Reviews of The Carpet Stop - Derby. (Shop) in Derby (Derbyshire).
The Carpet Stop - Derby
203 Osmaston Park Rd, Allenton, Derby DE24 8BT, United Kingdom
Description
Information of The Carpet Stop - Derby, Shop in Derby (Derbyshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of The Carpet Stop - Derby
Sunday
10am–4pm
Monday
9am–6:30pm
Tuesday
9am–6:30pm
Wednesday
9am–6:30pm
Thursday
9am–6:30pm
Friday
9am–6:30pm
Saturday
9am–6pm
Popular times
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Reviews of The Carpet Stop - Derby
N. B.
We were recommended The Carpet Stop by family and the service and value has been excellent! We initially bought artificial lawn from them which is very good quality and since bought carpet for the entire upstairs of our home. Measuring service and price was brilliant and they've even held the price and carpet for us whilst we wait for work to be completed in the house. Highly recommended.
A. B.
Extremely competitive price. Good communication. Carpet well fitted. We did have to takeaway the excess carpet and clear up. Will buy from again.
C. G.
Highly recommended by friends and they weren't wrong. Great selection of carpets and at a great price too, ours was for the stairs and landing, plenty of help and advice given in the shop and dates for measuring and fitting arranged quickly for our convenience.
Contacted regularly and fitting was squeezed in earlier due to a cancellation. Carpet fitter did an excellent job and I am 100% satisfied and I even had a follow up phone call to check I was happy.
Definitely use carpet stop again.
H. T.
We had such a good experience with the carpet stop. They were so helpful helping us choose what we wanted and sending a member of staff out to check measurements at a time to suit us. They called to update us on fittings ect. When it came to fitting they were great and did an amazing job. The follow up after was great too checking we were happy with their services. Would definitely recommend and we're using them for our future carpet needs.
A. W.
The measuring lady was very friendly and e cellent service. Professional service in the shop. Fitting was done today very friendly and excellent workmen. Process from start to finish was excellent. Would recommend.
L. C.
We were very delighted with the service from the shop. Very helpful and we were delighted that we got the laminate floor fitted quickly and efficiently. The only thing that bugged me was the fact that the clear filler that was used in front of the fireplace was dripped onto the flooring in one place but more care was needed when moving away from the fireplace as it left a mark on the flooring. The carpet we had fitted in the bedroom was excellently done. The fitter was very professional and he did a great job.
S. S.
Highly recommend The Carpet Shop - fantastic service from start to finish. Very helpful and informative on the selection of carpets and which one bested suited my requirements. The fitters were efficient and fitted the carpets perfectly. They answered all my questions and were very professional. The door fitter/trimmer made sure the doors fitted on top of the carpet flawlessly. Thank you.
P. C.
Great shop - everything you need. Staff are friendly and patient even when faced with customers who look at every carpet in the shop! Elaine is brill and very helpful. I have bought four carpets from here. Two in my old house and two more recently. I bought one for the stairs and love it so much I've just ordered the same for the living room. Lovely quality and reasonably priced. Would recommend and like to support smaller businesses that have a personal approach. Thanks everyone at Carpet Stop!
F. M.
Always great service. I've been getting flooring from here for years and won't go anywhere else now. Fitters do a great job, on one occasion even nailing down loose floorboards that were lifting up in order to get the perfect finish
S. C.
Recently had a carpet fitted for our spare room. From the showroom to fitting, the service was smooth, all staff we encountered were helpful and friendly and the most importantly, the room looks great! The price was brilliant also, the best price we received out of a few. Will definitely use again and will be recommending. Thank you guys! ☺️
M. B.
Knowledgeable and helpful staff in the showroom and the price quoted was very reasonable with only half paid upfront. The room was measured at the time agreed and the second half of the payment sent a couple of days before installation.
The fitter was clearly very experienced and fit the carpet, grippers and underlay in around an hour. The fitment is perfect and exactly what we expected.
Highly recommended, we will be using The Carpet Stop again.
l. m.
Hi all,
just want to say what fantastic value for money and lovely staff at carpet Stop Derby, they were super efficient a particularly shout out to Elaine who was helpful, friendly and knowledgeable. The shop is well laid out with lots of choice of beds and carpets. Staff are really helpful and kept me updated on delivery time- the prices are very good too.
Thanks guys !
M. W.
From first choosing the carpet and underlay (never rushed and friendly advice e provided), the measuring checks and the final fitting - all very professional, neat tidy and efficient.
Great choice of carpets/underlay with efficient emailed/texted reminders for the fitting visit - all from a local business worth supporting at very good prices.
Thank you.
S. B.
The Carpet Stop fitted a hallway carpet for me last month. I would recommend them again and would buy from them again. They offer a competitive price for Derby, too. The sales team were very clear, polite, and I appreciated the time they took to discuss the job with me. The fitting went to plan with a polite and considerate fitter. All in all, no problems with The Carpet Stop in Derby.
M. B.
Very friendly and professional staff in store and on visit to check/ confirm size for our stairs and landing. Kept us informed by phone of home visits, very experienced and professional carpet fitter.
So pleased with the whole procedure we recommended the store to my daughter and she has now placed an order.
P. S.
Excellent service from start to finish… the carpet is good quality and fitted in a timely manner as per the plan agreed. A pre phone call on the day to give the customer time to prepare…
Will certainly be my supplier of choice..
S. N.
I left my house keys with them, they did a wonderful job at my house. The carpet looked fabulous and the price was affordable. I trust them I received what I was expecting. I can highly recommend the carpet stop for amazing deals and work.
B. B.
Our Neighbour recommended The Carpet Stop and we found them to be most helpful and obliging. Their range of carpets and accessories is exceptional and prices are very competitive. The fitters were very efficient polite and made a first class job, we would recommend them to all, many thanks.
A.
I always use these guys for my carpet needs. They do an excellent job and their staff are always very welcoming and caring towards their customers. I was able to book a fitting relatively quickly and overall it was a wonderful experience. AJ one of their staff member deserves a special recognition for being great.
S. S.
Recently had a bedroom carpet from the Carpet Stop. The customer service in store was excellent - very friendly and helpful. Carpet was fitted the following week, excellent job done, clean and tidy. The carpet is of great quality and looks fab!. We wouldn't hesitate returning again in the future. Thank you
K. B.
I highly recommend this company. The carpets are very high quality and the team were very patient and accommodating about swapping dates over when my move was delayed. Had to reschedule again when I'd moved as the decorating wasn't finished in time. Would use them again without hesitation!
A. G.
Really happy with everything so far. Everyone I've had contact with has been beyond helpful. Quick to come and measure up, fair price on the carpets and SO much choice. AJ has been brilliant and has gone above and beyond expectations. He has genuinely been really committed to helping me achieve my desired aesthetic, particularly helping me with a stair runner which I am now really excited about!! Thanks for going the extra mile AJ :)
P. V.
We had used this firm 18 months previously for a living room carpet that we have been delighted with. So they were our first stop for the stair and landing carpet we needed. Chose it quickly with expert guidance in store, arranged a date - kept in contact with us - fitted on day/time agreed. Very happy with result.
a. l.
The carpet stop team have been incredible. Elaine, AJ and Lucy have been working so hard with us to ensure that we get the best possible experience and the carpets haven't even been fitted yet! I have no doubt that this incredible service will be continued when the carpets are fitted. I recommend carpet stop if you want excellent service. Thank you carpet stop team!
J. W.
Brilliant from start to finish, selecting and ordering in the shop was really easy and the guy was super helpful. When the fitters arrived to do the job they were on time and worked quickly and professionally, they even helped move furniture from room to room which was very helpful. Top marks for great service and fitting. Way better than the big retail park barns in every area!!
s. p.
We've had all our carpets from the carpet stop. The quality is always high, and the service is great. We recently wanted another carpet the same as a previous one, AJ came out with samples and took the time to make sure we found the best match. Nothing was too much trouble!
A. C.
The Carpet Stop has knowledgeable friendly staff and a good selection for your flooring needs. I needed carpets for my porch, stairs and two bedrooms. Thanks to Elaine helping a lot narrowing my choices down and coming to measure quickly. Thanks to the fitters Sohail and Asif they were very quick and done a fantastic job. Highly recommended.
Thank you Carpet Stop *****
q. c. a. m. c.
Very good service over all. New stair carpet fitted quickly and perfectly and laminate floor on lounge and reception room also very quick and efficiently. Perfectly finished. We'll definitely use your services again when needed.
h. s.
From the moment I came into the store I was welcomed by a member of staff who was very helpful. His name was AJ. He listened to my needs and exceeded my expectations. The carpet fitters did an excellent job. I cannot fault the quality of the carpet. I would highly recommend The Carpet Stop.
M.
I went to the carpet shop and spoke with a member of staff called Elaine, she was lovely and so friendly and couldn’t do enough for us. We have ordered carpets from the shop.
Thank you so much Elaine, you made our trip a lot easier and very pleasant.
J. H.
Went back for a second time, staff were still very helpful and took our order with glee. Fitting came round, just one man on this occasion for a Hall, Stairs and Landing?
Sam handled the task with relative ease. A pleasant, helpful and easy to talk to person who completed the work always with a smile on his face. My wife and I requested him for our next venture?
E. S.
Great selection of carpets. I was served by Victoria in store who was most helpful. Both the measurer and carpet fitter arrived on time ,did a great job and very pleased with the new carpet. I would definitely recommend The Carpet Stop.
K. F.
We dropped by to look at end rolls, Miz was really helpful in listening to why we had come in. He helped us to think about what we needed and where. Allowing us to really choose new carpet that would fit well with the rest of the house. The flexibility with fitting and finding stock carpet availability elsewhere, really went the extra mile in customer service.
S. A.
Positive recommendations from family and friends before I visited. Vinjyl for bathroom and laminate delivered on time and staff helpful when delivering. AJ made some great recommendations when measuring, observing the colours and materials used in the interior which I went ahead with. Great advice when selecting the carpets, friendly staff and will be using them in the future for sure.
A. J.
Was looking for carpets for my rented property. Great service from Amraez. Did me a really good deal. Got free fitting and also free underlay. Great prices. Will definitely be recommending these guys.
H. A.
Firstly just wanted to say thank you to AJ for the amazing customer support provided. I was in a bit of a pickle because of another carpet company who took my money and never showed up on the day of the fitting. I had removed all the carpet and because of them being a no show, I had no carpet. I was very upset because upon ringing up that company, they said they won’t make it until mid January. I then cancelled with that company and contacted The Carpet Stop who being as amazing as they are sorted getting my house carpeted and at such an amazing price. With the other company I was paying loads for rubbish quality carpet. But with The Carpet Stop, the carpet is luxurious with very soft feel and at a very cheap price. And hey to top it off, the fitting is free. You guys are no less than super heroes. Thanks so much for being amazing! God bless you lot
S. R.
Don’t think I’d use anyone else for carpets! At least £100 cheaper than anywhere else we went for quotes and although there was a 4 week wait they rang as soon as they had a cancellation so didn’t have to wait as long as we thought we’d have too! Fitter was lovely and really respectful
A. G.
Aj and Christie gave Great service online and over the phone. Came to measure for carpet quickly and efficiently. Took deposit over the phone easily and booked me really quickly.
L. O.
Huge shout-out to the Carpet Stop and my sister for recommending you guys to help sort the flooring in my new property! Great service and great value for money!
Would recommend and use again!
S. A.
Really good customer service in the shop, great price carpet and value for money, great communication on the fitting dates and times. Also, the fitters were amazing and really went out of there way to fit a challenging carpet.
Really pleased with every step of the purchase and will be back again.
J. H.
From first contact to final fitting the staff were very attentive and professional. Measuring, communication and fitting all went smoothly and I would happily recommend Carpet Stop and will definitely use them again.
K. B.
This carpet shop came highly recommended to me and I wasn’t disappointed. I had a look round and AJ who works there came over to help me . All of the carpets were lovely but I explained to him that I had incurred an expense due to no fault of my own and so therefore I was working with a limited budget. AJ asked me which room the carpet was for and showed me carpets which had the right backing on and could be put down without underlay to keep my costs down - I have initially picked a colour I like and AJ will bring the sample book out when he comes to measure for me to make my final choice . Fitting the carpet was also booked in and a deposit was taken with the rest to be paid the day before fitting. AJ had lots of time for me and made sure I was happy with my selection with no pressure overall a pleasant experience and I will be a returning customer when ever I need to purchase carpet again
K. B.
Always the best service and price in Derby. Used multiple times for different rooms. Don't even shop around anymore straight to these guys. Highly recommend for all your carpet needs 👍🏼
J. P.
We went to the Carpet Stop to look into buying carpets for hall, stairs and landing, bedroom and toilet. We were met by Nadeem, who advised us what the best options were for our requirements. We selected our choices and made a date for the free measuring and another for the fitting. Nadeem treated us with kindness and courtesy and we would have no worries recommending him or the Carpet Stop to anyone.
A. M.
I'm happy from the job. Lucy in a shop lovely lady very friendly and helpful. Job done smooth, professional and quick. Just two things what I wasn't 100%happy were that you have to removed all rubish on your own and in my opinion will be looks better if the team will be Hoover carpet afterwards. But general 5 stars 👍
M. B.
From buying to fitting. It was so easy. AJ is a polite and pleasant sales man. Nothing is too much trouble. Colin and Jason have just fitted both the lounge and conservatory carpets, on one of the hottest days. Worked very well and quickly. Thanks Carpet Stop.
C. D.
Absolutely amazing service from them bringing samples to my home and picking the right flooring for my conservatory to having it fitted by the two lovely gentlemen on Tuesday it was an absolute pleasure to of met them. I hope they will be fitting my stair carpet and wood flooring in the living room later this year. Five star service all round. We always use carpet stop best place in derby.
C. F.
Fantastic from start to finish helpful staff in the showroom sorted out exactly what we needed . Quick fitting and great end results (thanks to Mark the carpet fitter )would definitely recommend and great prices ! Fantastic customer care afterwards ringing to see if I was happy with the new carpets Thankyou carpet stop 👍
T. M.
Excellent choice of top quality carpets, helpful and friendly staff. Very flexible and accommodating with fitting dates and times, fitters laid carpets quickly and to a high standard of workmanship.
N. H.
My first time using Carpet Stop. the staff at store were polite and very helpful the fitting of of my bedroom carpet was carried out timely and efficiently without any problems the fitter was very efficient and pleasant 100% recommend and shall use again in the future
A. K.
Very professional service provided. Great selection of carpets and friendly staff on hand to advise based on requirements. Carpet fitting booked with minimal effort. Highly recommend The Carpet Stop to Friends and Family.
S. R.
Don’t think I’d use anyone else for carpets! At least £100 cheaper than anywhere else we went for quotes and although there was a 4 week wait they rang as soon as they had a cancellation so didn’t have to wait as long as we thought we’d have too! Fitter was lovely and really respectful
A. H.
Highly recommend the Carpet Shop. From start to finish, AJ was very meticulous and professional in his approach ensured a high quality installation. 5 stars ⭐️
J. H.
Went back for a second time, staff were still very helpful and took our order with glee. Fitting came round, just one man on this occasion for a Hall, Stairs and Landing? …
E. F.
Great service! I rang a couple of days before fitting for a time slot which they gave me, they then rang the day before to confirm fitting.
On the day they were very punctual and quick.
P. S. S.
Brilliant service from A J. He was very patient. Gave us some really good advice. Great prices.
P. S.
I had some vinyl fitted in a bathroom. The fitter did an excellent job done, the old carpet was taken away. Bathroom looks new again. I will definately use this shop again.
L. T.
Highly recommend! AJ has been fab, great communication throughout. All of the staff I've seen in the shop or spoken to on the phone have been super friendly and really helpful.
P. S.
Excellent service from start to finish… the carpet is good quality and fitted in a timely manner as per the plan agreed. A pre phone call on the day to give the customer time to prepare…
Will certainly be my supplier of choice..
A. G.
Aj and Christie gave Great service online and over the phone. Came to measure for carpet quickly and efficiently. Took deposit over the phone easily and booked me really quickly.
A. H.
Highly recommend the Carpet Shop. From start to finish, AJ was very meticulous and professional in his approach ensured a high quality installation. 5 stars ⭐️
K. S.
Lovely flooring, there was a problem with the installation but The Carpet Stop dealt with it very promptly and efficiently. I would recommend them 100% and will be using them again.
S. A.
Very good service. We are with them for eight years.
C. F.
I had been looking for a specific coloured carpet for a few months and to my delight I found it in The Carpet Shop. Plus the lady who assisted me was extremely professional and helpful, nothing was to much trouble for her.
E. F.
Great service! I rang a couple of days before fitting for a time slot which they gave me, they then rang the day before to confirm fitting.
On the day they were very punctual and quick.
L. W.
Had several carpets supplied and fitted, excellent quick service received. Would highly recommend
K. C.
Brilliant service, polite and friendly staff, the fitting itself was perfect and quick too. Definitely recommend, will be coming back to carpet other rooms.
P. M.
The fitters arrived on time and were very efficient. They laid our new bathroom from very quickly and made a great job.
L. L.
Highly recommend The Carpet Shop - fantastic service from start to finish. Very helpful and informative on the selection of carpets and which one bested suited my requirements.
h. m.
Excellent service from start to finish cannot fault the staff in the shop or the carpet fitters pleasant helpful and efficient would recommend carpet stop to everyone xxx
S. W.
Simply the best service. Professional and great communication. Quality is second to none. Would never go anywhere else. Recommended to all my friends.
M. N.
Had flooring and carpet fitted from carpet stop their services was excellent and service provided by them was great.
Would recommend them to anyone who needs carpet and flooring and prices are also great.
N. F.
Called for a quick quote, spoke to Lucy on the phone who was very helpful, polite, insightful and informative, will definitely be using The Carpet stop when I am renewing my carpets.
M. O.
Fantastic service from start to end. Really helpful staff in the shop and very polite fitters on the day who did an amazing job. Thanks again 😊
M. R.
Professional service from start to finish, our flooring looks amazing, miz was brilliant in the shop and the fitters were very pleasant, thanks guys
N. A.
Great price and good quality flooring. Fitted really quickly. Would recommend
T. S.
Excellent service, very reasonably priced good quality product, quick fitting, very professional fitters. Highly recommend!
K. G.
Good and fast service. The carpet was fitted well. I will use this service again.
A. B.
I’ve had a few carpets fitted from Carpet Stop and all have been fantastic. Elaine took our order and Dave came and fitted them and they are fantastic quality and really reasonably priced. You couldn’t ask for more.
M. S.
First time using The Carpet Stop and we wasn't disappointed. Great choice of flooring coupled with excellent customer service, these guys were really helpful. The fitting was done in no time and made a very good job. Would highly recommend 👌
S. A.
Top bloke Keith came and fitted the carpet on his own, I asked if I could move a double wardrobe with him when he needed to fit the last bit. 1/2 hour later carpet fitted and wardrobe moved on his own
All for the price of a coffee
Can’t fault the whole process from buying to fitting 👌
S. S.
Bathroom fitting: The customer service was excellent. The staff were very helpful and accommodating. The fitting was to a high standard. They are very friendly and welcoming. The service was great. Thanks to AJ for all your help and going the extra mile!!
J. V.
Had a carpet fitted before Christmas and quality was amazing. Fitters were quick to put the carpet down and did a great job laying the carpet. Just had AJ come down today to measure for landing and stairs carpet and was happy with the service and AJ was helpful with advising on best way to have carpet done and door bars. Definitely recommend carpet shop.
K. L.
Had my daughters bedroom carpet delivered and fitted yesterday. It took not even 45 minutes for it all to be complete and it is a big sized room. I am happy with the quality and fitting and I would highly recommend! Will be getting you guys back to do the rest of my rooms!!
S. B.
Second time using carpet stop and I’m very pleased again .
AJ was really helpful and friendly and sorted things out for me very quickly and at a great price.
carpet fitter Keith did a great job and was also very nice , friendly and professional.
Can’t fault the team and would recommend them to all . Thanks carpet stop !
S. P.
I have had a great quality carpet from this company before, great service.
Aj came out today to measure up for a new carpet, very professional and friendly.
D. M.
This isn't the first time I've used The carpet stop and certainly won't be the last. Always had excellent service and quality carpets and underlay from them at reasonable prices. Aj is so helpful and a pleasure to deal with. There was a small issue where the wrong colour door strips had been used but this was quickly and professionally rectified. Thank-you!
J. B.
Super helpful staff happy to help you make the best choice for your budget. Would definitely use again
h. a.
Fantastic service throughout
The place offers really good service and the product as well. Asif and Sohail who came to fit the carpet were really helpful in putting the carpets down and also helping moving stuff around the house. Will really recommend this place
J. P.
Amazing customer service, friendly professional staff, I have had carpets and laminate fitted from The Carpet stop, clean and tidy fittings and every so respectful when in your home, could not recommend enough.
M. F.
Great customer service, staff are very helpful and polite. Had 3 bedrooms, landing and stair carpet fitted and only took a couple of hours to fit really happy with the service I received and the product! Highly recommended
S. M.
Excellent quality, excellent service. I am sooo happy with my stair carpet. The service was fast and efficient, all staff are very friendly. Would highly recommend! X
S. H.
The lady (sorry forgot her name. Think it was Elaine ) was very friendly, very helpful with choosing the right carpet for me and professional. Made the process really easy.
A. A. G. A.
AJ came over for the measurement and he did a fantastic job.I will love to recommend him to my friends and family to come over to The Carpet stop at Derby anytime any day.Their prices are very reasonable as well.
A. M.
Highly recommend the Carpet Stop! Have used them for all of our new flooring over the years! Professional and friendly team who offer great advice and are very knowledgably and efficient.
N. A.
100% recommend!
Have used the carpet stop for my flooring for years and won’t go anywhere else. Service is brilliant, very friendly and kind staff!
And the carpet looks great!
D. H.
Very happy customer. Miz advised me on the best type of carpet for the room and gave me time to browse. Highly recommended.
J. B.
Excellent service, friendly staff especially AJ who came to measure. Impressed with how quick they could come to measure and install. Will highly recommend
C. B.
I would recommend anyone to get your carpet from this store. I had a lounge carpet fitted last year and the staff were very pleasant. No mess. No fuss. Timely and efficient. I am now purchasing another carpet. Again measured up for my carpet in a timely manner. Staff member ajay was very friendly and polite. Very pleased with the service
F. N.
Very professional, the shop was very good with the covid regulations ensuring our safety was upheld at all times. Looking forward to doing the rest of our house. Thanks Harry and Miz!
Good range of carpets/laminate and other floorings
D. A.
Very pleased with the quality of the carpet. The fitting was done to a high standard, all remaining carpet cleared away and the fitter was very polite and checked that we were happy
K. D.
Sometimes in life one needs some understanding and flexibility by the service provider. Moving home is one such time. I organised carpet fitting date but due to unforeseen circumstances and beyond my control I had to change the carpet fitting date twice. The guys at Carpet Stop Derby, in particular Nadeem and Naeem, were great in facilitating the change. On the eventual fitting day the fitters arrived on time and did a good job.
A great overall experience from start to end, and yes I will definitely recommend Carpet Stop, Osmaston Park Road, Derby for your flooring needs.
Kalwant Dosanjh
M. S.
This is the second time we have used carpet stop. The gentleman was very friendly and nothing was too much for him. He helped us choose the right carpet for our bedroom. We also chose vinyl for both bathroom and en-suite and ended up with a new headboard too! Everything was priced up quickly and a fitting date was given. Everything was completed as per schedule. I would recommend carpet stop for value, service and efficiency of staff!
M. H.
As usual a fantastic service all round.
So AJ came to measure up after I had been in to choose the carpet, and he was straight on it with his tape measure. Very pleasant chap and very friendly. Had a little chat about my dog and he seemed to really like him.
The lads who came to fit the carpet were very good, very friendly and polite even though there had been a slight mix up with timing and they had been sat outside for over half an hour. Still none the less it didn't faze them and they were very polite and professional.
Carpet was laid in no time at all and done well. It looks fab.
Thankyou carpet stop yet again you've done a great job at a very good price.
J. T.
Great service down to the man in the shop the man who came out to measure and the lady on reception who kept me up to date with my order. The fitter was pleasant and great! I can’t recommend enough. I am chuffed with my new carpet and will direct all friends and family to use the carpet stop.
M. S.
Brilliant experience from the very start to the finish, lots of choice , excellent advice and superb prices - because of this we were able to choose a more luxurious carpet than we planned to buy (Our cat loves the New Carpet) - the fitters went above and beyond nothing was a problem for them and were extremely polite can't wait to visit again to choose the stairs and hallway carpet 😀
B. M.
Used these guys for my own house in Smalley. So impressed with the price and service that I’ve used them again in a refurb project I’m doing in belper. Great value and fab service. Def recommended
J. B.
Brilliant very helpful we where matching stair carpet to hall. Both AJ and Elaine spent time ensuring we where happy. Fab service
B. H.
Amarez was a great help. Helped us promptly and politely and were looking forward to our carpet being fitted next week
I. A.
Amazing carpets and flooring
Excellent customer service
A guy called harry and the fitter that was sent to my house was just excellent they advised me and came out there way for me
Highly recommended carpet stop derby
Osmaston park road
GREAT TEAM
E. B.
Had my bedroom carpet fitted. Lovely guy. Very polite and considerate. Job done in no time. Recommend this carpet shop 100% had a stair carpet done a few years ago. Same service. Brilliant. WILL be going back for all my carpets. Job well done.
L. B.
Great service and excellent fitting of vinyl flooring in bathroom. Would definitely recommend. Will be going again soon for carpets.
l. b.
Friendly and helpful staff and a huge selection of carpets have used the carpet stop several times and always received an excellent service
M. M.
Great place! Harry was the guy that served me and he was helpful all the way, especially in answering all my questions. The guys who installed both my carpet and laminate were accommodating and did a great job! The laminate was cut brilliantly and there was zero wastage on the carpet!
D. H.
They were so helpful in the store, the fitters called before they arrived and did a great job. We have used them previously and wouldn’t hesitate to use them again.
M. R.
Very pleased with our Luxury vinyl tile, didn’t know where to start but well advised by hamza who was very knowledgeable and helpful..quick delivery too..very happy customer thank you.
T. s.
Highly recommend the carpet shop I’ve used them for vinyl in a hallway and carpet for stairs and landing they bring samples of either for you to choose very helpfull you will get excellent service
L. H.
Lovely flooring, great prices. Had all the old floor taken up & away. The workmen did a very good job of fitting laminate and took all their rubbish with them, leaving everywhere clean & tidy. They helped to move furniture and put it all back. 16m sq room, underlay plus fitting with accessories only took few hours. Will de
finitely use the Carpet Stop again.
A.
Great carpet, good price, and excellent service - highly recommended. AJ was fantastic and very accommodating, they even came and restretched the carpet after fitting. One thing worth mentioning is that I asked for a refund of my deposit so I could pay from a different card, and they charged me a fee for doing so. Not a big deal, but I have never experienced this before so thought it worth mentioning. Otherwise top class service and will definitely be using again.
L.
My last floor fitted by carpet stop and another great job done.
Thank you.
Excellent job done. looking forward to my other laminate flooring being done on the 29th. Nice new carpet on the stairs fitted great job all round thank you.
Thank you to sham for coming back to do my floor excellent job.and a nice young gentleman very polite. 👍great work.
B. M.
The fitters were very organised. They completed the task efficiently and even tidied all of the rubbish into a bag before they left.
Would definitely recommend them again!
Z. N.
Very pleased with quality of carpet and was fitted in no time, will definitely be shopping again at The Carpet Stop
i. p.
Fantastic quality and price, carpet fitter cleaned all mess and popped into a bag also asked me to check before he left , very friendly would happily recommend.
A. P.
Excellent service. Thanks AJ for your wonderful support and friendly approach during works. Recommend Carpet Stop for flooring work in reasonable cost.
J. T.
Had a new stairs carpet and living room carpet, carpet was fitted to perfection and I'm very happy, i will 100% order carpets again from them in the future.
R. L.
Visited this store on Sunday and experienced the best possible service from all the friendly staff.
Amazed at the vast choice of carpets and vinyls prices to suit all pockets.
No pushy sales staff here and was allowed to browse freely.
Amraez was most helpful in helping me choose my bedroom carpet.
Will certainly return when needing carpet in the future
R. H.
Friendly, informative and helpful staff. Easy to book a home consultation. Felt under no obligation to buy anything, not pushy.
B. B.
Been here twice now for carpets, staff are helpful and the fitting really well put down.
J. l.
I am a regular customer of The Carpet Stop.
Over the years they have proved to be very reliable regarding the cost , quality and standard of their product and service.
All staff that I have dealt with have been very flexible and very helpful.
They deal with any issues very promptly indeed.
I would not hesitate to recommend them , and will definately to return in the future.
R. C.
Visited the Carpet Shop today with my elderly mother. AJ was extremely polite and very helpful and found us the right carpet at a reasonable price. The experience was stress free and prices very good. My mother couldn’t of been more happy.
Q. A.
The goats, they were really helpful with a fair price and fast service will definitely be using their service again
A. R.
Service was fantastic, very polite and professional service. Definitely recommend a visit as very fairly priced products. 100% satisfied.
P. S. S.
Brilliant service from A J. He was very patient. Gave us some really good advice. Great prices.
D. F.
Madden gave good service . Promt fitting third carpet I have bought from them. Recommend
K. C.
I have purchased carpets and flooring from one stop carpet shop, excellent service, and good value, would not shop anywhere else 👍🏾
C. P.
All staff are lovely and really helpful with what you are looking for especially one staff member AJ, he was super helpful and understanding with the predicament that I was in that he got me the best deal , he was also very friendly and patient with us.
P.
Had the whole house recarpeted and what a fantastic job they have done. 3 storey house done in just under 3 hours with sublime quality. Two very hard working guys came to fit them and I had great service over the phone and face to face with the carpet stop. Will always use you guys and definitely recommend!
C. R.
Highly professional service at a very competitive price from Harry to replace the carpets for the entrance hallway, stairs, landing and the bedrooms. The carpet fitter even called to reconfirm details on arrival as i was not present during the fitting. Really pleased with the fitment and the care taken during the installation. Thank you Harry and the team for a stress free experience.
T. H.
Brilliant service from start to finish. Came to buy a remnant from them and I was treated as if I was buying the full service. Hamza and his colleague were very helpful with loading my car with the carpet. 100% recommend, and shall use in future.
A. R.
This is our fourth carpet we’ve purchased and had fitted and we’ve had no issues what so ever. Very professional from start to finish we would highly recommend this company.
Dec.
A. I.
Amazing service and communication. Fantastic range of carpets and flooring. Quick and easy installation, no hassle, very impressed. Recommend to all friends and family.
A. S.
Our laminate flooring looks amazing! Thanks sham for the fitting and miz for helping us selecting, nothing was too hard
A. P.
Recently moved to Derby and a friend recommended these guys. Couldn’t be happier with service from start to finish! Christie and Sarah were both very helpful over the phone with sending samples, booking my fitting day and any questions I had, AJ also was very helpful when he came to measure up the rooms with advice about carpet choices and underlay etc and lastly the two lads that came to fit my carpet (Can’t remember their names) were very professional and did an excellent job! Big thank you to all the whole team
M. M.
Excellent service from Amraez. A very happy, bubbly and knowledgeable chap. We will definitely be using his services again.
j. k.
Brilliant shop . 3rd time I've used them .. 4 yrs ago I had stairs and all bedrooms and it's still as good as new
..Thank you Aj for coming out
to measure and and helping us in the shop to get the right carpet for my lounge. Excellent service all round.
J. G.
Excellent customer service from AJ, couldn't recommend enough. Found space to come and measure up within a week and AJ turned up with some samples!
V. S.
Friendly sales team with no pressure selling and good quality products at a good competitive price.
This was supported by a punctual experienced carpet fitters was thorough and cleaned up after laying the carpet
J. S.
This is the second time we have used The Carpet Stop and have again had excellent service from start to finish. This time we had all of the carpets replaced in the house - 4 rooms plus stairs and landing. Buying was easy once we had picked out the carpets and the store staff were very patient and helpful (we changed our minds a couple of times which meant they had to recalculate everything!). The carpets were fitted over 2 days by father and son team Colin and Jason. They did a fantastic job and were polite and courteous throughout. They were very efficient and tidied up after themselves each day. The carpets look great and we are all chuffed with all of them. Thanks again Carpet Stop. We WILL use you again, should we need carpets in the future, and we will not hesitate to recommend you to anyone and everyone we know. Awesome job from start to finish.
R. S.
Great deal on a managers special 50% off some LVT. Amraez was very helpful in choosing the right flooring. Cheers
K. L.
Good service, very happy with carpet. I would recommend them!
S. H.
Amraez was very friendly, really helpful and extremely efficient. Very knowledgable and helped us with everything we wanted. Will 100% return.
S. B.
Really good service in the shop, the fitters were amazing and did an excellent job!
Would highly recommend.
T. K.
Fitted a lino (vinyl) in my bathroom. From order to fitting took only a few days, the finish was very good and looks fantastic.
Highly recommended, very good prices compared to some of their competitors and a good, quick service too.
R. S.
A big thank you to Suhail and Asif for the excellent carpet fitting service. And a big thank you to the rest of the shop team, especially AJ who always provides excellent customer service and nothing is too much. I would definitely highly recommend and look forward to doing business with you guys in the future. Thanks 👍
r. s.
I cant recommend these guys enough! Best value for money that I've come across for laminate flooring and such a friendly relaxed service! A J has really looked after us and we'll be returning to the carpet stop in future!
N. S.
Best carpet shop around AJ is brilliant really helpful and friendly goes above and beyond to help would recommend this place to everyone and anyone
J. O.
Great job by Carpet Stop, from the polite, friendly salesman at the shop, to the 2 guys who fitted my stairs and landing carpet today. Quick, efficient and tidy job done, and carpet looks great! I will be coming to you again when I do my other rooms. Thank you 👍🏻
G. B.
AJ carried out our home visit. He arrived at the agreed time with plenty of samples and was extremely helpful. It was less than a week later our carpet was fitted. The fitters also arrived on time and the carpet was down in minutes! Good quality, great price. Would highly recommend. Already looking to rebook for further rooms in the house.
D. S.
I've used these guys for all my carpets before and also for vinyl and artifical grass. Friendly, honest and decent prices. Also stayed late to ensure that all carpets were fitted in my new build. Would definitely recommend!
S. M.
We have used this place for all our carpets over the years.
They have always price matched all other quotes and fitted perfectly.
We recently have been working with AJ to find us a piece to match our existing stair carpet after a DIY project and he’s been great. You can tell he really loves his job and wants to do his absolute best for us. A shining example of excellent customer service. Cheers matey!
s. b.
Just want to say a big Thank you to the Carpet Stop for the great service. A J was brilliant. Took our order and told us that he would put us on the cancellation list. As soon as he got a cancellation.He rang me and got my carpets fitted alot sooner then the actual fitting date. Will definitely be using the Carpet Stop again.
H. F.
Miz was excellent, very professional, he knew his stuff. Would definitely use these guys again.
V. L.
Popped in after visiting various other well know carpet companies and the guys at The Carpet Stop blew them away.
Very friendly and helpful, not pushy at all and helped to get us the best deal for our needs which was significantly cheaper then everyone else.
Big shout out to AJ for all the help and advice
A. S.
This is the second purchase from this store. We went back to them as we had a very good service from them last time.
Salesman very helpful and the fitters were polite, friendly and did an excellent job.
All in all - First class - Many thanks.
J. S.
Had my carpets fitted from the carpets stop. I'm very impressed with the quality of the carpets and the fitting. By far the best carpets supplier and fitters in derby will 100% be coming back to them for my carpets. The fitters were very professional and came nice and early.
S. H.
Brilliant service, good price and carpet fitters arrived on time and fitted the bathroom Lino perfectly, including silicone sealing around the shower and toilet 😃👍
S. B.
Very good value for money, fast and good service. We used them 5 years ago, so used them again this week as a return customer.
M. K.
Just want to say a big Thank you to Harry. Great service. Thanks for fitting me in early. This man is a legend.
P.
AJ was extremely polite, helpful and professional during the carpet measuring process. He gave us excellent advice and guidance on our queries. He was incredibly patient, calm and collected and listened well. Great customer experience shown by every member of staff (Naeem, Hamza and Amraez) at The Carpet Stop by phone and in person. Looking forward to doing business with you. Thanks
H. R.
Great customer service from AJ. He was so helpful and extremely patient with me. He went through all the different types of flooring and combinations to help get me what I wanted. He also helped with rescheduling my fitting date to a sooner date to help with my timescales. Would definitely recommend!
B. T.
Affordable and quality carpets,such friendly and helpful service, the fitter AJ came out to measure up and showed me samples and couldn't have been more helpful and approachable and offered me options and choices to suit my needs and budget. A amazing company that I cannot rate highly enough beth
A. H.
My wife and I need new flooring and wanted good service and a good price. We had several quotes and the best was most definitely The Carpet Shop. The service is fantastic. We never felt pressured to buy and Amraez (absolute legend) answed all of our questions in a way we could understand as we know nothing about flooring. We had 2 other quotes that day and the price difference between The Carpet Shop and next best was £500. If you want amazing service, prices and a short turnaround on your purchase this is the place. Thanks to all you wonderful people and thanks to Amraez. Good guy.
S. B.
Very impressed with The Carpet Shop. From the minute I entered the shop the service was superb. From the person who initially served me, the person who came to confirm measurements and Kwade who fitted the carpets, it was all very professional. Thank you, excellent job.🙏🏽
A. R. H.
AJ is an absolute credit to the company. Nothing is too much trouble. Extremely professional, polite, and pleasant. From choosing our carpets, all the way to getting them fitted, it was made an absolute breeze by him. By far the kindest professional ever. His honesty is also much to admire, he said we didn’t need to go for the platinum underlay on the stairs, and that the diamond one would be more than sufficient. All in all saving us at least £500. Much much to be said. After service by AJ himself is also fantastic.
Best to go and carpet stop and ask for AJ and see for yourself.
E. C. H.
Excellent value and quality, friendly staff and fitters that can't do enough for you (special thanks to AJ). We have had almost our entire house done by The Carpet Stop and I wouldn't go anywhere else for carpet/flooring.
i. B.
Fitters came early and were professional. They completed the work to our satisfaction and were very fast in completing it. Thanks
S. B.
AJ was very helpful.Always purchase flooring from here,never lets us down on quality and price
F. D.
Excellent customer service and quality.Thanks to the gentleman who came and gave me free measure and quote, very friendly and helpful, I got samples with a variety of different types, had the whole house carpeted at a competitive price , the fitting men were punctual, polite and very professional, they helped put back my bed and sofas much appreciated. Thank you so much. Just few days in town with Covid lockdown I decide to go online, I am glad I use carpet stop and I was never disappointed. I am enjoying my new home.
I would highly recommend the carpet stop.👍🏽
K. L.
Honestly can’t recommend the carpet stop enough. Fantastic reliable service from picking out our carpets/flooring to measuring and fitting. Our home now looks amazing. Beautifully fitted with no hassle at all. Even did inside our built in wardrobes! It’s that nice we have gone back for a quote for the floors we didn’t do, couldn’t resist!!
Trust worthy, fantastic company. If anyone needs carpets or flooring the carpet stop is definitely the place to go!!
P. C.
We’d used The Carpet Stop a few years ago, so when the rental needed re-carpeting we naturally retuned there. Ajay was SO helpful and took on board our time pressures. From enquiry to fitting the process was complete in 5 days AND the old carpets were taken away. I wouldn’t hesitate to recommend them! Excellent service! Thank you Ajay!
M. T.
Great service, from choosing the carpet in the showroom through to having it fitted in my lounge at the time promised. The carpet fitters, Pete and young Charlie, did a great job (even while having to endure my choice of rock music while they worked!). Not only did they do a cracking job fitting it but cleaned up everything before they left. A thoroughly professional and helpful service. I would certainly recommend The Carpet Stop to anyone and will definitely use them again for my next carpet.. Thank you.
L. H.
A.J arrived at specified time and measured up , social distanced observed. Good price no fuss and fitters did a good job. Will use again.
T. H.
Nadeem was excellent , extremely professional , knowledgeable, friendly and polite. He gave sound advice and wasn't at all pushy. Would strongly recommend
K. K.
Very happy with the service, especially AJ going above and beyond to make sure the job was done properly.
K. S.
Had my carpet fitted today. I would like to say a big thank you to AJ who came to do the measure and gave me the best service I could’ve asked for👍🏼Very happy with the results. Will definitely be coming back to the carpet stop!
D. P.
Miz has been nothing but a pleasure to deal with from start to finish, excellent and professional manner is every aspect.
D. M.
Very good service from the time we entered the shop Osmaston Road Derby Branch. Good advice given and we ordered that day. Fitting was arranged very promptly and when the fitters arrived job done professionally. Very pleased with the whole job would buy my next carpet there. The shop was well laid out with good information and pricing far better than the national carpet supplier we also visited that day. Well done you deserve success.
David and Linda.
J.
A 5 star service ⭐️ I can’t recommend the Carpet Stop enough! AJ was friendly, polite and professional and totally covid safe whilst measuring up helping us find our carpet. The fitter was also friendly and professional and did a great job! Honestly couldn’t have been any smoother from first phone call to fitting. Thank you.
L. J.
Great service and Victoria was very helpful and patient.Vast array to choose from .Definitely recommend .
S. S.
Great quality and service. Friendly and helpful staff giving good advice without being pushy at all.
B. P.
Lovely flooring at a reasonable price, fitted it promptly and professionally, courteous workers, that cleaned up after they laid the flooring, really pleased with my purchase wouldn’t hesitate to use this company again.
F. H.
Very considerate and cooperative people from the start to finish. I had an old underlay decided to reuse and the fitters were very good
N. F.
Excellent service from the minute I stepped into the shop followed by really fast efficient follow up appointment by AJ who came to measure up. Carpets ordered and fitting date booked. Everyone involved was professional, friendly and really helpful thank you 😊
S. M.
Went into store today and Sarah immediately made us feel welcome and ensured we followed their Covid regulations. She was attentive knowledgeable and experienced in all types of flooring. She immediately put us at ease and talked us through several options so we could choose a carpet to suit our budget. She was friendly and nothing was too much trouble, an absolute credit to your team. Thanks so much
S. A.
I recently purchased and had my whole house carpeted. The service was polite and friendly from speaking to the sales agent all the way to after service.
Price was fair/ expensive but then again, my wife chosen the expensive carpet.
I did test the sales agent like I did with the competition, I asked which underlay would be the best. The competition just stated, the more expensive the better will be 🙄
Mr Mannan asked me the type & age of people living in the house etc. then after choosing the carpet suggested which would be beneficial to us and what will improve the lifespan of the carpet. We went with his recommendations and with the suggestion of slightly darker carpet because of our young family.
I guess that showed me that I wasn't just being fleeced by the agent.
So highly recommended.
Sarg
k. k.
Friendly service, good quality carpet at a good price, helpful throughout. Both Amrez and AJ are amazing, highly recommended and will be definitely be using in the future ! 10/10 from me !
p. 9.
AJ came and measured out our flooring today for my daughters room. Quick, professional and really polite - we ordered there and then for flooring to be fitted as well! He also quoted us for landing and stairs which will be done in the near future almost certainly with them! Top Service!
M. A.
Great service from AJ. Very helpful. Would definitely recommend Carpet Stop.
N.
Was treated to 1st class service. Had stair and landing carpet fitted first, the guys were great. We already had a dinning room floor done by someone else but we wanted the hall doing in the same flooring, The carpet shop matched our original flooring, fitted it and you cannot tell that this was a seperate job it matches up perfectly. We are now getting them to do our Living room, great service very good on price, would highly recommend
M. G.
AJ and Amraez were superb with me. Everything went perfect from start to finish. Thank you for sorting it all out for me.
A.
Absolutely chuffed with our new living room carpet...thanks mizz for the great service, we will be back soon
F. B.
Utterly incredible service in store - Tim was absolutely amazing, polite, kind and very knowledgeable about all of the products available - and the gentleman who came out to measure up, Dennis, was so efficient and helpful. We went to a few carpet stores before choosing this one and none of them could even come close to the service we received at carpet stop. 100% recommend!
J. R.
Excellent customer service from AJ. I asked for an earlier fitting date than the one that was scheduled if possible. He took note, remembered and delivered. The furniture and clutter hanging round the house have now been put back in the carpeted room. Peaceful living.
V. J.
Good variety to choose from and quick fitting. Guys were very professional, tidy and in and out in no time.
B. R.
Very happy with my carpet. Fitters did an excellent job. Will recommend the carpet shop. I will back again soon .thanks
C. A.
Carpet fitted on stairs and landing. The carpets and underlay were very good and the fitter was very good. He worked very quickly and very thorough. Would recommend!
S. A.
We were looking to carpet the upper floor of our house. We’d had some recommendations for The Carpet Stop. So today we decided to pay them a visit. We were greeted by Sarah. She was very friendly and answered all the questions we had. As relative novices to buying carpets this was very well appreciated. We had taken some rough measurements of the rooms we wanted carpeting. We picked a few carpets we liked. Sarah estimated the costs for each carpet we had picked including underlay and door bars. And also arranged an appointment for someone to come and measure up properly. I would highly recommend The Carpet Stop.
J. L.
Had the whole house re-carpeted. Service was great, price was very competitive and far better than the big brands locally in Derby. The fitter was brilliant, he was great, did a superb job, made every effort to tidy up afterwards.
I would definitely recommend The Carpet Shop to anyone
T. a. U. d. o. o. J.
Excellent service from start to finish from the Burton shop. Nice carpet at a competetive price. Fitters were punctual and very professional. I will not hesitate to use this Company again.
G. A.
Fantastic service and great quality of carpet. Highly recommend. I even went back to get a new carpet for the lounge.
C. M.
Always very prompt, polite and work with our requirements in a professional manner. Very good quality carpet which lifts the overall look of the building.
M.
I recieved a fabulous service from the carpet fitters who completed a whole house refit, they were polite, kind and efficient. These people go unrecognised and do all the hard work and deserve more recognition, I would whole heartedly recommend the shop and it’s workers.
J. H.
AJ telephoned today with a time for his visit to measure and bring samples of vinyl for our en suite. He came at the exact time stated measured up and we chose what I wanted.
Extremely good service and advice given will certainly use this shop again and recommend it to family and friends. AJ a fab rep and deserves high praise.
N. 1.
I would like to take this opportunity to say a big thank you to all at Carpet Stop for a great value carpet (including the free door bar) , professional service and especially for fitting me in at short notice.
S. B.
Great service by Sarah when I purchased a lounge carpet this week. She was very knowledgeable and was able to schedule fitting for my desired date. I will definitely be shopping there again.
L. J.
Excellent service from walking into the store to choose and order a carpet to having it fitted. Sohail and Asif rang us about half an hour before arriving. They were punctual, polite and professional. Definately returning for our next carpet.
c. b.
Great, professional service. Tim was very helpful and helped us find a carpet exactly to match our requirements for a reasonable price. Will also be coming back for when the bedrooms need doing in the future. Definitely recommend this company!
S. C.
Reasonable price and good quality. Happy with the carpets we have purchased and the second lot of Carpet Fitters who came on 20 September 2021.
J.
Called on Thursday stating that I urgently needed a new carpet as after I washed my current carpet a bad smell started to be brought to the surface, I spoke with Harry and explained my new born was due home any time soon, he recommended the Andes carpet as it came with underlay in the price so I took a look online and chose colour number 63 from the Andes Saxony range. I called Friday at 11am to make payment and was told that due to my circumstances they would make it happen the next day on Saturday which is just brilliant. The fitting crew came Saturday mid day and got my carpet down in record time, looks absolutely amazing and I would absolutely recommend the Andes Saxony carpet to anyone who wants a soft plush carpet. Thanks to Harry for getting me sorted in such short notice.
M. A.
There is only one word that can describe your service EXCELLENT, from the sales staff to the fitters, your service is first class.
Many Thanks
Michael Arnott. MBE
J. M.
We were looking for laminate for our lounge, and LVT for our bathroom, and found a great selection of both in Carpet Stop Derby. We chose to have the flooring fitted for us and the results are stunning. We have been very pleased with our purchase, and want to pay particular compliments to the fitters who worked very hard and gave us the great result we were looking for.
C. G.
Nadeem really looked after me. Great carpet and LVT hard flooring. The fitters were really friendly and made sure I was happy. Would recommend 100%.
S. D.
AJ and Nadeem are brilliant, they really helpt me out and there customer service is superb. Thank you so much.
P. B.
Really impressed the fitters were polite and quick and no mess would use again any time
L. W.
Had a great experience using The Carpet Stop. Was struggling to get a carpet during lockdown then rang The Carpet Stop and had a carpet fitted 3 days later. Brilliant service, excellent fitting and a very good price, I'm a very happy customer!
A. H.
Great fitting of vinyl in our ensuite by Sohail and Asif. Great job, Thanks guys. Will definitely use The Carpet Stop again.
L. P.
We have been speaking with a lady called Christine via emails whilst the shop was shut due to covid, she was extremely helpful and kind. Today we went to pay and book the carpet to be fitted and we were made welcome by Sarah... again very friendly and professional and extremely helpful :) will definitely be using again. Thank you
t. m.
We got new carpets with underlay fitted - what an amazing job they have done! Super pleased and excellent customer service!
M. A.
Recently bought carpet and vinyl for our whole house and I must say the customer service was second to none. The guy's were absolutely brilliant. Me and my wife are pleased with our choice of flooring and the fitters did a good job too.
k.
3rd time i have used Carpet Stop for new carpets. Each time they consistently Provide a 5 star service... their high service standards are reflected from the time you walk into their showroom to the carpet fitting in your home.. the fitters Jason & Colin were on time, professional and did a fantastic clean job. Look forward to placing my stairs carpet order soon👍👍👍👍
A. B.
Thanks to The Carpet Stop for the great customer service and speed of fitment. Really impressed with how they look and will definitely use/recommend in the future.
Special thanks also to Colin and Jason who did a great job with fitting. They came back the next day as I had a slight issue with my staircase, which I really appreciated. Hopefully they will be recognised by yourselves for this good customer service.
J. W.
Have now had 3 rooms and our stairs & landings done by The Carpet Stop, currently awaiting the 4th room to be done. The store staff are courteous and welcoming and the fitting guys are very quick & efficient. Very pleased with the service we’ve had so far & would happily recommend them.
K. M.
I had my lounge carpet supplied and fitted , by this shop ,it was a very stress free and good experience, from walking into the shop , to the completed job , everyone was nice to deal with , from the staff in the shop ,down to the carpet fitters , Well done everybody , I would definitely recommend you , and hopefully use again 👍
Q. J.
Bought a carpet remement of AJ beautiful carpet right bargain, I been to all the well known local carpet shops but by far this was this best price . Excellent service from beginning to end .
P. P.
Excellent service. Had a living room carpet fitted by Sohail & Asif. They did a great job. Very pleased with my carpet & at a reasonable price too. Already had my bedroom carpets from Carpet stop & hoping in the near future to get my stairs done.
M. R.
The fitters were punctual, knew exactly what they were doing. They moved the furniture as arranged and even 2 other items. They were polite and pleasant
l. h.
Amazing carpet stairs done, very happy customers.
S. R.
Miz was amazing so helpful fitted fast too thanks
M. C.
I have had 2 carpets with underlay from the derby branch in the lat 2yrs. Always helpful and polite when i have called or popped in. The fitters professional and good workmanship no messing about. Highly recommended. When i think of carpets i think of the carpet stop😁😁
K. M.
Used them twice now and will be coming back again as still have the rest of our house to do after moving in a few months ago!
s. p.
Fantastic service. AJ came out to measure our carpet and was very punctual and polite. Could not have asked for better service. Highly recommend
S. T.
Middle of lockdown, tried lots of shops, all were shut.
We were moving into our new house with our 1year old and needed to carpet the whole house. We hadn't been inside the house yet and only had a rough size of the main living room.
We made an appointment to go and we met Victoria. She was ever so helpful. We had a very small budget and she was amazing. Explaining all about carpets I didnt know about. Going through underlays, pile and twist.
Highly recommend.
Thank you Victoria
S. B.
We had our hallway stairs and landing carpeted. Good price and great carpet fitters. Even came back the next day to finish off!
j. o.
Had such a great experience ordering laminate flooring, from great advice to ordering to arranging fitter, will definitely be getting our carpet from here!
a. c.
Amazing flooring very top quality and very professional would 100% recommend
J. D.
I would like to say a very big thank you to all the staff at Carpet Stop. From start to finish the team were very professional polite and courteous.
AJ came and showed some samples along with the taking of measurements, Miz followed up next day with a quotation that saved me a few hundred pounds thanks to Harry the manager.
Asif and Sohail the fitters did a grand job, nothing was too much trouble.
This was a mammoth job of carpeting a fully furnished 4 bed Detached house with fitted stair lift and furniture yet these guys made what seemed the impossible possible. They did this over 3 fittings and communication was fantastic all the way through. I would highly recommend Carpet stop to anyone considering carpeting there house. Thankyou guys for everything you did.
5 * all the way.
Z. K.
Great customer service at a good price
Lovely staff X
A. W.
Sarah was absolutely amazing in advising us with our new carpets for our home.
Took time and consideration in our budget and needs.
Definitely shop with them agian great service.
T. S.
Nadeem was very helpful able to workout just how much carpet we needed based on his knowledge, AJ came to measure up and guess what Nadeem was spot on how’s that for service Can’t wait to have them fitted.
S. A.
Absolutely fab customer service amazing deals worth waiting for ...keep me updated all the time with calls & text fantastic service from chrissy . ..definitely will recommend to everyone thank you carpet shop ...happy lady
s. f.
Great service, helpful staff, good prices and a big thank you to Lucy nothing was too much trouble
m. s.
Brilliant shop Amraez service is next to non nothing is to much trouble and allways get the best price :)
Y. S.
Way too excited to have had my new stairs and landing carpet fitted! excellent job by Joel & Sean - great lads and very easy to get on with! Carpet looks fab and i cant wait to get my bedrooms done next! Thanks Carpet Stop?Joel & Sean!
R. K.
Had a carpet fitted last year which I was happy with but just had to call them out today 25th September 2021 because it bubbled in a few places and the fitters came and re done the carpet and made a good job so very happy.
Highly recommend
C. K.
Highly recommended...we have had excellent service from Carpet Stop Derby. The carpet is great quality (so much to choose from in the store) and has been expertly fitted. We’d been recommended Carpet Stop from a family member and we can see why.
S. D.
I have been past the shop on several occasions and today finally went in. Looked around and then the sales assistant came across and said hello can I help you and offered us her name as Sarah.
Sarah was well dressed and looked very professional.. and well mannered. She also asked wat we were looking for so we told her and we looked at some expensive carpets and flooring and said that was a bit expensive for what we wanted to pay and she showed us some more affordable carpets and offers within our budget.
Sarah also worked out the prices for the whole of our needs and we booked in for fitting on the next available date convenient to our calendar. Our experience was a superb one and will reccomend any one to use the carpet stop . Thank u so much for a g8 day for shopping for carpets and flooring ... we buzzing and excited for a more comfortable home.
M. W.
Excellent Service. Used this company before. Very helpful, no pressure sales and a credit to the Industry. Range and quality of fitting very good. Sarah at the Derby showroom is particularly knowledgable, courteous and helpful. Highly recommended. *****
i. s.
Had Dennis today to measure my whole property I've just moved into very efficient. Virtually in and out fully measured and quoted within 10 mins!!! Having first fitting on the 29th July 2021
J. A.
Fantastic service love our carpet and luxury underlay looks great
Even sent a very good joiner to shave our doors to suit in less than 24 hours .
L. W.
Had a very good experience with these guys, AJ was friendly, professional and helpful! I couldn’t fault him at all. Thank you for an easy and stress free service :)
D. d.
Excellent from start to finish. Staff were really helpful in helping me choose my flooring. Nothing is too much trouble. Thanks Harry and the rest of you.
Chris the floor fitter went above and beyond in doing the downstairs and his workmanship is second to none.
Highly recommended no matter what your budget.
D. P.
Great service! Offered great advice on what type of carpet and underlay would best suit our needs. Enabled us to purchase all carpets at a great price. Allowed us to fit carpets at different dates when we had completed decorating each room. Fitters were friendly and professional. Couldn't be more pleased with my new carpets.
w. m.
AJ came round to provide us with a quote and was excellent. Measured up for us and provided quote there and then even booked the job in a credit to the company wouldn't go anywhere else always use them have carpeted my whole house
C. W.
AJ is outstanding. Really friendly and helpful. Could not recommend enough.
D. M.
AJ came to measure and price up a carpet, from start to finish was very helpful, polite and friendly, answered all my questions and nothing was to much trouble, will recommend to all my friends and family
Carpet fitters was quick and efficient, and didnt leave any mess
D. C.
Polite and knowledgable staff..no hurry to buy and altogether a lovely relaxed experience. We were so impressed we are having other areas measured up on the day our carpet is fitted as we would like the Carpet Stop to re carpet other rooms in the house as well.
R. C.
Excellent service from the whole team at The Carpet Stop. A professional service, nothing too much trouble. The carpets look great, making our house feel really homely and fantastic value for money. We will definitely use them again and will recommend to our friends and family. Thanks Carpet Stop
R. D.
The customer service was amazing. And Sarah one of the staff members helped me loads in choosing the affordable flooring I need. Would definitely recommend this shop and if I need anymore flooring, I would definitely be coming back again.
L. H.
Fantastic service provided by all the gentlemen within the organisation! Immaculate work done and definitely will be using them again. A big thanks to AJ and the team!
K. B.
We get all our carpets and floor coverings from THE CARPET STOP very good quality and more important the costs. we have recommended them to all our family & friends, and will do again.
The guys that have fitted all our carpets etc first class especially Colin & Jason very helpful and their workmanship very good, top guys.
M. n.
Even though I was very indecisive but Team Carpet Shop were patient and helpful
i. g.
Ordered for 4th time today. Absolutely brilliant service from aj. Nothing too much trouble. Always fantastic quality carpets. First place we go to and never disappointed.
Thanks kathryn
d. p.
I had vinyl fitted in my bathroom today. Looks amazing so impressed. Booking to get my kitchen done next. Wouldnt go anywhere else. The fitters we're very polite & helped put back my sink cupboard as im heavily pregnant. Much appreciated. Thankyou very much.
S. D.
extremely happy with the help i received from nadeem today when selecting carpet and lino flooring for my property. great customer service and very helpful with selecting a carpet that best suits my needs. would recommend.
C. G.
When I entered the store Sarah was instantly welcoming. She was very patient and did me lots of quotes on different carpets to find me the right one. She was very knowledgeable and knew exactly what she was doing. 5* service 😁
S. W.
We would like to share "What a lovely efficient and excellent service Carpet Stop offers their customers. We found our carpet and in no time all measurements and cost were calculated and it was a breath of fresh air to have experienced such a prompt service by Tracy who is an asset to this company, also to still find this level of customer service in existance in today's day and age. Absolutely fabulous people and we will definately be shopping here again!!
s. a.
Excellent choice, carpet fitter arrived on time and the price very good. No hesitation in reccommending them.
A. T.
Can’t wait to order my next carpet! This company were fast, efficient and helpful. Loads of choice, all price ranges and great advice. Fitter was lovely and helped me remove an old carpet from the room (no charge) as didn’t realise we should have already removed it. Couldn’t be happier with the service and products provided. Even told us where we could save money on the underlay! Thanks The Carpet Stop!
M. s. A.
I use this business recently and I have to say they are fantastic the carpets are awesome very good in price customer service experience is on point especially from AJ and hamza I would definitely use again and definitely recommend good work lads keep it up
C. C.
Had my stair carpet fitted today 😍 excellet job done by Michael and john.. excellent customer service from aj. Highly recommend. Will defo be shopping here again. Thanks guys 😁😁
Z. T.
This is the second time we’ve ordered from The carpet stop Derby. Excellent customer service who make you feel welcome The store has a huge range of quality carpets and vinyls and I’ve used their fitting service. I Would definitely recommend them.
S. L.
Had my new carpet fitted last Monday in the lounge, hallway & doorway, as usual it's 5 * + I'm so pleased with it.
Thank you.
P. H.
We had our whole bungalow done a few years ago all carpets still look brilliant the fitters all did a good job and the sales men were absolutely brilliant I would highly recommend them to everyone one can’t be beaten 1st class service
L. W.
Excellent customer service and quality. We dealt with Tim and he helped us find the right flooring for our home with great advice. The fitter was polite and quick . We cannot wait to visit here again for our next flooring project.
J. F.
I just wanted to say a huge thank you to the Ilkeston store and mainly to Andrew, he really did save me. I had ordered from another company who messed up massively so when I called Andrew and explained my situation he was great. I popped in to see him this morning and he was so helpful and really made things easy for me. My carpet is due to be fitted on Wednesday which is super fast service which is amazing. Andrew, if you read this thank you, you really have taken a lot of stress away for me. I should have come to you first.
K. W.
Excellent service and fast fitting, love the carpet.
M. M.
Mr mc Grath the customer service we received was brilliant and the father and son team who fitted our carpet done a excellent job wouldnt hesitate in recommending the carpet stop derby to friends and family thank u again.
A. R.
Went to get a carpet for my daughter's bedroom, Sarah who served us was very helpful and polite. Great value and service all round. Highly recommend this shop
R. L.
We used Carpet Stop for our whole house. They have been brilliant and I can’t recommend them enough. We had a load of trouble with getting the keys for our new house where we needed them to lay carpets but they were really flexible and worked late to get it all done on the day. They honestly took so much stress out of the day it made such a difference. They’re also really well priced and can’t do enough to help. We’ll definitely be back!
K. H.
Great service from choosing to fitting, will never go elsewhere for a carpet.
K. J.
Brilliant service, so helpful and nice. Really happy and great prices. Carpet is stunning 😍 🤙✌👌
l.
Lovely flooring, finished to a high standard and quick response to amend problems.
S. A.
AJ came over to measure. Had a few people come over to give me a quote. Got to say with AJ being honest & helpful. I decided to order with carpet stop. Amazing service. 10 out of 10.
G. L.
Love this shop - so easy to choose the carpet you want from the huge range on display with different qualities and price ranges to suit everyone. Sarah in the Derby shop was so helpful and knowledgeable and gave us great advice. The whole process of choosing a carpet to be delivered on a date to suit us was so easy. Gill, Willington, Derbys.
M. A. f.
I would highly recommend the carpet stop. Helpful and friendly service from Sarah at the shop. Good quality carpets which were fitted within a week of ordering them . Very pleased with how they look and the reasonable price paid.
A. G.
We have had two carpets now from the Derby branch and had an excellent service from start to finish, very reliable, very friendly and a special mention for Harry who new his stuff and was very patient because there is just so much choice.
C. S.
had carpet stop derby brach today at my home for a measuring of my hall,stairs and landing awrsome customer sevice good price would well reccomend the carpet stop to anyone ,ill be using them again for my bedroom and living room at a later date thank you so much carpet stop derby branch i was well looked after by them 100% service BIG THUMBS UP TO YOU ALL
C. K.
A great range of carpets available and helpful staff. The carpet fitters arrived at the agreed time and fitted the carpet in 20mins, very clean and tidy, excellent service!
I. W.
A very good service, quick, efficient, very customer friendly and competitive prices. Would certainly recommend them to anybody else looking for a carpet. Excellent choice and selection.
J. H.
AJ telephoned today with a time for his visit to measure and bring samples of vinyl for our en suite. He came at the exact time stated measured up and we chose what I wanted. …
P. C.
We’d used The Carpet Stop a few years ago, so when the rental needed re-carpeting we naturally retuned there. Ajay was SO helpful and took on board our time pressures. From enquiry to fitting the process was complete in 5 days AND the old carpets were taken away. I wouldn’t hesitate to recommend them! Excellent service! Thank you Ajay!
M. F.
This is the second time we have used Carpet stop. AJ was very helpful and knowledgeable. We would definitely recommend for good quality and excellent customer service.
A. H.
My wife and I need new flooring and wanted good service and a good price. We had several quotes and the best was most definitely The Carpet Shop. The service is fantastic. We never felt pressured to buy and Amraez (absolute legend) answed …
L. H.
A.J arrived at specified time and measured up , social distanced observed. Good price no fuss and fitters did a good job. Will use again.
J.
A 5 star service ⭐️ I can’t recommend the Carpet Stop enough! AJ was friendly, polite and professional and totally covid safe whilst measuring up helping us find our carpet. The fitter was also friendly and professional and did a great job! Honestly couldn’t have been any smoother from first phone call to fitting. Thank you.
C. G.
Excellent service from start to finish ,good quality carpet at good price ,fitters very pleasant, will definitely use again and would definitely recommend
J. L.
Had the whole house re-carpeted. Service was great, price was very competitive and far better than the big brands locally in Derby. The fitter was brilliant, he was great, did a superb job, made every effort to tidy up afterwards.
I would definitely recommend The Carpet Shop to anyone
c. l.
First class well fitted and would recommend them 👍
A. B.
I’ve had a few carpets fitted from Carpet Stop and all have been fantastic. Elaine took our order and Dave came and fitted them and they are fantastic quality and really reasonably priced. You couldn’t ask for more.
T. M.
The Carpet Stop, Derby provided an excellent service from the moment we walked into the shop to organise and choose the carpet, to fitting the carpet. Colin and Jason, the fitters, were excellent. Providing a good service, very friendly and approachable. Would recommend for all your flooring needs.
I. S.
The service in store could not be faulted, and the fitters rang too say they were on there way, and the job was completed in a professional manner and too a high standard
U. P.
Great service as always. Everything from start to finish was handled professionally and the carpet looks great. This is my second time using The Carpet Stop and the service was once again brilliant. Thank you to Harry and the team.
J. S.
Would definitely recommend The Carpet Stop, so pleased with our carpet, brilliant customer service- ordered carpet in specially for us as we wanted a specific one. Top price & super quick fitting will be ordering more carpets from you for sure 😊😊😊
L. M.
AJ came to measure my flooring was very polite and helpful I am a returning customer as I feel the company provide a good and fair service 😃
A. B.
Love our new carpets, fitted well and when they said they would be, they were happy to wait until we moved in and were really helpful. Professional service throughout.
D. D.
If we could give a 10* review..i would.!! We went into Carpet Stop on Osmaston Road looking for the ideal flooring for our commercial premises. The service and quotation provided by Harry was second to none! The advice and recommendations for flooring was not what we had in mind but ended up going for due to to pro’s and con’s of other options. They booked us in and Mislo provided us with daily updates around our fitting. They worked round the clock to deliver within a very tight window. Absolutely amazing team from the shop floor to the fitters. Definitely recommended. So much so that i am now using them again for my family premise. Keep up the good work guys and thank you
M. A.
Amazing company, friendly and helpful staff.
We equired by email with a floorplan and then went in to pick carpets. They came out to measure within a week and fitted our whole house out a week later.
Professional and friendly service, would certainly use them again.
C. G.
Excellent service from start to finish ,good quality carpet at good price ,fitters very pleasant, will definitely use again and would definitely recommend
C.
The Carpet Stop in Burton has a great range of products. I recently purchased bathroom and living room flooring. Both sets of fitters did a really good, tidy job. I would recommend them.
M. F.
This is the second time we have used Carpet stop. AJ was very helpful and knowledgeable. We would definitely recommend for good quality and excellent customer service.
J. P.
Top class service from Nadeem. Was very professional and knowledgeable. Highly recommend
J. K.
Very happy with my experience in store today. Nadeem was really helpful and helped me find the best quality carpet for my budget and the price. Really impressed and would recommend.
m. f.
Fantastic quality ,price and wonderful service from MIZZ ..definitely returning soon
S. H.
Had a great experience at the carpet stop today. Lovely range, good value and great service by AJ.
C. K.
Had my vinyl fitted in my daughters room, they did a great job! Big thanks to AJ who came and measured up, sorted everything and placed my order 😄
R. P.
We had a hall, landing and stair carpet put down on Saturday 18th ( which we had chosen earlier in store) and the men who came Sohail and Asif were polite and very professional. They did a great job and didnt even scratch any of the paintwork. Well done I would recommend the Carpet Shop in Derby and will use them again.
S. H.
Friendly service from Amraez and great price and quick fitting
T. H.
Had a carpet fitted today and the service we recieved was excellent. The fitters a father and son were amazing, proffessional, helpful and very easy to talk to. Would highly recommend
K. F.
Very good quality flooring good customer service
D. h.
Just visited store staff very helpful and polite . Good choice of carpets at reasonable prices . Got sorted in no time Would recommend 👍
M. M.
AJ came to our house today following all covid guidelines fantastic service and very professional and also given us an abundance of advice on our flooring looking forward to receiving our quotes we have used them a number of times and always found this service and quality outstanding thank you very much AJ.
P. R.
Nadeen was very polite and did me a very good deal on carpet and also suggested the right colour as I was struggling very very good customer service
G. B.
AJ was really helpful throughout the visit and would highly recommend, he’s always helped any time we’ve spoken to him and I would definitely would ask for him if going down to the shop!!
A. B.
Had a carpet fitted on my stairs this week super pleased with it, the guys Colin and Jason father & son team were amazing super quick , tidy and friendly will definitely be asking for them to fit again.
H. M.
A.j came to give us a free quote(very nice and polite guy) he came on time and by time we looked at some samples he was measured up and very happy with the price so now booked in and will definitely be using again...cheers ..demi x
L. M.
Had lounge hall and stairs carpets fitted byColin and Jason what a FANTASTIC job.
Came spot on time very helpful and did an extremely professional job.
Would certainly recommend this company for quality and value for money.
Thanks again Carpetstop.
c. h.
Excellent service !!!!
Just had two carpets fitted plus laminate flooring downstairs,
Brilliant job very neat and tidy plus took all rubbish away.
The two men who came were very polite and respectful of my home 👍
C. M.
Amazing carpets and service always used for all our houses. This time they not failed to let me down, Needed an emergency carpet for a house move and service and requirements second to none! Will never go anywhere else!
L. E.
Brilliant service and great value for money. A.J was so polite and was thorough making sure our needs were met.highly recommend.
A. W.
Always get our carpets from the AJ at The Carpet Stop, friendly service and best prices.
T. F.
AJ came over to measure very helpful and friendly great service will be purchasing my carpet.
K. B.
Colin & Jason did a superb job. They were very polite and worked really efficiently. Based on this experience I will certainly be using The Carpet Stop again.
K. I.
Top service here, got loads of quotes before purchasing here; Carpet Stop had best prices and best service. The salespeople are great and very knowledgeable, fitting was fast and efficient.
a.
Great customer service and really good quality products. They have the best fitters in town. A professional expanding company that deserve 5 stars for all aspects of their business.
B. M.
Second time we've used them for carpet. Good range in store, very friendly staff, not pushy, and happy to help. Very pleased.
S. S.
I brought carpet from this shop. The customer service I received from Sarah was outstanding. I would really recommend anyone on a budget or not and wanting quality flooring to go to this company on osmaston road derby.
L. S.
Great service and great prices at the Carpet Stop! Going back for our 3rd carpet from them now!
N. S.
Excellent customer service from Amraez… would recommend to all.
S. e.
Forth time this year I’ve used this company, will continue to return. Special thanks to Chantelle for professional approach, getting the perfect person to deal with me. Mickey sorted everything for me from start to finish, I didn’t even leave my chair. Great service!
m. c.
The boss was extremely helpful when identifying the correct carpet and the fitting was excellent. Good, polite staff too.
B. W.
I have used the CarpetStop several times. In Oct 2018 I used them for both carpet and lino floors - other companies said the room layout was too difficult and the lino would have to be joined. The CarpetStop fitters Colin and his son managed to get it down in one piece. They also made an excellent job of laying the screed. Now in May 2019 I am using them to lay carpet and matting in my rental property. Their prices are competitive and their fitters turn up when they're supposed to.
T. C.
Brilliant place, quick service, great customer service, AJ the employee was excellent, made it easy. Great value for money. I'd highly recommend this place!!!! Thunbs up from me
D. M.
after a slight mishap with the order which was quickly sorted the flooring was fitted a great hob with good service
J. J.
Excellent service from start to finish fitters very pleasant & tidy
A. M.
Very good service at fantastic prices. Miz was a great help and provided a very professional service in choosing the right carpet. Highly recommended.
M. R.
I cannot recommend everyone at the Carpet Stop enough for making our experience so enjoyable whilst providing a brilliant service and excellent, quality carpets! We've had our stairs, hallway, 3 bedrooms and a living room carpeted and it looks absolutely stunning and feels devine! Thank you.
K. F.
The guys turned up on time, had a stairs carpet laid,good quality carpet,well impressed with the workmanship. Thanks guys,will buy again.
D. W.
Sarah at Carpet Stop was extremely helpful in organising and explaining everything we need! Would definitely recommend! Will be visiting again. Thank You Sarah!
T. B.
Had a carpet fit. Love the carpet, exactly what I wanted. Fitted quickly and fairly cheap. Only problem was it bumped a bit but told them and they've been helpful and getting that problem sorted. No complaints
K. H.
Shopped this morning re kitchen laminate, excellent choice of products. Superb service. AJ friendly,polite,
knowledgeable and efficient. Thoroughly reccommend.
G. H.
We spoke to AJ who helped us with kitchen floor and stairs and landing carpet. Very happy and easy to deal with. Thank you.
L. F.
Would certainly use again. Nice job!
J. B.
Have used this shop on several occasions and always experience a great and friendly service. Thanks Harry for all your help choosing the right carpet for our needs and will definitely recommend.
R. D.
Awsome service AND prices, as always! 5star 👌🏼
M. S.
Just purchased our second carpet from The Carpet Stop, Niz was very friendly and helped us to find exactly what we were looking for! Thank you very much, 5 star service 🌟
o. a.
Excellent service, very professional, good quality & price. What more can I say- except 'very happy'. Wish all tradesmen were the same!
C. R.
Fantastic service from all at the carpet stop in derby!! Especially from Nadeem!!! He helped quote and arrange fitting ASAP!! Highly recommended the carpet stop for your next carpet!
C. M.
Really welcoming and friendly, Sarah help us with choosing right carpet for our needs and budget.
Highly recommend and I've already told friends and family to visit carpet stop Derby.
M. H.
Great service by Nadeem definitely recommend
M. W.
I have used Carpet stop many times now and the service has always been fantastic.
The staff are friendly and professional and the fitters do a brillaint job.
n. m.
This is the second time I have used the carpet stop and I have been blown away both times, the carpets are of a very high standard, the prices are spot on and the fitters go that extra mile to make sure your house looks and feels great.
M. H.
We had carpet fitted in our whole house and were very happy with the service we received. Would highly recommend The carpet stop to all my friends and family!
s. h.
Great customer service. polite and friendly staff. Fantastic experience from start to finish.
C. O.
i had my carpet fitted in feb and the carpet stop where so helpful and fitted quickly i am now looking to order more of them
k. e.
Excellent service and very pleased with the price. Great customer service in the shop and from the consultant that professionally measured the job we needed. 5 stars from me. Thank you
R. m. D.
I went into the Derby store; Sarah was very knowledgable and helpful. I love my new carpets, fantastic quality and at a great price too! Thanks again all :)
a.
Went into the carpet stop on a busy day, got served by a gentleman named Mislo who was very patient although the shop was busy. The service was excellent with good advice. I would highly recommend carpet stop.
P. V.
Excellent service from CarpetStop , great lads who fitted the carpets and vinyl flooring Ian and Sean, very satisfied customer, will be using CarpetStop again, highly recommended.
J. W.
Brilliant service, friendly staff and make the whole experience easy
J. P.
Ive had many carpets from this company also friends and family have aswell.they are very helpfull and polite people,i would recomend this company 100%,very good value in all flooring.just had chap out to measure lounge for me,so now on way to shop to choose carpet.
H. G.
Amezing customers service with care. Miz is amezing staff, helped us from beginning till end. Thank you so much for giving us honest opinion also helped us choseing best option for long time. Also flooring people worked amezing.
Thanks
Carpet Stop
Miz
Flooring people
🥰😍😘🥰
H. K.
I had a great experience from the Team, I mainly dealt with Sarah and Harry the owner. Both polite, and prompt. Great carpet and friendly staff. Good value too.
s. R.
Fast delivery and fitted quickly and professionally, a brilliant service again.
Thanks
r. w.
Sarah was absolutely brilliant! Gave honest opinions on which would be better wearing carpets! Really happy with the carpets we’ve had so far stairs and landing being done today.
Thank you 💗
M. B.
Great customer service and amazing quality carpets in stock. Would highly recommend to anyone who wishes to buy a new carpet.
L. B.
Highly recommended especially our carpet fitters Michael and Tony, I will be definitely requesting for them to be fitting the rest of our carpets.
K. H.
Great customer service, I'm part of a cricket team who needed some carpet and underlay to dry the outfield so we could play. Not only did they give us the items we needed but they didn't even charge us👍👌.
P. S.
Sohail and Asif from the Derby team came to fit our sons bedroom carpet and were polite, quick and precise with the work they carried out. Would recommend highly!
T. I. B.
We have had 3 carpets fitted with the carpet stop derby friendly staff good prices and the carpet fitters are very quick neat and polite .
J. J.
Thank you, thank you, thank you. We went everywhere but the prices at the Carpet Stop beat everything else. In future we will be going straight to them and not wasting our time going anywhere else. Our carpet is amazing, and so was the price!!!!!!!
S. R.
Was in a mad rush to get my new house set up to move and had even room need fitting in my house with a new carpet as I had items being delivered over the week went in one the Friday expend what was going on got a nice welcome sat down and the help me with everything and managed to get me a fitting on the Wednesday and on the same day they sent a friendly bloke out to came measure evething up then the next week 2 friendly bloke came out first thing I was thinking was this is going to be a all day job at least 8 hours the came a 8 and was done 7 room with in 5 hours I would recommend the carpet shop to everyone
S. B.
Excellent service!! The carpets look lovely!!! The guys who fitted the carpets were lovely guys !
G. K.
AJ provided amazing service when we visited the store. He was very friendly and polite.
A. M.
Excellent service with plenty of choice and friendly staff.
D. S.
Had my carpets fitted today, excellent service by Hamza and Miz, Will definitely be using again and will recommend to all my friends and family.