Reviews of Carpetright. (Shop) in Leicester (Leicestershire).

Carpetright

321 Reviews

221 Comments

Shop

Flooring store

Abbey Retail Park St Margarets Way, Leicester LE4 0BT, United Kingdom

Description

Information of Carpetright, Shop in Leicester (Leicestershire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Carpetright

Popular times

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Reviews of Carpetright

T. G.

Lukasz was great. Good chat and fantastic customer service. Just need some more reasons to be back at Carpetright now 😁 got exactly what I was needing and didn't take long. I'll start at carpet right next time rather than finish up there!

D. H.

Very happy with Lukasz and the service provided. He was friendly as well as knowledgeable with the products we were looking at. It makes a nice change to speak with someone who adds the perfect balance of knowledge, humour and human touch to the customer experience.

A. M.

Fantastic service from Lukasz, I think we must have tested his patience but if we did he didn’t show it. We changed our minds at least 6 times he remained courteous and professional, I would most definitely come back

E. T.

We went back to see Lucasz at Carpetright today after he helped us a few years ago. Once again he was amazing. Really helped us to choose the best carpet for our needs and was super understanding with all of our questions. Would definitely recommend him.

b. s.

Lukasz provided excellent customer service. He was patient/funny and offered us lots of options. We have left with exactly what we wanted, all dates confirmed and now excitingly awaiting our fitting dates. Thank you Lukasz

M. B.

Lukasz was very helpful and friendly and ensured we get the best deal possible. His customer service is impeccable. Thank you.

L. C.

Lucas served us, very helpful and friendly. Good price calculated and good availability for fitting. Good advice on underlay too - realistic and fair.

G. S.

Fantastic service from Lukasz. Highly recommend. Discussed all details and made various recommendations based on his extensive experience. Definitely ask for Lukasz

L. S.

I have just been into carpetright with my mother .we were served by lukas who is a credit to the store . He was lovely ,polite and friendly . Thankyou lukas keep up the good work Lisa and margaret x

T. S.

Came in today to look for a carpet for my landing. Lukasz was very friendly and professional and managed to get us a great deal. Would definitely recommend.

N. S.

Luckasz was brilliant in his service. I got the new artificial grass that I needed in just a few minutes, all served with good humour and a smile.

C. S.

Lukaz was extremely helpful, very knowledgeable and a pleasure to deal with. Lukaz has a friendly and comfortable approach which made our process easier. Lukaz also loves dogs which is an added bonus !!

T. C.

Lukasz made buying a carpet a pleasurable experience. Some achievement. I wish all purchases were like this. Brilliant!!!

J. G.

Lukasz was very professional and polite had laughing and smiling very helpful all the way through thank-you so much

M. K.

Quality customer service, good knowledge of products and Lukasz thought outside the box by ensuring natural light and furniture design was taken into consideration. ⭐️

M. P.

Great service from Abdul at the Leicester Carpet Right store. Staff are all really knowledgeable and friendly and quality of product available is very good too!

J. W.

10/10 Customer Service. Łukasz was very professional and friendly. Would definitely comeback here.

P. H.

Very helpful salesman (Abdul) and store management. They were able to provide very competitive prices and good service.

P. B.

Excellent and clear advise and sales from Lukas. We hope the fitting is as slick as he is.

H. S.

Excellent customer service! Did everything he could and really nice to talk to. We were kitting out a dog groomers and great to meet a salesmen that loves dogs as much as us xx

R. R.

Lukasz was excellent. Made it very easy for us to sort out carpets we needed. We will be back again and ask for him . Thank you

D. S.

Lukaz has been extremely helpful and attentive. A very enjoyable experience. Thank you

D. G.

Excellent service. Lukasz was very knowledgeable and helpful when making decisions for each room. We are super excited to have our carpets fitted and extremely happy with all the different options and customer service! Thank you, would defo recommend :-)

J. S.

Lucas was fabulous. Very helpful and knowledgeable. Feel very confident about our purchase. We need more Lukas’s!!

J. W.

Lukaz was very knowledgeable and extremely helpful A pleasure to do business with 👍🏻😊

F. T.

Lucasz was really helpful and friendly in helping me buy a mattress in getting me the best deal

J. S.

Lucas was very helpful sorting out our carpets! Top service.

M. H.

Brilliant advisor. Lukasz very friendly understanding and knew what we wanted and explained the whole process thoroughly. Thank you

B. G.

Lukas is great! We are very satisfied with the service he provided. Thank you.

B. C.

Lukasz was really helpful. He helped us to choose the flooring that would work best for us.

S. B.

Excellent service. Really heloful and and did everytting to get us a great price.. so impressed and will be cominh back in future.

E. M.

Lukasz was more than helpful and utterly entertaining in his extrovert personality. A credit to your company.

N. G.

Sharon was very knowledgeable and very helpful. Was able to buy my LVT within minutes of her help

S. D.

Lukas was very helpful and extremely friendly and welcoming , and very professional Thanks will use again

R. E.

Lukasz was really friendly and welcoming. Amazing service. Thank you

P. G.

Lukas has been very kind and patient and ensured that we as customers were satisfied with the carpet we chose.

a. w.

Lukasz was soo good and he was very helpful good service thank u

R. C.

Lukasz was very helpful with getting me the right choice of carpet for my budget He was very patient as spent a lot of time chopping and changing my mind Thank you

M. P.

We got help from Lukasz. He is a very good guy and he helped a lot.

L. S.

Lucasz - what a salesman, funny and made it easy! Fantastic service, easy, hassle free and very knowledgable

M. C.

Excellent service from Lucaz we got the correct carpet at the right price.

S. F. S.

Lukasz - Great service, very helpful and nice person.

C. M.

Had the most amazing service from Lukasz. We got in almost closing time but he was still very helpful and did not complain. We had a deadline with our builder and needed flooring ASAP. Keep up the good work.

J.

I was very happy with the value for money and the service I received today. Lukasz was friendly and helpful. I was pleased to find a remnant of the takeaway vinyl flooring I wanted. Lukasz checked for me that it was big enough for my purposes. I didn’t even have to wait for assistance. I also got a discount. Great Carpetright experience.

T. B.

Lucas was so positive today and my mum was so happy with his service, he’s a great guy an asset to your company ❤️

H.

Went in-store spoke with Lukas there sales advisor in there Leicester store Omg what a book of knowledge and excellent service and really well spoked chap Gave us a excellent deal on 2x bed with mattress And 2x additional mattresses for the children's bed Deffo recommend if you pop in store speak with Lukhas

S. W.

Lukasz was our sales advisor and he was absolutely brilliant. It's the first time I have brought flooring and he was exceptional in his advice that he gave me. Thank you so much

M. P.

Lukasz @Leicester is brilliant to deal with. He has a great mannerism and personality and easily likeable. His hair is too nice though and as someone who doesn’t have hair I find this deeply upsetting. His chocolate bars are nice though 😀

h. w.

Great service at a really good price.

H. B.

Lukas has great customer service was very helpful and polite great around experience

m. n.

Brilliant experience at carpetright Leicester today. Lukasz, you are sooooooo koool. Keep it up mate.

P. O.

Lukasz was a very pleasant and knowledgeable young man. We were more than happy with his salesmanship!

s. d.

Thankyou so much Emma is amazing we had to buy new carpet and laminate emma sorted everything out for us to the stress off me and husband can't thank Emma enough All staff are so friendly would recommend 100per cent well done

H. T.

Lukas provided excellent service. Credit to the company.

s. D.

Great customer service from Lukasz, good advice and knowledgeble about carpets and underlay and very friendly. Mr Gokani

A. L.

Lukasz was friendly, helpful and efficiently helped me order a new carpet.

C. D.

Brilliant & helpful service from Lukasz wel recommended

H. A.

Abdul’s service was top class really appreciate it definitely going to buy from here again.

C. H.

Lukasz shorted us promptly, efficiently and adviced us expertly for our daughters bedroom carpet. Thanks Lukasz

T. V.

Excellent service by LukasZ. Very helpful and pleasant. Would certainly recommend to family and friends. Thank you Lukas.

G. V.

Lukasz was most helpful , has made ordering a new carpet very simple!

C. E.

Lukasz was excellent. It was just a small sale but he gave me the attention I’d expect if I was spending a significant amount more. No wonder he was an award on his desk.

W.

Exceptional customer service, specifically from staff member, Lukasz. Five stars.

M. G.

Spoke to lukasz in store who was so friendly and helpful. Definitely recommend speaking to him if you go in store

R. C.

Lukasz was extremely helpful and completely satisfied my needs.

C. S.

LUKASZ excellent makes your day fantastic service real comedian lovely person to meet

M. B.

Lukasz, very lovely man. Made us feel very welcome.

M. S.

Łukasz provide really good service, very helpfull, highly recommend

I. A.

We are super happy with the service that we have received from Abdul our sale advisor. Super proffesional, friendly and made us come back and buy a great bed! I would recommend to buy your beds from here, alot more affordable and great quality compared with other places. Thanks Abdul!

L. C.

Great service from Abdul, made the whole bed buying experience easy and stress free, would highly recommend !

C. F.

Lukasz is always so welcoming, smiley and a joy to shop with each time we shop. Nothing is ever too much trouble for him, always fulfilling our needs!

L. I.

Lukasz was very helpful with my mother picking her lounge carpet, very good service

B. J.

Such a nice sales man couldnt do enough for us top man

B. C.

Great customer service from Lukasz thank you 👍🏽

n. t.

Lukasz was incredibly helpful and wakes us through the whole process, while giving us helpful tips all the way through.

R. G.

Great service from Lukasz today today

P. &. R.

Lukasz was amazing and really helpful. He managed to make out Christmas dreams come true 😊

J. J.

Lukasz was super helpful and friendly. Sorted us out with a new carpet in no time. Thanks again!

V. H.

Shopping for a carpet for our teenage daughter. Lukasz was extremely helpful advising on everything we would need as well as the amount of hoovering that would be required for certain shades. A pleasurable purchase.

L. P.

Brilliant service from Lukasz, patient and couldn’t help enough, huge thanks for his time and patience will definitely be back :)

M. H.

Lukasz was very patient and helpful

A. Y.

Lujan was our sales person for the second time and he is always very professional but personable. He clearly knows what carpets work best for us We would recommend him to anyone

j. e.

Great customer service 6 stars Lukasz 👍

T.

Lukas who works there was amazing with helping us, super friendly and knowledgeable. Would highly recommend shopping there.

K. B.

Lukasz was very helpful, lovely and polite!

B. B.

The best carpets servis I have had. Very smart and quick help from Lukasz👍 I can recommend Carpetright 100%👏👏👏Thank you B.💪

K. R.

Had a great experience with Lukasz today, very friendly and helpful lots of knowledge! Will definitely be returning!

C. G.

Lucasz was so helpful and amazing. Great customer service and very friendly. So happy with the service we recieved today!

H. S.

Found what I was looking for, excellent price and great customer service provided by Lukas. Thank you, very satisfied

R. C.

Great service from Lukasz very friendly and informative.

S. K.

Fantastic customer service from a very knowledgeable and friendly Lukasz

R. W.

Need a bed or mattress? Go and see Lucasz at Carpetright, Leicester. He was very helpful and knowledgeable assisting me greatly in selecting my “perfect” bed set. With competitive prices and no pressure to buy Carpetright offers a full service including delivery, assembly in chosen room and disposal of existing mattress. I can highly recommend Carpetright and especially Lucasz.

S. V.

A very polite and friendly person went out his way to help my mother.

J. C.

Excellent service. Lukasz was very helpful. Good sense of humour

L. V. R.

Lukasz is amazing great customer service

C. C.

Lukasz was great in helping us pick out a carpet - made the whole process really easy and fun!

T. P.

Recommended. i got a good service and advices from colleague Lukasz. thank you so much for your help.

M. P.

Lucas was brilliant with our order

M. T.

Lukasz gave amazing customer service!!

M. H.

Outstanding customer service today from Lukasz, very welcoming and I would definitely recommend this place.

l. b.

Lukasz was very helpful, very friendly and provided great customer service! Anyone who wants a carpet must come to see Lukasz !

R. S.

Very friendly helpful guy got a great discount too left the shop happy :)) lukasz gave great customer service

C. J.

Lucasz has been very helpful, thorough and professional throughout the whole process and we are very happy with the service.

J. E.

Dave, I think was the manager. He couldn't do enough to help us and made the process so easy. Very happy with the carpets and fitting service provided.

L. S.

Very good customer service from lukasz! Will definitely be returning. Pleasant experience!

A. R.

Very happy with customer service in Abbey Lane branch. The sale advisor was very knowledgeable . Would definitely use this company again.

N. H.

Lukasz was very helpful - as normal. Very knowledgeable. Great service

J. B.

Lucas gave us better deal than colour bank. He was very helpful.

M. E.

Lukasz was very friendly and helpful and gave very efficient service at the Abbey Park store. Many thanks

A. S.

Łukasz as always best service, very fast and professional. Recommnded to everyone

M. A.

Very good customer service especially from lukasz walked straight in was served straight the way excellent customer service from a lovely helpful chap

C. B.

Lukasz was incredibly helpful and really friendly. Great service at the Abbey park branch

C. W.

Extremely good service from Lukasz Very polite and helpful Thanks for your service

E. W.

Lukaszwas brilliant , good deal as usual Excellent service

T. I.

Lukasz absolutely brilliant service and extremely helpful will recommend to any one I know and been extremely helpful and helped us to carpet are entire first home

a. d.

Lukasz was very helpful and sorted us out with what we hope will be two beautiful carpets, merci!

D. c.

Lukasz advised us with the best laminate for our new home highly recommend great service

S. M.

Excellent service Lukasz was fab super friendly and extremely helpful 🙂

B. J.

Top man Lukaz great service and price

S. S.

Was served by Lucas, very easy transaction. Will be returning. Very polite and professional

A. İ. N.

Our experience at carpetright was great. Lucas helped us a lot in choicing process and showed great deals!

A. G.

Fantastic service from Lukasz. Made buying a carpet last minute very easy. Thanks

o. w.

Lukas was fantastic highly recommend

T. B.

What a lovely morning iv had ordered my carpet helped out by a lovely chap named Lukasz friendly happy young man with a zest for life x

L. W.

Lukasz was brilliant, excellent service! Thank you!

D. S.

Lukasz gave 5* service!

l. x.

Lucasz was funny and really helpful when shopping for a mattress :)

R. B.

This review is regarding the absolutely amazing customer service that kayenat provided for us . I will definitely be returning and will be spreading the word

C. G.

Walked in looking for a carpet, 10 mins later walked out with an amazing deal, brilliant customer service from lucasz

K. C.

Lucasz was very helpful and friendly giving great advice and quick service thank you

G. B.

Great service from Lukasz, looking forward to getting our new carpet.

L. B.

Great customer services from helpful Lukasz at Carpet Right today 5 ⭐️

M. D.

Nice friendly salesman Lukasz

N. P.

Amazing service lucas

A. G.

Great customer service provided by Lukasz! Thank you!

b.

excellent customer service very helpful lukasz is a top sales man ⭐️⭐️⭐️⭐️⭐️

R. S.

Excellent sales person in Lucasz. Great service.

C. H.

Was served by Lucasz, he was very friendly and helpful, very happy with the service 😁

s. e.

Lukasz was brilliant helping my parents with their carpet, thank you

L. C.

Brilliant prices and service. Thankyou Lucas for helping me choose the best carpet for my needs. Mark and Dexter were great very Jolly polite and helpful a pleasure to have in my home... and thanks Lads for cheering my ill Mother up on facetime 😜😊 Would Highly reccomend

P. B.

Check prices on website as they don't always put web reductions on items. Lady in store also told us 4 to 6 weeks on some vinyl flooring. Telesales said 8 to 10 days coz it was in stock. Actually took 21 days coz store only gets its deliveries once a week

J. I.

Thank you lukasz for your expertise from the ingrams and stan

K. G.

My mum has brought a few carpets and they have been outstanding I recommend you get carpets from here you won’t regret it

A. M.

Good selection of good, price ok

I. K.

Best place in Leicester for carpets have been a customer now 10 years. Quick Efficient and worth every penny spent. Excellent customer services. Only drawback is existing customers must be offered additional discounts..

M. J.

Lukasz, always smiling and a very good service and understanding

A. T.

Excellent service from Olena and Lukasz! Thank you.

l. p.

Lukcas was extremely helpful and polite, great customer service

B. H.

Lukas was so helpful. Everyone should have shop here

A. O.

D & M Flooring did a fantastic job. They are a credit to your company. Friendly, tidy and speedy. Fantastic service. Thank you 😊

R. K. M.

Lukasz was brilliant, great service!

E. G.

Fantastic service, polite, quick easy and very helpful!

H. V.

Lukasz was brilliant!!

a.

Great service with helpful and friendly staff

C. l.

Good selection of beds very friendly and helpful staff

n. m.

Dealt with a lovely lad called lucas, professional with lots of patience

D. Z.

Good service.. will recommend if you are in the area.

S. M.

Came into the shop with no knowledge of carpets and left with advanced knowledge on my carpets and showed me exactly what I need

j. H.

We had previously used untied carpets and beds. Other then the fitter not caring because he was only doing it for a pension top up. The carpet lasted two days before it was coming up and it wasn't even fitted properly. However since using carpet right twice I will not go elsewhere they actually let you know whats going on staff couldn't be more helpful. And the carpets are really great quality and the price isn't that bad either would definitely use these anytime I need a carpet no one else comes close.

P. B.

Lukas was very good, Thank you.

S. G.

Lukasz was very helpful today.

D. P.

Bought a carpet fantastic service with prompt and efficient staff Sale colleague was awesome and a pleasure to do business

J. G.

Great service as always from Lukasz

A. T.

Good customer service and informative

P. H.

Lukasz very good service 9,7*

C. W.

Lukas very pleasant

s. w.

Thanks for great service Lukasz

b. S.

Superb service from Lukasz as usual!

l. s.

Best service in Leicester! Clean and pleasant store.

M. W.

Lukasz was very helpful,thank you

T. x.

Lukas very good

R. K.

Great service from Lukasz and Abdul

E. G.

Carpetright Leicester is amazing brought carpets from there great service keep it up

S. T.

Lukasz was very helpful and very funny.

e. w.

Amazing service from Lukas

i. c.

abdul is a very nice man great service

R. K.

Good big place for carpets and Vinyl floors. Lots of options available here. If you buy, under cover as well, they'll fit carpet free. Hard working staff.

D. S.

Fantastic service by Lukasz 👌🏼👍🏼

A. V.

Amazing service from Lukasz!

H. K.

Excellent customer service really happy would definitely recommend. Abdul customer service was excellent.

H. B.

Great service

R. F.

Emma was very helpful👍

W. S.

Really nice service and big choices

W. I.

Thank you lukas for the nice carpet

M. c.

Great service thanks

P. B.

Lukasz gave a 5 🌟 service

T.

Lukasz was great

B. N.

Lukasz was really helpful

M. Z.

Lukasz best service

W. C.

Excellent service lukaz,

J. G.

Great price and very friendly service

T. B.

Brilliant service thankyou

A. M.

Popped in saw a carpet in their sale, less than 10 mins later it's off the roll folded neatly and in the car.

Ł. W.

Thanks Lukasz

D. F.

Excellent service highly recommended 👌

K. B.

Lukasz was fab.

f.

Awesome Lucas !

K. F.

amazing customer service

M. B.

Lukas was brilliant

D. T.

Nice staff very helpful

i. j.

Good service, polite staff.

D. B.

Very nice chap

B. L.

Excellent great staff

M. B.

Lukas

I. R.

Decent selection

M. T.

Friendly staff who were helpful and gave me a good price.

K. S.

Adrian attended our property to advise on a complete groundfloor renovation. He provided outstanding advice and support, helping us to dial into the specific products most relevant to our needs, provided great visualisations and a transparent price with no pressure. Very patient and friendly, we have proceeded to order.

r. l.

(Translated) Luke great service (Original) Łukasz great service

M. W.

(Translated) Lukasz (Original) Lukasz

A. N.

(Translated) Luke (Original) Łukasz

L.

(Translated) Lukasz (Original) Lukasz

D. L.

(Translated) Lukasz (Original) Lukasz

n. s.

(Translated) Lukasz (Original) Lukasz

U. T.

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S. N.

I. P.

P. S.

L. W.

J. D.

P. S.

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