Reviews of White Cross Vets. (Veterinarian) in Derby (Derbyshire).
White Cross Vets
1238 London Rd, Alvaston, Derby DE24 8QP, United Kingdom
Description
Information of White Cross Vets, Veterinarian in Derby (Derbyshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of White Cross Vets
Sunday
Closed
Monday
8am–7pm
Tuesday
8am–7pm
Wednesday
8am–7pm
Thursday
8am–7pm
Friday
8am–7pm
Saturday
8:30am–12:30pm
Popular times
Sunday
8 | |
---|---|
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 | |
18 |
Monday
8 | |
---|---|
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 | |
18 |
Tuesday
8 | |
---|---|
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 | |
18 |
Wednesday
8 | |
---|---|
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 | |
18 |
Thursday
8 | |
---|---|
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 | |
18 |
Friday
8 | |
---|---|
9 | |
10 | |
11 | |
12 |
Reviews of White Cross Vets
Friendly, patient and helpful staff. Lovely welcome and they even have a sectioned off area for cats and they provide blankets to put over the top of the cat carriers. The Vet was super helpful and provided us with all the necessary information and warnings relating to our cats' diet; they have a raw food and hypoallergenic biscuit diet. We are on the complete wellness program and it takes a load off your mind knowing that your pet's flea and worming is covered,checkups are all covered and you even get discounts for stuff in their shop.
Whitecross vets in Alvaston has always been brilliant. We have been with them for many years now, with a range of pets, rabbits, chickens, cats and dogs. The team are very professional, friendly and very helpful. Their love for animals shines through. We wouldn't go anywhere else! Thank you to the whole team.
17/06/22: 17:30, I just want to say thank you so much to you all for laying to rest my Dog Bailey. I appreciate all of your care and compassion and dignity for an old lady. I have so much gratitude, Thankyou
Absolutely lovely service from start to finish of appointment. Reception staff are so friendly and welcoming. We saw Rob for our puppy vaccines. He was amazing, made us feel at ease and was fantastic with Tilly. I would defo recommend this practice.
Excellent Vets practice, always clean and tidy with very approachable and knowledgeable staff. My cat has been well looked after by them over a variety of appointments for a number of things from simple jabs to more complicated strains and sprains. Their dedicated cat area is great for keeping nervous kittehs calm
Came in with my dog with skin conditions and she was advised on a new tablet and they explained everything and let me know the cost and made sure it was all okay before going ahead they were very professional and kind. Best vets Iv ever been to
As you would expect, pets are well looked after here. Sometimes have to wait well past appointment times, but suppose that depends how busy they are. No complaints.
Just taken tia my new dog here, this is the first dog I've had. The staff and vets cant do enough for you. They dont try too sell you the world but give loads of advice. Thank you for looking after tia and myself.
great little vets been looking after one of our dogs for years now and have no complaints one of the best vets in Derby with lovely polite staff
First time visit, my dogs had nails clipped, and vaccinations done, everyone was helpful and polite.
We've always brought Bella here. Her latest visit was being spayed. We felt very sorry for her during recovery but recovered really well. The after care white cross provide is great. While she was under GA they also clipped her nails, cleaned her teeth and also removed some sap that was bedded in her coat from a new shed all included in the price we paid for the op. We've never been disappointed at white cross.
Thanks for looking after my dog Bailey yesterday. He was in for is yearly checkup.so keep up the good work that you're team are doing at the moment.also a big thanks to Ross and the lady nurse for looking after Bailey.
Lovely and knowledgeable staff who have been looking after our cats for 12 years so far.
All the staff are caring and friendly the vet as always talked us through all that was going on and listened to our concerns and Eric our bulldog loved her
This vets is very helpful i took my dog for his yearly booster he had d upset stomach and was advised to leave it a week was so glad the vet was so thorough. Yesterday he had his booster.. Thankyou
Excellent service, been for our spay this week which they honored even with the last minute bank holiday. Penny has been well looked after and has two follow up appointments after her operation one today and one next week.
Can't ask for a better service! Thank you
Caring staff who welcome both me and my pets and appreciate that they are my world. You believe that they work there because they love animals and it isn’t just a job.
Always take good care of my dogs, don't push for tests or treatments. Good stuff.
Staff amazing my dog loves going to the vets 😀
I have been with White Cross Vets Alvaston for 11 years now and I've always been very satisfied with their service.
They were wonderful, when one of my cats was ill and shortly after diagnosis had to PTS (November 2020).
I would definitely recommend them.
Friendly caring practice explain every thing to you I have there pet plan which is good
I can’t recommend White Cross Vets in Alvaston highly enough. We saw Abby who was simply brilliant. It was a worrying time but White Cross were excellent the whole time.
We decided to find a vet who could see us on the day. I phoned White Cross Vets who just arranged everything very easily. Couldn’t fault the service from start to finish. There were no hidden costs and I was very surprised at the end cost because my normal vet would… You now have 2 new future customers 👍
I have been with white cross vets for 4 yes now and I am very pleased with the treatment and help I get.
White cross vets are a very professional yet friendly vets . I take my dog and cat and always made to feel at ease.Ted my dog is a very anxious dog so going to the vets is a bit of a deal for him but the vets always make him him feel at ease x I am in the pet plan so I don’t have to worry about his yearly injections etc . Would defo recommend them .
Everyone we have dealt with has been helpful, kind and considerate. Would highly recommend.
Great practice with friendly staff and very approachable and understanding vets. Would highly recommend this practice to anyone - you won’t be disappointed.
I use this vet's for all my dog's health care, the staff are very friendly, helpful and polite. The vet that looked after my dog explained what was going to happen, took him into the surgery, then bought him back to me,she also gave me advice about his dental condition.
Reception area is set up for social distancing and separate areas for cats and dogs.
I would highly recommend this vets practice.
The vet was excellent at listening to my concerns. She explained treatments well and examined my dog fully. She was also friendly and caring whilst still being professional.
We have used the same vet practice for over 20 years and was always happy with the service. We decided to switch to Whitecross for our new kitten as it’s nearer to our home and we had heard nothing but positive things.
We were thoroughly impressed from the initial booking experience to the consultation. Staff were warm and friendly. All staff demonstrate a genuine love of animals which is everything you want.
Can’t recommend them highly enough!
We have been taking Dexter here since we had him as a puppy. Always very friendly staff, attentive and would recommend White Cross to anyone.
After receiving awful vet treatment elsewhere i decided to try white cross and what the best decision ever. They have been nothing but so understanding and kind to myself and my animals .
So welcoming as soon as you come through the door, staff really take the time to understand you and your pets.
I cannot recommended this vets enough! They are absolutely fantastic! They really do take pride in their work and my goodness it shows! What fantastic people they all are! Keep up the good work guys!
freindly, careing, my cat's priorities at all times, you are informed of costs every step of the way.
They are so nice and the health plan is great
I 100% recommend White Cross Vets. From the minute you walk through the door, nothing is too much trouble. Friendly staff, cleanliness is amazing, very competitive prices and most importantly, your pets are treated with such love and care. Thank you to the Alvaston branch, you always look after my girls fantastically 😀
Been going since they opened after being ripped off by another vets. Staff really nice and helpful, care for your pet is exceptional, would highly recomend
Update
Always greated by friendly receptionists and the vets care is exceptional.
Update
Had to take my dog with problems with his ear and eye, go an appointment very quickly. Options for treatment explained well and very gentle with my poor old fella.
Update.
I have to do repeated visits for my dog has reoccurring anal gland problems, not the nicest of jobs but always treated with a smile and kindness.
Update
Took Barney for his medication health check and as always very kind and gentle with him and helpful to any questions.
After being contacted by email I when in to collect Pips flea drops, as always the lady on reception was polite and efficient.
My dog Iris is an absolute handful but every time we visit each staff member makes it as easy as possible for us and stress free. The vets are all fantastic and are always more than happy to help, and the girls on the front desk always greet you with a big smile and again can't do enough for you. Excellent service wouldn't even think about going anywhere else.
Since we have had Tilly from a puppy. She had always recieved the best treatment and advice from a professional friendly team. I would highly recommend the practice. You cannot put a price on a family pet so having a place that she can go if needed is reassuring.
Thank you to the whole team, it has not been an easy time with this pandemic but our pets need care too.
I have been to this vets practice lots of times with our rabbits and Guinea pigs and would definitely rate it a 5 star. All the staff are really friendly, chat to you about all their animals and genuinely care about all pets. It's a really lovely practice. The best vets I've ever been registered with in fact, in the 30 years I've had pets. I have had to knock a star off this review however, because at today's visit my rabbits were given the wrong vaccination which upset and worried me. The staff member that did it was very apologetic but I dont think this is acceptable and they only realised because I pointed it out.
I was concerned about my cats paw after a altercation with another cat and rang the surgery the following morning at 8am and was offered an 8.15am appointment. Very good service. Seen and dealt without any problems. I recommend this vets to anyone.
Took my dog to the vet with what I thought was a skin infection, the vet quickly spotted puncture marks as he'd been bitten by something, she recommended a course of treatment. 2 weeks later the infection was all cleared.
Contacted the vets today for my bunny, the lady on the phone recognised the urgency of the situation straight away and I was seen to immediately by a friendly and knowledgeable vet. I brought my guinea pig here years ago too and received the same standard of care for my pet then. I highly recommend this vets practice for people with small animals as not all vets are as knowledgeable and on point with smaller animals as this practice is. All of the staff are friendly and welcoming too which is an added bonus!! I am very pleased to have such a great vets so close.
Ralph always loves going here, the staff are kind and welcoming as soon as you enter reception right up until seeing your vetinary professional. They take time to understand your pet and are obviously passionate about their profession. I've only ever had positive experiences at this practice
We moved to this veterinary practice after being unhappy with our current veterinary practice. The service is fantastic- every time I ring up the receptionists are lovely and accommodating- they always take a genuine interest in the health and well being of our 3 cats.
We have seen both Laura and Sabrina with our three cats and they are fantastic vets- very caring and willing to spend the extra time to go through options and the best way to proceed with treatment.
I honestly can’t recommend them enough- I won’t be going anywhere else with my three kitties because they get VIP care at White Cross :)
Such a lovely team of staff, always friendly and make you and your furry one feel at ease. No patronising or forcing you into extra purchases. Really pleased they are our vets.
So happy with every visit to White Cross Vets. The reception is always very friendly and helpful, as are all the staff. We were put at ease when our dog had a recent dental operation even though myself and daughters were very apprehensive. They gave us an appointment for 2 days after the operation as a follow up and then a few days later as we were concerned about her recovery. Thank you very much to everyone at White Cross for your help and support.
Brilliant practice! I am an extremely happy pet owner, my cat Murphy can be anxious in his carrier but the Vets and Nurses here are amazing with him. Wonderfully reassuring with honest advice and bags of experience! I wouldn’t trust any other practice with my boy. White Cross are simply the best.
I love the team at White Cross. I have just collected my dog after surgery. They have looked after her throughout the day and kept me updated on her progress. I feel that the staff go above and beyond and are always friendly And professional. The staff recommended the best treatment plans and are very supportive. I highly recommend White Cross. A big thank you.
My beautiful little rescue puppa Rosie had a dental today and was looked after extremely well. My dog is very nervous and hates being away from me (and who can blame her? 😇) but she settled well with the lovely Sammi and Robert today. I struggle to trust anyone with my girl, but I felt at ease today knowing the practice were aware of her health issues and were happy to comfort her. The wellness plan works out financially well at this practice and they go the extra mile to ensure animals receive that little bit of extra love and comfort when they need it.
Staff always friendly and genuinely love their job. Always willing to give advise on the phone and received attentive and relevant advise during appointments. Would recommend to all my pet friends.
Surgery is clean and lots of treats and strokes to ensure a happy experience / visit
Had our first visit 2/09/19 with our 15 year old cat Murphy, extremely helpful and friendly staff and the vet was lovely. Kept our cat nice and chilled out - can't believe there is a cat-friendly section. No complaints whatsoever, hoping every check up will be as relaxed and uneventful! 5*
He unfortunately fell very ill on 12th September, so I called the 13th September and they got us an 11am appointment same-day! We picked him up at 7pm and they got us a 10am follow up appointment the next day. I can't believe they got us in at such short notice - and we were late to our 10am appointment as I have an escape artist who hid
himself away before we set off! They called at 10:10am to make sure everything was okay and we were still coming, understanding and laughing when I explained my cat knew he was going to the vets and id spent the best part of an hour looking for him in the house! Said it was okay for us to still come in and we were seen within the hour despite being over half an hour late!!
Exceptional service. Unfortunately Murphy is a grumpy old boy who doesn't think much of vets - but they give five star service and are a very friendly bunch.
Been taking my dog here for two years from puppy. Staff are friendly and very good at what they do. My dog is always happy to be there. He has had two full day check ups which are in the pet plan we have which gives peace of mind everything is ok with him. I would highly recommend white cross vets.
Excellent service would recommend to anyone who is in need of help especially at this time, when no one else was willing to help they couldn’t help enough when my puppy passed blood. got a phone appointment straight away and all of the staff I spoke to were lovely managed to run a urine test, weigh and get me medication for him all within the space of a day. Honestly can’t thank everyone here enough!
We've been client's of this vet practice since it first opened in Alvaston, never had any major issues and the staff are always friendly and professional. Any small concerns have always been rectified promptly. I always recommend this vets when people ask.
Exceptional vet, very sympathetic, compassionate and professional. Gave our dog a really thorough check up.
The best vets I've ever been to. So caring and friendly, and always do their best to keep pets healthy and happy, whether as part of preventative care or making them better if a pet is poorly . Wouldn't go anywhere else! Really wonderful people, who clearly love what they do! 😀
Very pleased with the services, very friendly staff even will ring a taxis for me when i forgot my phone, thank you again xx
Took one of our cats, nell this morning for her annual check up, knew she would be in very good hands.
Always clean and very professional.
Good to have a vets so close to home.
Staff will always give advice when you asked if some.
Love that you can buy food and goodies for your pets.
Have always took all 4 of our cats to whitecross.
Thank you again, 5 stars xx
At Whitecross in Alvaston, the staff are friendly, Professional, courteous and approachable. They care about their patients and treat them as one of their own. The costs are what you would expect and they do not rip you off as I have experienced at other surgeries. I would wholeheartedly recommend Whitecross vets in alvaston to anyone thinking of or already having an animal that's not at a vets as of yet.
Staff are always very friendly and lovely with my dog. They always listen if I have any concerns and take them seriously. I wouldn't hesitate to recommend them.
Our whippet Mia was looked after so well since we started taking her to white cross vets , never stressed etc. And the service we received on our tragic day 2 weeks ago was 2nd to none. I personally would recommend these vets anytime. Thanks to you all for your fantastic service. Tony & Liesa Simpson. (MIA).
We had our six month old Cavachon puppy neutered on Wednesday! He was looked after very well, we was given a pack with information. It was made even better when we found a get well soon card from the vets! Thank you once again for looking after him!
We 've been with this vets for over 4 years and have dogs rabbits birds and hamsters and the lovely Laura has seen the majority of them !
They offer a great service , very friendly and happy to help.
I totally recommend
Thanks white cross .
My cat Lily fell I'll with suspected cancer or possible serious internal infection with the symptoms pointing to either 8 weeks ago and she recieved first class care from a very professional and highly qualified vet named Claire.
Claire's advice and experience gave me confidence and faith in her ability to provide Lily with top quality care and diagnosis.
I revisited Whitecross yesterday and specifically requested an appointment with Claire due to her excellent service last time and her knowledge in Lilys potential illness.
Again Claire provided me with confidence in her advice and experience.
Lily is doing excellent after 2 months of steroids and I'm really happy that her strong wellness is pointing towards a really bad but treatable internal infection, rather than the worse case scenario of terminal lymphoma cancer.
A couple more months on the tablets at half the dosage is needed before we will know for sure but the signs are extremely positive.
I knew I made the right decision to go back to Whitecross with this issue, as I registered my cat at another vets that were cheaper when I needed to cut down outgoings, but every time I visited them I felt that while they were lovely vets their experience and advice didn't provide me with confidence at all.
On the back of this service from whitecross I will definitely only be using them exclusively from now on. In this case you certainly get the quality you pay for and my cat is worth every penny.
A big personal thank you to Claire at Whitecross for her professionalism and excellent service.
I highly recommend this vets if your currently looking to register your pet somewhere.
Brilliant vets friendly an helpfull. Looked after all our dogs over the years
Really friendly veterinary staff, can tell they really love animals, would highly recommend
Maggie our Labradoodle ran and banged her foot, which left her with a limp. She was seen by a lovely vet within 45 minutes of ringing them. The vet was very thorough and reassuring. Excellent service.
I have always had animals and nothing is more stressful when they are under the weather. White cross always help, they are so understanding and put our animals first. I strongly believe that they are one of th best vets in derby and genuinely care about the animals they treat. Thank you.
Forgot the vets name she specializes with reptiles, very nice to my beardi. Even thou he shown his beard for the 1st time Haha.
lucky they had a space to see me so soon the waiting room was clean reception staff very helpful and friendly. Thank you also reasonable prices.
Thank you to Sabrina and all the team at the Alvaston branch. I cannot praise this practise enough, all the staff here genuinely care about the pets they treat. They took great care of my cat Pippin when we rushed her in one morning and they are still providing excellent aftercare on her road to recovery.
I've never know a dog get excited about going to the vets til now! As soon as we get there she's desperate to get through the doors. She associates it with fun and treats. After attending the puppy socialising parties there is no fear of the place. All the staff are thrilled to meet the animals and make a fuss. I can't recommend it highly enough
Amazing staff, so caring and thoughtful. My cat Peter had to be put to sleep last week and the support I was shown by the staff was amazing, not oblo that but a few days later I got a beautiful card and forget-me-not seeds to pot as soon as I get his ashes, they are amazing with my dog Alfie too
Highly recommended
I visit whitecross in Alvaston often as I work in rescue . The team are the most wonderful people! Reception staff always so helpful and friendly and the vets are always great with all of our dogs and do everything they can to help .
I couldn’t recommend a more friendly happy team of people to care for you pet !
Bella, my dog, has recently has been spayed and I cannot praise the staff enough for how well they looked after her. They always make a big fuss of her and she is happy to visit. I would highly recommend the practice.
I joined white cross vets about 18 months ago when my cat was 13 weeks old. They have been fantastic and very caring and supportive. I would highly recommend them. They are a great team. He recently had a broken hip and they soon identified quickly and referred him for an operation which was successful. However he decided to chew at the sterile covering his wound.!! I had to bring him back for some after care and again urgently they responded as always . They are so responsive booked him in this morning straight away and helped little gizmo back on track lots of care given and reassurance to me. A special thankyou to Sammi for today's care especially. Thankyou from Gizmo 😸😻
We visited the vet yesterday and it was the best visit to date. As hatchi is a very large dog and not over keen on other animals or people we can’t sit inside. The lady vet came outside and treated him there and because he didn’t feel trapped in he didn’t growl or snap even when he had an injection. I thank you and it was much appreciated
Always a friendly and helpful visit. They always do the best by our little dog. Caring and kind staff members bland the monthly plan is great for ensuring all her basic needs are taken care of.
Never used whitecross before. Rang for advice they seen my dough de bordeaux named baby within 15 minutes. Upon arriving the staff was friendly and helpful instantly. Baby sadly at 9 1/2 years old had to be put to sleep to stop her suffering. The staff explained all my options so I understood clearly step by step what was happening. Baby past away in a very clean loving environment with dignity. The staff was sympathetic with me as I was beside myself crying. I find faults with a lot off things but whitecross will always remain my number one choice of vets from start to end I can't fault them. Would recommend them to any pet owners. Truely amazing staff. Again thank you for everything you did for myself and my girl xx
Amazing!!! the most friendly and welcoming team, I'm completely reassured that they look after my animals as if they were their own. They are very thorough and I believe they give the best care and advice. I wouldn't go anywhere else
We visited the practice today,with my cat Tia,who is very nervous, for her senior health check.Staff are always very patient, kind and caring towards her and also very informative.It is a wonderful practice and i would definitely highly recommend it.Thank you to all at Whitecross vets.
Been using White cross vets for 6 years now and we have received consistent fantastic service. My doggy loves going, she is always well looked after and cared for!
Very polite and they listen to what you have to say
Me and my cat are very happy. Using this vet since a few years. Extremely friendly staff. Not expensive services. Strongly recommended!
Our dog has had a few procedures carried out at white cross but is always happy to return. She is never stressed and always relaxed when ever in the treatment room. Our dog is happy at white cross so we are.
We use White Cross for all the dogs who come through our rescue and they are wonderful. Not only are their prices low but their exceptional care, dedication and expertise make it even more value for money.
We have been taking our cat Jim here for years, always a brilliant service, helpful and friendly staff. Also brilliant having a separate waiting area and consultation room for cats, makes it a bit less of a stressful experience for both cat and owner!
Great vets, vet nurses and staff! Wouldn't take my dog Holly any where else! They love her and she loves them! They love all the pets they treat and that is why they are so special. Thank you all X
Jenny the vet is always very good and caring with my cat & 2 rabbits. She always listens to any problems I might have with them and helps me get them well again
I’ve been using white cross vets since 2012 they’ve always been helpful and friendly , and I’ve never had issues with them . Would highly recommend them and if you have dogs, cats or rabbits definitely use the wellness plan .
Our two dogs and cat are all on the wellness plan. All the staff are so friendly and helpful, appointments always on time unless there’s an emergency, and I love that they play Absolute Radio in reception!
Absolute proffesionals. Always had great service from the staff. Been going for years and they have cared for at least 4 of my dogs through the years. First class business.
Staff are always friendly and welcoming, our dog actually enjoys going to the vets for all the fuss!
We have had to visit Whitecross vets in Alvaston 3 times in a week due to having a poorly pooch.The staff are all so friendly and caring. Jackson our shih tzu loves them if we are passing he literally tries to drag me in.We wouldn't take him anywhere else xx
Very friendly and knowledgeable staff. They took good care of my cat when he was ill. Thankfully he's is now well again. Thanks to the care of the vets here.
Our visit to White Cross Vets was Excellent, as was the treatment to Max our 11 month old Cocker Spaniel.
The staff are always friendly and helpful
The staff at White Cross Vets are all lovely, friendly, welcoming and very good at what they do, every animal that comes into the practice is welcomed like a friend, they understand how the owners feel and easily put us at ease, in short, for me anyway, White Cross is the practice I can happily leave my pet with for treatment and care
Really good vet that listened to me regarding my cat as she is not friendly at the vets. But had to wait nearly 50 mins past appointment time which did not help her
Everyone I have met at Whitecross Vets fills me with confidence that they are there to help with anything regarding your pet . They discuss and listen to options of care and it is obvious they care .
This is a super friendly practice, they care a lot for the animals they treat and have lots of flexibility with availability.
A huge thank you to the White Cross Vets team for looking after my sweet little Monte when he went in today to have his castrate. The team as always cared so much and nothing was too much trouble! ❤️
Brilliant vets always use them for my dog 5 stars.
Belle was there for a blood test to check, how her heart. Is responding to her meds. Also collect her prescription. Went to see Sarah. As always, Sarah was brilliant with Belle. Who is not a happy girl. When visiting the surgery. All the staff are super friendly. Explain everything that's going on.
Efficient, pleasant and caring staff..I trust them and have always been happy with any treatment my cats have received... Boo and my other cats have always received 1st Class care..I would thoroughly recommend them! THANKYOU!
Caring vets that work hard to offer the absolute best standard of careach for your pets. The complete wellness plan is, in my opinion, the best preventative health care option for my two cats
my partner got his dog spay today they are very friendly gave all the information we wanted look after his dog keep u updated with how his dog was doing even on picking her up they gave us good advice on how best to look after his dog after the operation will take all my pets there in the future
My Harvey is always looked after well here, but I knew he would be as so was my previous dog before he passed away of old age. Always friendly, helpful and understanding.
Brought my boys (dogs) in today for their check up and vaccinations which is part of the wellness plan, the vet we saw was lovely she didnt rush and gave the boys a full checkup and the vaccinations were done with care,
Took Lola my Yorkie today for her 6mth health check and annual vaccination
They have been taking care of all her needs for the last 10years
Excellent service everytime always helpful, caring and very professional
I highly recommend.
Never had any problem at White Cross Alvaston staff very friendly and efficient. Quite a few changes since we first started going there but all for the better. Would definitely recommend this practice to others.
Best veterinary service and help you.
Seem to know there stuff, can't say it's on the cheaper side for vet prices slightly above average I would say and I have to say on the last four occasions it's been a 20mins wait for my appointment as with alot of pets mine get very stressy so the wait only adds to that.
White cross are usually very good with dealing with all sorts of animals - They have tried really hard and are continuing to try even harder to help with specialist animals such as bunnies which are very complex animals, I Thank most of the staff for being very professional and it's nice to finally have an almost savvy bunny vet on board who knows what she's talking about Thank you Laura Pugh 😊,After care Nurses are lovely too as are the receptionist, If I could change one thing with White cross it would be the vets now emergency vets which is in the same place of the PDSA and you still get seen by a PDSA vet 😔who in my opinion arnt up to standard yet on bunnies! Apart from that id Like to say THANKYOU to white cross for keeping all our bunnies and cats alive the best they possibly can! 😊❤
Jackson loves all the staff at Whitecross Vets he actually drags me in and he is only a little Shih Tzu. The staff are all so caring and friendly he wouldn't go anywhere else. Well done Whitecross xx
White cross vets in Alvaston is the best vets I have used in all the years of having pets. They are all very caring and obviously love thier work.
Amazing vets, very helpful. Vets and nurses are lovely and very kind to your animals i have a kitten and puppy registered with them and they love going to the vets!
Very friendly staff and affordable prices. Worth to get a complete wellness plan as you can save a lot of money, if you go to vets a bit more often.
Very friendly and helpful nice staff we took 5 puppies for first check, injections flea and worm, very happy.
Charlie ( Chihuahua ) just loves his visits because he knows he's in safe and caring hands we've always had brilliant service from the team . Keep up the good work. 👍
Brilliant experience today at white cross vets, I had a bit of an emergency with my cat, they answered the phone as soon as they opened at 8, calmed me down, and we were being seen by 8.30 they made both me and the cat feel at ease, explained all treatment fully and all staff were so friendly, could not recommend them highly enough!
Brilliant staff, they were so friendly! Clean and tidy vets and they have great plans in place! Would definitely recommend!
Very professional and at the same time caring.
I am confident that our cats are well looked after there, receiving the best care possible. :)
Amazing staff, Practice very clean, airy, makes the animals feel more at ease. Informative. Only have to Facebook them too and they get right back to you. STORM THOMPSON loves the place
Been with these for a few years now and never had a problem. Kindness and caring of the staff is great, they are always able to set a nervous dogs mind to rest.
Brilliant practice. Very informative and helpful. Well being plan a very good idea. Vet visits without the worry of cost.
Olly had his annual vaccination and health check today. He has been going to White Cross since he was a puppy and he is 7 now. Highly recommended.
Lovely clean place. Staff are always friendly. Separate waiting area for cats is a great idea as it's a stressful experience for them anyway.
Took my puppy to the vets today and all the staff are so friendly and kind. I can't recommend them enough
Friendly helpful staff, clean comfortable environment. Duke felt happy and safe with vet.
Definitely recommend to friends and family.
Maisie gets so excited about the vets they are all very friendly and helpful with all advice needed, she is on the wellness plan and it is worth it knowing I have peace of mind knowing she can go in when ever she wants to and her vaccinations and flea /worm treatments are all included I would recommend this vets practice to anyone.
Always welcoming and caring, had to use them a lot over the last year and I couldn't fault them. Amazing veterinary care.
Great vets, can always fit you in if it's urgent, good with kids and nervous animals alike. Highly recommended
Excellent service, I unfortunately lost two of my cats within the same week and Whitecross couldn't have been more helpful or supportive during what was an extremely difficult time.
I've used Whitecross since the day they opened up in alvaston. & Have not one bad word to say about them
Very professional & attentive to pets & their owner's, I highly recommend them to anyone.
Fantastic vets, would highly recommend. Frequently visit as have a nightmare of a dog that has accidents all the time, mainly dew claw injuries that need attention.
Prices Ok. Basic vet services seem ok. Not to sure how they will be if my pet needed more serious vet treatment
Thanks to the whitecross team you have certainly made a difference to my dog as he was so scared of vets before and now coming to you he is transformed 1 happy dog now thanks to you all a brilliant team xx
Vets have been very pleasant and reassuring during our visits there. Thank you for caring love from Mandy Boyle and gang xx
I used to take my dog Sox to another vet for skin problems and had to keep going back for continual flare ups but since visiting White Cross Vets they have managed to control it with medication, although I have to get repeat prescriptions I am happy with the treatment.
while i do use this vets i felt they let them selves down when a swan was stranded on raynesway and they didn't want to help whatsoever. i thought vets were obliged to provide help to wild animals if asked. i could be wrong though. maybe no profit in it. the shop was empty !!!!!
Always happy with service they provide, they explain things fully. We have been registered with them for a number of years.
Very friendly staff who take good care of your pets. Very clean and professional. Great team.
My wife and I love this place they make you feel so relaxed I've just had by lad castrated and they made us feel at ease with the whole process and when we collected him the same day other than being a tad groggy he was none the worse than when we dropped him off thanks again
They are best they help me out with my dog alway to he past away and know they are going to look my new kitten I never take my pets any were else
Lovely vets the staff are all very nice and professional.
Used this vet for years. Always friendly and excellent staff even in difficult circumstances. Highly recommend
We have found this vets to be friendly, efficient, trustworthy and good value for money
Picked up my 8week old shar pei. Monica. Took her to get registered and the staff were. Amazing. And kind and made her feel welcome
Always have an amazing vet and/or nurse everytime I go with my kitties. They definitely know what they are doing :)
I’ve used this veterinary practice for years and have never had a problem.
Very friendly and very helpful
Very friendly service with lovely customer service and excellent service
Would highly recommend white cross, they are kind, welcoming and professional, they helped us through some difficult decisions recently and showed support, sensitivity and compassion, always helpful when you phone and nothing is too much trouble.
Great Vets, nothing is too much for them, great value and the Vet team are excellent.
Every time we visit very friendly staff and always feel safe leaving my dog here.
Awesome service yet again with my tribe. Thanks for being so welcoming and loving towards the babies and Rosie. Excellent service. Thank You!
Another trip to white cross today with Greebo and as always all the staff were lovely and very helpful.
Spotlessly clean as always.
Professionalism and politeness of staff.
Very friendly team and great vets
I was really worried leaving jack.so surprised he was a good lad.everyone was so comforting and took care of the best pal in my life.
Took Mr Bailey charlesworth for is 12 month check, every thing fine thanks to the vet nurse and nurse who looked after him.thank you.
Always feel happy and safe to leave my two fur babies. Great professionalism! Wouldn’t go anywhere else.
Could not ask for a better vets I've been taking my dog there for five years would recommend this vets to anyone very understanding members of staff and always there to help
Very pleasant you can tell everyone that works here are animal lovers, their was so good with Ozzy on Saturday.
Buddy is a grumpy dog who hates his jabs but the vets are always so calm with him. They are all so kind.
Friendly helpful team, always make you feel welcome and take great care of your pets. Thankyou to the team.
Just wanted to say that this vet's practice is the best in Derby.
Nice friendly staff and vets Would recommend it to anybody. Really care for your pets
Just fetched Clover back vet was lovely & explained all they had done plus kept me posted diridu the day
The staff are so brilliant, very professional and friendly. Give you support in every situation and brilliant place for work placement.
Absolutely brilliant veg my dog is reactive and tried many vets buf this was by faf the best
Thanks for putting Mr Bailey at ease on his visit to the vets for is booster. Thanks
Really can't fault the service our dogs are always put at ease by the vets, friendly staff.
Fantastic service. Friendly, helpful staff.
Dog loves going.
Big clean space and friendly people, very gentle with my nervous dog 😊
Thanks to the ladies and practice manager Hazel for sorting out my prescription problem!
Great vets..... helpful staff would highly recommend
Brilliant vets. Always friendly and welcoming brilliant with animals
I got pet plan with white cross best thing i ever did nice staff to
Brilliant
Very pleased with the treatment misty received today can't fault them at all
Great service and always see my dog max when needed
Brilliant service, great value for money. Definitely recommend to every one
Brilliant service as always the best vets by far
Excellent customer service as usual.Holly is more settled tonight thank you
Lovely staff who genuinely care, not a bad word to say. Would highly recommend
A Very professional team all round, always very informative.
Friendly staff and always helpful
Brilliant service and the vets are fantastic
Great Friendly vets would recommend to anyone!
Very friendly service, hygienic and always made welcome.
Very good service from friendly and caring staff.
Very friendly staff and always happy to help
Friendly, helpful staff and good value for money
Lovely, friendly & professional vets
Kind and friendly staff and will do there best to help.
Simply the best great service as always
Staff always caring and extremely helpful.
Lovely staff, good prices
Fast, helpful, friendly and a great service
Very friendly staff helpful and polite
Very good 👍
Lovely staff
Lovely veterinary surgeons
Lovely & friendly staff .
Always friendly, professional and caring
Always professional and polite
Excellent service as usual
Very caring vets
Fantastic vet's
Great vets
Lovely people they looked after my little kitties and the receptionists cooo'ed at them they are only tiny little fluffers at the moment
(Translated) Brilliant xx
(Original)
Brillant xx