patient and will be able to get the most comfortable shoes. I wear shoes 10 - 12 hours per day, so I would not compromise on comfort and quality. I tried 4 pairs and the fifth is mine!

S. N.

I would highly recommend the Cheaney shopping experience - especially the Covent Garden shop on Henrietta Street. Superb English made shoes, boots and accessories; friendly, approachable and knowledgeable staff who look the part, sound the part and wear the stuff they sell. Here are two summer 2021 purchases - the Alfred R capped Oxford with Dainite sole and the Trafalgar suede boot.

A. C.

Superb footwear, well laid out shop and the staff were helpful without being pushy. Probably due to the quality of the product, it just sells itself.

V. H.

You may have heard that Church’s, the famed Northampton shoemaker sold to the Prada group some time ago. Well, the heirs to the empire put their money to good use and invested in (or acquired, I’m not sure) these guys. I had been a loyal Church’s customer for a long time but gave recently switched to J Cheney & Sons as they more accurately hit what I am looking for in a shoe: not some flimsy fashion statement but a well-made, classic, good-year-welded shoe. They haven’t faulted me to date. Great brand, lovely people, wonderful service!

B. E.

Beautiful shoes and very comfortable fit, I found it difficult to choose which ones to buy as they were all very good. Shoes are pricey, but very competitive for shoes of this quality and I tried shoes from six other retailers before settling on the Cheaneys. I am very happy with them and they have softened very quickly. Very helpful sales person too.

M. T. H. T.

I fell in love with Joseph Cheaney & Sons just under a year ago and I'm yet to experience anything less than flawless service. The knowledge of the staff here is excellent and they're super friendly. Shout out to Marta and Matt for both being awesome, answering lots of questions from me, offering reassuring advice and doing a cracking job with bringing a pair of my boots back to life. 🙌

J. L.

I have rotated a couple of pairs of Alfred Oxfords for three years and I’ve found that the quality is excellent. One of the best things about Cheaney is that I’ve always found their staff helpful and friendly. This makes the fitting process comfortable and relaxed (other competitors could learn a lot from this!). I also really appreciated being able to pop in for some new laces and being given some without being charged - a great little touch.

C. M.

Beautifully designed store with quality footwear + accessories made in England to the highest standard. What will always keep me coming back though, is the exceptional level of service they provide and the obvious passion of the incredible staff. I popped in with my husband looking to buy a relatively low priced item which it turned out they didn’t have in the right size. The staff called the nearest store, which did they have the item in stock. Instead of sending us to that store to get it ourselves (it was relatively close by), the staff member coordinated with the other store, and he went out and got it for us himself, then brought it back to the store we were in. This level of service is not the norm in London, especially because the stores are so close together so it would’ve been much easier for them to send us to the other store. For the staff to go through that level of effort, for such a small item? You’ve made a customer for life.

U. S.

Outstanding customer service by people who understand quality and are passionate about great shoe making . I got my old cheaney's re-soled and they even offered to have my non - cheaney shoes shined (one off and certainly not standard practice so don't ask!). I've always found them patient and comprehensive and a joy to visit both in Jermyn street and in the City.

Z. Z.

Excellent customer service! I bought a pair from them and went back to get an exchange. Even though I returned my shoes at last, they treated me with enthusiasm. Thank you for saving an OCD customer.

S.

GOOD Service and Good shoes, although Cheaney's shoes is not as good as C&J and Edward Green, but the price is friendly and you gain what you paid. But it is also good shoes for this price! Strong recommended.

S. S.

Brilliant service and advice by Martha and Hollis. Thank you. Helped me decide on a Burgundy Adelaide.

N. T.

Exceptional customer service!!! Marta went above and beyond to assure my soon to be husband has the perfect shoes for our wedding!! I can highly recommend them! Thank you so much!

W. L.

Been wearing Churches for years. These are the same, but cheaper.

D. S.

Brilliant service. Wonderful shoes. What more can you say.

J. E.

Amazing service from the sales person Lucy who was very helpful and found me a great fitting shoe.

J. L.

Really nice shoes at a great value price point with very pleasant and friendly staff.

M. P.

The best customer service I’ve ever received. They really care about their customers and product quality.

J. F.

Great customer service. Great shoes. Worth the money

D. B.

Fantastic high quality product and a great service all round.

K.

Some staff know a lot about shoes and others seem to know very little.

D. T.

Best shoes very good service.

A. M.

Best shoes I've ever owned.

D. P.

Great service, great shoes.

F. B. R.

Beautiful shoes, excellent service

T. M.

Shoe enthusiast and extremely helpful.

R.

Glorious footwear sold by passionate people

J. S.

Really friendly and helpful staff. Thanks!

C. J.

Great customer service

F. D.

Amazing shoes 🤩

V. G.

Quality shoes and boot

M. K.

Vgood

C. W.

Great people and shoes

R. L.

Wonderful shoes

m. m.

excellent services!

S.

made in england's finest

A. A. S.

Wow

J. A.

Fantastic shoes

C. P.

(Translated) Superb!!!!! Whether it is the service or the product itself, I only bought one pair and now I regret not buying another pair lol (Original) 超級棒!!!!! 無論是服務還是商品本身，只買了一雙現在有點後悔沒買另一雙了 lol

D. C.

(Translated) Gorgeous shoes for true gourmets! For all occasions, from office life to informal wearing in everyday life! And believe me, friends - these shoes are worth it! I bought myself 3 pairs + wife 3 pairs - very satisfied! The quality of service and attention from sellers at the highest level! Well, I found my size (47 moderately wide) and this is such luck! (Original) Шикарная обувь для истинных гурманов! На все случая жизни, от офисной жизни до неформального ношения в повседневной жизни! И поверьте, друзья - эти ботинки того стоят! Купил себе 3 пары + жене 3 пары - очень довольны! Качество обслуживания и внимание со стороны продавцов на высшем уровне! Ну и размер свой нашел (47 умеренно широкий) а это такая удача!

W. H.

(Translated) Really the finest full-frame sewn-in English footwear and a leap in quality since the Church brothers have privately bought out the manufactory again. But also top advice and explanation by the seller. I'm completely satisfied! (Original) Wirklich feinstes vollrahmengenähtes englisches Schuhwerk und Qualitätssprung seit die Church-Brüder die Manufaktur wieder privat herausgekauft haben. Dabei aber auch Top-Beratung und Erklärung durch die Verkäuferin. Bin vollkommen zufrieden!

森.

(Translated) He gave me a very kind welcome to me who can not speak English. Thank you. I will also visit when I went to London. (Original) 英語が話せない私にとても親切な接客をしてくれました。ありがとう。またロンドンに行った時は訪問します。

A. R.

A. N.

A. S.

T. T.

A. H.

M. M.

R. N.

G. S.

T. M.

K. B.

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