Reviews of Steven Eagell Toyota Peterborough. (Tire Shop) in Peterborough (Cambridgeshire).
Steven Eagell Toyota Peterborough
Mallory Rd, Boongate, Peterborough PE1 5AU, United Kingdom
Description
Information of Steven Eagell Toyota Peterborough, Tire shop in Peterborough (Cambridgeshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Steven Eagell Toyota Peterborough
Sunday
10:30am–4:30pm
Monday
8:30am–7pm
Tuesday
8:30am–7pm
Wednesday
8:30am–7pm
Thursday
8:30am–7pm
Friday
8:30am–7pm
Saturday
8:30am–5pm
Popular times
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Reviews of Steven Eagell Toyota Peterborough
I. A.
It was one my most pleasant experience Steven Eagell Peterborough Toyota.
The service is outstanding.
I would like to thank Mr. Jamal, he was extremely helpful from the very beginning since I entered through the door.gave us time, explained, listened to out needs, did not get annoyed with stupid questions that I asked.
Been honest with opinions, did not push us like others.
Secondly, Mr. Chris was the best person to have as my sales manager.
He has crunched the number 6 times, gave me quotes for 3 different cars and let me test drive them.
I would say I was served by the best team and would highly recommend my friends and colleagues to come to Steven Eagell Peterborough and ask for Jamaal and Chris.
They will give you a great experience
And I am happy for my new Yaris cross!!
A. D.
Always had brilliant customer service from these guys. Had many cars from them now over the years and have always looked after me. As soon as you walk through the door you're welcomed by someone from the team and offered a drink. Great first impression. Sara has been the latest in the sales team that I have had the pleasure of dealing with and has gone above and beyond to help with various sales aspects, from the enquiries, finding the right car, possible trade ins and cancellations and then ultimately leading to my Corolla purchase. The car is great and look forward to going back for the services and no doubt future purchases. Thanks Sara and thank you Steven Eagle, Peterborough.
K. S.
The guys at Toyota went above and beyond to get me the best deal and look after me.
I can’t thank them enough!
I really appreciate all the effort they went to.
Within minutes of me telling the car I had seen online was at the Birmingham branch, they got it delivered to Peterborough for me.
They were so helpful and flexible working everything around me.
They sorted me out with new tyres, dash cam, safe guard, a fuel card, and a refurbished alloy.
I honestly wouldn’t ever go anywhere else! This is my second car from them and the level of service is so outstanding I will always be a returning customer!
Thank you all so much!
L. H.
I recently bought a new Toyota from Steven Eagell Peterborough and found the whole process a joy from start to finish.
The staff, particularly Sarah Baker and Ricky Rose, were relaxed and professional, welcoming and knowledgeable. They kept in touch with me throughout the process and did what they promised to do. Nothing was too much trouble and no query was too trivial.
I knew the car I wanted on this occasion but would feel confident to listen to their advice another time.
I also feel confident to recommend Steven Eagell Peterborough to others, knowing they will receive a great service.
Thank you guys, I love my new car.
E. D.
Steveneagell Peterborough branch staff has been amazing during my recent booking of car. Staff communication and interactions were so encouraging and informative. Correspondence was done during phone calls, emails and videos. Specially sales executive Luke was so approachable and friendly did great efforts in fulfilling our expectations and within budget. Overall very satisfied on the good work and would definitely looking forward to continue visiting for more and recommend others too..
P. G.
I had an amazing service at Steven Eagell Peterborough.
The sales team were amazing, very polite and patient especially Manso.
I felt at ease and not pushed into making a decision straight away.
I felt very comfortable in the showroom and the atmosphere was very positive.
I was even offered a free hot chocolate which was a bonus.
5 star service!
J. G.
Bought a approved used car this week and the experience was 10/10. Mohammed Karim has been extremely helpful and managed to sort a test drive without me having to travel. He made it a quick process, hassle free. I will definitely be returning for my next car!
S. S.
Purchased a Used BMW X5. Car was great. Had a minor issue after which was sorted after purchase. Communication and customer service from James in sales need to improve vastly. Not returning calls, no follow up phone call after purchase, not even a thank you on the day.
R. B.
I had a lovely experience at Steven Eagle Toyota today. Sara helped me to understand the financials and options available to me to make the correct decision moving forward. I'm leaving today excited to know I have a new car on the way, and understanding of all of its features.
J. C.
I wish to thank Kas for an outstanding test drive experience in the Supra 3.0 manual, he was most helpful and a real ambassador for Steven Eagell Toyota Peterborough...
C. D.
Fantastic service. James was great throughout. No hard sell and made us feel comfortable. Will come back when a new car is needed!
H. C.
Raja the wonderful sales executive was very helpful in finding me the perfect deal. Very attentive and prompt. 5 stars well deserved.
I highly recommend speaking with Raja very trustworthy and a Gentleman. You should be very proud to have him on your team I can easily see Raja in a senior Management position.
Very happy with Toyota so reliable.
Thank you.
k. p.
100% 5 star experience, we went to Peterborough from all the way to Northampton to buy Yaris but ended up buying C-HR. If you are planning to buy Toyota I strongly recommend to drive to Peterborough and Speak to James he will get you the best deal and his service is top notch. Also Manso is new but very sweet and supportive.
i. H.
What a guy! Zish is an amazing salesman. excellent knowledge of the product and he has only been with the business for 2weeks. Great assett! Big shout goes to the manager Vik for taking time out for us just to say hi. Can't wait to take delivery of my new car
A. P.
Great and positive experience no regret in using the Steven Eagell Toyota at Peterborough. I will recommend Steven if you want a car. Service are very good staff are very friendly 👌
M. A.
My experience at steven eagell Peterborough has been excellent raja afzal has been great from start to finish he has helped me finding the perfect car for me. I will always recommend him.
L. W.
Amazing customer service arron wood was absolutely fantastic after having a not so good experience with buying a car from else where I went back to toyota and with the help from.arron I found the perfect car for me !!! Honestly couldn't be any happier with my new car great staff friendly very helpful and all round absolutely fantastic serive.... thankyou again 😊
J. B.
Simply amazing customer service from Sara, everything from booking the appointment, to the appointment itself was so easy. She made us feel extremely comfortable and worked really hard to find something to suit our budget. Having had a bad experience with a different dealership earlier in the day I was worried we would not be able to find what we needed, however this was never an issue for Sara and she spent over 3 hours working with our needs to find us our perfect car. She recommended the products to us but she did so in such a friendly manner and was never once pushy, something which I loved this about this experience. Hold on to her Steven Eagell, she is incredible at her job!
M. W.
I have just gotten an used Nissan Qashqai from Steven Eagell Toyota Peterborough, and wanted to day a huge thanks to Jay for his outstanding customer service. From the very first telephone conversation we have had I felt very welcomed and taken care of. Jay is very polite and funny. This is my second car, and must say that the experience I had with the other car dealer with my first car is nothing or even less comparing an amazing customer service the friendly bunch from SE Toyota has given to us, including picking me up from train station and charging my mobile. The car itself is in a great condition and I have been provided with all documents and information I requested. The finance process was very quick and easy as well. Also, while waiting for the application to process I was offered a nice cup of coffee, and had a lovely chat with Sara, who supported us with her knowledge and experience. Overall 5 🌟, and one happy client on the top 😀 cheers guys!
N. W.
The experience of purchasing a new vehicle, was great from start to finish.
Wajahat was very helpful and happy to answer any questions I had. I have been a Toyota customer for many years and a Steven Eagell customer since they took over the dealership from Marshalls. I will continue to be a customer for many more years to come as the service at Steven Eagell is excellent.
M. W.
Fantastic service from Ateeq Rehman. He provided an excellent level of service when we were trying to decided what to do with our car. Very knowledgeable, and couldn't do enough for us. He secured us a really good deal and provided a detailed video of the car we have purchased. 100% recommend and very happy customers.
D. L.
I visited today to test drive the amazing CHR, Sara looked after me and made me feel so relaxed and comfortable. I am on the motability scheme, Sara explained everything to me so clearly. She is an asset to the Toyota team. I am so excited to receive my new car!
P. H.
We had a very nice lady in sale's at Peterborough branch called Sarah she bent over backwards to get our corolla for us by June as our old car's mot ran out then so on the 27 May we collected our new car and I can't praise her enough we was supposed to get a questionnaire from Toyota but they never sent one so I'm posting this instead I hope head office reads this as I would recommend them for a new or used car if required it was a wonderful experience I would give them 10 out of 10 for what they did for us as for the car I'd give it 10 out of 10 as well still getting used to it but what a car first new one we have had I was told year's ago that you can't go wrong with a Toyota so I'm glad we have one now
G. G.
Great service and support from this branch and specifically big shout out to Karim (Kas) for his assistance that contributed in our decision making process to get the right car. Even though we didn’t go for the car they had in stock but that didn’t reflect in his attitude at all. All the best Kas n team. 👍🏻👍🏻
R.
Fantastic buying experience in store with Sara & James, great selling process, didn't feel under any pressure at any point and were quite happy to sit there and have a laugh and answer any questions I had. Overall amazing experience, cannot recommend these guys enough.
T. I.
Fantastic service provided by Zish. Great customer service from the moment we walked through the door. Would strongly recommend and will definitely be back for another car!!!!! :)
M. O. (.
Very helpful and nice team. James was fantastic! He was patient, answered my many questions and took his time to explain things to me x
H. B.
Had a great deal at toyota peterborough. Chris & Aron has been very helpful & very supportive until the day we got our car… 10/10
O. C.
Whole team at Steven Eagell Peterborough were fantastic from start to finish. Big thanks to everyone for all their help on finding and buying my new car 😁
D. P.
booked in today for a diagnostic check on our 9mth old Aygo as there was a strange noise coming from engine, turns out it was a simple problem with bonnet catch, a bit embarassing really! Steven Eagell were good enough not to charge, they even washed my car. Will definitely return when service due. Thank you
A. B.
Fantastic experience at Steven Eagell Peterborough, buying my Rav4. Dealt with James in Sales, he was extremely helpful and got me a great deal.
S. D.
Salesman James Guest was excellent today when my daughter was enquiring about a new car. He was patient, and didn't try to sell us anything we didn't want or need. The result was one happy customer and a new car purchased. Nadine on the front desk was very helpful and friendly too. 5 star! And lovely coffee too!
M. J.
Amazing service from Sara; professional, friendly and efficient. Would definitely use again. Recommend highly.
L. H.
I had the pleasure dealing with Aaron K at Steven Eagell in Peterborough to assist with my decision to look at purchasing a new Toyota Yaris after my Aygo was sadly written off due to a non-fault accident. From start to finish Aaron was very helpful in arranging a date to suit when my insurance pay out was happening and unbelievably flexible and understanding with my scenario. Aaron even tried to go above and beyond to provide a few pointers in regards to my GAP claim which was really helpful.
Yet again Steven Eagell have managed to put a huge smile on my face and wowed again at the level of customer service that was provided. Thank you all again for your help with my recent purchase! :)
F. k.
Great service! I came into the branch to look at a car I had been looking at for a while, one of the new corollas. I was immediately approached by one of the staff which was very welcoming, I was even offered a drink. The information i received was very detailed and gave me a variety of different options! I would like to say a massive thank you to Vince as he was very helpful, informative and delivered the best options. I will be going back and I am definitely going for the Corolla!
S. E.
I very recently had the pleasure of purchasing a car from Steven Eagell.
The whole process was relaxed, efficient and honestly really enjoyable.
My main contact was Kasim Karim, he went above and beyond, answering all my questions and discussing various options. He provided top rate information and updates throughout the whole journey.
Many thanks!
C. B.
We have been customers of Toyota since I bought my first car so have had the opportunity to experience years of excellent customer service. That aside Sara demonstrated excellence at the highest level! She demonstrated excellent listening and understand when we were after the right product and for a price that worked with us. Sara worked with us around what we were looking for and within the budget, she actually came in under budget! Sara was incredibly personal and professional and a total pleasure to have supporting. We have 2 cars with Toyota and managed to upgrade both to newer specs at a fantastic price and with huge hybrid advance benefits. Thanks again Sara- looking forward to our new wheels arriving!
H. M.
Amazing customer service. I got in touch with Steven Eagell Peterborough last week and, within 5 days, I've had an amazing car delivered to me exactly when, how and where I wanted it.
The distance buying process did not feel difficult or complicated at all. It was handled perfectly by a knowledgeable, patient and friendly sales executive (Ken Jones), who was available to promptly answer any questions I had (of which I had many!). He clarified information and gave sound advice while I was considering my options, while we were working through paperwork and even after my car was delivered. It didn't feel like I was over 120 miles away and the experience was great overall.
I would definitely recommend this dealership to anyone considering buying a new car, especially if they're distance buying.
V. H.
I have recently purchased a new car from here and couldn't be happier! The car is perfect and the customer service was second to none. Every single member of staff went out of their way to be friendly and Matt who dealt with my sale, worked really hard to get me the best deal and find me my perfect car. He was very knowledgeable and I was really impressed with the level of customer service. I was also really impressed with their host, who was really friendly and always on hand with coffee and a chat while the sales team were busy sorting paperwork out. I would definitely recommend the team if you are considering purchasing a Toyota car. Thank you!
S. H.
Although no Sale was had, I could not ask for a more positive experience with Sara in the Sales Team - she was diligent throughout, try to find the right Car & Solution for me; if Time wasn't against me and the right Car had come along, I would have certainly gone through Sara & Steven Eagell Toyota. I recommend their Services
L. B.
Me and my partner visited this dealership few weeks ago just to have a look. We were greeted by sales executive Alan Mills. He provided us with excellent service and had outstanding knowledge and advice. Alan went above and beyond to help us get our dream car. Thanks to his help we left as two extremely happy customers. He was an absolute delight, and whatever Toyota is paying him is not enough. I would definitely recommend anyone looking for a car to come visit, as all the staff are just fabulous and extremely helpful.
L. T.
My husband, son and I came into the dealership on Thursday to look at some motability cars for my son. Sara was extremely friendly and efficient, showing us a few cars, talking us through some options etc. We came away with her business card as we wanted to think about the different car choices. I emailed Sara to say we wanted to go ahead, but as I have hurt my back, I was unable to get into the office, Sara has taken my order digitally with no fuss - nothing has been too much trouble. I would definitely recommend Toyota Peterborough to anyone. My son is looking forward to when his car arrives
S. G.
Today my husband and I went in to the dealership and straight away felt at ease. James was so kind and friendly a million miles away from your typical salesman he went above and beyond to ensure we were happy with the car we picked. We didnt even really know what car we wanted but knew it had to be a toyota, he went through the various models and features.
We both left so happy with our purchase. We pick it up in a few days.
The showroom was friendly and happy place but James really did make the purchase smooth for us, if you are even thinking about a new/used car go speak to James
C. S.
Certainly prepared to know down their prices unlike unhelpful garages in boston who wouldn't budge. They were extremely helpful and I got a really excellent deal with a lovely yaris hybrid. I would recommend them to anyone, the travel there was well worth it
S. G.
We just have bought a new Corolla Hybrid. The leading person we have worked with was Atiq. He made all the process nice and easy in the crucial moments engaging his colleagues (James and others) what makes it even more familiar and competent. He was even patient enough to teach my wife to use automatic gear box! Incredible. All the staff was fantastic and could be a role model for other sellers. The customer care is top marked. Thank you, Atiq.
T. C.
A good service by Jubeduz Miah who went out of his way to put up with my questions. Informing me at every stage of my purchase. Polite, friendly and professional. A really good representative for Toyota which ultimately helped me to buy the car I wanted. Would definitely recommend Steven Eagell on the basis of the service I received.
R. C.
I have visited Steven Eagell Toyota Peterborough on several occasions now on my search for a new or used Toyota car.
My contact has been Wajahat Ali who has been a great help to me.
His knowledge of the Toyota range is very good and he answered all my questions about the three models I was looking at enthusiastically.
Nothing was to much trouble including me test driving the same car twice in one day!
Thankyou Waj and Toyota !
T. C.
Amazing customer service. Having been an existing customer for 3 years , my contract was coming to an end and I needed a bigger car . A big shout out to James and Vick who were fantastic at helping me upgrade and get a superb deal. I had great communication from them during the negotiation and they worked magic to get a bigger car for me within my budget. Would highly recommend!
D. O.
It was a very satisfactory experience to be honest. Jubeduz and Kasim were brilliant. They were very professional and polite. It was the kind of experience that that would make anyone love to come back again and again. Excellent service.
A. 6.
Great place have bought two cars here now one from Anthony, which was a great sales person and second from Sofia which held the great service and went above and beyond to give the best service they could possibly give.
I have recently bought a new car and was served by Wajahat Ali and he sorted me a great deal and was more than helpful and went above and beyond. The process was easy with a 250 deposit and all the options for a service plan and gap insurance I've always stayed with toyota and this branch and never had any complaints.
F. M.
I was very pleased with the service I received from my local Toyota dealer in Peterborough while I was waiting for my car, and all my calls were answered for every queries I had and even now after I have my car,when I call them for anything I still get the same Good service . The staff are brilliant specially Robert Bagworth, it was nice for the manager to come and have a chat with us.I have already and will continue to recommend everyone who asks me about my experience. Wish them all the best. Thank you.
S. C.
Great customer service from the very start. I dealt with Scott who had only been there a week yet was so helpful in helping me buy my car independently for the first time. He took all my specifications into consideration and found me the perfect car while explaining everything to me in the process. Paperwork was quick and simple to understand and I had help from someone i believe was called Lewis to just ensure i had done it all correctly. All staff were very friendly and all questions were answered and explained to myself. Will definitely be returning to toyota in the future!
A. T.
Great experience. Reached a deal on a new car that we were very happy with and with a surprisingly good lead time on the new car all things considered.
R. C.
5 * service from start from finish. I recently purchased a brand new car from Steven Eagell Peterborough. The sales team were great throughout. They listened to exactly what I was looking for and came up with 3 or 4 possibilities, all of which were great value. The car I eventually bought was for an unbelievably good price with great incentives included. I cannot recommend this branch highly enough and I will certainly be dealing with them again in the future.
A special mention to the salesman who was my main point of contact, Lewis McGarry. He was great throughout, extremely accommodating, professional, friendly and willing to listen to exactly what I needed without ever being pushy.
Thanks to everyone at Steven Eagell Peterborough.
J.
Great customer service and friendly staff throughout. Very fast turnaround for a full service and MOT even gave the car a full clean.
C. N.
Very good people to deal with, everything went fast and smooth, James especially made it very easy
R. B.
I recently purchased my new car at Steven Eagell Peterborough, it's my third car from the group and once again the service has been excellent. I was helped by Raja with my purchase and he was incredibly patient and professional and explained everything really clearly. I made him work for the sale but he remained positive and upbeat throughout always looking for a way to overcome the deadlock! Very happy with my new car. Will see you guys for my next new car!
J. B.
I have just purchased a car from Steven Eagell Peterborough Toyota Dealer, I have to say the service experience was outstanding from the first enquiry to driving the car home all within a week of finding it on the Internet, warm Welcome on collection of the car, Even a cup of coffee while handover....nice touch. So thank you Kas for a seamless experience, well done! I will recommend anyone to buy a car from your dealership. *****
K. G.
Fantastic customer service! I’ve been a Toyota customer for a little while now, and always been happy with any dealings with them, but my recent experience was extra great. Big shout out to Kas. He helped my get everything I wanted. He was professional, knowledgeable and made me feel very comfortable. I drove away in my new car extremely happy. I love it.!!
Thanks Kas
U. K.
Excellent service from kas. Professional and new his stuff. Would definitely recommend to friends and family.. thanks again
F. Q.
The excellence in service by all the staff at Steven eagell Toyota in Peterborough was commendable. I had the recent experience to talk with Ateeq about purchasing a car and it was very comforting and helpful in my journey of finding a new car for myself. Really went above and beyond for me. Thank you and I will for sure recommend yourself to my family and friends.
D. B.
I would like to say what wonderful service you get here. This is the 2nd Toyota I have purchased from them and everything has been brilliant. I would especially like to say thank you to Robert Bagworth , ( I give him a 10 out of 10 for excellent service)as he has been absolutely amazing throughout this whole process. I would highly recommend them to anyone. Best experience I have ever had when dealing with purchasing a car. Nothing is too much trouble and everyone very helpful. If I could give more than 5 stars i would.
A. F.
My husband and I had brilliant service from Lewis and Zara, from the minute we arrived and Zara introduced us, to when we left having bought a new car. The service was very professional, Lewis helped us consolidate our main criteria, we were able to have a test drive and Lewis gave us all the information we required on the car and finance options. Great service, look forward to picking up the car next week.
R. M.
This a fantastic example of a dealer garage working well. I have experienced both sales and servicing. Servicing always delivers a great quality service. My most recent experience of sales was also fantastic. Lewis dealt with my new car sale and he was very professional, able to answer all my queries and put on a great image for Toyota. It was good to deal with a salesman that wanted to sell but at the same time listened to the customer and went above and beyond and it's provided a great experience. Now for happy motoring in my new Toyota 👍
D.
As a returning customer, I am confident in recommending Steven Eagell. My experience throughout my most recent purchase process and my previous purchase have both been confidence inspiring and effortless. Both Sara Baker and Christopher Rippon have been most helpful throughout the process and shown an interest of ensuring everything was done to my satisfaction. The attention to detail and service provided has been exceptional.
T. S.
Had the pleasure of being looked after by Sara Baker! I reached out to Steven Eagell to secure a GR Yaris, unfortunately no allocation was left, however Sara worked her magic and managed to secure a beautiful Scarlet Flare red GR Yaris for me!
Throughout the whole buying process Sara has been on hand and ready to solve any and all problems. She's really been great to work with. Thanks Sara, I'm looking forward to enjoying my new car!
R. B.
Sales staff appear to be very genuine.
However I "hate" their forcible sales practices, as an existing customer I expected better & I see Toyota as a luxury brand (especially when buying a new car) but on last Saturday visit apart from receiving a nice cup of tea their was no luxury feeling to the way I was treated.
I felt like me & my partner was verbally held hostage in the showroom, during Saturday first visit!
Would rate them as a 1 star, but I got a very good deal in the end. After I spent the following day verbally haggling over the phone hence upgraded to a 3 star review.
B. A.
We were very well looked after by James from start to finish . No hard sell (which we hate!) just the facts .
The car is superb and exactly as ordered . Delivered earlier than expected with excellent comms throughout the build
j. h.
Just purchased a used Auris Hybrid and have to say it was a pleasure dealing with them from start to finish. Shahjahan was brilliant - nothing was too much trouble for him and there was no pressure to buy. I was kept informed by him throughout the process. and he was there with a smile when I picked the car up yesterday. WILL DEFO USE AGAIN.
R. N.
Huge thanks to Sara Baker at Toyota Peterborough for finalising the sale and transaction of my recent used car purchase from another colleague. Sara sorted the previous minor issues - she kept me fully informed about what was happening and went above and beyond on handover. Thanks again Sara!
S. R.
Very straightforward and easy.
Everything explained simply.
James Guest was a pleasure to deal with.
They have a great online system set up where you can buy easily from the comfort of your own home or wherever you are.
Amazing service, highly recommended, would def use again.
S. A.
Hi Zish. Amazing customer service and great help in finding the perfect car for me.
A. Z.
Two months ago I bought a car here and had the best experience. I am not going to talk about the awesome car, but the service provided by Chris. He made me lots of detailed videos inside and out, even underneath the car. I travelled from far, but felt like I saw the car few times before. Chris picked me up from the train station and filled the car with petrol till the top. Plus loads of bonuses include in the deal with the main dealer. Happy customer.
M. W.
Excellent service by a very Personable Sales Executive, Matt Croft. The receptionist Zara also rates as excellent for such a wonderful personality and was also very helpful. We bought a car when we only came to have our car serviced so I think that says a lot about how well they did their job. No pressure sales technique either.
n. s.
I had a fantastic experience from start to finish. The customer service is incredible and I have been made to feel like a incredibly valued customer. If you are looking for a new or used car I highly recommended you get in touch.
I would like to thank my salesman Vik especially. He put me at ease straight away and made the process of finding a new car easy & enjoyable! His knowledge about the products is very impressive, he was able to answer all my questions with confidence & listened to exactly what I wanted in a car. Making it easy to find a car we both thought would be perfect for me.
I can’t thank Vik enough for all the time & effort he has put in, he really has gone above and beyond. Constantly keeping me up to date with the vehicle & always happy to help, his customer service is second to none!! I couldn’t have asked for anything else.
G. S.
Very good experience at Steven Eagell Peterborough. Everyone was friendly and welcoming with out being oppressive. Jamaal was very helpful, polite and friendly. If he was unsure he would ask a colleague. Sara 's help and knowledge on collection day was great. Overall a very good experience.
P. K.
I recently purchased a new car from Steven Eagell Toyota and I was amazed at the service I received. The salesman Robert Bagworth made sure that i was totally happy throughout the whole process. I made him work hard for the sale with several trips up the stairs to the sales manager. He managed to get me an amazing deal on my new purchase and an excellent trade in on my old car. He kept me informed all the way through the process, When the car had left the factory , Its shipping date, arrival date and then when I could collect it. He was pleasant and professional at all times. He helped me familiarise myself with the control features of the car. He truly made the whole experience very pleasurable. I highly recommend Robert and Steven Eagell for your future car purchase.
A. Q.
Salesman of The Year - Kasim Karim!
I made Kasim aware of a specific Make & Model I was looking for & he absolutely nailed it! He was proactive in contacting me as soon as the vehicle was available, he ensured it was immediately reserved for me & when I went to view the car the entire process was smooth. He kept me informed throughout the Sale virtually & in person, he was at hand for any support required with documents, and when the vehicle was ready to collect he ensured it was fully valeted in time for collection. When I went to collect the vehicle it was an easy process, the handover was completed within half an hour and I drove away my new car!
Kasim is an asset to Toyota, and he should be truly valued for his excellent customer service! Thanks again!
K. K.
I have only been to a couple of dealerships over the years, but this has been by far the best one we have been to.
Greeted by genuinely friendly and polite staff who offered us a drink - which was also offered multiple times throughout the appointment. All Covid regulations and checks in place, so we both felt very at ease and safe. A massive highlight was the booths. This made it feel much more personal and customer centered, rather than being at a desk in a massive space, within ear shot of many other people.
The range of cars and knowledge by the staff was perfect, all questions we asked were either answered or the answer was found out, if they didn't know. Our sales advisor, Sara Baker, was exceptional. Spending a lot of time making sure we were shown every option and wouldn't have left without being given every chance of having a great deal! Also, many other sales advisors and the manager were all authentically friendly and helpful, it was a pleasurable experience from start to finish. If it wasn't such a luxurious item, we would return more often! Thank you very much.
H. I.
Visited Steven Eagell to view a Toyota Corolla GR Sport. Excellent service by Sara Baker, a credit to the Steven Eagell team. By far one of the best dealerships I have visited over the years. Would thoroughly recommend!
C. C.
I had a lovely customer service experience from Lewis when buying my Aygo last week. He was professional, friendly and a real asset to the Toyota company. He helped me with my choice of car, making it easy and hassle free. It was a good experience.Thank you Toyota Peterborough and well done! 😊
R. R.
Bought Toyota CHR last month Pitt was very help to buy and manager vikash was very intelligence and very professional o dealt with .he did convince me the way to buy car in right way.at the end both Pitt and manager vikash very helpful.satisfied with their costumer service.... many thanks and big appreciation fro Ranjan and pramila gurung seven star
N. T.
Have been speaking to Atiq for a few weeks now after visiting the showroom looking for a new car that will suit my family and dog. Albeit I have not made my final decision yet, Atiq has been extremely helpful and I have appreciated the softer sales approach while I decide whats best for me. I originally visited with the intention of viewing the Land-cruiser but was pointed towards the Rav 4 which Seems better suited (and is cheaper). If I do eventually purchase a Rav 4 , it will definitely be from here.
P. M.
The staff were very friendly, professional and accommodating, and gave me several different test drives of vehicles to try and help finding the right car for me.
I haven't bought as yet, but wouldn't hesitate to go back there again
M. C.
Went looking for a car and the staff at Toyota were amazing. We dealt with Matt who was very knowledgeable and delivered a personal top notch service. My requirements were fully understood and they found the perfect match. The attention to detail and meticulous checking of the quality by Matt was second to none. I would highly recommend purchasing from Steven Eagell in Peterborough!!
Update: Just make sure to have all the necessary paperwork before you leave. They did not have the correct V5 for our purchase. Was told it was all sorted but still weeks later nothing. Checked with DVLA who advised they had not been notified so had to pay £25 to transfer ownership.
Q. E.
Kars Mohammed was fantastic from the start to finish. He was patient, professional and peaceful. Displayed active listening and I was wowed. I will introduce Peterborough Toyota dealer to friends and family all over. They exceeded my expectations in all areas. Thank you Karl. You are unique.
Esther S.
T. M.
Came in to view my potential first car & was greeted with a warm welcome by Vince. He was very informative and helpful and i left feeling like i was in good hands. Will be visiting him when i decide to go ahead and purchase
A. B.
Today my wife and I picked up our new car. From our first visit to picking it up we have been looked after by Mohammed Karin (Kas). Kas has looked after us every step of the way with a very good service. Knowing it was my birthday at the end of the week he also gave a special birthday gift to me as we collected the car. Thanks Kas.
D. M.
Thanks to James Guest at Steven Eagell, Peterborough. He made the trade-in of my old car and the purchase of my wife's lovely Corolla Hybrid, a pleasure. Knowledgable, courteous and helpful throughout the process, James made the five and a half journey from Edinburgh to the Steven Eagell dealership worthwhile.
j. w.
As an existing customer of Toyota, I visited the Peterborough branch to look at options for a new car. Alan Mills was fantastic, he went through various options with me for different cars and we went out for two test drives. Alan is knowledgeable on all things Toyota and you can tell he has a real passion for both the brand and the cars on offer. I would highly recommend him if you are in search of a Toyota.
N. S.
Fantastic service, quick, honest and loyal. Chris the sales guy listened to all my needs, budget and wishes and was able to match it to my need, and Ricky the sales manager was able to make it all happen. Both their customer service levels were fab, even keeping the kids happy with extra little gifts, always goes along way. My third finance deal with Steven Eagell and still fully satisfied with my new purchase
C. H.
This review is solely for Lewis. He had so much patience when it came to me getting the right car. It took weeks to get there due to my work commitments and distance but he got me the perfect car in the end. Thankyou Lewis for being so professional and having patience with me. He met my requirements and never put pressure on me. Everything was straight forward and stress free ☺️ Thankyou Lewis.
T. B.
Excellent customer service I received from James at Toyota Peterborough Boongate, very polite, helpful and professional.
I would highly recommend them to anyone who is looking to buy Toyota a very reliable Car.
Thank you
G. S.
re Atig Rehman .My wife and I met Atig at Steven Eagell Toyota Peterborough whilst we were looking for a Merc. B class which the Toyota main dealers were marketing. We found Atig to be very helpful without being too pushy. The car was not suitable and he made an effort to check elsewhere for us. We were satisfied with his efforts and wish him well for the future.
P. W.
We visited multiple car showrooms yesterday while looking for a new car and, while we ultimately chose another option, the service at Steven Eagell Toyota stood out as fantastic.
Lewis answered all our questions, followed up intelligently to better understand our needs and showed us everything we wanted. He also made sure we were comfortable on an unexpectedly hot day.
His manager was also polite and friendly; even the person who checked our temperature for Covid precautions did so extremely pleasantly.
We will definitely consider Steven Eagell Toyota for any future car needs.
J. C.
Buying my used Toyota from Awat was a pleasure, polite and helpful gentleman.
C. E.
From the moment I stepped into the showroom there was a friendly atmosphere and was welcomed by Matt, he understood what I wanted from a new car and tailored it to my budget. Very happy with Ricky who was able to source my new car that was at another branch. Matt was very pleasant and polite and has kept me updated about expected delivery date, would recommend Steven Eagell to others
D. E.
I had a fantastic experience from Robert. The staff were very welcoming. Great customer service from start to finish. Raja and Zara were helpful too. Didn’t feel pressurised and met a very very helpful Manager called Ricky Rose. This is my third car with Steven Eagell Peterborough would definitely recommend them.
T. G.
Nice group of people who made my first time buying a car smooth and fun experience. All team members were friendly and professional.
My agent Mr. Matthew, truly cares about what you need and he went above and beyond of what i needed to make sure i had all the information required to make the right decision in purchasing my first car. He comes highly recommended and anyone would be lucky to have him as their agent.
c. g.
I bought my new Mercedes sports off Robert Bagworth...from start to finish Robert was very helpful & efficient..he brought my car to the door..test drove the car. He then took it to sort Any scuffs & had it cleaned inside & out. The finance was sorted & the car was mine within a week. A speedy efficient no hassle service. Thank you Robert & Steven Eagell a pleasure doing business.
J. F.
Very happy with the friendly and professional staff. I have been twice, first for a service, with which i was more than happy and secondly to enquire about a new car. Needless to say as a fairly young individual, my second stay involved alot of questions which I am pleased to say were answered without hesitation and my wishes were met and then exceeded by the team here. On our second visit friendly faces came over to greet us which made us feel even more comfortable. Big thank you to James, would reccomend this place to anyone!
M. W.
14 Sept update: picked up my new car today. Once again Raheel made my day, excellent customer service again. Can't praise him high enough.
Had a very good experience today. Was changing from a make I have driven for 25 years so was a bit apprehensive. Raheel was very polite and did not push me to make an immediate decision. He made me feel very comfortable and made sure that I was secure in my decision. I would recommend buying from the Peterborouvh branch. Especial thanks to Raheel.
G. D.
So my started having issues this morning (Wednesday), I've never had problems with a toyota, they are amazing for that. I contacted Steven Eagell - Peterborough, they said I could take my car in Thursday morning. I continued to have problems with it on my journey home, so I popped into the dealership and they managed to get me a loan car as soon as possible (5pm), I was very impressed. Hopefully I will get away with repairs under warranty 🤞.
u. i.
Was served by Kasim and he made the whole process so easy for me. Top gentleman with great customer service, took his time in helping me find the perfect car and made the whole process stress free. He helped me find the perfect car at the perfect price. Anyone who needs a car go see Kasim at Toyota!!!
S. M.
So went in just to take a look at the CHR. Never thought I would walk out not only with a new car but a brand new car never sat in. Lewis McGarry the sales person I was dealing with was fantastic. Knew all the questions I asked about the car. Worked his absolute pants off to get the deal I wanted. He knew how much I loved my BMW and how much i was in love with the BMW brand but the service I got from him is what convinced me. I hope Lewis managers see this. Car companies for me only seem to care about getting that sale but in Lewis I think we have someone who we can truly trust. If I ever have an issue with my car I feel like I can go to Lewis and he will sort it. He is someone I definitely want to stay In contact with. Also a huge thank you to his manager Vic for all he done. Keep Lewis he's a good one.
V.
I’ve just completed the purchase of my new Yaris Cross. Vince was extremely patient and it was a very positive experience all round. I know he’ll give me a recap of all the features again when I go to collect it. Nothing was too much trouble 🙂
I. B.
I would like to thank the team and all the staff I met during the purchase of my new car which they made easy and seamless. In particular the sales person Luke who went the extra mile to help me secure an agreeable deal and obtained a vehicle from across the dealerships to meet my requirements and having it brought to Peterborough overnight. I will be back for servicing and my next car.
H. D.
Would highly recommend coming to Steven Eagell Toyota branch in Peterborough. Great people and very welcoming and friendly. Me and my wife went to look for her a first car and we were met with James Cooper who was absolutely outstanding. Very very professional and took his time to explain everything to me and my wife. Very friendly guy and extremely patient. Even after our first visit when ever i had a question and would call the branch if he was unavailable he would make sure he called me back that same day and was able to answer any questions we had.
In the end we bought a Toyota Yaris Hybrid and could not be happier. Would highly recommend this branch and speak to James Cooper who for me couldn't of done enough to help us and i'm sure he will do that for future clients.
N. E.
Super Happy
We visited the Peterborough branch on Saturday for a test drive of a CHR. This is our first motability car and we were helped by a new member of staff, Luke Ward. Luke was very knowledgeable and friendly, we have an autistic daughter and he made her feel at ease. He went through the process with us and I was totally happy and ordered with him there and then without even looking elsewhere. I do expect a high level of customer service and I was not disappointed.
M. Z.
Had a fab experince with Steven Eagell. Buying a new car fr the first thought would be headache but Mohammed Karim made it way easy. Karim was cheerful, proffesional and patient. Thank you for your service. The manager took time to come introduce himself and talk to me. Superb team
H. J.
Excellent service and great sales person Shaz along with the manager Kaz made the whole process of purchase our new vehicle smooth. His understanding and professional dealings was impressive. We would definitely recommend Steven Eagell Peterborough to our family and friends.
J. E.
Went in store today and honestly had no idea what I wanted. After talking with Sara she helped to create my perfect car! Cheer again Sara, highly recommend.
Z. S.
Spent all the day in the branch looking for a new car despite being unsure of what I wanted. Raja helped both my partner and I to find the cars we were looking for and his service was outstanding. Zara was equally as helpful, providing drinks throughout the day and conversation when Raja was helping the other person. Never experienced such levels of service from a Toyota branch.
P.
Amazing Service, bought a yaris hybrid from these guys. Car had a few scuffs and scratches but Robert who was dealing with me assured me they would be sorted. They were indeed, car looks brand new. Rob helped me out with any queries I had and also set up a service plan for me. Very friendly and professional. Would recommend this branch and Robert for business again. Purchase was simple and easy!
L. D.
A smooth journey from start to finish, the team at Steven Eagell went out of their way to make the process as hassle free as possible. Came away feeling that I had a full understanding of the car and the process. Great service and support.
A. C.
The showroom itself was what you would expect. Smart, clean and wecoming with showroom car models, drinks, seating and comfort facilities.
What was most impressive though was the warmth and friendly professionalism of the team that looked after me during my visit. Rob had spoken to and emailed details to me from my first contact and helped me choose from a wide selection of Toyotas in stock prior to my visit. Zara made sure I was attended to when I arrived and Nathan helped by sorting some adjustments to my wehicle.
All in all, and with a deal I was happy with, I could not fault the service. Many thanks
J. S.
The salesman was really good his name is Aaron helpful and friendly
P. J.
From my very first contact with Aaron I was treated like a valued friend. When I collected the car he was able to answer all my questions regarding the various controls, some of which I had never before encountered. The condition of the car was immaculate, I'm delighted both with the car and the service I received.
D. B.
We have just purchased a new Toyota RAV 4 from Steven Eagell Toyota and service I received was amazing.
Matthew Croft listened to our requirements and found the perfect specification to meet our needs & budget. He made sure we was informed all the way through the process from when the car had left the factory to arrival at the dealership. Matthew was friendly, very professional & courteous at all times. I would certainly recommend Matthew and Steven Eagell for my next or your future car purchase.
M. B.
Absolutely amazing service, just collected my Toyota CHR icon on mobility and couldn't be happier. Even surprised me with the original colour I chose (wasn't available at the time). Excellent no pressure sales, Aaron who deals with the mobility was very down to earth honest fella, kept me informed every step of the way.
L. F.
I found the customer service exceptional when purchasing my new car. I dealt with Matt, who was professional and friendly at all times, and always ready to help with any questions I had. I'm incredibly happy with the service I received here.
A. H.
Recent visit to Steven Eagell-very happy with the efficiency all round. Had a talk about a new car with Atiq-good salesman polite and not pushy but with good overall knowledge, would recommend!
J. J.
I recently brought a used car from the Peterborough dealership which I saw online.
My sales executive was Sofia who was very friendly and informative about the best way in which to proceed as I could not view the car for nearly a week. Sofia kept me updated regularly and provided me with lots of information about the car through emails and phone conversations which gave me confidence about the quality and aftercare service for the car. When I did go all the way to view the car It was exactly how Sofia described it so I brought it straight away. The sales process and paperwork was very well explained by Sofia and covered everything I needed know. Very good buying experience thank you.
C. O.
I had a great experience getting my new car. Walked in randomly as I was expecting my 3rd baby and my saloon car could not fit 3 car seat. I met with Christopher Rippon who showed me the car that suited me. I couldn't go ahead with that vehicle and was really troubled as my due date was close. I got a few calls from Christopher and Manager Kasim which led to them finding my perfect car. I am so glad as the entire process was stress free for me; from finding this perfect car, doing the paperworks,; being contacted on the process and finally picking up the car. I had a great experience thanks to Chris and Kasim. Couldn't be more happy.
L. W.
Just picked up my new car from Steven Eagell Peterborough, not a brand new one but new for me. I dealt with Matt Croft throughout the sale who was very helpful, polite and got me a good deal. I always expect a pushy salesman at dealerships - I know I'm being stereotypical here - but Matt wasn't pushy he went through all the add ons such as service plans etc a couple of times but accepted when I said no thanks. Good practices for covid protection in place. Rest of the team there seemed pleasant and helpful as well.
I. L.
Very friendly and helpful team. Thanks James Guest for my new car.
M. S.
I recently bought a Toyota Yaris from Steven Eagell Peterborough. The customer service was excellent, I dealt with James there who was outstanding. The car itself is brilliant and great to drive. Would highly recommend.
C. I.
Unfaultable service from this dealership.
The salesman; James Guest was helpful and highly professional in every aspect which made part-exing, buying and collecting a new car simple straightforward and pleasurable.
j. m.
Purchased another RAV4 after having my old one for 16 years. First time I have dealt with the Peterborough Dealership and I was really impressed with Matthew. Apparently he's not been with the company long and from my time spent with him I think he will be a great asset to the company. He came across very professional, not at all pushy and a really nice guy. Thank You.
E. Q.
I had the pleasure of dealing with Vince, who provided me 5 star experience by being an expert in his field, very knowledgable and also working towards my wants and my budget. Thank you for the support, I will recommend your services!
G. W.
Very nice and helpful staff. Great car service.
N. N. (. W. P.
So today I bought a brand new car. Reason for choosing Toyota? It was not only the car, it is because I know what the staff and service is like at the Peterborough Steven Eagell.
I bought a used car from Peterborough store in 2016 and was impressed by Tom Ash, who sadly for the branch, has relocated. He and the other staff were so amazing, friendly and genuine. So, thanks to this service, I returned today to purchase again from the Peterborough branch.
I have been dealing (before COVID19) with Chris Rippon, who is a great asset to the company. He is professional, friendly and just so genuine to talk to. Also, he always smiles. He was so helpful and even came in on the day off today so that we can go through the part exchange and sale itself.
He was brilliant throughout, and so friendly. He also was sympathetic to my needs. Once I had my options, I agreed with the sale. Once this happened, the manager came down to congratulate me on my purchase of a new car. He was cool too, and talked about charity fundraising and once again, just pleasant person to talk to.
I really did purchase a new car because of the staff. I knew it would be a great experience. If there was a 6th star, I would give it.
Thank you
Nikos and Claire
D. A.
Me and my partner are newly parents and we did have a 3 door car which obviously isn't ideal when you have a baby. we went to Toyota in desperate need of a bigger car and we was welcomed by lovely young man named Waj. Waj took the time to sit with us and really understand what would fit with us not only with a new car but within our budget. Waj managed to find us a Toyota CHR that was within our budget and was big enough for our new family. we felt really comfortable with Waj as we knew he was genuine with his recommendations.
thank you Waj for your amazing hospitality we will be 100% recommending you guys to our loved ones.
R. H.
Really delighted with the service provided by Aaron at the Peterborough branch. Definitely a sale based on a good personal vibe. Very happy with the admin and finances around our new car. Fast and straightforward to sort out.
C. L.
I would just like to say I've had excellent service from chris rippon on buying my new Toyota aygo. He always kept me updated and was very helpful when I needed to talk to him. I have brought a few Toyota aygo from steven eagell at Peterborough and always been very happy with all the staff. I would also like to mention kaz the manager too he spoke to me before I took my new car away. To see if I was happy with everything. I also spoke to aaron as well on the phone. He was very helpful. Very very happy with everyone and my new car. Thankyou chris and kaz and aaron excellent guys. From cheryl longman xx
J. S.
Have purchased 2 vehicles from this deal ship this year (Aygo & Corolla) and I’ve been blown away with the service. Salesman Aaron Kier was exceptional, and simple couldn’t do anything more to make the purchase any easier. Never any problems, and always on the end of the phone. Will 100% be using them again when it’s time to swap. 10/10
C. W.
Sofia at the Peterborough branch made my first experience of buying a car in nearly 10 years a very informative and painless one. She took on board our requirements and matched us with a perfect car within our budget. Every step of the way she explained all of our questions and made sure that we were happy and her customer service was first rate. Having had the car a few days we couldn't be happier and would heartily recommend a visit to the showroom and Sofia in particular!
A. S.
I just bought my new Yaris Hybrid excel from Steven Eagell Peterborough. They beat all the prices. LEWIS helped us to find our hidden gem in their garage. Overall very friendly staff and even Lewis went an extra mile to ensure that everything is in line.
Thanks you everyone, lovely lady who checked temperature brought us coffee, management and Lewis.
M. E.
Picked up my motability car. Great service. Cheers James!
S. F.
Congratulations, from the time Kas (little) introduced himself to us as we looked around the cars on the forecourt, he listened, didn't push but advised. He said he had only been with the company 2 weeks, when asked a question he did not waffle , he went away and sort the answer. Despite a problem with the price for the car, the company recognised their error and corrected to our complete satifaction. Well done to all, would gladly recommend to others.
F. Y.
Amazing service from James, very patient and polite. Thank you very much!
R. B.
Well what can I say, I am so impressed with Toyota Peterborough and would highly recommend them to anyone looking for a car! I have been dealing with Rob B at Toyota Peterborough and he was fantastic! I wasn’t happy with my current car, I just didn’t like it and didn’t feel it was the car for me. After not liking my previous car, Rob made sure he really understood the sort of car I would like and started to look into the cars I could potentially have and made sure they was right for me. I expressed that I would love something similar to a Juke that has a screen with a sat nav etc and he was on the case. Not even 24 hours later, he managed to find me a Seat Arona, which I instantly fell in love with after seeing the pictures and the video, as I loved it that much I decided to proceed and Rob started to go through the motions so I could purchase the vehicle. I can finally say, I have brought it home today and love it so much! Rob was very efficient, always responding to me as soon as possible and ensured I came out with a purchase which I was happy with and for such a great price. The customer service experience is excellent, Rob is very friendly and he made sure everything was as stress free as possible. If you are looking for a new car, this is definitely a place for you to go. Also, would highly recommend liaising with Rob so he can find you the best deal! Thank you once again Rob!
C. V.
Thank you Sara for making car shopping a pleasure. Your knowledge was amazing, and your customer service was above and beyond. I will be recommending you to family and friends.
K. B.
I went / I looked / Discussed with Naz who guided me fully to purchase / Now I’m enjoying my New Toyota / 10 of 10
C. N.
Just bought my 2nd car from the Steven Eagell Toyota dealership in Peterborough and have no hesitation in recommending it for anyone looking for a Toyota, a special thank you to Mehtab who dealt with me throughout, he explained everything clearly and was extremely patient with my numerous questions and nothing was to much trouble, he kept in touch regularly with calls to let me know how things were going. Very happy customer
I. R.
Atiq was approachable, knowledgeable and helped me solve a problem a get the perfect car for me all within a couple of days. Professional and efficient, highly reccomend
L. C.
Fantastic service. Very friendly customer service. I dealt with James Cooper who went out his way to make the whole transaction smooth and easy. Would definitely recommend them to anyone looking to buy a car with peace of mind. Car delivered to my door by very friendly driver Anne. Overall TOP service and very happy with them. Thank you James Cooper for all.
G. S.
We are very happy with the help and courtesy we received on buying our car,there was no sales speel or pushing us into the purchase. Everything was handled very efficiently no hesitation in recommending the salesman or the garage.First Class
S. O.
Excellent service from Aaron Smith. He is very professional and polite gentleman. He went out of his way to meet our needs and managed to get us the car that we were looking for. He was in touch constantly to update us the progress on the process. Toyota should be proud of having such professionals as Aaron - Thanks Aaron :)
M & S Othman.
E.
Rob was extremely knowledgable and friendly. He made the process so easy and quick. We saw the car online and phoned up on a Thursday and by the Saturday we had picked it up! Thank you again, we absolutely love the car.
K. P.
I regularly visit Steven Eagell Peterborough, the customer service I receive is second to none; Grace on reception is a bright, cheerful and friendly lady. Her knowledge and customer care are outstanding; she calls back at the given time and follows up on outstanding matters.
The other staff (names unknown) I have dealt with since the change in ownership have been a delight too. No doubt they have hundreds of customers, but I am treated as an individual, not another number; that is rare experience these days.
My vehicle is always returned in pristine condition, with a full explanation of works, advice and on time.
Well done Steven Eagell Toyota.
L. G.
William Taylor at the Peterborough branch was very professional, kind and polite. He understood my needs, was very patient and guided me though the process of buying a car. He even went out of his way to make sure that my experience was simple and easy and I cannot praise him enough for his hard work.
P. G.
Very pleased with with the service and customer care l received at Peterborough. Raja is an excellent sales person, very good at his job. He puts you at ease straight away. He keeps you in the loop every step of the way. You tell him what you’re looking for and he goes out of his way to help and make sure you get it. Many thanks again Raja.
T. D.
I have just purchased my first car and I was extraordinarily happy with the service I received from Sofia. She was so easy to talk to and she suited a package to fit my needs! I would definitely recommend Sofia if you are looking at buying a car from this dealership! She brought the car to me on my lunch break for a test drive and really went out of her way to fit around my schedule!
P. G.
Purchased my 2years old CHR on Friday Steven Eagell Peterborough.Sofia my sale executive was very supportive made sure my car was ready in time. It was a really good experience overall. Many thanks to Sofia, you are very competent at what you do, continue doing a great job.
Thanks Pauline
L. D.
We went in to exchange our CH-R for the new hybrid yaris. Chris went through all the hybrids to make sure we was sure on what we wanted. He even checked how much servicing would cost on the models with that being my biggest gripe on how much they cost in a dealership. Was offered a service plan on pay monthly which is more affordable than one off payments which we are more than happy with. We left very happy with purchasing a new car .. I must say Chris was very nice and pleasant and gave us all the information we needed without rushing us, took time to make sure I understood. Today had voice message to give us a update on our new car which we want as some dealerships you don't hear anything for weeks.....
A month on... having issues with the swap over as Toyota finance missed something!!! So had 2 payments come out...one for old car and the new... not as happy now as we was. See if gets resolved soon
A. S.
Dealt with Kas, who was very professional from start to finish. He found me the perfect car for an amazing deal. Highly recommend him to anyone.
G. W.
Purchased a new CHR. Raja Afzal went above and beyond his job role. I would recommend Steven Eagell Toyota to my family and friends and tell them to ask for Raja. But all the staff there are welcoming and friendly. We had a small scratch on the body work and it was dealt with quickly and efficiently. I do work for the NHS and was treated with the upmost respect and the staff weren't aware of this fact!! So regarding a previous review saying about how would they treat nurses, I have one word "BRILLIANTLY". Thank you Raja Afzal
L. D.
Great service throughout always there for me every step of the way, Mohammed was amazing all staff were even the dancing man cleaning the cars, so far would highly reccomend. When went to look at car any bad points were pointed out nothing was hidden but to clarify it was 1 tiny mark on car and spare wheel, which 1 you can't see, 2 was replaced x
C. Z.
We went to the Dealership today for an Appointment for the Motability adviser , we arrived 30 min early but that was'nt a problem at all.
Shajahan Miah was very welcoming , polite and very helpful. We were offered to test drive the car with no problems at all.
We felt very well looked after by Mr. Miah , and he sorted everything out for us.
We can highly recommend the Toyota Dealership in Peterborough!
MRS.Kelly Dickson
P. G.
I visited the showroom today, at the invitation of Chris Rippon, to discuss options for the purchase of a new car. Chris was very thorough and professional and explained the options in detail. I never felt as though I was being pressurised and so i did agree to purchase a new car at a price that I was happy with. Chris sold me my current car so it was good to negotiate with someone that I know and trust. Thanks Chris, and I look forward to dealing with you in the future. Philip Grundy
H. H.
My experience with Steven eagell Toyota was one of excellent service in regards to my motobility car. Special mention goes to Luke. Who was professional and engaging in every area of the handover of my car. Excellent service .
A. L.
I have been a customer for a number of years and have been really impressed since Steven Eagell took over the dealership, a great improvement all round.
We were so impressed by the quality of customer service, when we needed to buy a new Used Toyota we decided we’d buy specifically here rather than shopping around. And we were rewarded with excellent service from Lewis, who was really helpful and helped us find the right car for us. An absolute pleasure.
Thank you
M. H.
A very helpful team throughout the process, from my very first call to the very end and beyond the sale. Ricky Rose and Sara were brilliant. Thank you for all your help and continued support! My wife loves the car.🙂
N. F.
I had a very pleasant experience with staff at Steven Eagell Toyota. I had some issues with my car battery. A lady called Bim helped me, she was very polite and knowledgeable about the different car parts and was able to inform me of what I needed to do to resolve the problem quickly. I went on to recommend this company to a family member who was equally as happy with the service.
C. H.
Amazing customer service from Shay! He did a great job particularly as I have definite ideas about what I want and what I will pay. Very happy with the purchase of my C-HR. Shay definitely earned his money today! One happy customer. 😀
T. M.
My husband bought a RAV4 from Steven Eagell in Peterborough, he loved it, so when it was time to change his car he went back, he was looked after by a lady called Sofia Ashraf, the service he got was so good that when it came to my time to change my car I went to see Sofia, she couldn’t have been any more helpful, very bubbly, very energetic and extremely enthusiastic, just an all round lovely person. Her service was a credit to the company, and even after the sale I got follow up calls to see how I was getting on with my new car. So nice to be treated like a human being and not just another sale.
K. K.
Bought a new vechile . Matt was very professional and helpful. Helped me to choose a right model for me and my needs . Couldnt get any better service . After sales team was great too . Got my car ready in no time. Very pleased with dealership and how I been looked after
J. G.
I bought a car from Vince and he was a fantastic professional. he paid a lot of attention to the boot and rear of the vehicle in his personnel video that was very detailed and because of that I purchased the Aygo
Thank you Vince
M. k.
Recently purchased a second hand Corolla, I was looked after by Waj and Vik who provided excellent service and answered any questions I had. Thank you very much Waj and Vik!
A. C.
Would recommend this showroom.
Atiq was very helpful & confident, was willing to go the extra mile
The manger's that we spoke to were also friendly , helpful and nothing was too much trouble
made us feel welcome.
Thankyou very much
Mick & Ali
E. f.
Purchased my brand new rav4 off luke, he couldn't do enough for me! Will be recommending to all my friends and family 10 star service. Luke's an asset. And a big thanks to zara keeping me hydrated. Fantastic team
C. H.
Hi, i would like to take this moment in showing appreciation and quality of service from Steven Eagell Ltd Toyota Car Dealership and the team in particular, my dealings have been with David Walton, what a remarkable character funny, friendly and most importantly honest, anybody looking for great customer service and any parts in the motor trade or looking to buy your next vehicle don't hesitate visit Toyota in Peterborough, with great staff and vast amount of experience. Thanks as always David keep up the positive work.
d.
Mitch was an excellent and very thorough sales person to deal with. He answered all my questions and was quick to find out anything I didn't know. There were a few issues surrounding the purchase of the vehicle but it was eventually resolved by the staff there, however it required multiple return visits to correct aspects of the sale which was quite inconvenient, although not the fault of the sales team on site.
R.
Aaron Kier was a very polite, kind and enthusiastic sales person. He is very knowledgeable and it seemed that he had been working for Toyota so much longer than he has.
He went above and beyond, we had some difficulties but he never gave up. Always positive and communicative.
If it hadn't been for Aaron's persistence and hard work then I don't think I would have got the car I have and be as happy as I am. Aaron will go far in car sales I feel.
D. 0.
I recently enquired about upgrading my current Toyota to a brand new one, I was given a fantastic deal which swayed me into having a new car in time for the start of 2022. Thanks Mr Ken Jones, less than a month in the job and already enjoying the sales lifestyle thank you Steven Eagell Toyota!
T. A.
AMAZING. What a great sales team. We needed to upgrade to suit a larger family and was greeted by Chris Rippon and Vikas Aslam. They were great, they took our criteria budget, size and features etc. And stuck to it there was no pushing us to buy what they wanted us to buy. But sold us what we wanted at a price that was in our budget. This team will go above and beyond to try and meet your needs, if they are realistic.
Would recommend and will be coming back for my next car.
M.
Received excellent service from all staff, especially Jamaal who introduced us to the company and helped us through our process of getting a brand new car.
S. T.
Overall, I wonderful buying experience. Young Matt the salesperson, despite his limited experience was brilliant. Felt very comfortable, all went smooth and delighted with my new car
L. K.
We brought a car from Sara last week, from the moment we started looking for cars she was brilliant and very helpful. Very professional, friendly and responsive. Highly recommend.
D. S.
Don’t normally leave reviews but just bought my first Toyota (CHR Orange Edition) after extensive research and decided to purchase from Steven Eagell Peterborough.
Chose this garage following more careful consideration and must say I am more than delighted with the car and the garage.
Well done Mitchell for all your efforts and to the rest of the team in preparing the car.
T. T.
Brilliant customer service. They kept me up to date on any car they had coming earlier and offered me if I wanted to have one earlier than expected. Great people to speak too, and I can't recommend them any more.
B. N.
Great staff, good cars, and best offers with finance.
c. h.
Our Initial visit was with ‘little Kas’ who was very helpful, friendly & professional! The customer service from here was always spot on from my previous Toyota so I had no hesitations about getting my new CHR from them … and I absolutely love it!
d. b.
Where do I start. The sales executive I dealt with was Vic. He was funny ,friendly , knowledgeable and extremely helpful. He made the process very easy and simple. Everything was explained thoroughly and precisely. He found me the best deal he could do and I left a very happy customer. Vic in my opinion is a great sales executive who goes above and beyond to help you. I'll definitely be using Toyota again and if Vic is still there that'll make the experience even better.
R. L.
Friendly and attentive staff, from when you first go through the door, particularly Mitchell who saw us through the whole process of buying a second hand car. Would have loved to have reached a lower price (who wouldn't) but are happy with the high spec of the vehicle we are purchasing. One final note, the car park is tiny and not easy to find a space in, which isn't helped by the whole area being very congested with vehicles.
C. L.
I have just bought a car from Alan and the service was fantastic - good old fashioned customer care is always appreciated. Great service from start to delivery hundreds of miles away -many thanks
D.
From my first dealings with Matt, my test drive was quickly arranged. On the day it was Lewis McGarry who we saw. He was very well presented and friendly and soon put me at ease. He answered any questions efficiently and the whole process was professional and smoothly done while adhering to all covid regulations. My mum and dad had a nice cup of cappucino aswell while they were waiting for me. Thanks Lewis for everything
c. e.
The whole experience of buying my new car is absolutely amazing the sales agent Raja Afzal is outstanding. Exceptional service throughout ensured I understood everything fully.
I have had bad service from here before and was never going to return but to be able to get someone like Raja Afzal deal with me this time round I can say I will 100% be coming back again and will be asking for him personally.
Thank you for such an outstanding service.
Christine
B. W.
Great experience. Sara the saleswoman was lovely. Great car Toyota Corolla Touring Sports 1.8. Highly recommended!
H. S.
Looked after by a young lady called Zona, can honestly say the best customer service i have ever had. between the lady who greeted me as i arrived, to Zona who went out of her way to get my car repaired whilst i waited by the technician called Matt. Sincerely grateful to you all.
D. H.
Matt has been instrumental in me buying a Rav 4 this is my first time purchasing a hybrid and he explained the benefits and the good name Toyota has within the market. Matt has kept in contact with me and worked closely to ensure I have the best possible customer journey.
J. F.
Staff superb made to feel that you were
welcome. Services young man extremely
polite and helpful and he was on the "Ball"
making others feel similarly to my experience. WELL DONE.
L. F.
Swift and professional service from this dealership. I went down to Steven Eagell with the intention of buying a Aygo for reason a, b and c and the staff took heed and didn't try and dissuade me to do otherwise. The lads working there had my respect for respecting what I wanted and not pushing the sale elsewhere. The dealership is COVID safe and has everything in place to go and purchase a new car. Robert Bagworth was a excellent host and looked after me throughout. I would also like to thank Shalom Warner for an equally excellent service. Do look out for those two chaps when visiting as you cant go wrong with their expertise.
B. M.
I've been dealing with Shay for the last couple of weeks. The guy knows what he's talking about and he works with you on finding out what you're after. He found the car I was after straight away. I was looking for a BMW and he helped with that. Highly recommend to anyone wanting to buy a car!!
K. K.
I walked into the showroom and was instantly greeted by Vik. Who took his time in making me feel welcome, he made the whole experience seamless and transparent. He understood my needs and tailored the sale to my expectations. He had amazing rapport building skills and I would definitely recommend my friends and family visiting the showroom and asking for Vik personally if they were in the market for a new vehicle. Very happy with the service provided.
C.
Promised to get my my deposit back within 12 days when I decided not to go ahead with the purchase, due to some personal reasons. Mr Kasim was very pleasant to talked to and so far so good.
So I will give them5 star rating.
D. M.
Whilst out during lockdown on business, I had a puncture on a rear tyre of my Lexus NX and as I was only 10 mins from this Toyota dealership in Peterborough, thought I would try to reach there before any damage was caused to the wheel, and in the hope that someone would be there in the servicing department on a Saturday, during Lockdown!.
I started my career way back in the 80's in retail dealerships and had so I have had vast experience of Toyota dealers and customer service, hence why I drive a Lexus now!
I was not disappointed at all. Zona greeted me, smiley and friendly, I explained the dilemma. Matt the technician was able to replace my tyre, all within around 40 mins of arriving. Exceptional service, thank you team for helping me out and making what happened much less stressful than it could have been.
I remember Steven from previous roles within the motor trade, please pass on my regards. Stay safe all of you during this difficult time.
U. D.
Great service and really helpful staff. Thank you in particular to Ken and Chris for going above and beyond in helping me purchase my car.
M. C.
Went to look at a GT86, knew exactly which one we wanted to look at and hopefully purchase. Sofia found that the car wasn’t yet ready for the forecourt and hunted it down so we could look at it and took it out for a test drive. She was very friendly, polite and not forceful (which always nice when looking at new car as hate feeling pressured). She offered different payment plans so we could decide which was best for us and we are really happy with her service and can’t wait to pick up the new car 😁
T. C.
Just purchased a Toyota CHR, excellent customer service from the team and they could not do enough to ensure the experience was a pleasant one. Very professional approach during Covid-19, made safe by following social distancing during the visit. Highly recommend using the Toyota showroom in Peterborough. Many thanks guys.
J. G.
After some misinformation from one of their members of staff, David Walton, Aftersales Advisor stepped up to the mark. He was extremely helpful and saved my having to take my vehicle to their Milton Keynes showroom due to their Peterborough showrooms service/parts department not being available. Thank you David, 10/10.
O. P.
Aaron Keir was our salesman. He was friendly, affable, easy to talk to, helpful, caring, knowledgeable, informative and made everything very easy for us. In fact all the staff there are wonderful. Thank you very much Steven Eagell of Peterborough.
S. N.
Was looking for a new car and I have been recommended to see Gurpreet. I told him all my requirements and budget and he said he would find me a car, and he did just that. The car he has found me is perfect and ticks all my boxes. I dealt with him and Lionel and I had complete trust in them and felt assured and relaxed through the whole experienced. Any questioned I had was answered and I felt safe in my purchase. I would highly recommend them. Plus the 2.9% APR is a no brainier, all the other garages I went too was offering 10% APR, which meant through Toyota I could get more for my budget!! I would also recommend Leonnie and Anthony.
R. P.
I dealt with Chris while picking up my new car. He was courteous and very helpful having picked me up from the train station and sorting out the paperwork so I could be on my way quickly. Top work and thank you!
V.
We had a great experience at Peterborough Steven Eagell Toyota, the staff was super nice and polite, and Robert and Chris the manager get us a great deal for the Aygo we bought. Definitely recommended.
I. F.
Purchased a 1year old CH-R yesterday from Steven Eagell. Sofia my sales executive was down to earth and pulled all the stops out to make sure that my vehicle was ready and prepare for me. A really good experience overall.Thank you Steven Eagell. And a big thank you to Sofia, looking forward to my next car.
D. B.
Excellent service by Chris Rippon.
Attention to detail. Went through everything in detail. Got a fantastic deal. Meeting all my needs on the finance .
Car had a service and MOT .
Excellent condition of the car when I collect.
Nothing too much trouble. Would highly recommend.
Thanks again Chris 👍
Denise Burt
r. p.
Chris is extremely helpful. We never had to visit the showroom before buying because of his close up photos and videos. He was very kind to give colour touch ups before selling the car. 5 star experience!
A.
Brilliant service from Waj on purchasing my new CHR. Professional and very helpful throughout. Highly recommend
T. S.
My sales person James cooper-Mestler was fantastic, he was so helpful and friendly and made sure that all of my needs were met. If you need a new car then definitely ask for him! Very pleased.
S. M.
Although we didn't end up buying a car, Alan was a most helpful and considerate salesman and despite his best efforts to sort a car the fuel crisis conspired against us. I can not fault how professional he was
A. A.
Excellent service by James Cooper-Mestler! He was extremely helpful, attention to detail.Got a fantastic deal.
Friendly staff.
I also appreciate the COVID 19 measures in place by the company, well done!
The only downside to the whole experience was the long frustrating wait i had to endure to await approval from Finance. That was not a good experience at all.
Thanks again James!
r. h.
I purchased my car from the Peterborough depot the staff are professional my sales executive was Harry who was fantastic, I've purchased the Prius Hybrid this car is great to drive so I would like to thank Harry and well done for your speedy service at getting me this car you made the process so easy big thank you. keep up the good work hope to see you in a few years when I upgrade. 👍
A. M.
Bought a used car recently and was assisted by Sofia. Right from the first phone call to taking delivery she was very professional. She arranged test drive, took me through various finance and arranged a pickup by her colleague on the day I was collecting the car. As I was not happy with some marks on the car she made sure the body work on the car was completed to satisfactory level. Sofia made the whole experience of buying a pleasant one.
R. L.
This Toyota dealership is first rate. Very helpful and thorough.
Saw James Cooper-Mestler, who arranged a new car in 10 days. First rate service. Very helpful Manager, Amir Mohammed, and also the service assistant Zona Sequerah-Salmon.
I cannot praise them enough. First rate service
22JAN2022
Had an extremely good service from this establishment. Jamaal was very helpful in showing the Yaris Cross, this certainly gave me a good idea of the improvements made in just 2 years. Jamaal has been first rate, and not pushy at all.
I will be back again, hopefully in the summer.
Thank you.
P. F.
I purchased a new Yaris Hybrid last month. The salesman who dealt with me was James Cooper Mestler and I must say the service I received from him was absolutely first class. He was knowledgable, showed experience and excellent customer rapport. He wasn’t pushy to make a sale but ensured that I had all the features I needed on my new car. Whilst awaiting delivery, he kept me fully informed of progress on a weekly basis. The whole purchase experience with James was a pleasure and I wouidn’t hesitate to recommend him to prospective customers.
S. C.
The service was 10/10 very pleased with our new toyota yaris. Raja Afzal has been amazing he really helped me and my partner make the right decision. I wish him the very best for the future.
J. A.
I have just taken delivery of my 4th brand new Yaris from Stephen Eagell. As always the service and customer care has been exemplary. Many thanks to Rob who ably assisted me this year and even made sure that my phone was set up on Bluetooth.
L. P.
Brilliant customer service from Christopher Rippon as this was my first time buying a car as I was expecting to buy a old banger but I ended up with a high standard Aygo instead.
The finance side was fully explained and the adviser was very helpful.
I would highly recommend this to friends and family
K. J.
Recently had pleasurable experience with the team. Helped me obtain my dream car. Perfect from the initial enquiry right to the key hand over. Couldnt be anymore pleased.
T. R.
Just popped my toyota hybrid in for service. Couldn't of been easier from initial contact to being welcomed with a comfy seat and hot drink. Was kept up to date with what was happening and got a free wash and hoover. Fab staff, professional, happy, friendly thanks guys very happy customer
G. F.
Dealing with Sara is a pleasure - always professional and responsive. Looking forward to our next purchase from her!
T. L.
Very helpful other franchises could learn from there team work keep it up
F. J. F.
We were treated with a great experience buying a Toyota. Staff was so friendly and pleased to see us. Aaron who looked after us was very helpful and worked hard to make us feel at ease. Thank you.
C. H.
Today i purchased my new rav4 and I had an amazing time at the Peterborough dealership. Raja looked after me through out the whole time, he kept me updated with relevant information. 5 stars for his customer service. Thank you very much.
B. A.
Anthony Keohan - Senior Sales Executive Extraordinaire: 5+ stars!
Three weeks ago I took ownership of my brand new Toyota Aygo x-press through Steven Eagell in Peterborough. After its first 1000 miles I’m still delighted!
The entire process of choosing & purchasing my car was made easy by the EXCEPTIONAL guidance I received. Anthony Keohan (Senior Sales Executive) was absolutely first-rate from beginning to end. He was extremely generous with his time and patience - answering my endless questions about both the car & different methods of purchase. He listened very carefully to my comments and requests & delivered well-considered, helpful replies which demonstrated his detailed knowledge in these areas. His polite, calm, honest approach to some difficult questions impressed me enormously. On one occasion the entire establishment was closing but he insisted there was no rush and that he was happy to continue talking with me! Communication by email & phone was outstanding too - with replies even entering my account on his days off! Never did I feel under any “pressure” to buy / make up my mind quickly; if I’d experienced this it would have been “no deal”! I have every intention of singling out Anthony in 2-3 years time when I next review my car situation. I can’t thank him enough!
J. G.
We went in with a loose idea of what we were looking for, Sofia was incredibly helpful at finding us a nearly-new Yaris that met both our needs and budget and within a couple of hours we were finishing up and signing the contract. The whole experience was very friendly and laid-back!
C. T.
This is my 3rd car through the Motability scheme and I have to say that, from start to finish, the whole experience with Toyota has completely surpassed that of both Nissan and Seat.
Vik Aslam has been amazing. There were a few glitches with my PIP award and Vik had already ordered a car for me and then a second car was ordered but the deposit payment had increased to a ridiculous amount, meaning the second car had to then be sold too. Throughout all the teething troubles, Vik went above and beyond to ensure I still got the best deal possible.
I would absolutely recommend Vik as a first port of call for anyone. He is incredibly open and honest, knows his stuff and so very easy to get along with - nothing is too much trouble.
Am going to miss seeing/contacting him so intend to pop in now and again for a cuppa and a catch up.
Thanks Vik and Steven Eagell Toyota for such a positive experience.
D. B.
Chris Rippon was very helpful and professional. My wife and I couldn't decide on which car to purchase, Chris did not pressure us in any way. When we decided which car to buy he spent time going through the various options we could have. Once we decided which options we would take the process was quite quick.
A. P.
From walking into the showroom to collecting my car 3 days later we were treated with courtesy and professionalism. Special thanks goes to Raja Afzal who was extremely helpful and patient, he answered all our questions and really put himself out to ensure we were happy with our used Yaris .
K. L.
Excellent service I would have given 5 stars but for the fact there has been a delay in receiving my car. Saying that Steven Eagell has provided me with a courtesy car until mine is ready. Tara was very professional and gave us a brilliant deal. Would definitely recommend this dealership.
S. A.
I recently purchased a CHR from Vik at Steven Eagell, after admiring it for months following my husband purchasing a Toyota Rav 4 just before Lockdown 1.0. Whilst the process of buying the vehicle during Lockdown 2.0 was a bit unconventional, everything was doing over the phone or email, Vik listened to everything that I needed and wanted from a vehicle and set to work finding me a CHR that met all of those things.
I had previously had a bad experience with Car Salesmen and was eager to not repeat the same with this vehicle. Vik is the 2nd salesman then I have met from Steven Eagell at Peterborough and I have full confidence that the team there they would deliver me a deal that met my requirements without putting me in a worse position later down the line. I appreciate everything that Vik did for me, not just for leading me to a car that I love but also for making the process so painless.
This is my first CHR but it will not be my last and whilst it is our 2nd vehicle from Steven Eagell Peterborough, it will also not be our last!
A. T.
Our experience recently buying a first car was smooth and straightfowad. We found Sofia very helpful, attentive, friendly and professional. We would recommend the company, and particularly Sofia to friends and family.
Keep up the good work!
a. r.
superb team at pboro toyota. David Walton in parts was very helpful in securing me a replacement locking wheel nut for my car. Saving me tonne of stress as the tyre garage wanted over £100 to break the lock nuts then sell me replacement set, wanted me to accept any damage to the wheels resulting. so thankful for saving me the pain . thanks guys keep up the good work well done.
D. B.
Couldn't be happier about my experience with buying my new car from here. I had bought a car just over a year ago, but as there was an event for a good deal, while in the area I decided I could at least enquire about it. Instead, I ended up with an even newer car.
The sales person, James, was so helpful. He was upfront about cost and if getting a larger car might be possible. With my budget and it not being essential, a larger car wasn't on the table, but I was more than happy with upgrading my current model of Yaris hybrid icon to a hybrid icon tech in a metal black. Something I had wanted with my previous purchase.
James did everything he could to help meet my financial budget, and even threw in a few options to really help with the deal. This was even the case when I struggled to decide on the paint protection option for aftercare.
Within a week I got my new car and I couldn't be happier. James had made the experience seamless and i couldn't imagine getting a detter deal elsewhere. If you ever consider a Toyota, ask for James Cooper Mestler. Even if you don't purchase a car that day, you'll at least know you covered all possible options and served a beverage with a friendly smile.
L. C.
Really pleased with the level of service received during our visits here. Sofia was perfect with details of available products and services for the purchase of our new motor. All in all, extremely satisfied and would recommend to anyone. Cheers.
K. D.
Great service, Raja is very professional and has great patience with the customer. The whole way to buy a car was simple and fast thanks to him. I definitely recommend it!
J. P.
Bought a fantastic used c-hr car from Chris Rippon, he was an absolute gent and went the extra mile to make the whole process such a pleasure. Would definitely recommend buying a car from them.
D. M. (.
Recently purchased a car from James Cooper-Mestler. He made the process very easy and upon collection everything was done as agreed. I didn't purchase a Toyota, but didn't ever feel like I was being treated any differently.
Also thanks to Gurpreet Sangot the Sales Manager who thanked me for my business and was also very informative.
J. L.
Well, I wasn't expecting to buy this car but Aaron Kier was so good in answering my queries and matching all my needs that I drove away with one 5 days later. Totally recommend him and of course LOVE my new Toyota C-HR
Thanks to all the team for turning my purchase around so quickly!
y. m.
What an experience...OMG...My wife and I went to drop our Rav4 for servicing at the Peterborough branch and had an appointment with Sofia to discuss options about the new launched Rav4 just to check out the price and if that was a possibility for us to change to the new Rav4 in the future. From the moment we went in the receptionist made us feel welcomed and offered us some drinks and made us sit down in a cubicle and not long after was joined by sofia. We were made to feel so important and valued as a customer and to be very honest we were just killing time waiting for our car to finish the service. But Sofia took it to a whole level and made impossible possible, believe it or not, by the end of the day we walked away with a brand new RAV4 19 plate...i mean what on earth is going on...we just went there for a car service...lol....
Sofia and her manager were so very understanding and they both worked around us to suit our budget and was not intimidated nor pushed to make a decision but were given the time we needed to work out our budget and see what made us comfortable for the payment plan. We felt Sofia approach was so professional, so understanding and on a personal level even giving wise advice to us... we felt that she fought for us to get a good deal and that was rewarded as we got the car we wanted at a decent budget and payment plan....the showroom manager was equally helpful and even if it took us the whole day and sofia made sure that we leave there happy and satisfied with our purchase..That girl comes from a different world, nothing at all seems too much for her and she went the extra mile to make sure we got what we wanted and kept asking us if we were happy and satisfied and when we said that we were thats was an achievement for her... Sofia you rock dude..we are so pleased to have met u and dealt with you for our car and the positive vibes and enthusiasm you displayed will definitely bring us luck on our new purchase of the car. Peeps if you do need to change or purchase a new car, go round steven eagell in Peterborough and meet sofia she wouldn't just treat u like a customer but she will treat u as family...also we would like to make sure that sofia gets recognised for the service she is giving and the way she is exceeding expectations everytime for customers is flawless. A massive thank you to Sofia once again and her manager for making our experience unforgettable and to make the purchase a wonderful surprise for our 8yrs old daughter. Her little face lit up with excitement when she saw the new car..all that was only possible by these 2 people. So thank you for helping me keep my family happy and excited...many thanks...Yashley Maulloo
b. p.
Such a great place. The staff are amazing, very friendly and welcoming and extremely polite. Couldn't have asked for better customer service, very trustworthy. I just bought my new car from there and it was a great experience. Would definitely reccomend to anyone. Not only did I walk away with a car I walked away with possibly a new friend in sophia. Such a lovely lady. Thankyou for everything.
K. C.
Yesterday I acquired a brand new Ayto. James Mestler was excellent, he made sure that I had all that I needed. He was very patient and was very knowledgeable and I would highly recommend him and your showroom. Excellent service.
S. E.
This morning (Saturday 15th Feb) I received superb customer service from your parts advisor Bim Butkhorn. Bim went above and beyond the usual level of service by not only being pleasant in her demeanour and communication but even though the part I purchased was only a rear wiper blade she hade the part fitted to my car without me asking. Well done Bim.
C. M.
I brought my 4runner import in for servicing and greeted by a friendly gentleman at the reception desk. I was then approached by a beautiful lady called Zona. Zona kept me informed on the status of my vehicle at all times and as busy as it was in the waiting area she stayed calm throughout and smiling all the way through. I had another question about a possible recall on my vehicle and within 15 minutes I received an answer. Zona made the waiting time pleasurable and comfortable throughout. I will return for my annual vehicle servicing and maybe her number. Great customer service from the staff at Steven Eagell Toyota in Peterborough United Kingdom.
T. X.
Looked at 3 cars....same year...nearly the same price... same colour! 3 different Toyota branches! Flexible, understanding and complete door to door personal service with only one out of the 3! The others need a little work! The winner? Peterborough! The Man? ...Raja!!! The name means Prince... He truly was a Prince! Thanks again Raja! Oh... the car was dropped off by the Amazing Ann! Thanks Ann! Thanks Toyota Peterborough!
M. P.
Five stars for sales experience and customer service, excellent.
My only criticism is the CUSTOMER toilets, come on guys and girls someone needs to check the loos regularly, I didn't need toilet paper thank god as there wasn't any, looks like the last person resorted to using hand towels, this could be a deal breaker for someone!!
g. t.
Fantastic service! Luke Ward went above and beyond to make sure that I got the finance plan that met my needs. Amazing, friend and professional young man!
L. D.
I have recently bought a car from here. The salesman Vik was amazing, and the service has been impeccable. In fact, I was so impressed I returned and bought a great little second hand car for my daughter. Vik even added balloons for her... A huge Thank You to the whole team and especially Vik.
M. L.
Excellent service from start to finish. Aaron was a pleasure to deal with and certainly went well above and beyond to ensure everything went smoothly. A definite 10/10. Thank you
A. A.
I bought Toyota Yaris Hybrid mid April 2019 and I must say I was impressed by the overall professionalism of Vik Aslam. He is an excellent sales exec. who helped me find the exact model of Toyota
which meets to my needs. Vik always goes the extra mile. He is very pleasant and sets aside the "purely sales" aspect of his job and deals very efficiently with all queries and additional after sales action points. Vik approaches the client from the human side, which, coupled with his technical, practical and sales knowledge, makes him the ideal salesman with whom it is a pleasure to do business. I also communicated with Richard and manager Gurpreet Sangot who have both been very prompt and helpful during various stages of my car purchase in the absence of Vik.
Having had the car for three weeks and driven it for quite a few miles I am very happy with the purchase and would recommend Peterborough Steven Eagell Toyota Salon.
S. C.
From the warm friendly greeting upon arrival, through to the hand shake on a new vehicle, we were made to feel like valued customers and received nothing but polite professional support, incl. managing COVID related challenges. Thank you Chris Rippon; Dominique; & Chris Longdon.
J. H.
I have purchased 4 cars over the last four years from Steven Eagell at Boongate Peterborough. Every time I have had outstanding service. I can’t speak highly enough of Gupes who gets me exceptional deals and puts up with my high demands which he meets every single time. James Cooper-Mestler sold me my car today and he too was exceptional and professional. I can’t speak highly enough of James. Thank you all for everything. I certainly would recommend Toyota for buying a car. I would not go anywhere else for a car.
M. B.
Buying a new car is quite daunting, so many makes and models to work your way through.
After a great deal of research and hopping from dealership to dealership it was Vik Aslam at Toyota Peterboro' who ticked all my boxes, many thanks to you Sir.
I have nothing but good things to say about my eperience with Steven Eagell Peterboro'.
I was taken care of by Vik (Sales exec') who went out of his way to please me, and my new Prius was delivered on the dot a week later, one of my pretty unreasonable requests.
Once again thank you guys and merry Xmas.
PS The coffee is great too ; < ))
N. I.
Vik is a credit to your organisation. We found him to be very helpful, informative and knowledgeable. He returns calls unlike many other dealerships we have dealt with! Well done, will definitely recommend him to friends and family. Thanks, Shazna and Naz.
C. w.
Amazing place staff were super friendly!
Luke found me the perfect car and done all they could to do an amazing deal for me. Thank you Steven Eagell Toyota ❤
S. M.
Couldn't have asked for more from Toyota in Peterbrough! Came in with a bit of an idea of what I wanted and then after dealing with Tom he helped me narrow it down and find me the perfect car. Gurps and James helped me with my finance to get me an amazing deal. All the staff were friendly and more than helpful. Now I have the car I love it! It is cheap to run, fun to drive, with lots of little extra features such as bluetooth. Aftersales customer service has also been great, nothing has been too much James and Gurps to sort out for me. Will be back later in the year to look at getting a second car for my partner! Can't recommend highly enough!
d. a.
If you want to deal for your dream car doesn't matter if it is for companion or business purposes this is the right place. I am from London and was so indecisive about my new car and it's edition. I had the best possible offers and support I need for buying my almost new Prius business + from these guys. My point of contact was John Mccathie who is possibly the youngest, newest and one probabbly one of the best addition to this dealership team members. The sales person didn't care about only selling a car to me and closing the case just by taking my money away. He has responded to all my enquiries to make me feel special regardless how fussy I am. The dealership manager also never avoided his support and advices when it was about assisting me for buying the right vehicle at the right price for myself. I am absolutely amazed of professionalism of this dealership provided when it comes to pre and post sales support!
T. B.
Recently visited Steven Eagell ,Peterborough to have my RAV 4 serviced and came away having bought a new Yaris Excel hybrid . Sofia from the sales dept was particularly helpful and is a credit to Steven Eagell. Nothing was too much trouble and she allowed me to take the demonstrator home for lunch whilst the RAV was being serviced . It was reassuring to find that the sales manager is the same person that sold me my RAV two years ago unlike some showrooms where staff never seem to stay. The only negative is parking can be a problem but I would have no problem recommending Steven Eagell .If you can get Sofia to deal with you then you too will experience a genuine enthusiastic friendly member of staff.
S. V.
I recently bought a second hand car... gt86 from here. One of the experts... James Cooper-Mestler sold me the car. The aftercare has been excellent with James who has been at hand for any queries I have. He even dropped the car to my house.. 150 miles away! If you are going to buy a second hand Toyota.. only go to this place, and ask for James.
N. P.
After my initial contact with Matt I was looking for a CHR initially the figure didn't add up but with the help of Ricky they found one that was affordable to me.unfortuanately it was found to have a problem. But they managed to find me another one that was affordable.i would like to thank Ricky, Kasim and Matt.I know its took a while for me to get the car but now I have it
N. M.
Dealt with Kas and he couldn't be more helpful, amazing service from start to finish. Would highly recommend using Steven Eagell Peterborough for your next car.
M. B.
We had been looking around at new cars for a while and then went to have a look around Toyota. We had a look around the forecourt and Sofia asked if we needed any help. We explained what we were looking for and were offered a test drive of the Corolla. Everything was explained to us and there was no pressure on buying the car. We have had this for around a week and couldn't be happier that we bought the car. Here's to many more years of happy motoring in the Corolla.
L. B.
I’d like to thank Matt on my RAV4 delivery today, they did amazing job, and Lewis the salesman, he did excellent job on explaining all about my car, and show all options Ihave, it was a excellent experience with all guys from Toyota Peterborough.
D. J.
Great experience with Steven Eagell Peterborough, professional customer service by Naz and Raja. Received my new Toyota CHR on time. definitely recommended.
m. n.
roday I bought Toyota auris .Excellent service from RAJA at Peterborough. He was very friendly yet professional. He went above and beyond to meet all my demands with patience. Did not push me to buy which i really really appreciate. Continue the great work. thank you soooooo much guys.
Essam & Anita .
K. S.
James was extremely helpful and friendly. The service was great. Spent time discussing what I was looking for and the different options available, making sure that I was happy. Even with all the covid-19 measures in place!
C. J.
Recently took delivery of a CHR which is my second Toyota and as always the customer experience from Vikash and his team was first class. Would not hesitate to recommend them. Nigel
C. P.
Excellent service. The car was delivered to my door steps. Matt and his colleague came fully equipped with protective equipment to prevent the spread of Covid 19.
C. A.
Chris Rippon has been really helpful in guiding me through the process of buying a car (first time from a dealership). While my husband and I took a test drive the staff were really good keeping an eye on our daughter, distracting her with children's television and hot chocolate in the showroom.
A. S.
Raja Afzal was very helpful from the get go, he listened carefully to what we wanted. He gave us a few options on what we could and on what we couldn't afford which made it easier to make our minds up. We purchased an Aygo in the end. Overall we were very happy with the service from Raja and Toyota at Steven Eagle Peterborough.
N. F.
Dealt with Robert Bagworth and Ricky rose, could not of dealt with 2 better people, Robert was fantastic from the beginning and expectations were smashed out of the park with contact information and constant update top guy absolute pleasure to do business with and the same for Ricky both were honest upfront and totally transparent great experience great customer service thanks guys
L. P.
Excellent service for the order and collection of a spare part for my car.
T. C.
A bit slow in asking if you need help. I did eventually buy a car after about a week. Some of the sales team are better than others. I would have liked my after sales service to have been a bit better.
H. B.
Thank you so much for prompt efficient service from Vikas Aslam today. He was polite informative and very knowledgeable re choice of car & understood our requirements re boot size. A real asset to your company. Thank you once again.
B. F.
I have been in a few times to see what car I was after finally ordered it todat the team was amazing and so helpful even called to see if there was anything else I needed the receptionist is amazing so friendly and helpful and makes a amazing cup of coffee would recommend this garage to everyone
F. S.
We've been purchasing parts from Steven Eagell Peterborough for many years now and cannot fault their services in any way! Great customer service with extensive Toyota knowledge, very reasonable prices and extremely fast delivery. Thanks guys!
P. M.
Didn’t end up buying a car do to complicated reasons, but I felt compelled to leave a review anyway as the staff who I dealt with were amazing. Mitchell is an absolute LAD and certainly knew his stuff and had top banter. What a legend. Thanks to all.
L. Y.
I have recently purchased a car from the dealership and was dealt by an incredibly professional young man, Barney Hase, he assisted me throughout the entire process and ensured that everything ran smoothly! Strongly recommend, not only this dealership, but the sales assistant Barney Hase!
M. W.
Dealt with luke very friendly very professional made me feel like I was important and a individual made the process easy. Plenty of offer of drinks covid aware and covid safe a real pleasure
S. I.
Something’s changed..... Having read some previous reviews I went in to look at an aygo a month ago and also found managers very pushy,
As Steven Eagell Peterborough is my local branch I tried again yesterday.
I met Sofia who let me know she was new and was so friendly and helpful. Ian the new manager came down to help answer some more difficult questions.
I was nervous at first having met the previous management team but Ian completely changed my view of the sales experience.
I’d now recommend to anyone
H.
Brilliant experience dealing with David Walton in the parts department, I can not fault him. He has helped me with various queries and always responds to me in a very speedy fashion.
I would definitely recommend.
D. L.
Don’t usually post but I’m a repeat customer and this time the team were outstanding, lent me a car for the day to show my wife who was working.
That never would have happened before. New manager came to say hi, found him very approachable and not as pushy as the last lot.
Looking forward to my new car thanks guys
J. T.
Very friendly and honest customer service we got from Bradley at Steven Eagell Toyota Peterborough. Highly recommend to everyone who is looking for a good new car. Good luck to all of you.
P. M.
Today we got the delivery of our Yaris for my wife. The entire experience of walking in to the showroom for the first time a week back to setling on a deal till actually receiving the delivery of the car today was simply 'Wow'. Sofia puts the customer first before herself. We picked up the car slightly late today and she was more than happy to stay back till we were fully satisfied. I would definetly recommend Toyota and Sofia for any of your next car deals.
E. Y.
I had a great experience buying my Toyota Yaris hybrid at Steven Eagell Toyota. I dealt with Mitchell and had a great service through the process. Also v happy with the car itself!
D. D.
I have just traded in my Yaris for an Avensis and the whole experience right from when I walked through the showroom door has been a pleasant and enjoyable experience. Special thanks to Sales Executive Fasil Karim for his professionalism and his hard work he is a credit to the company. I love my new car thank you, would highly recommend and I will be back if I change my car in the future. David Donaldson
S. B.
I had exceptional service From Naz at Steven Eagell in Peterborough. He was informative and supportive when I was looking for a car for my daughter.
G. P.
Purchased my 5th toyoya from steven eagell peterborugh today , wouldnt go anywhere else ! Great service today as usual ! Looked after by Raheel this time and he was fantastic- helpful , friendly and knowlegeable , couldn't fault him and despite the Covid 19 restrictions the whole process was seamless. See you in a couple of years !
R. R.
Our experience met our needs within our budget. Sofia was instrumental in understanding our motoring needs and financial position. She made various suggestions that were intelligent, courteous, and respectful.
Very pleased with the quick and successful resolution.
J. R.
Kudos to Chris Rippon who helped me buy my dream car and got me through a tricky situation whereby I had to part exchange within a very short time frame. Very helpful and friendly service, and the coffee is nice too!
M. O.
I am using this garage for number of years for all Toyota geniune parts never had a problem, very profesional staff, very friendly staff, well organised specialy David Walton just the man for the job.
I would recomend those people to everyone.
Thanks for great experince and just carry on like that.
L. j.
We bought a car last Sunday 13th Jan 2019 A lovely young lad called Lewis took me for test drive in a toyota yaris hybrid what was looking for.He talked us through everything, asked what I wanted ! told him and came up with perfect car for me .We collected it this morning 17th Jan.He took me to my car showed me everything in car set my phone up to Bluetooth radio stations.and all paper work.Thank you Lewis very professional. Defiantly recommend Steven Eagell Toyota Peterborough.
C. r.
Would highly recommend!
Shahjahan Miah helped me through the whole process & went the extra mile for me. He answered all questions & ensured I got the best deal I could get. Very polite & professional
R. J.
Purchased a CHR the customer service was excellent Vikash and his team were really helpful and a pleasure to deal with, have already recieved some great advice about purchasing my next Toyota!
s. c.
(Jan 2020) Went to St Ives show room for certain model and had to be Red (wife colour-lol). Car she wanted was sold but David Geraghty from sales team found one she wanted from Toyota GB, 1st class service David Geraghty- thanks
(Jan2021) Updated my 2 year old CH-C to a much improved new version, updated front and back lights and pleased with my CH-R thanks
S. A.
Received really good customer service from Raja Afzal. He was very helpful in finding the right car for me and my wife. All the best.
L. P.
Naz, Gurp and the Team went above and beyond the call of duty today when we picked up our son's first car. They made sure this was a special occasion by hiding it under a sheet and revealing it with a flurry of balloons. In the passenger and back seat were life-size cardboard models but best of all was the birthday card and cake that gave the whole thing a personal touch. Thank you all for a wonderful experience. You've really set the bar high!
C. M.
Really good Toyota dealership, great friendly staff. The more staff I meet the better I like them.
L. A.
Fantastic dealing with Chris Rippon and Vikas Aslam. What a team. I couldn't have asked for anymore from them. My second time buying a car from Toyota Peterborough and Vikas, I'll be back next time for sure. Thank you both so much.
S. C.
Visited Toyota today dealt with Raja Afzal who was very helpful in arranging the purchase of a new vehicle. I would recommend Toyota to anyone looking to purchase new vehicle .Fast friendly and exceptional service.
S. T.
PIcked my car up a few days ago and I couldn’t be happier!! They did everything perfect and I’m so happy to show off my new car. Really nice people that helped me out, already recommended to friends and family
M. W.
James Guest was so helpful and patient. Absolute gentleman and would recommend him a thousand times!
J. H.
Had a service and no complaints. There also looks to be free coffee while you wait - at least there is a coffee machine that doesn't have any sort of payment method on it. If it isn't free then just make sure the staff aren't watching when you take one.
T.
Bought a used Aygo a year ago. Paid full book price £7000.. No spare key. Paint chips not addressed.. Worn brake pads not replaced. One tyre was below 2mm tread. They said would replace it but just painted tyre to fool me. They also do the usual trick when negotiating part exchanges of going up to the managers office, up and down the stairs they go. Quite comical. Servicing is expensive when all they practically do is replace oil and filters. They even charge extra for things like topping up the windscreen washer bottle ! They fail to tell you all services items before hand don't include VAT. Service for little Aygo? Over £300 in the end. Busy place though cashing in on Toyota's perceived reputation of good cars. I do like the Aygo.
K. L.
Bought a Yaris and traded my Nissan Duke Nismmo RS.
The sales guy, Aaron Keir, was fantastic, he made our purchase and trade in so easy and uncomplicated, an outstanding gentleman and a pleasure to deal with. 5 * for Aaron.
E. H.
Huge thanks to Chris Rippon for a great customer experience from start to finish. Nothing was too much hassle and I trusted that I was getting the best deal on my new Yaris.
S. R.
I went here to get a mobility vehicle ( Toyota C-HR hybrid ) a gentlemen by the name of VIK ASLAM who is an excellent salesman, made me feel very welcome and was also extremely helpful and polite. I could of asked for a better experience thanks to Mr Vik Aslam. Who must be an great asset to the Toyota team. 5 STAR thank you VIK
R. O.
The service from Mr Christopher Rippon was above and beyond the call of duty; coming in on his day off to help me buy our new car. Highly recommended! Many thanks.
I.
I bought a Toyota Aygo. Sofia was the salesperson who I dealt with. She was excellent; answered all my questions and certainly knew her stuff.
Well recommended.
N. P.
Sales Michael dealt with us from first enquiry to purchase and delivery. Excellent service for the whole process . Kept us updated 're delivery. Second car I've purchased from them. Worth the visit.
P. G.
Great sales team can't thank Aaron keir and Ricky Rose enough they sorted out a great deal on a yaris gr nothing was to much trouble no pressure sale's just really helpful great job thanks again 👍
T. T.
Exceptional service today whilst buying my new car. Eeeek so pleased with it. And would like to say a special thank you to Richard Woods who was kind, understanding and an outstanding sales man.
S. D.
I am very pleased with Steven Eagell Toyota at the Peterborough branch who have done a tremendous job of looking after me and very impressed with in particular Naz and his Manager Gurps who made our buying experience fun.
I would recommend anyone to come here for a good brand like Toyota and especially the Service you will receive.
Mr and Mrs Abudulrasul
M. F.
Absolutely fantastic service by Raja, his commitment, professionalism and expertise was exemplary and made the experience of buying a car from Ireland wholly enjoyable. Highly recommended indeed
W. A.
Thanks to Gurpreet Sales manager and Darryl Johnson were very helpful today. They sorted my car out well and I am very happy with the quality of service.
R. W.
Easy to get to, but parking a bit difficult. A wrecked pickup truck rusting in a disabled parking bay was not a welcome sight. Wheelchair access via automatic doors. Staff were very helpful and knowledgeable
D. L.
I take my car here for its M.O.T and services. I wait in the show room whilst they carry this out. There is tea and coffee available and a t,v in the designated waiting area. The staff are very friendly and helpful, I am kept up to date on the progress of my car as I wait, My car is always washed when it is returned.
J. E.
Great service and excellent staff very friendly and helpful and they answer all your questions and explain everything they also have time for the individual so I would definitely recommend them to anyone yes I have ordered my next car from them and I am looking forward to having many happy years with them
T. S.
Excellent service from Raja Afzal and Mohammed Amir. They helped me and my wife choose the perfect car we was looking for. I appreciate the time they gave us. All the best guys.
S. R.
Excellent sales and service. Delivery on time and go all out to make the waiting times as less as possible. Raheel in sales especially is very empathetic and will go all out to accommodate requests. Full marks.
L. E.
Went to test drive a car and book another...ended up with the bosses car for second test drive for the school run!!.., so both test drives and good management experience.
Got a really good price on a new car...thanks guys😊
A. Z.
I had a very positive experience while dealing with your employee Bim Butkhorn. I found her to be very helpful and friendly with the Peterborough branch exceeded my expectations. Thanks for your help
J. H.
I have been visiting for a number of years now, I can not speak highly enough about the whole team, particularly with the service department.
The professionalism and courtesy are outstanding.
I have never been disappointed with service standards and I would not hesitate to recommend to others.
S. A.
Amazing customer service from Kas!
R. S.
Wow! excellent service and very friendly people .If you are planning to buy a car let me tell you Bradley is the man, as good as gold.I will be sending my friends and family this way and it was worth the travel from London. Thanks Guys!
J. M.
Very pleased, sorted out my car with quick and easy customer service, very friendly and helpful staff. Cant wait to pick up new car.
J. B.
Lovely stuff 5 stars, really enjoying the chr we bought from Vik, very informative and helpful made the whole experience easy and fun! Even had birthday cake provided!, would go again
J. S.
5 stars goes to Mr. Christopher Rippon! Very helpful guy, polite, explains everything, always ready to answer to your questions! You will not dissapointed if choose this guy for help with new car.
J. P.
Excellent service, car above our expectation. Very friendly service Shalom Warner Sales Department a credit to the company exceeded all expectations
D. M.
Purchased a used Toyota today, Luke sorted me out a top deal. If you're coming down here, ask for Luke, he'll sort you out 👍 great service
P. F.
Thank you Matthew Croft at Steven Eagell Toyota Peterborough for guiding us through the process of purchasing our new Yaris. I love my new Yaris!
C. H.
Car was recalled by Toyota. Zona called me and booked the car in, sorted a loan vehicle and was generally very helpful. Great service and very customer friendly. Thanks Zona!
P. L.
P/ex a RAV 4 for a new RAV 4-a problem free exercise, aided by an attentive & helpful salesman. What more can I say-fault free, thanks👍
K. J.
Very polite and helpful staff. Did the repair with the best service you would expect from a dealer. Would highly recommend this dealership to anyone. Thank you Steven Eagell
C. S.
Been a great experience with Steven eagell Toyota. Raja afzal has been awesome through our. I hope him all the very best.
A. K.
I came to get a few replacement parts for my car and Bim was incredibly helpful and knowledgable to a guy who has no idea about cars or parts. I’d recommend Peterborough Toyota and Bim who works there to anyone.
A. S.
James was realy friendly, knowledgeable and professional, he found us a wonderful car, would definitely return.
H. D.
I want to say thank you for Rob and Luke they are great same the team who run Toyota branch,very professional and very efficient.
+5⭐
a. t.
Very good customer service, helped me a lot and produced excellent advice and service very helpful and would definitely recommend
G. M.
Very nice place to buy a new car thanks you
G. S.
Friendly and knowledgeable staff. Were not pushy, and relaxed to be with.
Henry Shaw.
C. W.
Just bought a new Rav 4- had amazing service, they couldnt do enough for me. fully recommend.
C. B.
It wasn't bad at all I did my MOT got on with it generally pretty professional apart from always getting grease on the seats otherwise okay.
J. S.
I had recently bought a Toyota Yaris from Steven Eagell Toyota in Peterborough and the customer service that was given was excellent. That being said I would advise my friends and family to come by to the dealership in Peterborough.
R. O.
Just purchased a used car from this garage. My sales advisor Chris Rippon was very helpful and was able to answer any question I had (I had many) Rio also helped with my initial deal - very satisfied customer
S. C.
Picked up my new Aygo .very pleased with the service I received from Harry land.a very professional and lovely guy.listen to what we wanted and followed it through.also Gurpreet..always makes us feel that we are valued customer.very happy
J. S.
Great service by Sara,would definitely recommend.Nothing was to much trouble.
J. K.
We have had a problem with the rear screen on our Toyota Yaris and contacted the showroom, Gurpreet Sangot the Sales Manager sorted out the problem. 5 Star service.
V. d. M.
Their customer service experience is nice. Sales are ok, but after sales is just terrible. What makes it is Toyota Brand and their amazing cars
C. P.
I have just bought my Aygo and the service I received from Naz was very professional and friendly . 10 out of 10 for customers service .
d. l.
Went for a browse at a CH-R. Staff were friendly and accommodating.